[{"reviewer":"KAYLA SPARROW-BROWN","starRating":"FIVE","comment":"I had a remarkable experience at Pearle Vision Center on Sahara. My customer service representative, Connie, demonstrated exceptional professionalism and extensive knowledge. She effectively addressed all of my inquiries while exhibiting patience and thoroughness during my selection of new glasses. I appreciate her willingness to allow me to take my time without feeling pressured, enabling a comfortable shopping experience. If you are seeking a suitable location to purchase glasses, I highly recommend visiting this branch and requesting Connie.\n\nThank you, Connie, for your exemplary customer service.","updateTime":"2026-05-18T15:40:08.744662Z"},{"reviewer":"chrissy Galvan","starRating":"FIVE","comment":"The hospitality and customer service here is incredible. I have been to several locations and this one on West Sahara Ave is by far the best. I would recommend this location because the staff and Doctors are very caring and helpful.","updateTime":"2026-05-17T15:13:14.971196Z"},{"reviewer":"Steven Speach","starRating":"FIVE","comment":"5 Star service and the entire staff are true professionals.","updateTime":"2026-05-16T13:33:28.722076Z"},{"reviewer":"Thomas R","starRating":"FIVE","comment":"My Eye Doctor, Dr. Kara Kopolow, is most kind, helpful, skilled, and professional in her examination of my eye health and eye prescription needs for glasses and contact lenses. Just recently at my eye appointment,\nDr. Kopolow suggested the latest in contact lenses that solved my problem with dry eyes when wearing contact lenses--I'm very happy with these new lenses!\n\nAnd the office staff (Kris, Kymora, Ebony and others) are excellent with my checking-in for my appointments, and with my eyeglasses orders and fittings, and contact lense orders!\n\nI am thankful I found this eye care center with whom I've been with for five years and I highly recommend Pearle Vision on Sahara!","updateTime":"2026-05-16T08:25:56.958618Z"},{"reviewer":"Erik McCrea","starRating":"FIVE","comment":"Dr. Ferrara was amazingly attentive to all of the needs of my eyes. And the gentleman who helped me to pick out my new glasses, was equally as amazing. I should have asked him for his name.\nI would absolutely like to thank him as well.","updateTime":"2026-05-16T07:34:16.412211Z"},{"reviewer":"Candice Arnone","starRating":"FIVE","updateTime":"2026-05-15T15:23:43.989688Z"},{"reviewer":"Doug Zucco","starRating":"FIVE","updateTime":"2026-05-14T15:28:06.237509Z"},{"reviewer":"david simhoni","starRating":"FIVE","comment":"A must place to visit when you need a new pair of glasses or need to upgrade your prescription glasses. The staff is friendly and helpful & the place is clean & bright.","updateTime":"2026-05-14T13:00:33.954901Z"},{"reviewer":"D P","starRating":"FIVE","comment":"Who knew going to the optometrist could be fun! I usually don’t take the time to write reviews but I had such a great time and experience during my the exam that I felt it was necessary to leave a review. Anyone that leaves a bad review at this place must just be a grumpy person because everyone was upbeat , helpful, and happy! Thank you Sahara Pearle Vision for making my eye doctor visit a great one!","updateTime":"2026-05-14T00:12:09.532901Z"},{"reviewer":"Lauri Almany","starRating":"TWO","comment":"I was very upset when I left there yesterday. From starting at Rampart location initially and then moving to the Sahara branch I have been given four different prescriptions in the course of a year it’s been crazy. My Opthamologist says my eyes are better than when I first saw him and yet you have changed my script 4 times! I have three sets of glasses and not one of them is completely wearable!\nI wasn’t about to purchase another frame and lens yesterday.\nI have gone thru a need for a surgery on my breasts and also biopsy on my lip with a diagnosis of SCC but didn’t bring this up yesterday when I saw Dr.K.\nIt hasn’t affected my vision but it did make it so that I couldn’t return to you in a months time to tell you that each of the scripts weren’t right for me. So now I am stuck with 3 different glasses that I can’t see well out of!!