[{"reviewer":"Heather O'Brien","starRating":"FIVE","updateTime":"2026-02-14T22:12:14.337612Z"},{"reviewer":"victor williams","starRating":"FIVE","comment":"Great place.... all the latest technology. Get the right prescription every time","updateTime":"2026-02-14T16:18:18.704366Z"},{"reviewer":"Carina Afable","starRating":"FIVE","updateTime":"2026-02-14T16:08:06.774592Z"},{"reviewer":"alberta gershwin","starRating":"FOUR","updateTime":"2026-02-14T14:53:43.461292Z"},{"reviewer":"Seaneen","starRating":"FIVE","updateTime":"2026-02-13T21:30:15.758136Z"},{"reviewer":"Ashley Marie","starRating":"FIVE","comment":"This location on Nellis is the best location! The location on Lake Mead were unhelpful and rude. Thank you for being amazing guys.","updateTime":"2026-02-13T18:15:34.205227Z"},{"reviewer":"Greetings Saluti","starRating":"ONE","comment":"PLEASE BE ADVISED!!!!\n\nI am writing this review to express serious concern about the practices I experienced at the Pearle Vision locations in Las Vegas, Nevada.\n\nDuring my visit, I observed a pattern of behavior that I believe is deeply unethical and harmful to customers:\n\nStaff are trained to rush and hustle patients, moving them through the process without providing full information.\n\nCustomers are misled about features and costs. In my case, I was led to believe all four pairs of glasses would include blue-light coating, when only one pair did. This was never disclosed upfront.\nInformation is intentionally withheld, and customers are not properly educated about their options or products.\n\nThe sales process feels structured to maximize revenue at the expense of patient care, rather than supporting informed, responsible decision-making.\n\nMany customers rely on insurance that does not fully cover these costs, meaning they are forced to pay out of pocket, often for products and features they don’t fully understand. This approach takes advantage of people who are trying to care for their vision, and it is unacceptable.\n\nI would be good to know: why are employees trained in this way, to hustle and pressure patients instead of prioritizing their well-being? This is not a one-off mistake — it seems to be built into the system.\n\nI urge Pearle Vision patients be alert and educate themselves & review the training and policies at ALL locations to ensure staff are providing transparent, accurate, and ethical guidance to patients.\n\nCustomers deserve to make informed decisions without being misled or pressured.\n\nThank you Peral Vision Patients for your attention to this serious matter. I hope all patients take steps to protect themselves before being negatively affected.","updateTime":"2026-02-13T18:02:45.366943Z"},{"reviewer":"Luz Trejo","starRating":"FIVE","comment":"i m very happy for find this place, they were very professional and kind with my child , i love it!","updateTime":"2026-02-13T16:19:36.153415Z"},{"reviewer":"Jose Matute","starRating":"FIVE","comment":"Everyone was awesome, great and friendly service very professional! Doctor was nice and amazing!","updateTime":"2026-02-13T16:10:15.885615Z"},{"reviewer":"santos torres","starRating":"FIVE","updateTime":"2026-02-13T00:07:41.674769Z"},{"reviewer":"Roger Hanko","starRating":"FIVE","comment":"Very friendly and helpful.\nThey made a search and found a pair of frames I once had and wanted to repeat","updateTime":"2026-02-12T16:27:27.166181Z"},{"reviewer":"Hubaldo Ortega","starRating":"FIVE","updateTime":"2026-02-12T16:07:47.368659Z"},{"reviewer":"Yamile Zambrano","starRating":"FIVE","updateTime":"2026-02-12T16:07:20.897196Z"},{"reviewer":"Kimberly Bailey","starRating":"FIVE","comment":"I always feel comfortable there. This was my first visit with Dr. Lemus and I was very impressed with her. She is a real good doctor and I have seen many. Thanks Pearl Vision.","updateTime":"2026-02-11T23:50:31.756281Z"},{"reviewer":"DR","starRating":"FIVE","comment":"Got my script with minimal wait time. Many knowledgeable employees. Highly recommend!","updateTime":"2026-02-11T23:36:30.091180Z"},{"reviewer":"Dante Redic","starRating":"ONE","comment":"The experience was bad no reason I’m waiting a month for glasses","updateTime":"2026-02-11T16:18:48.033209Z"},{"reviewer":"Mabel Barrera","starRating":"FIVE","comment":"Very friendly staff","updateTime":"2026-02-11T13:18:00.088934Z"},{"reviewer":"Tanya Norville","starRating":"FOUR","comment":"I arrived earlier and I cam earlier and had to wait","updateTime":"2026-02-09T22:03:58.915860Z"},{"reviewer":"Pammie D. Reed","starRating":"FIVE","updateTime":"2026-02-09T17:45:47.029479Z"},{"reviewer":"mark potovsky","starRating":"FIVE","comment":"From the moment I walked in I was greeted by an associate. They gathered my info and asked me to take a seat. I waited less than 5 minutes and was taken to an exam room. Once the preliminary exam was complete, Dr. Pan came in and she was excellent. She explained everything clearly and concisely. When the exam was over I was sent to an associate to find the right glasses. The care and compassion demonstrated here was