[{"reviewer":"Glendell Brown","starRating":"FIVE","comment":"My last visit was as pleasurable than the last, I've gotten 5 frames done while waiting on my 6th. Very professional and is my vision choice.","updateTime":"2026-03-20T15:26:08.301906Z"},{"reviewer":"Jerico Cabaya","starRating":"THREE","comment":"This place is decent for services to get what you need from eye exams to eye glasses. The techs are accommodating and somewhat patient to get a eye exams done.\n\nThe reason being for 3 stars is i feel customer service is lacking here. I understand there can be staffing day issues and when there is non, i just overall did not really feel welcomed here. They really showed rushed service where they speak like reading “terms of service” fast, and shift in attitudes when things are taking longer than usual. Especially when it comes to training for contacts.\n\nIf you are looking to get in and get out, this is your place. If you looking for a meaningful experience, I would say look elsewhere. I’ve had worse but I still would recommend this place for open availability.","updateTime":"2026-03-19T19:51:08.864531Z"},{"reviewer":"Declan Bethley","starRating":"FIVE","comment":"I visited the Maryland Parkway location as a walk-in and was warmly greeted by an associate named Tamara who walked me through the whole process of ordering contacts and picking out glasses that aligned with my insurance. She was more than helpful by providing the best information to suit my needs. Off of the customer service alone, I will be sure to return when my next exam is due.","updateTime":"2026-03-18T20:13:46.925868Z"},{"reviewer":"Todd Jamalkowski","starRating":"FIVE","comment":"Staff was great! Exam was quick & easy and painless.","updateTime":"2026-03-18T15:12:51.406436Z"},{"reviewer":"tatiana Zagal","starRating":"FIVE","comment":"The girlies are always helpful & sweet !! They treat me and my son so well every visit!! Definitely recommend this place (:","updateTime":"2026-03-17T19:43:49.938758Z"},{"reviewer":"Hermance Blum","starRating":"FIVE","updateTime":"2026-03-15T15:19:49.136840Z"},{"reviewer":"Faaluaina Pajela","starRating":"FIVE","updateTime":"2026-03-15T14:33:43.515279Z"},{"reviewer":"LaVern McLemore","starRating":"FIVE","updateTime":"2026-03-14T17:37:58.141807Z"},{"reviewer":"Cecile Patterson","starRating":"FIVE","comment":"Very positive experience, although I did not have an appointment, they made me feel very comfortable and try to work me into their schedule without making me wait too long, very professional. Thank you .","updateTime":"2026-03-14T04:56:44.612235Z"},{"reviewer":"The Finn Life","starRating":"FIVE","comment":"Everyone is very patient and friendly","updateTime":"2026-03-12T22:37:07.589119Z"},{"reviewer":"Gail Stephens","starRating":"FIVE","updateTime":"2026-03-12T22:01:03.065971Z"},{"reviewer":"D Anderson","starRating":"FIVE","comment":"I promised Dr. Wells I come and give them 5 and that's what I'm doing because they deserve it. Her team was super nice and patient with me bumping my wheelchair into everything lol. But Dr Wells broke down my condition to me and I was very pleased. I will definitely be back","updateTime":"2026-03-12T20:10:15.118059Z"},{"reviewer":"J. Wilder","starRating":"FIVE","comment":"Excellent Customer Service!\nI am very pleased with my experience.","updateTime":"2026-03-09T15:06:13.443402Z"},{"reviewer":"enrique lopez","starRating":"FIVE","comment":"(Translated by Google) Thank you to everyone who helped us, they were very kind and it was excellent service.\n\n(Original)\nGracias a todas las que nos atendieron fueron muy amables fue un excelente servicio","updateTime":"2026-03-02T17:37:14.429779Z"},{"reviewer":"Amber Tillmon","starRating":"FOUR","updateTime":"2026-03-01T19:23:56.000796Z"},{"reviewer":"quik Nancy","starRating":"FIVE","comment":"awesome service...great doctor...","updateTime":"2026-03-01T16:06:53.961128Z"},{"reviewer":"Eric E.","starRating":"FIVE","updateTime":"2026-02-27T04:38:03.042544Z"},{"reviewer":"Rose Vandenberg","starRating":"FIVE","updateTime":"2026-02-26T17:06:00.504105Z"},{"reviewer":"Thomas white","starRating":"FIVE","comment":"Danielle and Dr Wells were\nDelightful. My eyes feel\nBetter already.","updateTime":"2026-02-26T16:10:51.180862Z"},{"reviewer":"Frank","starRating":"FIVE","updateTime":"2026-02-26T01:09:51.794583Z"},{"reviewer":"Helen","starRating":"FIVE","comment":"Great experience with a caring staff.