[{"reviewer":"Jacob","starRating":"ONE","comment":"All I can say is I thought I booked an appointment for an optometrist not a doctors appointment, staff had condescending tones acting like they didn't want to be there, they make you pay $60+ for a useless scan of the back of your eye to tell you that everything's fine and try to get you to buy \"specialty\" lenses for an insane markup but don't worry you get 40% off, what a deal! Staff was really uncoordinated running around like chickens with no head on making errors in the process. They also try to get one over on you so always check the paperwork before signing anything, they act like they'll do the right thing and ask first but no they automatically sign you up for expensive useless stuff and I'm sure they get commission for that.","updateTime":"2026-03-20T17:39:02.099606Z"},{"reviewer":"sammie brown","starRating":"FIVE","comment":"The doc and the first aid that helped with the tests are Amazing!🥰 But the lady to help with frames wasn't very welcoming she made me feel rushed and acted like she didn't want to help me because I wasn't upgrading from what was covered by my insurance. She was rather short and cold with me. But I love the doctor n other staff. Wish I had a name but we'll see how my next appointment goes. 🤞🏼","updateTime":"2026-03-19T18:31:17.598647Z"},{"reviewer":"Paul Wilson","starRating":"FOUR","comment":"The staff was very friendly & paperwork was easy the dr was very nice & knowledgeable about his stuff & did not rush took his time with me doing the tests & made sure I understood what I needed","updateTime":"2026-03-17T08:09:03.006905Z"},{"reviewer":"Karina Rubio","starRating":"FIVE","updateTime":"2026-03-16T15:36:52.613574Z"},{"reviewer":"Alexa Flores","starRating":"FIVE","updateTime":"2026-03-13T19:13:19.438984Z"},{"reviewer":"J.D. Santee","starRating":"FIVE","comment":"Open honest experience. Very detailed and friendly.","updateTime":"2026-03-11T19:22:10.844898Z"},{"reviewer":"Cindi Meanor","starRating":"FOUR","comment":"The employees are very informative, helpful & friendly. The flooring in the lobby is scratched & worn.","updateTime":"2026-03-10T20:54:02.258513Z"},{"reviewer":"Anita Legier","starRating":"FIVE","updateTime":"2026-03-06T16:52:03.994849Z"},{"reviewer":"Cely Lucido","starRating":"FIVE","updateTime":"2026-03-04T16:53:36.285561Z"},{"reviewer":"maria howard","starRating":"ONE","comment":"Disappointed I made appointment to get new glasses and was not informed that my policy changed that I cannot get new glasses this year. They should have told me when I make the appointment they’re not I’m Not allowed to have a this year I wasted two hours of my time and after Dr. checkup I end up Without new glasses have to wait another year to do that. I wish I was told that when I make the appointment then I would skip this year and waited to next year.","updateTime":"2026-03-04T16:09:02.202542Z"},{"reviewer":"Matt Davis","starRating":"FIVE","updateTime":"2026-03-03T18:12:39.968131Z"},{"reviewer":"Karen Halton","starRating":"FIVE","comment":"Very attentive doctor. Patient staff during medical eye examine.","updateTime":"2026-03-03T04:05:22.562237Z"},{"reviewer":"gudu kasa","starRating":"FIVE","updateTime":"2026-03-01T17:31:22.289093Z"},{"reviewer":"Stephanie Yoder","starRating":"FIVE","comment":"They were very nice they worked very well with me I needed my glasses really bad and they worked it out with my prescription to make sure that I got my glasses within the next two weeks they're a wonderful place I suggest this place to anyone they're wonderful people their customer service is great","updateTime":"2026-02-28T03:30:02.451619Z"},{"reviewer":"missy trujillo","starRating":"FIVE","updateTime":"2026-02-27T16:13:58.898202Z"},{"reviewer":"Myla Dela Caza","starRating":"FIVE","updateTime":"2026-02-23T23:18:57.109963Z"},{"reviewer":"Mushroom