[{"reviewer":"Thomas","starRating":"FIVE","comment":"Great people","updateTime":"2025-10-26T05:55:10.845260Z"},{"reviewer":"MaryAnn Tweedy","starRating":"FIVE","comment":"Nadira is wonderful......I highly recommend Pearle Vision. Nadira is the best!!!","updateTime":"2025-10-05T13:46:53.189320Z"},{"reviewer":"Glam","starRating":"FIVE","comment":"Outstanding Care from Nadira – Truly the Best!\n\nI’ve been coming to this eye store for years, and Nadira is the reason I keep coming back. She consistently goes above and beyond not just doing her job, but truly caring about her patients. She personally helped me navigate my insurance, making sure I didn’t overpay a single dollar. On top of that, she gave me free trial boxes of colored contacts so I could find the perfect fit and look.\n\nNadira is knowledgeable, kind, and completely dedicated to giving you the best possible care. I trust her fully and wouldn’t go anywhere else for my eye care. If you want someone who treats you like more than just a customer, Nadira is the one to see.\n\nHighly, highly recommended Nadira, doctors and the whole team!\n\nRita from Westbury, NY","updateTime":"2025-09-16T19:28:05.129071Z"},{"reviewer":"Sylvia Hobbs","starRating":"FIVE","comment":"I was welcomed upon entering Pearl Vision by an associate named Nadira, who was extremely helpful, knowledgeable and professional. She helped me pick out some cute frames that fit my face and the prescription lenses were sent out and returned quickly. I found my new go to place. Excellent service.","updateTime":"2025-09-10T22:14:13.503141Z"},{"reviewer":"Yvette Quintana","starRating":"FIVE","comment":"Nadira is wonderful and super helpful! Highly recommend this location!","updateTime":"2025-08-30T00:04:51.536663Z"},{"reviewer":"Lance Coburn","starRating":"FIVE","updateTime":"2025-08-29T21:56:11.942353Z"},{"reviewer":"Dawn Artwell","starRating":"FIVE","updateTime":"2025-08-25T20:33:30.055263Z"},{"reviewer":"Candice J","starRating":"FIVE","comment":"I have been going here for years. And I am always treated in the friendly professional manner. I was helped on July 15th around 11:30 a.m. by Nadira. I had the chance to look and take my time find the glasses that would fit me. And I got an awesome deal.\n\nAdditionally Dr Zachariah who saw me he's very professional and patient. The lab technician who worked on my lenses and glasses is awesome. This has been a staple in the community for a long time and I'm grateful that it's conveniently close.","updateTime":"2025-07-20T15:26:35.591332Z"},{"reviewer":"Azeem Rehman","starRating":"TWO","comment":"I had a mixed experience at this location. The ophthalmologist was professional and thorough, I have no complaints about the actual eye exam. However, the staff's business practices raise serious concerns.\n\nDespite my prescription not changing and my existing glasses being in perfect condition, I was pressured to purchase new frames. I declined, yet was still charged $79 for the exam, even though my insurance clearly provided a voucher for a free eye exam and glasses.\n\nThe staff told me the $79 would be refunded if I bought new frames, and if I didn’t, I’d be responsible for the fee. This conditional refund was never disclosed upfront, and goes against what my insurance provider confirmed: the exam should have been covered.\n\nTo make matters worse, when I followed up, the manager, who identified as Bo—refused the refund, claiming he had “cancelled” the voucher after receiving it, so I was now liable. This cancellation wasn’t authorized by me or my insurer, and was never communicated transparently.