[{"reviewer":"marcus mcnair","starRating":"FIVE","comment":"Customer service was awesome outstanding I was in and out within an hour Great work very professional","updateTime":"2025-11-12T16:09:20.042094Z"},{"reviewer":"Elyse Morgan","starRating":"FIVE","comment":"Mahalo to this awesome staff and drs. My son now has 20 /20 vision. What a blessing 🙌 🫂💪😊 I recognize this office to all for professional eye care team.","updateTime":"2025-11-09T16:49:49.260273Z"},{"reviewer":"Nicholas Bullock","starRating":"FIVE","updateTime":"2025-11-08T16:19:33.677664Z"},{"reviewer":"Danielle Bullock","starRating":"FIVE","updateTime":"2025-11-08T16:10:51.453085Z"},{"reviewer":"Dave","starRating":"FIVE","updateTime":"2025-11-07T23:39:01.393735Z"},{"reviewer":"lilunia Osorio","starRating":"FIVE","updateTime":"2025-11-06T23:09:19.473251Z"},{"reviewer":"Cathy Gilmore","starRating":"FIVE","comment":"I received excellent care. Everyone was polite and professional.\nThe environment was clean and well maintained. Staff was great at helping me choose the glasses I wanted. I was very pleased with my experience.","updateTime":"2025-11-06T16:17:10.782687Z"},{"reviewer":"Oswaldo Juárez","starRating":"FIVE","updateTime":"2025-11-05T22:34:01.021489Z"},{"reviewer":"Naomi Gonzalez","starRating":"FIVE","comment":"Staff, especially Sherry went over and beyond to help with my new sunglasses issue. Very grateful .","updateTime":"2025-11-05T16:10:05.220933Z"},{"reviewer":"Mike Peterson","starRating":"FIVE","comment":"Everyone was very respectful to me as a veteran, as well as very professional, warm, —very effective, and proficient. They all, especially the doctor, made everything clear to me and took care of me well. I am very impressed, and that’s not something easily done. Michael Peterson.","updateTime":"2025-11-04T19:35:15.476682Z"},{"reviewer":"The Udeh Group","starRating":"FIVE","comment":"The establishment is very clean and neatly arranged. You're greated by a staff member as soon as you open the door. They're very courteous and friendly from the optometrist down to all the staff. Everyone worked in tendium to meet my needs, tests my eyes and Eyewear prescription. I recommend Pearle Vision to all my friends and neighbors. They take care of my whole family's eye care needs.","updateTime":"2025-11-03T18:11:43.179316Z"},{"reviewer":"Brigitte Aldendorf","starRating":"FIVE","comment":"Always very friendly and good with the kids","updateTime":"2025-11-01T18:03:32.258185Z"},{"reviewer":"Debra Baca","starRating":"FIVE","updateTime":"2025-10-30T15:11:59.651760Z"},{"reviewer":"Taniesha Wallace","starRating":"FIVE","updateTime":"2025-10-29T23:46:32.042192Z"},{"reviewer":"Carol Quinones","starRating":"FIVE","comment":"(Translated by Google) Excellent service, very professional\n\n(Original)\nExcelente atención muy profecíonales","updateTime":"2025-10-29T15:07:01.029942Z"},{"reviewer":"Jeff Huston","starRating":"FIVE","comment":"Loved going to pearle vision. Great people.","updateTime":"2025-10-28T20:55:55.140093Z"},{"reviewer":"Tara Spears","starRating":"FIVE","updateTime":"2025-10-28T15:21:56.723941Z"},{"reviewer":"Jose Moscoso","starRating":"FIVE","updateTime":"2025-10-26T22:45:42.515084Z"},{"reviewer":"Cynthia Ravelo","starRating":"FIVE","comment":"Awesome staff. I took my 4 kiddos to this office and they all had an amazing experience. Thank you for the great service!","updateTime":"2025-10-26T15:08:34.862963Z"},{"reviewer":"Diane F","starRating":"FIVE","comment":"Through exam. Was told progressive-lensed glasses would be ready in two weeks but had them in 3 days. Pleasantly surprised.","updateTime":"2025-10-26T11:56:35.260969Z"},{"reviewer":"Johnnie Azode","starRating":"FIVE","comment":"Enjoyed my experience at Pearle. Professional friendly service!","updateTime":"2025-10-23T16:41:38.712090Z"},{"reviewer":"Byron Anderson","starRating":"THREE","comment":"Had to wait more than half an hour from the time of my appointment until it actually started\nEach of the people I dealt with from the exam to picking glasses was knowledgeable and professional.