[{"reviewer":"Linda Fucci","starRating":"FIVE","comment":"Very experienced friendly and knowledgeable. Samantha Andaya went above and beyond with her help. Would use again","updateTime":"2025-12-04T23:46:47.157231Z"},{"reviewer":"Ray Anthony Willhite","starRating":"FIVE","comment":"At pearl vision the people there are really nice and courteous, the place is clean. If you need to have your eyes looked at pearl vision is the place to go good people and the Drs. Are fantastic","updateTime":"2025-12-04T17:32:58.087133Z"},{"reviewer":"Evelyn Mulvey","starRating":"FIVE","comment":"great people","updateTime":"2025-12-03T15:54:39.562610Z"},{"reviewer":"Angie Maganda","starRating":"FIVE","updateTime":"2025-12-03T00:52:20.246545Z"},{"reviewer":"Bre-Anna Jones","starRating":"FIVE","updateTime":"2025-12-02T05:57:49.292774Z"},{"reviewer":"Kathryn Espinoza","starRating":"FIVE","updateTime":"2025-12-01T09:06:50.533705Z"},{"reviewer":"Trena Thompson","starRating":"FIVE","updateTime":"2025-11-30T18:47:17.170671Z"},{"reviewer":"April Martin","starRating":"FOUR","comment":"Everyone was helpful, knowledgeable, and kind. The doctor was late.","updateTime":"2025-11-30T18:38:00.608665Z"},{"reviewer":"Venus Dean","starRating":"FIVE","updateTime":"2025-11-29T16:05:11.770885Z"},{"reviewer":"wykean johnson","starRating":"FIVE","updateTime":"2025-11-29T09:10:46.591932Z"},{"reviewer":"Wykean Johnson","starRating":"FIVE","updateTime":"2025-11-29T09:10:29.898632Z"},{"reviewer":"Marla Koot","starRating":"FIVE","updateTime":"2025-11-26T18:44:28.062450Z"},{"reviewer":"MARIA DEL CARMEN SOTO CASTRO","starRating":"FIVE","updateTime":"2025-11-26T16:11:12.227161Z"},{"reviewer":"Mike Cerria","starRating":"FOUR","updateTime":"2025-11-21T22:21:54.878758Z"},{"reviewer":"john o","starRating":"FIVE","comment":"Staff and Dr Mao provided excellent patient experience. Highly recommended for eye care.","updateTime":"2025-11-20T19:40:41.133672Z"},{"reviewer":"Joseph Comastro","starRating":"FIVE","comment":"The girl that helped me and the doctor were fantastic I will always come back 🙏❤️","updateTime":"2025-11-20T16:07:19.859646Z"},{"reviewer":"Alan Michel","starRating":"FIVE","comment":"Eye exam and prescription went smoothly without any problems. Highly recommended.","updateTime":"2025-11-19T22:38:50.374157Z"},{"reviewer":"Tina Lott","starRating":"FIVE","comment":"The staff was very helpful and professional.. I went in last week for my exam ..I found the pair of glasses that I loved.. My glasses were ready by Friday in the same week.\n#Rampart","updateTime":"2025-11-19T04:22:08.604506Z"},{"reviewer":"Ron Miguel","starRating":"FIVE","comment":"Sam is very knowledgeable, helpful, very nice so professional in dealing with customer. Basically people are warmth and friendly in this store. Good ambiance.","updateTime":"2025-11-19T02:14:46.158466Z"},{"reviewer":"Nicoleta Pop","starRating":"FIVE","updateTime":"2025-11-18T01:06:28.298319Z"},{"reviewer":"Alan Yuen","starRating":"FIVE","comment":"Great Staffs and smooth process!","updateTime":"2025-11-16T16:29:59.832590Z"},{"reviewer":"Darius Yerger","starRating":"FIVE","comment":"These people are amazing and the Optometrist is a very nice person very professional and efficient well paced service.","updateTime":"2025-11-16T07:24:16.413726Z"},{"reviewer":"Cynthia Lea","starRating":"FIVE","updateTime":"2025-11-14T22:06:20.832081Z"},{"reviewer":"Joan Dean","starRating":"FIVE","comment":"Top notch, very happy with them.","updateTime":"2025-11-14T00:52:47.345793Z"},{"reviewer":"Colleen Shull","starRating":"FIVE","comment":"Everyone was so friendly and professional. It seemed like they all loved being there and wasn't just a paycheck, they have fun but still do their job. I felt very at ease","updateTime":"2025-11-13T22:08:16.540922Z"},{"reviewer":"Patricia Condú Hernández","starRating":"FIVE","comment":"(Translated by Google) Excellent attention and service, THANK YOU!!!