\n\nIn short: excellent eye care from the doctor, but I cannot trust the billing and sales practices here. Patients deserve honesty, not games with insurance benefits.","updateTime":"2025-07-18T15:40:32.828620Z"},{"reviewer":"Dani Christine","starRating":"FIVE","comment":"Nadira has been so helpful to me over the years and is always a pleasure. I’ve been asked why I don’t just order my contacts online which would be more convenient to do, but I enjoy coming to the location in person to be assisted by Nadira because she makes the process so simple and easy!","updateTime":"2025-07-09T19:02:53.669857Z"},{"reviewer":"Sandra Holmes","starRating":"FIVE","comment":"The service was awesome. No waiting. The doctor was caring and Bo was professional and personable.","updateTime":"2025-06-27T19:41:05.722901Z"},{"reviewer":"Paola Ramirez","starRating":"FIVE","comment":"Going to Pearle Vison was a wonderful experience. Nadira the manager personally helped my mom and l. The optometrist was also kind and professional. They both showed their expertise and have great customer service.","updateTime":"2025-06-19T14:37:23.298285Z"},{"reviewer":"Sanovia Deveaux","starRating":"FIVE","comment":"Literally the only reason I came back to this location is because of nadina. She handled me with such care when I was just window shopping I came back and brought the glasses and contacts","updateTime":"2025-06-17T17:45:08.223743Z"},{"reviewer":"Shauny Amanda","starRating":"FIVE","updateTime":"2025-05-27T22:25:46.764312Z"},{"reviewer":"Maryann Moucatel","starRating":"FIVE","comment":"This is the place to go for your eye exam. Dr. Stacel is the best, she gave me a very thorough eye exam, she's very kind, knowledgeable and compassionate. Bo is Awesome he helped me with picking out my frames very friendly, thank you so much!!!","updateTime":"2025-05-17T18:44:37.474213Z"},{"reviewer":"Nora Ordoñez","starRating":"FIVE","comment":"(Translated by Google) Excellent clinic\n\n(Original)\nExcellent clinica","updateTime":"2025-04-05T13:01:58.083323Z"},{"reviewer":"David Crane","starRating":"FIVE","comment":"Nadira was amazing. She gave me, my wife and daughter a same day appointment. She was very helpful and patient helping us with our insurance and getting all the answers for us. Very clean place and the Doctor was great. Highly recommend","updateTime":"2025-03-15T18:59:00.275178Z"},{"reviewer":"Marie Crane","starRating":"FIVE","comment":"Nadira and Dr Thomas were both very pleasant. Nadira helped with my insurance and explained all benefits. I called for 3 appointments and got the same day appointments.","updateTime":"2025-03-15T18:50:31.593241Z"},{"reviewer":"Alyssa Crane","starRating":"FIVE","comment":"Nadira was amazing, very helpful, and very patient. Very clean office and amazing staff.","updateTime":"2025-03-15T18:47:11.586865Z"},{"reviewer":"Kia M Smith-Cummings","starRating":"FIVE","comment":"Nadira was such a delight, very helpful and knowledgeable. Everyone in the store was pleasant.","updateTime":"2025-03-07T22:49:58.168248Z"},{"reviewer":"Maurice Harrison","starRating":"FIVE","updateTime":"2025-02-19T18:39:39.683432Z"},{"reviewer":"Rob Schaltenbrand","starRating":"FIVE","comment":"Had a great experience at Pearle Vision! Went in for my annual eye exam and picked out a new pair of frames with prescription lenses. Nadira was awesome—she made sure I got the most out of my insurance benefits and really took care of everything. Best part? They got my lenses in while I waited! Super smooth process from start to finish. Highly recommend Nadira and the team at Pearle Vision!","updateTime":"2025-02-18T18:42:26.009041Z"},{"reviewer":"tameca Kirby","starRating":"FIVE","updateTime":"2025-02-15T23:17:04.888353Z"},{"reviewer":"JASON DASRATH","starRating":"FIVE","comment":"Wide variety of frames to choose from, the staff is very friendly and knowledgeable. The Doctor is very friendly and takes her time with each patient. My 16 year old was very pleased with her glasses!","updateTime":"2025-01-30T19:27:45.701040Z"},{"reviewer":"Renee Moses","starRating":"FIVE","comment":"Bo was very informative, and friendly. Great customer service 👏.","updateTime":"2024-12-30T21:15:31.594649Z"},{"reviewer":"Christine