[{"reviewer":"T.C. WEBB","starRating":"FIVE","comment":"Always a pleasurable visit! Professional, efficient, and friendly..😊\n\nTCW","updateTime":"2026-03-18T23:36:10.412244Z"},{"reviewer":"Brian Sherron","starRating":"ONE","comment":"Took 3+ weeks to get my sunglasses back and the lens was not fitted properly and a piece of glass was protruding and they prescription was not made correctly. The PD was way off and was seeing crossed eyed. They have to send them back out and better not take another 3 weeks. Last time it only took 1 week when I originally received my RX 2 years ago.\n\nUpdate, took 7 weeks and 2 returns with a 3rd on the way. Sunglasses still are not right. I'm new to wearing glasses so explaining is tough but it's like I'm still seeing crossed eyed. If I push the glasses all the way kissing my eyes it's a little better. To top it off the lenses that did work we're tossed and now I don't have anything that works. To pay the amount of money on top of insurance and still can't get my glasses right is extremely annoying. I'll go to Walmart if I have to.","updateTime":"2026-03-18T15:11:40.775348Z"},{"reviewer":"Joanne Javani","starRating":"FIVE","updateTime":"2026-03-14T21:52:39.139980Z"},{"reviewer":"Merina Quaggiotto","starRating":"FIVE","comment":"Very diligent service. I was able to get my contact order rushed during the holidays!","updateTime":"2026-03-14T15:27:22.554097Z"},{"reviewer":"M M","starRating":"FIVE","comment":"The office staff is very sweet and helpful! Dr. Jones is a lifesaver! She went above and beyond to help me out when a stye popped up right before I was leaving the country! I truly appreciate the office staff for getting me in ASAP, and for Dr. Jones going out of her way to get me the treatment I needed! You guys rock!!","updateTime":"2026-03-14T15:23:13.976645Z"},{"reviewer":"Pat Ware","starRating":"FIVE","updateTime":"2026-03-13T17:54:50.283966Z"},{"reviewer":"Yvette Jimenez","starRating":"FIVE","updateTime":"2026-03-13T04:00:55.867923Z"},{"reviewer":"Elizabeth Bailey","starRating":"FIVE","updateTime":"2026-03-13T01:22:06.182360Z"},{"reviewer":"Mark Christensen","starRating":"FIVE","comment":"Excellent professional care and have worked diligently to improve my son's \"lazy eye\" by recommending several options that are proving beneficial.","updateTime":"2026-03-12T14:15:48.577626Z"},{"reviewer":"Patricia Woods","starRating":"FIVE","updateTime":"2026-03-12T01:32:19.094579Z"},{"reviewer":"Joan Frayer","starRating":"FIVE","comment":"My eye exam went very well. Purchasing my contacts thru Pearl Vision cost less than going thru another online contact less company.","updateTime":"2026-03-11T22:51:18.311213Z"},{"reviewer":"Sandra Pettack [Purchasing]","starRating":"FIVE","comment":"Nice Clean office and wonderful customer service. It was my first visit.","updateTime":"2026-03-09T21:59:24.423438Z"},{"reviewer":"Gema Ibarra","starRating":"FIVE","comment":"Excellent service!! Thank pearls vision .","updateTime":"2026-03-07T16:50:58.392570Z"},{"reviewer":"Neila Lankowski","starRating":"FIVE","comment":"Janet was very helpful as always!","updateTime":"2026-03-05T21:30:58.479326Z"},{"reviewer":"Darryl Hall","starRating":"FIVE","updateTime":"2026-03-05T16:22:05.517698Z"},{"reviewer":"Steven Sunga","starRating":"FIVE","comment":"Dr.Capulong-Jones and Este were awesome. The doctor explained everything and Este was super patient and showed us lots of options but also explained every step. Thank you for the great experience and we will definitely be back!","updateTime":"2026-03-04T16:14:40.494457Z"},{"reviewer":"Violedy Gonzalez","starRating":"FIVE","comment":"(Translated by Google) They are very kind and respectful people, very professional and with the human qualities needed to help people\n\n(Original)\nSon gente muy amable y respetuosos, muy profesionales y con la calidad humana que se necesita para ayudar a las personas","updateTime":"2026-03-03T18:17:55.838518Z"},{"reviewer":"Angela Sleeman","starRating":"FIVE","updateTime":"2026-03-01T16:33:35.742840Z"},{"reviewer":"Opps_Editz “FelixDaKid007”","starRating":"FIVE","comment":"Great place of service for the entire family.. strongly recommend.","updateTime":"2026-03-01T16:06:09.543349Z"},{"reviewer":"Juan