\nBought eyeglasses and sunglasses. Prices are high.","updateTime":"2025-10-22T17:25:57.359851Z"},{"reviewer":"Molly McBride","starRating":"FIVE","updateTime":"2025-10-19T18:48:42.043577Z"},{"reviewer":"Angela Conrad","starRating":"FIVE","comment":"SO nice, thorough and efficient. I was impressed and definitely recommend","updateTime":"2025-10-19T17:05:04.074677Z"},{"reviewer":"Ed Walker","starRating":"FIVE","updateTime":"2025-10-16T16:03:37.737949Z"},{"reviewer":"Latanya Rayford","starRating":"FIVE","comment":"Very Friendly an Clean, an easy to make appointments.","updateTime":"2025-10-16T15:25:46.328080Z"},{"reviewer":"Marcia Swayze","starRating":"FIVE","comment":"Everyone was kind and helpful. The wait time was short and the doctor explained everything to me in terms I could understand. Highly recommend 👌","updateTime":"2025-10-16T15:13:11.455819Z"},{"reviewer":"James Edwards","starRating":"FIVE","comment":"In an our pretty fast. Got some frames that I liked payed completely for by my insurance. Will be going back for my sun glasses and contacts.","updateTime":"2025-10-16T15:10:30.858951Z"},{"reviewer":"Christopher Solberg","starRating":"ONE","comment":"Super disappointed they wasted my time. I needed to see an ophthalmologist which I pretty much made clear on the phone and I still seen an optometrist which really didn't help me at all. Referred me to an ophthalmologist to a place that will not see me unless I have glaucoma or cataracts. I wasted $30 on my copay which I don't appreciate because I see multiple doctors and physical therapist every week at $30 and they don't waste my time as much as you guys did this time. When I went to get my glasses. However, a couple weeks ago it was a fantastic experience","updateTime":"2025-10-16T15:07:59.746980Z"},{"reviewer":"Jeffrey Desotell","starRating":"FIVE","comment":"Great experience, Sherry was awesome.","updateTime":"2025-10-15T21:23:06.441507Z"},{"reviewer":"Kenyada Bond","starRating":"FIVE","comment":"Very nice staff and clean office !","updateTime":"2025-10-15T18:11:33.773223Z"},{"reviewer":"Anita Hengst","starRating":"FIVE","comment":"We went in to get glasses after cataract eye surgery had healed. We were promptly greeted and allowed to look around at all the frames while they checked what the insurance would cover and find someone to help us. The staff was knowledgeable and efficient and willing to help. They had a wide selection of frames to choose, from, and pricing was reasonable. We highly recommend Pearl Vision and the staffing that they have.","updateTime":"2025-10-15T15:31:14.105415Z"},{"reviewer":"Stephen Tiffany","starRating":"FIVE","comment":"Always treated with respect.","updateTime":"2025-10-14T15:07:30.583317Z"},{"reviewer":"Gennie Houser","starRating":"ONE","comment":"Serious lack of customer service. Canceled my Rx a few days later after I left feeling uncomfortable about my entire experience. They refunded all but $10.96 because I had used my debit card had to make a numerous calls to the office manager and leave messages finally she called back after a week and a half.","updateTime":"2025-10-13T00:14:17.576268Z"},{"reviewer":"Lexi","starRating":"ONE","comment":"I made appts for my son and I both at 2:20. When I showed up Ashley tells me that I don't have one, just my son. I advised her that I received text messages and emails that confirmed my time and his. She then tells me that she can schedule me as a walk-in but I would have to wait. I asked why would I wait when the error is clearly on their end? Ashley then says she'll schedule me at the same time as my son. Which is what I previously told her two times.\nI sat down to look at glasses and noticed that Ashley put a note stating that I had a mean attitude. I'm not sure what caused her to come to this conclusion, I'm also not sure what relevance my attitude has on my vision appt. This immediately made me feel uncomfortable such that I could barely concentrate. This woman was alone with my child. Was she kind to him or did she treat him some kind of way because she was unhappy with me?