Ryan","starRating":"FIVE","comment":"My glasses broke those morning. I went into Pearle and Bo helped me pick out new frames and had my order ready in an hour","updateTime":"2024-11-15T22:09:29.583006Z"},{"reviewer":"Margerite Farquharson","starRating":"FIVE","comment":"I had a received service working with Bo. I was very happy with his assistance.","updateTime":"2024-10-31T19:24:25.655303Z"},{"reviewer":"Evelyn DeJesus","starRating":"FIVE","comment":"Dr. Sayuri Zachariah was absolutely excellent. Very thorough and explained all options very carefully and with great detail. Very great bedside manner. Was able to make an informed decision.\n\nI will recommend the community to go to him.","updateTime":"2024-09-10T22:12:24.425477Z"},{"reviewer":"Angie D","starRating":"ONE","comment":"I read many wonderful reviews and was hopeful that I might have a good experience at this pearle vision location. Unfortunately, not the case. I was contacted on the day of my appointment for confirmation/reminder which I thought was nice.\n\nThe nice woman on the phone asked if I could come in for my 530pm appointment earlier. I said I would TRY my very best to get there 15 minutes before my appointment. I wasn't able to make it any earlier and I walked into the door at 529pm. The optometrist had an \"emergency\" and had to leave 5 minutes before I arrived. How coincidental!\n\nI wasted my time driving across town, my money spent on a babysitter for my appointment, and the only time I have for the next month to go to the eye doctor. Thank you Pearle Vision! I will not be returning to this location. Don't waste your time here!","updateTime":"2024-01-16T03:24:40.361449Z"},{"reviewer":"Valerie Drebsky","starRating":"FIVE","comment":"Such incredible service! Great communication and follow up helping me find the perfect pair of glasses! I have never felt so confident!!!","updateTime":"2024-01-05T22:43:17.891655Z"},{"reviewer":"Kevin Carrillo","starRating":"FIVE","comment":"It was a great experience! The establishment is very clean and professional. Doctor Abraham took very good care of me and I received great customer service from Bo. Not to mention it only took 30 minutes to receive my new glasses you can’t beat that!","updateTime":"2023-11-01T21:16:15.260921Z"},{"reviewer":"Suzanne Nangle","starRating":"FIVE","comment":"Dr. Was very patient and attentive to exam, explained steps during exams . Bo was also patient and understood my needs to stay within budget of purchasing my glasses. Service was great!!","updateTime":"2023-10-20T10:34:03.560976Z"},{"reviewer":"MrMario C","starRating":"FIVE","comment":"Friendly staff and cool selection of frames","updateTime":"2023-10-13T00:04:09.612812Z"},{"reviewer":"David Cardoso","starRating":"FIVE","comment":"Very nice and helpful","updateTime":"2023-09-09T18:27:32.618612Z"},{"reviewer":"V","starRating":"FIVE","updateTime":"2023-09-09T18:22:07.487483Z"},{"reviewer":"Staci Harris","starRating":"FIVE","comment":"Nadira the eye care Attendant was very professional, courteous and kind.\nThe eye Dr was very professional, courteous and thorough.","updateTime":"2023-08-04T14:12:58.796640Z"},{"reviewer":"William Lim","starRating":"FIVE","comment":"Nadira Her Service was outstanding. I would recommend her to anyone.","updateTime":"2023-08-03T22:02:17.970902Z"},{"reviewer":"James Williams","starRating":"FIVE","comment":"Nadira and Dr. Kim were very professional and courteous during my visit. They were also very helpful with picking out my frames. I’m grateful to extend my appreciation for the overall service.","updateTime":"2023-08-03T00:30:05.191461Z"},{"reviewer":"Janel Stevenson","starRating":"FIVE","comment":"Nadira was amazing. She was able to explain to me my prescription and helped me pick out a new pair of glasses. Whenever I come here, she is kind and so helpful! Stop by when you get a