[{"reviewer":"Alexis Rubin","starRating":"FIVE","comment":"My experience at Pearle was delightful. Kara the optometrist was so nice, friendly and knowledgeable that I will quit my ophthalmologist and continue with Pearle. Also, Ebony was great to work with.\nKudos to Pearle Vision.\nAlexis Rubin","updateTime":"2026-04-30T18:23:11.916403Z"},{"reviewer":"Gregory C. Williams","starRating":"FIVE","comment":"My experience was top notch and I will return in the future.","updateTime":"2026-04-30T16:57:52.918648Z"},{"reviewer":"Kayla H","starRating":"ONE","comment":"Aside from a couple of people, this place is horrible. Gives me the runaround on my prder, missing pieces of my order, does not followup when things are delivered and makes promises but doesnt keep them. Will never come back here once my order is finalized","updateTime":"2026-04-30T00:47:18.357443Z"},{"reviewer":"Merl Charles","starRating":"FIVE","comment":"I had an amazing visit with staff and doctors. Everyone was very personable","updateTime":"2026-04-29T17:07:41.888417Z"},{"reviewer":"Cass King","starRating":"ONE","comment":"Mybdaughter didnt even have an appointment but they billed my insurance. When I called about it they refused to transfer my call amd hung up on.","updateTime":"2026-04-29T15:12:14.821250Z"},{"reviewer":"Gila Sauceda","starRating":"FIVE","comment":"The best location everyone is very welcoming I loved it there for sure my go to location from now on","updateTime":"2026-04-27T19:07:42.702484Z"},{"reviewer":"Yazmin Rodriguez","starRating":"FIVE","comment":"The doctor’s assistant was professional, attentive, and very helpful during my visit. He made me feel comfortable, answered my questions clearly, and provided excellent service. I truly appreciate his kindness and professionalism.","updateTime":"2026-04-27T15:25:24.555694Z"},{"reviewer":"Jennifer Flaig","starRating":"FIVE","comment":"Everyone was wonderful. Dr was knowledgeable. They weren’t to pushing or trying to get me to purchased glasses right away. 10/10","updateTime":"2026-04-26T17:35:44.879279Z"},{"reviewer":"Armando Tully","starRating":"FIVE","comment":"Your agent was very nice.","updateTime":"2026-04-26T15:06:54.945786Z"},{"reviewer":"Raedeena Floor","starRating":"FIVE","comment":"The office staff was very friendly and knowledgeable. Dr. Topology was super nice, she took the time and was very thorough. I will definitely recommend and return to her office for future appointments.","updateTime":"2026-04-25T15:35:37.793936Z"},{"reviewer":"Rubyjane Camegla","starRating":"FIVE","comment":"I have been to plenty of pearle vision but this location is by far my favorite. I love how doctor Kara is with kids, she’s very informative and says all the right things. The store manager Kris is also very knowledgeable about his work and shows great leadership, his team members are happy to assist and the atmosphere is always welcoming. When they get very busy, it has moved a little slow BUT I don’t mind because I know they are working hard and will deliver quality services. Thank you!","updateTime":"2026-04-25T15:15:06.341806Z"},{"reviewer":"Shakyra Green","starRating":"FIVE","comment":"This was my first time going to Pearle Vision and I highly recommend this location because for being my first time there it was the absolute BEST experience because the staff and the doctor was amazing KARA KOPOLOW she was so genuine so patient very friendly SHE EXPLAINED everything so well answered any questions I had and then she walked me out and another amazing experience with HAZEL she helped me pick out the glasses I bought two pair and I’m very happy with my service great location","updateTime":"2026-04-25T05:03:04.607334Z"},{"reviewer":"Jordan","starRating":"FIVE","updateTime":"2026-04-24T16:06:57.776648Z"},{"reviewer":"Beverly Cable","starRating":"FIVE","updateTime":"2026-04-22T18:48:08.531874Z"},{"reviewer":"Alyssa Randolph","starRating":"ONE","updateTime":"2026-04-22T12:55:21.603787Z"},{"reviewer":"Areya Thongphanh","starRating":"FIVE","comment":"My sister and I have been with Pearle Vision for about few years now and Dr. Kopolow is amazing! Out of all the optometrists we've had, she is the best one. Very attentive, straightforward, and friendly. Hoping she's there until our next exam because we ❤️ her!","updateTime":"2026-04-22T02:13:22.907681Z"},{"reviewer":"Stephen Lim","starRating":"FIVE","comment":"Great service.","updateTime":"2026-04-21T16:03:42.710473Z"},{"reviewer":"Pammyjo Gumataotao","starRating":"FIVE","updateTime":"2026-04-19T15:46:10.352513Z"},{"reviewer":"Erich Mantilla","starRating":"FIVE","comment":"I had a great experience at Pearle Vision yesterday! From the moment I walked in, the staff was welcoming, professional, and very attentive. The eye exam was thorough, and the doctor took the time to explain everything clearly and answer all my questions without rushing.