Munoz","starRating":"FIVE","comment":"Thank you for making visit so comfortable and helpful","updateTime":"2026-02-28T18:09:11.009831Z"},{"reviewer":"Lena Kotz","starRating":"ONE","comment":"If I could give zero stars, I would. First, I want to mention that my sons and I have been visiting this specific location for many years without any problems. A couple of years ago, we went in for a routine annual examination. My oldest son is on the spectrum and usually prefers to get the same pair of glasses each year. When we returned to pick up the new glasses and ensure they fit, my son pointed out that these didn’t have a prescription in them. I asked him what he meant, and he explained that these were just clear lenses. I then informed the office manager, who laughed and said that was impossible. I urged her to check for herself, and after making rude gestures and comments, she realized my son was correct. This entire situation made us very uncomfortable, and as a protective mother, I defended my son. At that moment, the company chose to discharge us from that location instead of taking appropriate measures to resolve the issue and address their manager's behavior. It is unacceptable to mock a disabled child or anyone else, and it is appalling that the company felt it necessary to discharge us as patients.","updateTime":"2026-02-20T22:14:04.812330Z"},{"reviewer":"Ruthie stevens","starRating":"FIVE","comment":"Had a pleasant experience with staff","updateTime":"2026-02-17T17:17:35.630840Z"},{"reviewer":"Nick Boskovich","starRating":"FIVE","updateTime":"2026-02-13T22:30:49.772799Z"},{"reviewer":"Marsha Diana Jackson","starRating":"FIVE","comment":"Excellent service the whole visit was fabulous everyone i encountered was great Thsnk you 💞","updateTime":"2026-02-13T16:25:30.615406Z"},{"reviewer":"Walter Fortis Fortuna Adiuvat","starRating":"FIVE","comment":"My eye visit at the store was very professional the Doctor that did my eye exam was the best I ever had, the receptionist was great as well make me feel welcome, over all a great experience.","updateTime":"2026-02-13T12:45:51.208173Z"},{"reviewer":"Jennie Preciado","starRating":"FIVE","comment":"I’ve been going to Pearle Vision for over 6 years. I took my mother and son for the first time and they both had a great experience. It was my son’s first exam so he was excited and was happy he had a lot of frames to choose from. My mother will now keep going to pearls vision . Thanks doctors and team .","updateTime":"2026-02-12T18:12:26.619545Z"},{"reviewer":"Jose Vazquez Rodriguez","starRating":"THREE","comment":"The staff is just wonderful! I picked up 4 pairs of glasses that I had ordered. One needed adjustment and the computer glasses were done incorrectly. The doctor wrote the incorrect prescription so they will be calling me back to correct the issue. I was very clear in detailed during my exam plus I even brought my computer glasses for her to see. Hopefully this doesn’t turn into an issue. Thanks","updateTime":"2026-02-12T15:52:15.320274Z"},{"reviewer":"Eva Erskine, PhD","starRating":"FIVE","comment":"Awesome experience with all staff members. Dr Capulong-Jones was impressive! I am 77 and have been wearing glasses since I was six years old - so I know when a doctor knows what she is doing and this one clearly does! I’m excited to get my new bifocal contact lenses. Thank you to all staff for your kindness.","updateTime":"2026-02-12T15:11:11.931734Z"},{"reviewer":"Carolyn Jacobson","starRating":"FIVE","comment":"Check in efficient- short wait and thorough exam. staff is friendly and courteous","updateTime":"2026-02-12T01:42:41.509709Z"},{"reviewer":"Laura Ashby","starRating":"FIVE","updateTime":"2026-02-12T01:04:11.911372Z"},{"reviewer":"Forrescee Owens","starRating":"FIVE","updateTime":"2026-02-11T19:06:01.777564Z"},{"reviewer":"Louis Ruff","starRating":"FIVE","comment":"The “cheapest” frames were kind of pricey. Still, it’s usually a good experience overall when I go.","updateTime":"2026-02-11T01:14:55.366499Z"},{"reviewer":"Lydia Godje","starRating":"FOUR","comment":"Professional and courteous!","updateTime":"2026-02-06T16:06:54.824859Z"},{"reviewer":"kevin fox","starRating":"FIVE","updateTime":"2026-02-05T21:05:35.961422Z"},{"reviewer":"Wes Pylka","starRating":"FIVE","updateTime":"2026-02-05T19:32:53.269319Z"},{"reviewer":"mark schmitt","starRating":"FIVE","comment":"If you never gave Pearl vision, give it. Ask for, Dr. Frances Capulong-Jones Optometrist. You will be happy you did. Mrs. Jones is very professional cares about her patience. That’s why I keep going back to the facility because of her, and the way she takes care of my eyes.Thank You.