chance!","updateTime":"2023-08-01T19:55:22.902354Z"},{"reviewer":"t Chouloute","starRating":"FIVE","comment":"when you walk into an establishment and your greeted with an amazing spirit with Amazing customer service it leaves a long lasting impression and that’s exactly what just happened I needed a pair of contacts so I randomly just walked in and was greeted by Nadira she was amazingly sweet and kind and answered all questions I had in regards to the process she completely went above and beyond in making sure to contact me once I left to ensure that she placed my order so they will arrive before my trip that made my day. after the contact fitting we talked usually you feel rushed in places of business but not with her she actually listened she reminded me of my mother who passed away and it was a very welcoming experience. Thank you again the doctor who gave the exam was a doll as well she answered all questions asked we laughed and joked and she made sure I was well fitted for the contacts I wanted she took her time in explaining the different pairs they offer and i really appreciated that","updateTime":"2023-07-31T21:55:52.432024Z"},{"reviewer":"Jimmy Posada","starRating":"FIVE","comment":"My go-to-place for contact lenses at great prices. Always like the environment and how quick I can get in and out. Service is on point. Shout out to Nadila for helping me for the past couple of years!","updateTime":"2023-07-31T19:40:10.999348Z"},{"reviewer":"Dinael Antwan","starRating":"FIVE","comment":"(Translated by Google) N’adora was exceptional\n\n(Original)\nN’adora was exceptionnel","updateTime":"2023-07-31T19:09:36.600149Z"},{"reviewer":"Mickallia","starRating":"FIVE","comment":"Nadira was very helpful and kind. She made the whole process easy and enjoyable.","updateTime":"2023-07-31T16:27:33.044136Z"},{"reviewer":"Asia Rose","starRating":"ONE","comment":"Most horrible customer service I’ve ever experienced don’t waste your time or money here.","updateTime":"2023-07-29T15:14:59.016324Z"},{"reviewer":"Liz Pino","starRating":"FIVE","comment":"I have been a customer of Pearl Vision for a long time, got glasses for both my children there and I don’t mind paying a little bit more for good and fast customer service.\nNadira offers excellent customer service, is very patient and makes you feel at home. My glasses were ready in less than 30 minutes! So far, I have no complaints about Pearl Vision in Elmont. Thank you!","updateTime":"2023-07-27T21:35:28.215961Z"},{"reviewer":"Guerline Benjamin","starRating":"FIVE","updateTime":"2023-03-11T23:57:39.524100Z"},{"reviewer":"C C","starRating":"TWO","comment":"Firstly, they pull all kinds of tricks with charges even when you show the proper insurance. Found out their doctors are apparently all out-of-network for eye exams....but they don't tell you that upfront.\n\nEye doctor Thomas (short haircut) definitely is way more friendly with customers of her own color persuasion (cauc...).\n\nThere are way too many options out here to endure racial discrimination by an eye doctor.","updateTime":"2023-02-10T18:31:39.093408Z"},{"reviewer":"M3 REALM","starRating":"ONE","comment":"Went here in 2020 to get glasses everything was good sounded good how i was going to get a rebate and so on…its now 2023 i cant tell you how much time i called about this rebate how many times i went there and complained but hey they got the money from me they so called sent the rebate forms they dint even say let me give him a free pair of glasses for the headache and lies we told him worst place to buy glasses NEVER EVER GO HERE","updateTime":"2023-01-07T16:07:34.454350Z"},{"reviewer":"I’m Legend","starRating":"FIVE","comment":"Kindness and hospitality is my definition of my experience in this place.... Thank you!","updateTime":"2022-12-13T17:31:24.684568Z"},{"reviewer":"Ruth Blanc","starRating":"FIVE","updateTime":"2022-11-05T04:17:25.280690Z"}]