Person","starRating":"FIVE","updateTime":"2026-02-23T22:41:11.343744Z"},{"reviewer":"CAROL Perno","starRating":"FIVE","comment":"Pleasant experience.. went on a Sunday hoping to get lens made for 2 frames I had, ended up with 2 new frames & lens for ones I brought in. Pedro was professional, helpful, extremely knowledgeable & extra bonus a very nice person..Will not get glasses for 7-10 days so will update total experience when received.","updateTime":"2026-02-23T16:18:57.042447Z"},{"reviewer":"Rose Gillen","starRating":"FIVE","comment":"Excellent","updateTime":"2026-02-22T16:11:27.256269Z"},{"reviewer":"juan gutierrez","starRating":"FIVE","updateTime":"2026-02-22T16:05:31.290088Z"},{"reviewer":"Danielle Johnson","starRating":"FIVE","comment":"Valerie was amazing! Her customer service skills were on point! Thank you for the great experience and keep up the good work!","updateTime":"2026-02-22T06:22:39.027789Z"},{"reviewer":"LaNay","starRating":"FIVE","comment":"The staff was pretty dope!","updateTime":"2026-02-22T05:27:57.525448Z"},{"reviewer":"Neil Lewow","starRating":"FIVE","comment":"I just had an extensive exam by the great Dr Lucido at Pearle Vision Trop. Very thorough. I have had eye exams where the doctor was a cold clam. Not here! Dr was Very Thourough!Great staff from reception to frame specialist. Convenient location+parking.","updateTime":"2026-02-21T16:37:05.923274Z"},{"reviewer":"James Wuest","starRating":"FIVE","updateTime":"2026-02-21T16:13:58.616192Z"},{"reviewer":"Donna Levy","starRating":"FIVE","updateTime":"2026-02-21T16:06:34.413513Z"},{"reviewer":"Kelly Wuest","starRating":"FIVE","comment":"Location has retna scan and advanced testing. No more eye dilation needed. Staff were friendly and took their time with me. Great selection of eye glasses.","updateTime":"2026-02-19T04:44:09.202301Z"},{"reviewer":"Jessica Parada","starRating":"FIVE","comment":"From the moment I walked in until I left, everyone was helpful, knowledgeable and friendly. Had a great experience here.","updateTime":"2026-02-18T16:17:25.561950Z"},{"reviewer":"jamesia sanders","starRating":"FIVE","updateTime":"2026-02-18T03:26:30.107221Z"},{"reviewer":"Frances sanchez","starRating":"FIVE","updateTime":"2026-02-15T23:27:40.167432Z"},{"reviewer":"John Joseph","starRating":"FIVE","updateTime":"2026-02-13T16:31:50.644948Z"},{"reviewer":"Maribel Aguilar","starRating":"FIVE","comment":"Very nice and fast service! The Best!! optical en las Vegas Nevada","updateTime":"2026-02-13T07:10:52.013714Z"},{"reviewer":"Winifred J Daugherty","starRating":"FIVE","updateTime":"2026-02-12T19:58:49.940781Z"},{"reviewer":"James Angelica","starRating":"FIVE","comment":"The staff was friendly and very thorough ensuring all information was well documented so that the specialist addressed every one of my concerns. I will definitely recommend this location. Thank you","updateTime":"2026-02-12T18:57:30.962877Z"},{"reviewer":"Myriam Marisol Garcia Ramos","starRating":"TWO","comment":"(Translated by Google) Honestly, I left very disappointed yesterday. The prices were extremely high compared to the previous two visits, and the man who attended to me seemed completely uninterested, just going through the motions. When I asked him something, he was very curt. The service was terrible. The doctor was very kind, but I didn't like the rest of the experience.\n\n(Original)\nLa verdad ayer me fui muy deseccionada los precios super altos a comparación de las dos veces anteriores y ademas el señor que me atendió como sin interés alguno como atendiendo me por atender le preguntaba algo y muy cortante la atención pésima el doctor si muy amable pero de resto no me gusto","updateTime":"2026-02-12T18:36:48.408297Z"},{"reviewer":"Camilo j Adams","starRating":"FIVE","comment":"I think the young lady's name is Liz she was wonderful she was professional courteous and I will be back","updateTime":"2026-02-11T16:08:03.040465Z"},{"reviewer":"Anthony