\nToday I went to pick up my glasses and the pair that should've been sunglasses were not. Unfortunately my experience is not over, I have 2 pairs of glasses that I need to pick up. I will not deal with Pearl Vision anymore, this is it. The disrespect, lack of customer service, and incompetence showed in my first and last dealings with this company is quite enough. I never experienced any of this with Lenscrafters. Abigail was the Best, Ashley could use some lessons in customer service from her.","updateTime":"2025-10-11T23:01:22.447993Z"},{"reviewer":"Julie Phillips","starRating":"FIVE","updateTime":"2025-10-11T15:21:43.021005Z"},{"reviewer":"Krystal Bautista","starRating":"FIVE","updateTime":"2025-10-09T15:10:26.055938Z"},{"reviewer":"Rod Reeves","starRating":"FIVE","comment":"Dr was great and associate that did my glasses was also great. Everyone was friendly and very helpful.","updateTime":"2025-10-09T13:00:31.595580Z"},{"reviewer":"Sonia Gonzales","starRating":"FIVE","comment":"Great customer service","updateTime":"2025-10-08T21:45:21.459868Z"},{"reviewer":"Brianna Swan","starRating":"FIVE","updateTime":"2025-10-08T15:08:44.972556Z"},{"reviewer":"Sherry M","starRating":"FIVE","comment":"This eye care office is great","updateTime":"2025-10-07T15:06:00.654190Z"},{"reviewer":"Stephanie Gentry","starRating":"THREE","comment":"Great eye exam, but I wish they had a better selection of frames. Wound up getting replacement lenses for my existing frames.","updateTime":"2025-10-05T16:25:50.699820Z"},{"reviewer":"Stephanie Chang","starRating":"FIVE","comment":"Great, professional eye care service. The doctor listened to my preferences and needs, and the optician who fitted my glasses (Sherry) did such a fantastic job finding a pair that fit me perfectly.\n\nUpdated a year later after I accidentally broke my glasses: Went in with no appointment to ask if my glasses could be fixed. Unfortunately the damage was too much. But Abigale was phenomenal in helping me to order a new pair, as well as new contacts with my new insurance. Even with no appointment I had zero wait time, and everything was taken care of efficiently and professionally.","updateTime":"2025-10-03T16:11:09.789116Z"},{"reviewer":"Erika Lopez","starRating":"FIVE","comment":"Everyone was so helpful. Got a great price on glasses, they took the time to explain how bifocal works. Thank you.\n* got cute frames for $70😁","updateTime":"2025-10-02T15:10:04.494665Z"},{"reviewer":"bob cole","starRating":"FIVE","updateTime":"2025-10-01T11:05:56.690749Z"},{"reviewer":"Richard LeFevre","starRating":"FOUR","comment":"Appointment went fine. Do not like your constant texts and e-mails to register on line.","updateTime":"2025-09-30T16:44:20.597170Z"},{"reviewer":"MICHELLE REICH","starRating":"FIVE","comment":"Everyone was helpful and patient. The girl that helped pick out glasses was kind a.d helpful... thanks for a good experience 2 times now","updateTime":"2025-09-29T16:31:39.085587Z"},{"reviewer":"Marji Jaguar","starRating":"FOUR","updateTime":"2025-09-29T15:27:15.687039Z"},{"reviewer":"Mike Couch","starRating":"FIVE","updateTime":"2025-09-29T15:16:28.505885Z"},{"reviewer":"Louis Hall","starRating":"TWO","comment":"I used the Pearl Vision Store on Sunset Road in Henderson, Nevada. I wanted to order N15 tinted glasses like I normally do and it seemed like the clerks didn’t know what I was talking about. I need to see outside the aircraft (fat vision) and see my cockpit instrument (I understand that is intermediate vision) Later when I tried on the sunglasses that I ordered they were blurry and unusable. I am a pilot and it’s not safe to fly or drive a car with the Pearl Vision glasses I tried on. I refused to take them and. as given my money back. I was told I needed to wait 7-10 days before I would be able to use my insurance again. I do not recommend Pearl Vision for glasses for pilots or anyone that drives a vehicle.","updateTime":"2025-09-28T17:23:22.936995Z"}]