\nI think it’s time to find a new optometrist although I like Dr. K very much. I did inform the staff each time when I couldn’t make it back in on time but I realized yesterday none of my calls were charted. It made me look bad that I didn’t let you guys know in a timely manner that I was not happy with each of these new scripts which was obviously not right for me.\nSo now I’m stuck with them and it’s been a waste of money.\nI even bought into your “ mites on eyelids” plan which the other doctor said I don’t have!","updateTime":"2026-05-13T17:03:18.969561Z"},{"reviewer":"Zane Skufca","starRating":"ONE","comment":"Well now no. I've been told both times that my insurance covers everything. And of course a bill in the mail later. Seems scam with insurance and them. I have Cigna not sure the deal","updateTime":"2026-05-11T22:28:36.039391Z"},{"reviewer":"Cache Lubanski","starRating":"FIVE","comment":"My optometrist was so so sweet and very kind. Everyone there was very nice even with dealing with issues with my insurance. Won’t forget how the front staff was so shocked when I told them I’ve never had an eye test lol super funny! 😂","updateTime":"2026-05-11T16:09:17.888462Z"},{"reviewer":"Sandy Buchanan","starRating":"FIVE","comment":"Everyone very friendly and professional. Connie waited on me for eyeglasses and she was so nice, helpful and made me feel that she really cared about my needs.\nDr. Kopolow is awesome and has a great sense of humor. Can't wait to see her again.","updateTime":"2026-05-11T06:25:39.758961Z"},{"reviewer":"Rachael Gordon","starRating":"FIVE","updateTime":"2026-05-09T15:07:38.570048Z"},{"reviewer":"Patricia Sanchez","starRating":"FIVE","updateTime":"2026-05-08T16:04:49.206600Z"},{"reviewer":"Ilene Murphy","starRating":"FIVE","updateTime":"2026-05-08T15:36:47.158112Z"},{"reviewer":"Candice Freeman","starRating":"FIVE","comment":"Dr. Kopolow was patient and made sure that I had the best experience at an optometrist office in 30 years. She explained my eye exam results in detail so I could understand. Everyone i came into contact with were very hospitable. Ebony helped with my eyeglasse fitting and was also very kind and helpful. The gentleman that gets up to open the door for you as you exit is on crutches but that doesn't slow him down from adding that extra touch of customer service. I received my contacts at my home address and my glasses were ready to be picked up approximately a week and a half after my appointment. Very fast and convenient service. Thank you to this team at Pearl Vision Sahara! I will be back and I'm bringing my friends.","updateTime":"2026-05-06T16:34:58.909993Z"},{"reviewer":"Gregg Clark","starRating":"FIVE","comment":"Very professional and very helpful.","updateTime":"2026-05-05T22:30:02.540400Z"},{"reviewer":"Alexis Rubin","starRating":"FIVE","comment":"My experience at Pearle was delightful. Kara the optometrist was so nice, friendly and knowledgeable that I will quit my ophthalmologist and continue with Pearle. Also, Ebony was great to work with.\nKudos to Pearle Vision.\nAlexis Rubin","updateTime":"2026-04-30T18:23:11.916403Z"},{"reviewer":"Gregory C. Williams","starRating":"FIVE","comment":"My experience was top notch and I will return in the future.","updateTime":"2026-04-30T16:57:52.918648Z"},{"reviewer":"Kayla H","starRating":"ONE","comment":"Aside from a couple of people, this place is horrible. Gives me the runaround on my prder, missing pieces of my order, does not followup when things are delivered and makes promises but doesnt keep them. Will never come back here once my order is finalized","updateTime":"2026-04-30T00:47:18.357443Z"},{"reviewer":"Merl Charles","starRating":"FIVE","comment":"I had an amazing visit with staff and doctors. Everyone was very personable","updateTime":"2026-04-29T17:07:41.888417Z"},{"reviewer":"Cass King","starRating":"ONE","comment":"Mybdaughter didnt even have an appointment but they billed my insurance. When I called about it they refused to transfer my call amd hung up on.","updateTime":"2026-04-29T15:12:14.821250Z"},{"reviewer":"Gila Sauceda","starRating":"FIVE","comment":"The best location everyone is very welcoming I loved it there for sure my go to location from now on","updateTime":"2026-04-27T19:07:42.702484Z"},{"reviewer":"Yazmin Rodriguez","starRating":"FIVE","comment":"The doctor’s assistant was professional, attentive, and very helpful during my visit. He made me feel comfortable, answered my questions