\nDr.Wells is very professional and caring.\nOffice staff was efficient and helpful.","updateTime":"2026-02-25T23:36:00.743277Z"},{"reviewer":"Cami Bennett","starRating":"FIVE","updateTime":"2026-02-21T16:07:46.535697Z"},{"reviewer":"Mia Smith","starRating":"FIVE","comment":"I’ve been going here for years and I enjoy the doctors and the rest of the staff.","updateTime":"2026-02-18T16:16:25.696407Z"},{"reviewer":"Feona Lei","starRating":"FIVE","updateTime":"2026-02-15T01:19:21.564541Z"},{"reviewer":"nancy smith","starRating":"FIVE","comment":"Best Eye Doctor!","updateTime":"2026-02-14T16:31:12.745485Z"},{"reviewer":"Maria Lingat-Collier","starRating":"FIVE","comment":"Very efficient frint office staff. Dr Wells was very thorough and responded to my questions with care.","updateTime":"2026-02-13T22:17:43.172375Z"},{"reviewer":"B Ray (BRay)","starRating":"FOUR","comment":"Expensive glasses","updateTime":"2026-02-13T16:50:09.366328Z"},{"reviewer":"Steve","starRating":"FIVE","comment":"Arrived early and was greeted right away. The staff was very pleasant and made me feel welcome and comfortable. I was seen for a medical reason, that being my dog smacked me in the eye, which caused a rupture of some blood vessels. My exam was extremely thorough and Dr. Wells is absolutely amazing. It is clear to see she loves her job and truly cares about the well being of her patients. I highly recommend Pearle Vision for all your eye care needs.","updateTime":"2026-02-12T19:14:10.870514Z"},{"reviewer":"Sheila Suetos","starRating":"FIVE","comment":"Dr Wells & the staff were so pleasant and always has excellent service.","updateTime":"2026-02-11T16:06:10.271519Z"},{"reviewer":"Tommy Vidal","starRating":"FIVE","updateTime":"2026-02-10T18:06:00.855193Z"},{"reviewer":"Lethi","starRating":"FIVE","comment":"I absolutely love this location everyone there was so polite and friendly and most of all they took care of everything I needed. I am so glad to call this my main location.","updateTime":"2026-02-08T16:09:16.430751Z"},{"reviewer":"Wayne Kishbaugh","starRating":"FOUR","comment":"Maria and Dr. Wells really made me feel comfortable and taken care of. Thank you.","updateTime":"2026-02-08T12:42:59.577040Z"},{"reviewer":"Merri Vitacek","starRating":"FIVE","comment":"The office was nice and the receptionist was so kind , i was greeted with a smile and a hello as I entered . The attention I recieved was excellent and the eye Dr . was very thorough with my appointment . I was treated with excellent care and was appointed to a bubbling sweet gal who helped me pick out some sun glasses . All and all the care I recieved there was amazing , im very satisfied .🤗","updateTime":"2026-02-08T10:25:58.057022Z"},{"reviewer":"susan catone","starRating":"FIVE","comment":"I found Pearle vision center to be excellent with their glasses. I ordered from them two years ago and my glasses were absolutely perfect with vision. I went back to them two years later now and again I am very pleased with the people who work there who are very nice. Would you recommend this particular proficient. My prescription is perfect.","updateTime":"2026-02-07T18:52:38.943937Z"},{"reviewer":"Karen Thomas","starRating":"FIVE","updateTime":"2026-02-07T16:05:45.408667Z"},{"reviewer":"Pamela Tipton","starRating":"FIVE","comment":"This is the second appointment I’ve had with Pearle Vision on Maryland Parkway. The entire staff were very helpful and friendly. The Dr. that helped me, Dr. Tasha Wells, she was awesome. She is always pleasant and seems to genuinely care about meeting your needs.","updateTime":"2026-02-06T19:11:47.359744Z"},{"reviewer":"Pablo Estrada","starRating":"ONE","comment":"Not opting for 3 hour wait times here. Used to be so good before; you'd have your appointment and you'd be seen right away. No longer the case and all the staff can say is, \"we're always busy