outstanding. I would not hesitate to recommend this company for your eye care. Five stars!","updateTime":"2026-02-09T16:09:50.332223Z"},{"reviewer":"Chaos","starRating":"FOUR","comment":"At first it was a little frustrating because they were short staffed and overbooked. I waited almost an entire hour before I was seen. But once I was seen it was quick and professional. The Doctor was amazing! I will definitely continue to patron this office and that Dr. only!","updateTime":"2026-02-06T17:10:39.463963Z"},{"reviewer":"roy “THE NAD KING” hardy","starRating":"FOUR","updateTime":"2026-02-06T17:07:14.121155Z"},{"reviewer":"jaime ramos giron","starRating":"FIVE","updateTime":"2026-02-06T16:59:00.623997Z"},{"reviewer":"Gabriela Miranda","starRating":"TWO","comment":"The service is great BUT the waiting of one hour and thirty minutes is ridiculous why they schedule so many people if they can’t keep up with the appointment time schedule","updateTime":"2026-02-06T02:28:12.760294Z"},{"reviewer":"Steven Mcnames","starRating":"FIVE","comment":"Excellent! The girl fitted me with my frames ,she was very pleasant! A 10 !","updateTime":"2026-02-05T19:26:58.748566Z"},{"reviewer":"Reena carmona Fernandez","starRating":"FIVE","comment":"I love coming here everyone is very nice they made me feel comfortable I will continue to visit this office thank you pearl vision on E Nellis","updateTime":"2026-02-05T16:35:55.817382Z"},{"reviewer":"Nelson Martinez","starRating":"FIVE","comment":"They made me feel comfortable, and the Dr is very knowledgeable.","updateTime":"2026-02-04T23:03:11.980888Z"},{"reviewer":"Theresa Linehan","starRating":"FIVE","comment":"Very congenial staff .I came back to chose my frames with not much\nOf a wait.","updateTime":"2026-02-04T17:17:43.373288Z"},{"reviewer":"ranee 2234","starRating":"FIVE","updateTime":"2026-02-04T17:14:36.198673Z"},{"reviewer":"Cisco The barrio’s Picasso","starRating":"FIVE","updateTime":"2026-02-04T16:09:05.853165Z"},{"reviewer":"Cynthia Bolton","starRating":"FIVE","comment":"It was great. We thought we would be there alot longer. The staff was considering, nice, patience, and professional. The doctor was knowledgeable, kind, caring. Very smart, knowledgeable and awesome. It was fantastic experiences.","updateTime":"2026-02-04T11:20:42.164944Z"},{"reviewer":"joann hernandez","starRating":"FIVE","updateTime":"2026-02-04T09:54:03.925354Z"},{"reviewer":"Maria Garcia","starRating":"FIVE","updateTime":"2026-02-03T21:04:01.478873Z"},{"reviewer":"ERIKA SAUCEDO","starRating":"FIVE","comment":"Best experience ever,\nLots of exam they make to my Daughter,\nThat I don’t see in other Doc eyes,\nAnd the personal very nice atención,\nThank you.","updateTime":"2026-02-03T18:55:58.667852Z"},{"reviewer":"Rosario Ruiz","starRating":"FIVE","comment":"Excellent service","updateTime":"2026-02-03T16:47:44.660721Z"},{"reviewer":"Flavio Enriquez","starRating":"FIVE","comment":"Beyond the best service","updateTime":"2026-02-03T16:11:45.434200Z"},{"reviewer":"Kevin Stewart","starRating":"FIVE","comment":"I recommend this location simply because I was treated like family\n. And I couldn't have received better service even if I would have paid for it out of my own pocket.\nSo yes I highly recommend this location.","updateTime":"2026-02-03T06:54:44.094488Z"},{"reviewer":"Angela Lewis","starRating":"FIVE","updateTime":"2026-02-02T16:50:41.689767Z"},{"reviewer":"Carlos Romero","starRating":"FIVE","updateTime":"2026-02-02T03:59:15.270881Z"},{"reviewer":"Joanna Solomon","starRating":"FIVE","updateTime":"2026-02-01T16:06:39.257551Z"},{"reviewer":"Galen Richtersided145","starRating":"FIVE","comment":"Fast, efficient, and very friendly!!","updateTime":"2026-02-01T13:04:10.009100Z"},{"reviewer":"Monica Medina","starRating":"FIVE","updateTime":"2026-02-01T12:34:42.458526Z"},{"reviewer":"kass roque","starRating":"FIVE","updateTime":"2026-01-31T23:11:28.423701Z"},{"reviewer":"Courtney","starRating":"FIVE","comment":"A bit of a wait at nellis location but the employee was very kind and knowledgeable. I was able to swap out my glasses from long distance to readers no problem. So blessed and Greatful thank you","updateTime":"2026-01-31T19:46:48.932670Z"},{"reviewer":"Fred Thompson","starRating":"FIVE","comment":"Outstanding staff! Had a issue with my VA referral. Instead of them turning me away.They worked it out where I could be seen the same day. It would have been another 45 days,for another referral.","updateTime":"2026-01-31T17:35:54.013189Z"},{"reviewer":"Er'Thang Good","starRating":"FIVE","updateTime":"2026-01-30T21:50:40.891374Z"},{"reviewer":"Laura Cruz","starRating":"FIVE","updateTime":"2026-01-30T19:23:40.549569Z"},{"reviewer":"Jesus Zambrano","starRating":"FIVE","updateTime":"2026-01-30T16:43:12.028160Z"},{"reviewer":"Tom Ferguson","starRating":"FIVE","comment":"Very friendly and competent staff. Doctor was efficient and communicated well.","updateTime":"2026-01-29T19:29:25.018386Z"},{"reviewer":"Marisa De Los Santos Barba","starRating":"ONE","updateTime":"2026-01-28T18:37:47.313073Z"}]