clearly, and provided excellent service. I truly appreciate his kindness and professionalism.","updateTime":"2026-04-27T15:25:24.555694Z"},{"reviewer":"Jennifer Flaig","starRating":"FIVE","comment":"Everyone was wonderful. Dr was knowledgeable. They weren’t to pushing or trying to get me to purchased glasses right away. 10/10","updateTime":"2026-04-26T17:35:44.879279Z"},{"reviewer":"Armando Tully","starRating":"FIVE","comment":"Your agent was very nice.","updateTime":"2026-04-26T15:06:54.945786Z"},{"reviewer":"Raedeena Floor","starRating":"FIVE","comment":"The office staff was very friendly and knowledgeable. Dr. Topology was super nice, she took the time and was very thorough. I will definitely recommend and return to her office for future appointments.","updateTime":"2026-04-25T15:35:37.793936Z"},{"reviewer":"Rubyjane Camegla","starRating":"FIVE","comment":"I have been to plenty of pearle vision but this location is by far my favorite. I love how doctor Kara is with kids, she’s very informative and says all the right things. The store manager Kris is also very knowledgeable about his work and shows great leadership, his team members are happy to assist and the atmosphere is always welcoming. When they get very busy, it has moved a little slow BUT I don’t mind because I know they are working hard and will deliver quality services. Thank you!","updateTime":"2026-04-25T15:15:06.341806Z"},{"reviewer":"Shakyra Green","starRating":"FIVE","comment":"This was my first time going to Pearle Vision and I highly recommend this location because for being my first time there it was the absolute BEST experience because the staff and the doctor was amazing KARA KOPOLOW she was so genuine so patient very friendly SHE EXPLAINED everything so well answered any questions I had and then she walked me out and another amazing experience with HAZEL she helped me pick out the glasses I bought two pair and I’m very happy with my service great location","updateTime":"2026-04-25T05:03:04.607334Z"},{"reviewer":"Jordan","starRating":"FIVE","updateTime":"2026-04-24T16:06:57.776648Z"},{"reviewer":"Beverly Cable","starRating":"FIVE","updateTime":"2026-04-22T18:48:08.531874Z"},{"reviewer":"Alyssa Randolph","starRating":"ONE","updateTime":"2026-04-22T12:55:21.603787Z"},{"reviewer":"Areya Thongphanh","starRating":"FIVE","comment":"My sister and I have been with Pearle Vision for about few years now and Dr. Kopolow is amazing! Out of all the optometrists we've had, she is the best one. Very attentive, straightforward, and friendly. Hoping she's there until our next exam because we ❤️ her!","updateTime":"2026-04-22T02:13:22.907681Z"},{"reviewer":"Stephen Lim","starRating":"FIVE","comment":"Great service.","updateTime":"2026-04-21T16:03:42.710473Z"},{"reviewer":"Pammyjo Gumataotao","starRating":"FIVE","updateTime":"2026-04-19T15:46:10.352513Z"},{"reviewer":"Erich Mantilla","starRating":"FIVE","comment":"I had a great experience at Pearle Vision yesterday! From the moment I walked in, the staff was welcoming, professional, and very attentive. The eye exam was thorough, and the doctor took the time to explain everything clearly and answer all my questions without rushing.\n\nThe team helped me choose the perfect pair of glasses, making the whole process easy and stress-free. They were patient, knowledgeable, and genuinely cared about finding the best option for me—not just making a sale.\n\nOverall, excellent customer service, a smooth experience, and a very clean and well-organized office. I highly recommend this location to anyone looking for an eye exam or new glasses. I’ll definitely be coming back!","updateTime":"2026-04-19T14:00:00.182843Z"},{"reviewer":"Barbara Boulet","starRating":"FIVE","comment":"Very good experience. Wonderful staff. Dr Kopolow was very helpful and listened to me","updateTime":"2026-04-18T15:02:02.150982Z"},{"reviewer":"Jazmine Oseguera","starRating":"FIVE","comment":"Do yourself and your eyes a favor and receive care here. Dr Kopolow was absolutely phenomenal. Professional, courteous and kind . I came in for a medical exam and was very worried , Dr Kopolow walked into that room and I immediately knew I was in good hands I am absolutely blown away thank you from the bottom of my heart. Denise at the front desk was very efficient and sweet to me and I felt as though she