now\". Smh","updateTime":"2026-02-05T06:17:49.881438Z"},{"reviewer":"Tabitha Leach","starRating":"FIVE","comment":"This was my first visit. The staff was amazing.","updateTime":"2026-02-04T19:55:28.147941Z"},{"reviewer":"Woody Lewis","starRating":"FIVE","comment":"Everyone was great. Doctor Wells is the best.","updateTime":"2026-02-01T15:55:23.766565Z"},{"reviewer":"Katherine Lopez","starRating":"FIVE","comment":"Nice clean office and really attentive great staff!","updateTime":"2026-01-29T16:29:22.183680Z"},{"reviewer":"barbara thorne","starRating":"FIVE","comment":"I just loved how the ladies there made me feel good they was so helpful.","updateTime":"2026-01-29T06:38:25.654324Z"},{"reviewer":"May Anne Roque","starRating":"FIVE","updateTime":"2026-01-28T17:45:01.392942Z"},{"reviewer":"Brian Morris","starRating":"FIVE","updateTime":"2026-01-27T20:54:45.894430Z"},{"reviewer":"Jose Acosta","starRating":"FIVE","comment":"Awesome and fun staff","updateTime":"2026-01-26T17:06:37.417725Z"},{"reviewer":"Lisa Pendergrass","starRating":"FIVE","comment":"I went to the Pearle Vision on Green Valley first to confirm insurance coverage. The gal welcomed me in she advised she ask what I needed I said I need just glasses she asked if needed to make an appointment with the doctor I said no just lenses and to confirm coverage. She then let me know she had two other people ahead of me. Now mind you she was frustrated and rude about it… then sat down and said at the desk and said she wasn’t sure if she can tell me if I have coverage or not without setting up a profile well she was able to without setting up a full profile. She printed the information handed to me never offered me to wait or set me up for an appointment at that time another gal walked not sure if she was there to work upfront or what but I left. Later that day I went to the Pearle Vision on Maryland the manager and she was more than helpful and yes it was later in the day that there were more staff members available. I have worked with public majority of my working career the way the gal treated me was unacceptable no matter how busy you are I really felt belittled. I watched all the employees at the Pearle Vision on Maryland they acted like they enjoyed their job. The doctor that came with a patient on Green Valley didn’t even say good morning or even had a smile. The employee that walked in for the to didn’t have a smile when the gal helping said good morning to her. Come on people we are watching it makes a difference to a lot of us and the feeling you put out!!!!","updateTime":"2026-01-24T16:37:27.328882Z"},{"reviewer":"Las Vegas Maggie","starRating":"FIVE","comment":"My family came from Argentina to visit, they went 10 days to California and my 3 years old nephew got something in his eye. They saw a doctor in LA at a quick care but that doctor prescribed the incorrect drops. Back in Vegas I made an appointment for the following Sunday (2 days ahead) and when I got there , I realized I made the appointment for the following week, we were leaving for Hawaii the next day but the nice lady at the front desk made the appointment for the same day, just 30 minutes wait. We then saw Doctor Bertemati, not only she spoke Spanish to my nephew and his mom but prescribed the correct medication for his eye drops. We went to Hawaii the next day and his eye got better each day. Thank you so much to this office for taking care of us in such short time and really making our vacation much better. ❤️","updateTime":"2026-01-23T17:53:52.421295Z"},{"reviewer":"alibiforu","starRating":"FIVE","comment":"Everyone here is so friendly and good at their job. From the front desk to the DR, I had an excellent experience.","updateTime":"2026-01-22T16:16:02.932205Z"},{"reviewer":"Joe Smith","starRating":"FIVE","updateTime":"2026-01-21T19:11:38.558420Z"},{"reviewer":"Christie Davis","starRating":"FIVE","comment":"Very nice person we worked with. She was great at helping my daughter pick out her glasses. Good experience with them.","updateTime":"2026-01-18T16:06:01.545745Z"},{"reviewer":"DIANE SMITH","starRating":"FIVE","updateTime":"2026-01-18T03:35:13.567259Z"}]