Gonzalez","starRating":"FIVE","comment":"Excellent service very helpful!!","updateTime":"2026-02-11T00:30:32.689448Z"},{"reviewer":"Patty","starRating":"FIVE","comment":"The team was super helpful since the moment we walked in!!","updateTime":"2026-02-10T17:12:08.832474Z"},{"reviewer":"Kara Emry","starRating":"FIVE","comment":"From the moment I walked in customer service was on point as everyone was very knowledgeable, kind, and attentive. I was greeted right away, didn’t wait more than a couple minutes, and the entire appointment start to finish was incredibly thorough while also being a super fast and easy process. The best part is, I ordered my prescription sunglasses and my progressive prescription glasses for an incredibly affordable price, and they are both so cute I can’t wait to get them!","updateTime":"2026-02-10T17:10:41.359774Z"},{"reviewer":"Faith holiday","starRating":"FIVE","comment":"Love it","updateTime":"2026-02-10T16:05:39.395684Z"},{"reviewer":"Sheila Floyd","starRating":"FIVE","updateTime":"2026-02-09T17:01:29.696146Z"},{"reviewer":"Sue Nyquist","starRating":"FIVE","comment":"Karen who helped me was very friendly great customer service while running behind on rooms. She was very compassionate and friendly before we knew it. The room was available a great asset to your company.","updateTime":"2026-02-08T16:06:44.114768Z"},{"reviewer":"Mynnie Childers","starRating":"FIVE","comment":"Dr. L, Bryan and other staff at Pearle Vision (Trop & Jones location) are absolutely AWESOME. They were extremely patient, knowledgeable, friendly and courteous. I really enjoyed the patience and individual time they gave me to answer all my questions in detail. . Most of everyone was extremely kind and made you feel welcomed not just like another stranger. Dr. L & Bryan have Great smiles and Huge Enlightening Personalities and give 10 star customer service. I would definitely recommend Pearle Vision for your eye care needs.","updateTime":"2026-02-07T19:25:23.642346Z"},{"reviewer":"Joyce Torres","starRating":"FIVE","comment":"It was fast and the entire staff was so helpful and friendly .","updateTime":"2026-02-07T18:19:11.973527Z"},{"reviewer":"Rhonda Hart","starRating":"FIVE","updateTime":"2026-02-05T16:58:01.212987Z"},{"reviewer":"Delfina Ramadfyy","starRating":"FIVE","updateTime":"2026-02-04T16:20:30.289022Z"},{"reviewer":"Cherrypie Pie","starRating":"FIVE","comment":"Kudos to Pearle Vision located at Tropicana and Jones. They always exceed expectations. Their frames and lenses are high quality, they also offer a lot of promotions that help me save money. I moved out of state, and tried other places, but the glasses that were crafted for me at this location are incomparable. I still actually use it to this day! The prescription may change due to my age, but the frames still are brand new looking and the quality and craftsmanship of the lens is excellent. All of the Doctors and staff are very professional and efficient at their job. I would recommend this location to everyone!","updateTime":"2026-02-03T21:52:01.192793Z"},{"reviewer":"Connie Coleman","starRating":"FIVE","comment":"Customer service was exceptional.Dr. Lucido was very attentive to my needs and explained my test results of my eye test.He also told me things to watch for since I've been recently diagnosed with Type 2 diabetes regarding my vision and to follow my primary doctors orders with my prescriptions.","updateTime":"2026-01-31T16:19:01.053419Z"},{"reviewer":"ESUGARFOOTH","starRating":"FIVE","updateTime":"2026-01-31T16:18:56.945196Z"},{"reviewer":"Jessica A","starRating":"FIVE","updateTime":"2026-01-29T20:51:32.262536Z"},{"reviewer":"jose antonio benitez","starRating":"FIVE","comment":"Very helpful walked in to fix my son's glasses they were able to help us to get new ones very fast service and helpful from the minute we walked in to the time we left","updateTime":"2026-01-29T19:39:19.607420Z"}]