really listened to me . Ladies thank you so much ! Good health care is hard to find these days and I have struck GOLD !!!!","updateTime":"2026-04-07T22:51:10.871745Z"},{"reviewer":"N Alvarado","starRating":"FIVE","comment":"UPDATE: 4/1/2026\nThis wonderful team never disappoints! This is my fifth visit there at this center on W. Sahara, Las Vegas, 89117. Dr. Kopolow, Eboni, Connie, and the whole staff are fantastic! Best visit yet! They really care! ❤️ I love my new eyeglasses! ❤️😘\n\nI had a great experience at this Pearle Vision on W. Sahara, Las Vegas. Connie was so personable, friendly, professional, thorough, knowledgeable, and quick. Pretty much everyone, including Dr. Rei, and all his staff, were TERRIFIC! I'll gladly go back to them. I went here in 2017, and, also, had a fantastic experience. Thank you!","updateTime":"2026-04-04T03:07:10.014732Z"},{"reviewer":"Regina Pockstaller","starRating":"FIVE","updateTime":"2026-04-04T02:04:46.490301Z"},{"reviewer":"Doralis Melendez","starRating":"FIVE","comment":"(Translated by Google) Fast, very efficient, and friendly... The doctor was very professional and concerned about anything that might come up in the results...\n\n(Original)\nRapido y muy efixiente y amigables... La doctora muy profesional y preocupada por cualquier cosa que saliera en los resultados...","updateTime":"2026-03-30T16:05:18.872009Z"},{"reviewer":"Ela Heinz","starRating":"ONE","comment":"This has been my go to store for years and I have spent hundreds of dollars every year on new glasses. This time around I dealt with Chris, the manager, who has completely ruined my Customer experience and this was the last time that I will be going to this location.\nIt started already in February when I chose new glasses and was told there is a high chance they will be done the same day and he will call me right away (he knew I was going out of town the next day). He never followed up and I had to call.\nWhen I was back in town I had to go back as the prescription didn’t work and the style of the glasses didn’t work either. They agreed that I could get new frames, which I appreciate but the customer experience has been horrible. I have been chasing Chris for 2 weeks as the promised calls to keep me updated never happened. Even when picking up the new frames and getting my refund nothing was prepared by Chris. Nobody knew anything about the refund and then I was told I have to come back once he is back in, which I refused. They have been holding some couple of hundred dollars of refund hostage for too long. Not sure if they have a commission program and he wanted to get his bonus or what happened here, but considering that he is the manager I am shocked about the customer service experience.","updateTime":"2026-03-26T17:04:50.790164Z"},{"reviewer":"Maria Morfin","starRating":"FIVE","comment":"Very good attention, thank you.","updateTime":"2026-03-25T15:19:38.816883Z"},{"reviewer":"Braden Patten","starRating":"FIVE","updateTime":"2026-03-25T15:06:02.590879Z"},{"reviewer":"Tati G","starRating":"FIVE","comment":"I've been going to opthamologists and optometrists for over 35 years, and I must say, this might have been the best eye care experience I've ever had. And this is coming from someone who's even received eye care at Bascom Palmer in Miami, FL. From beginning to end, this Pearle Vision was a great choice for us. The doctor, Dr. Kara Kopolow, was caring and amazing with my son and me. So patient also. And Connie? Such a pleasure to have been attended and helped by her. She was very patient with our questions, was so kind to my son, and we ended up purchasing glasses that we were both very happy with. She was wonderful. Overall, solid 5 out of 5 experience with this entire team.","updateTime":"2026-03-23T04:17:37.957708Z"},{"reviewer":"Lawrence Davis","starRating":"FIVE","comment":"Great service efficient and relaxed, friendly","updateTime":"2026-03-22T16:13:54.083915Z"},{"reviewer":"Shyan Chavez","starRating":"FIVE","comment":"The staff are all friendly and well informed! Very professional and great service!","updateTime":"2026-03-20T17:18:55.926933Z"},{"reviewer":"Danielle Jones","starRating":"FIVE","updateTime":"2026-03-18T15:13:54.689638Z"},{"reviewer":"Marelys Alfonso","starRating":"FIVE","comment":"Wonderful","updateTime":"2026-03-17T23:49:22.226995Z"}]