😀","updateTime":"2026-02-05T16:30:51.433519Z"},{"reviewer":"Jessie Mcphail","starRating":"FIVE","comment":"Everyone was so nice and made my appointment enjoyable. I love Dr. Jones, she is very attentive.","updateTime":"2026-01-31T16:22:33.523913Z"},{"reviewer":"Jojo Z","starRating":"FIVE","updateTime":"2026-01-30T16:17:20.067768Z"},{"reviewer":"Paul Martinez","starRating":"FIVE","comment":"Great thorough visit. I really appreciate the time the team took with my wife and I. We will be back with the kids in 3 weeks.","updateTime":"2026-01-29T16:37:29.680312Z"},{"reviewer":"Brownie Bubbs","starRating":"FIVE","comment":"Dr Jones is amazing..this is not the closest location to my house but I will always come here as long as she is here. Very personable my daughter loves her and the staff is sweet. Also shout out to Juan who helped me and my daughter he made her feel at ease during the exam.","updateTime":"2026-01-29T16:10:49.794654Z"},{"reviewer":"MITCH LUDWIG","starRating":"FIVE","comment":"So far the best eye exam I’ve had in a long time. Dr. Frances Capulong-jones at the Valle Verde, Green Valley location. The opticians were also wonderful.","updateTime":"2026-01-28T17:37:09.356892Z"},{"reviewer":"Mary Frazier [Vanderburg ES]","starRating":"FIVE","updateTime":"2026-01-28T16:11:19.103210Z"},{"reviewer":"Karen Wong","starRating":"FIVE","comment":"The staff is great! The doctors know what they are doing. Great place. Haven’t been able to wear contacts in years, but with their help, dry eyes are gone and enjoying my contacts once again!!","updateTime":"2026-01-28T12:31:29.124746Z"},{"reviewer":"Stacia Hall","starRating":"FIVE","comment":"Great experience from the eye exam through choosing my new glasses","updateTime":"2026-01-27T16:37:36.025668Z"},{"reviewer":"RGI Insurance Services (myrgiinsurance)","starRating":"FIVE","updateTime":"2026-01-27T16:06:18.375675Z"},{"reviewer":"Juan Jose Gonzalez","starRating":"FIVE","comment":"I had an appointment yesterday and am very satisfied with the efficient service that I received. The staff is very knowledgeable and professional. I will continue using Peal Vision in the foreseeable future.","updateTime":"2026-01-27T14:15:43.022537Z"},{"reviewer":"RAUL OROZCO","starRating":"FIVE","updateTime":"2026-01-25T16:35:04.391884Z"},{"reviewer":"Nicole Smith","starRating":"FIVE","comment":"Great experience, 2nd time at this location.\nThey do a really good job checking your eye health, it’s not just a quick and basic eye exam. Wouldn't dream about going anywhere else ever again! The best staff and eye doctors, everyone working here is so friendly, they let me take my time looking at frames were really patient and helpful. Highly recommend!","updateTime":"2026-01-25T04:26:03.845836Z"},{"reviewer":"Brian Padilla","starRating":"FIVE","comment":"Awesome experience. The entire staff was excellent. They are professionals and are really good at what they do. I was very impressed by how well the staff worked together as a team. The whole process was very efficient. I did my eye exam and had my new glasses within 3 hours. *Updated review, 1/21/26* Went back to Pearle Vision even though they don't accept my insurance, I would rather pay out of pocket to go to Pearle Vision than anywhere else. Other places just don't have the level of customer service that Pearle Vision has. Pearle Vision is the best. I walked out of there paying less than $200 for an eye exam and new glasses. Pearle Vision is the best.","updateTime":"2026-01-21T14:04:31.189795Z"},{"reviewer":"Roxanne Wood","starRating":"FIVE","comment":"Clean office, cheerful & helpful staff. Dr Jones is sweet, knowledgeable, thorough, wise, listens.\nManager (forgot her name) is most helpful and caring!","updateTime":"2026-01-21T13:23:56.323597Z"}]