\n\nThe team helped me choose the perfect pair of glasses, making the whole process easy and stress-free. They were patient, knowledgeable, and genuinely cared about finding the best option for me—not just making a sale.\n\nOverall, excellent customer service, a smooth experience, and a very clean and well-organized office. I highly recommend this location to anyone looking for an eye exam or new glasses. I’ll definitely be coming back!","updateTime":"2026-04-19T14:00:00.182843Z"},{"reviewer":"Barbara Boulet","starRating":"FIVE","comment":"Very good experience. Wonderful staff. Dr Kopolow was very helpful and listened to me","updateTime":"2026-04-18T15:02:02.150982Z"},{"reviewer":"Jazmine Oseguera","starRating":"FIVE","comment":"Do yourself and your eyes a favor and receive care here. Dr Kopolow was absolutely phenomenal. Professional, courteous and kind . I came in for a medical exam and was very worried , Dr Kopolow walked into that room and I immediately knew I was in good hands I am absolutely blown away thank you from the bottom of my heart. Denise at the front desk was very efficient and sweet to me and I felt as though she really listened to me . Ladies thank you so much ! Good health care is hard to find these days and I have struck GOLD !!!!","updateTime":"2026-04-07T22:51:10.871745Z"},{"reviewer":"N Alvarado","starRating":"FIVE","comment":"UPDATE: 4/1/2026\nThis wonderful team never disappoints! This is my fifth visit there at this center on W. Sahara, Las Vegas, 89117. Dr. Kopolow, Eboni, Connie, and the whole staff are fantastic! Best visit yet! They really care! ❤️ I love my new eyeglasses! ❤️😘\n\nI had a great experience at this Pearle Vision on W. Sahara, Las Vegas. Connie was so personable, friendly, professional, thorough, knowledgeable, and quick. Pretty much everyone, including Dr. Rei, and all his staff, were TERRIFIC! I'll gladly go back to them. I went here in 2017, and, also, had a fantastic experience. Thank you!","updateTime":"2026-04-04T03:07:10.014732Z"},{"reviewer":"Regina Pockstaller","starRating":"FIVE","updateTime":"2026-04-04T02:04:46.490301Z"},{"reviewer":"Doralis Melendez","starRating":"FIVE","comment":"(Translated by Google) Fast, very efficient, and friendly... The doctor was very professional and concerned about anything that might come up in the results...\n\n(Original)\nRapido y muy efixiente y amigables... La doctora muy profesional y preocupada por cualquier cosa que saliera en los resultados...","updateTime":"2026-03-30T16:05:18.872009Z"},{"reviewer":"Ela Heinz","starRating":"ONE","comment":"This has been my go to store for years and I have spent hundreds of dollars every year on new glasses. This time around I dealt with Chris, the manager, who has completely ruined my Customer experience and this was the last time that I will be going to this location.\nIt started already in February when I chose new glasses and was told there is a high chance they will be done the same day and he will call me right away (he knew I was going out of town the next day). He never followed up and I had to call.\nWhen I was back in town I had to go back as the prescription didn’t work and the style of the glasses didn’t work either. They agreed that I could get new frames, which I appreciate but the customer experience has been horrible. I have been chasing Chris for 2 weeks as the promised calls to keep me updated never happened. Even when picking up the new frames and getting my refund nothing was prepared by Chris. Nobody knew anything about the refund and then I was told I have to come back once he is back in, which I refused. They have been holding some couple of hundred dollars of refund hostage for too long. Not sure if they have a commission program and he wanted to get his bonus or what happened here, but considering that he is the manager I am shocked about the customer service experience.","updateTime":"2026-03-26T17:04:50.790164Z"},{"reviewer":"Maria Morfin","starRating":"FIVE","comment":"Very good attention, thank you.","updateTime":"2026-03-25T15:19:38.816883Z"},{"reviewer":"Braden Patten","starRating":"FIVE","updateTime":"2026-03-25T15:06:02.590879Z"},{"reviewer":"Tati G","starRating":"FIVE","comment":"I've been going to opthamologists and optometrists for over 35 years, and I must say, this might have been the best eye care experience I've ever had. And this is coming from someone who's even received eye care at Bascom Palmer in Miami, FL. From