\n\n(Original)\nExcelente atención y servicio, GRACIAS !!!","updateTime":"2025-11-13T17:15:27.477700Z"},{"reviewer":"Joanne Azizi","starRating":"FOUR","comment":"The Office Personel were wonderful...as always, the Optometrist start my exam after trying to sale me additional services, such as conditioning my edges of my eye lids.","updateTime":"2025-11-13T16:36:36.508543Z"},{"reviewer":"troopie313","starRating":"FIVE","comment":"On time, thorough, quickly ordered new glasses.","updateTime":"2025-11-12T18:28:03.583491Z"},{"reviewer":"Ross Stern","starRating":"FIVE","comment":"What a great eye exam! The girl who helped prep me for the Doctor, Hannah was extremely nice and professional, explaining everything to me. Dr. Nguyen was great at examining my eyes. Would recommend this location","updateTime":"2025-11-11T18:24:16.167721Z"},{"reviewer":"Yanina La Tapatia","starRating":"FIVE","comment":"Friendly attentive great team!","updateTime":"2025-11-10T18:47:31.194687Z"},{"reviewer":"Matthew Montoya","starRating":"ONE","comment":"My glasses are OK, they did find I had macular degeneration, so they faxed my info to a specialist to see me, not only did that specialist not take my insurance, they didn't tell me until I arrived for the appt. that I had to wait 2 weeks for, AND, I came home early from vacation for-so, Pearle vision & New Eyes, thanks for wasting my time! Epic fail!","updateTime":"2025-11-08T23:27:13.453439Z"},{"reviewer":"Wendy","starRating":"FIVE","comment":"Amazing customer service. Everyone was so attentive and courteous with me during my visit.","updateTime":"2025-11-08T16:06:06.556168Z"},{"reviewer":"wayne jensen","starRating":"FIVE","updateTime":"2025-11-08T01:28:45.020499Z"},{"reviewer":"Liz Escobar","starRating":"TWO","comment":"Your Glasses Selection Is So Limited! On All The Stores. Is Horrible. Sometimes I want to Switch Providers For The Same Reason. Also Your Employers Alot Of Them Have Bad Attitudes! Please Train Have More Compassion And Empathy And Patience!","updateTime":"2025-11-07T14:32:29.448303Z"},{"reviewer":"Donna Marinch","starRating":"FIVE","updateTime":"2025-11-06T17:22:39.214845Z"},{"reviewer":"Barbara Sabo","starRating":"FIVE","comment":"I really like going to Pearle Vision Rampart. The staff is wonderful, Shirley always remembers me and is so very helpful.","updateTime":"2025-11-06T17:04:14.027923Z"},{"reviewer":"Miriam Gallegos","starRating":"FIVE","comment":"Nice establishment. Clean lobby, wait time was not horrible. Employees were sweet and kind. Restroom was clean. Offered a water bottle to each one us as we waited to get put in a room for my son's eye exam.","updateTime":"2025-11-01T08:03:42.272728Z"},{"reviewer":"Katybeth Eller","starRating":"FIVE","comment":"I went in to have new lenses placed in frames I already own. The staff made it easy and quick to do this.","updateTime":"2025-10-31T22:42:05.730593Z"},{"reviewer":"Lupe Garcia","starRating":"FIVE","updateTime":"2025-10-30T15:06:26.589950Z"},{"reviewer":"Jenny Knox","starRating":"FIVE","updateTime":"2025-10-29T23:49:11.732121Z"},{"reviewer":"Ghada Musallam","starRating":"FIVE","comment":"Friendly staff and the appointments are usually on time. My new glasses were ready in about a week which was much faster than anticipated. The ladies made it easy for me to select a frame. Thank you for a smooth appointment. I’ll certainly come back again next year!