beginning to end, this Pearle Vision was a great choice for us. The doctor, Dr. Kara Kopolow, was caring and amazing with my son and me. So patient also. And Connie? Such a pleasure to have been attended and helped by her. She was very patient with our questions, was so kind to my son, and we ended up purchasing glasses that we were both very happy with. She was wonderful. Overall, solid 5 out of 5 experience with this entire team.","updateTime":"2026-03-23T04:17:37.957708Z"},{"reviewer":"Lawrence Davis","starRating":"FIVE","comment":"Great service efficient and relaxed, friendly","updateTime":"2026-03-22T16:13:54.083915Z"},{"reviewer":"Shyan Chavez","starRating":"FIVE","comment":"The staff are all friendly and well informed! Very professional and great service!","updateTime":"2026-03-20T17:18:55.926933Z"},{"reviewer":"Danielle Jones","starRating":"FIVE","updateTime":"2026-03-18T15:13:54.689638Z"},{"reviewer":"Marelys Alfonso","starRating":"FIVE","comment":"Wonderful","updateTime":"2026-03-17T23:49:22.226995Z"},{"reviewer":"Marelys Alfonso Lopez","starRating":"FIVE","updateTime":"2026-03-17T23:48:19.419932Z"},{"reviewer":"Luis Escareno","starRating":"FIVE","comment":"Ms Alondra was very helpful and she managed to turn my mood \"around \". She was very helpful and compassionate. I hope she can be recognized or appreciated. Also i want to say thank you to Pejman for helping me as well. What a wonderful company and employees.","updateTime":"2026-03-17T21:18:12.653011Z"},{"reviewer":"Marjet Lucking","starRating":"FIVE","comment":"The staff at the store was incredibly helpful and very nice.","updateTime":"2026-03-17T15:10:31.565602Z"},{"reviewer":"Osvaldofather","starRating":"FIVE","comment":"Very happy with the team work\nThe service is pretty good they are very kind from the from desk to doctor. I recommend to others.","updateTime":"2026-03-16T23:41:54.394295Z"},{"reviewer":"Patricia Gomez","starRating":"FIVE","updateTime":"2026-03-16T16:34:52.910530Z"},{"reviewer":"Oceania Logan","starRating":"FIVE","comment":"The staff was very pleasant and the doctor was extremely friendly and made me feel very comfortable .","updateTime":"2026-03-16T09:39:05.168322Z"},{"reviewer":"playfull213","starRating":"FOUR","comment":"The staff was very understanding and accommodating thank you so much you guys are great","updateTime":"2026-03-14T15:24:54.432095Z"},{"reviewer":"Dana Fairbanks","starRating":"FIVE","updateTime":"2026-03-13T23:47:23.885700Z"},{"reviewer":"Dana Fairbanks","starRating":"FIVE","comment":"The appointment went fast and very efficient.","updateTime":"2026-03-13T23:47:03.507154Z"},{"reviewer":"Anna Martinez","starRating":"FIVE","comment":"Friendly staff. Definitely a great place to go. Ebony was very helpful and made finding the right glasses stress free.","updateTime":"2026-03-12T00:35:00.353270Z"},{"reviewer":"Bringing The Darkness In","starRating":"FIVE","updateTime":"2026-03-11T22:13:23.027457Z"},{"reviewer":"Googie","starRating":"FIVE","comment":"Dr. Kopolow is amazing. Kind, attentive answered all my questions. Did a thorough exam. I would highly recommend .","updateTime":"2026-03-08T16:39:43.198368Z"},{"reviewer":"michelle krohn","starRating":"FIVE","comment":"Great friendly service thank you","updateTime":"2026-03-08T13:14:56.920792Z"},{"reviewer":"Ciera Tobin","starRating":"FIVE","comment":"Dr. Kopolow was incredibly nice and helpful, and an excellent conversationist. I have a good deal of medical-related anxiety and talking to her was a very positive experience. Also the technician, Victoria, was very competent and friendly. Great experience here!","updateTime":"2026-03-07T17:54:59.589420Z"},{"reviewer":"Mike Label","starRating":"FIVE","comment":"Great friendly staff.","updateTime":"2026-03-07T11:17:23.248606Z"},{"reviewer":"Doug","starRating":"FIVE","comment":"Dr. Kara Kapoppolw and her staff are the best!!!","updateTime":"2026-03-05T18:25:06.531125Z"},{"reviewer":"Charles Rando","starRating":"FIVE","comment":"Staff was very friendly a d totally efficient. Our experience was pleasant and fast. Thank you","updateTime":"2026-03-01T16:12:25.962730Z"},{"reviewer":"Avani Carkner","starRating":"FIVE","comment":"All the staff and the doctor that worked with me were so great!! They all knew the answers to my questions and went out of their way to find me the best glasses I could get! Kimora and Brittany were just so wonderful! Helped me so much! And I can’t remember the name of the lady who’s in charge there but she was awesome as well!\nIt was really nice to be treated well and with smiles and pleasant voices. Overall an amazing experience!","updateTime":"2026-03-01T16:00:37.668840Z"}]