\n\nMy only feedback is the high frame prices. I can go to several other places and have more frame selection priced reasonably.","updateTime":"2025-10-29T23:27:48.151160Z"},{"reviewer":"Lori L","starRating":"FIVE","comment":"Well oiled machine with super friendly & helpful staff! Can’t wait to go back & pick up my new glasses!","updateTime":"2025-10-29T22:32:25.955499Z"},{"reviewer":"Fitnessdiva73","starRating":"ONE","comment":"This review is for Pearle Vision on North Rampart Blvd. I give Pearle Vision one star only due to how long it took me to get my glasses and how I was updated. I knew originally there was going to be a delay . But when my hubby got his glasses in the time frame I was told I would receive mine , that’s when I started to call. Each time I called I was given a day they would be ready . When that day arrived , given another day. By the third time , I asked for a manager, and was told there was no manager in the store. I asked for an assistant manager, was told there was not one in the store . I am a manager myself , I have never heard of an establishment that has no type of leadership in the building every day , but ok. On Monday the manager called me, apologized and told me that she ordered my lens overnight and they should be ready by noon/1:00 pm the next day. The next day comes , no call at one , at this point I am throughly disappointed and frustrated more than I can express without being disrespectful. My hubby knowing and seeing this called at 5:30( they close at 6:00) inquire bout my glasses, they put him on hold for 5 mins, they come back on the phone and say the techs just finished them. They did them there. My glasses had been sitting there the whole time . Each time I called and was given a promise date , they are just sitting there . . . For a month. . . My experience with Shirley was as amazing, she truly is a great asset to that location, but unfortunately the management lacks professionalism and honesty, and for that reason I wouldn’t recommend this location.\n\nI will add the manager said she upgraded my lens to a protective covering for my inconvenience. Although a nice gesture, that doesn’t make it “ better” . Offer/give something that I would want/like. I never get that option, cause I don’t want/need that option. Again the thought was nice, but I think in the future they should consider the customer personally when trying to better a bad situation.","updateTime":"2025-10-29T19:07:58.065597Z"},{"reviewer":"Raul Mesa","starRating":"FIVE","updateTime":"2025-10-29T15:33:09.372057Z"},{"reviewer":"Mary Mock","starRating":"FIVE","comment":"Always get good care at Pearlevision. Good selection of frames.","updateTime":"2025-10-24T15:52:46.104664Z"},{"reviewer":"Pam Elbe","starRating":"FIVE","comment":"They were very busy, but work fast and efficient. Everyone was very polite and professional.","updateTime":"2025-10-23T18:09:10.929518Z"},{"reviewer":"yna roque","starRating":"FIVE","comment":"Very professional staff from front to back specially Dr. Mao very positive experienced","updateTime":"2025-10-23T16:23:52.462946Z"},{"reviewer":"Jocelyn Cola","starRating":"FIVE","updateTime":"2025-10-23T01:43:10.441149Z"},{"reviewer":"Katleejim Kathi.schneider","starRating":"FIVE","comment":"My father bought a pair of glasses but due to his age they didn't help his vision. He returned the glasses and received a full refund. He was very pleased with that outcome.","updateTime":"2025-10-22T16:04:05.322352Z"},{"reviewer":"Marian Allen","starRating":"FIVE","updateTime":"2025-10-22T12:50:05.161914Z"}]