[{"reviewer":"Juan Gonzalez","starRating":"FIVE","comment":"A screw came off the frame of my eyeglasses and I took them in where I was greeted warmly as usual and the optician promptly replaced the screw at no charge. As always, great kindness and service by the entire staff.","updateTime":"2026-03-18T16:49:56.017906Z"},{"reviewer":"Andrea Morel","starRating":"FIVE","comment":"I had a great experience getting my glasses and contacts. Jessica was incredibly kind and patient throughout the entire process. I was very indecisive while trying on different frames, but she never made me feel rushed and took the time to help me find the pair I was truly happy with. She was attentive, helpful, and made the whole experience really comfortable. Overall, it was a great visit and I really appreciated her excellent customer service.","updateTime":"2026-03-14T17:32:33.381138Z"},{"reviewer":"D R","starRating":"FIVE","comment":"Great service. Great care. Everyone is helpful courteous and professional . I’m happy with the service I get every time I city.","updateTime":"2026-03-14T15:02:17.894549Z"},{"reviewer":"Kimberly Nanta","starRating":"FIVE","comment":"Olga, Jessica, and Dr. Scherz were nothing short of professional, kind, and very knowledgeable. Highly recommend this location!","updateTime":"2026-03-11T18:12:18.828054Z"},{"reviewer":"Nicole Schwartz","starRating":"FIVE","updateTime":"2026-03-09T17:28:07.984716Z"},{"reviewer":"Henry P","starRating":"FIVE","comment":"We visited this store several weeks ago to check them out after having had extremely poor service at our previous vender we had for years. Our experience with this store has been awesome. The entire staff is very friendly, helpful and engaging! In fact we were back again today for our 3rd visit for a second pair of glasses we ordered because of how great our experience has been! We highly recommend this location if you want to be treated as a valued customer!","updateTime":"2026-03-07T15:28:53.547062Z"},{"reviewer":"Yale Zhang","starRating":"FIVE","comment":"The team at Pearl Vision who helped my daughter, Dr. Scherz, Olga, and Jessica, were absolutely outstanding. Friendly, professional, and incredibly knowledgeable, they made her first experience with contact lenses feel easy, reassuring, and completely stress-free.","updateTime":"2026-03-03T15:20:08.460178Z"},{"reviewer":"Cynthia Schmits","starRating":"FIVE","comment":"Diane is so awesome! She is a delight to see and talk with. She makes my shopping experience a \"walk in the park\". Also, love talking food with her.","updateTime":"2026-03-02T20:30:26.148269Z"},{"reviewer":"Susan","starRating":"FIVE","comment":"This is my second visit at this office and love that this location is opened on Saturday’s. Dr. Scherz and her staff are amazing. I felt genuine care here and everyone is very kind and patient. Dr. Scherz gave me a thorough exam and had recommended better contacts and prescription for me to use. Shoutout to the amazing staff, Olga, Shajuana, and Jessica for treating me very well.","updateTime":"2026-02-28T16:06:45.989937Z"},{"reviewer":"Lipsa Panda","starRating":"ONE","comment":"I had a very frustrating experience with this office during what should have been a routine contact lens renewal.\n\nMy original appointment was cancelled and rescheduled a full month later, which was inconvenient but manageable. At the rescheduled visit, I clearly stated that I wanted to continue with the same contact lens brand I’ve successfully worn for the past five years. Despite that, the doctor prescribed a different brand without explanation, apparently because the office does not carry my current lenses.\n\nWhat was particularly concerning was that the doctor was unfamiliar with Warby Parker, which is a well-known eyewear provider. That lack of awareness did not inspire confidence.\n\nWhen I requested an updated prescription for the brand I’ve consistently used, the office refused to provide it. Instead of addressing my questions directly over email, they took two weeks to follow up by phone, and then suggested I schedule a second appointment — which would have required another copay — just to resolve an issue that should have been handled during the original visit.\n\nOverall, the experience felt dismissive, poorly communicated, and unnecessarily complicated. I would not recommend this practice if you value transparency and patient-centered care.","updateTime":"2026-02-21T17:37:32.524746Z"},{"reviewer":"Vincent C.","starRating":"FIVE","comment":"I always have a decent experience when visiting pearl vision in Yonkers. All employees are polite and helpful. The two employees that I usually deal with are, Jessica and Diane. Both are extremely helpful and show true caring and commitment to the customers. Thank you. Vincent C.","updateTime":"2026-02-21T00:05:50.570671Z"},{"reviewer":"Sten Mee","starRating":"FIVE","comment":"Great location. Wonderful, friendly and professional.","updateTime":"2026-02-18T15:59:12.279209Z"},{"reviewer":"Jess G","starRating":"FIVE","updateTime":"2026-02-11T18:40:44.316425Z"},{"reviewer":"Rosanna Menache","starRating":"FIVE","comment":"Great service and with a smile!","updateTime":"2026-02-04T15:11:24.260387Z"},{"reviewer":"Stephanie Lubicz","starRating":"FIVE","comment":"Shajuana was BEYONDD AMAZING! Best customer service, kind, generous with time and solved a years long glasses mystery for me! Will only see her moving forward!","updateTime":"2026-01-24T19:56:00.668693Z"},{"reviewer":"Jodi Nappi","starRating":"FIVE","comment":"The staff at Pearle Vision in Scarsdale is very helpful. They take the time to explain everything. I highly recommend them","updateTime":"2026-01-24T16:23:28.470361Z"},{"reviewer":"Anito","starRating":"FIVE","comment":"Exceptional service by Olga, Jessica, Shajuana, Dr. Scherz and the full team","updateTime":"2026-01-22T19:45:55.256924Z"},{"reviewer":"THERESA CRISCIONE","starRating":"FIVE","comment":"Shajuana was very helpful with getting my frames fixed. It was quick and easy. The service is friendly and professional. Thanks for the help.","updateTime":"2026-01-20T19:34:04.495859Z"},{"reviewer":"Dream","starRating":"FIVE","comment":"Super quick and enjoyable experience overall. Excellent customer service from Jessica and her optician. I previously had a horrible experience at another Pearle Vision, but Jessica and her team truly lived up to the brand’s standard and resolved my issues quickly. Thank you!","updateTime":"2026-01-16T01:47:50.775078Z"},{"reviewer":"Closet Creations Inc.","starRating":"FIVE","comment":"Very professional and courteous staff. I continue to use their services after I’ve moved from the area. Shawanna (optician) is always pleasant and knows her craft very well. I would recommend this business.\nCT","updateTime":"2026-01-14T16:50:03.205182Z"},{"reviewer":"Chelsea Pinto","starRating":"FIVE","comment":"I was a bit nervous switching to a new optometrist after seeing the same one for my entire life, but the team at this Pearle Vision truly made me feel so welcomed. They took their time caring for my needs and assisted me with picking out a new pair of glasses too! Dr. Scherz is extremely knowledgable and happily answered my multitude of questions. If you're looking for a team that truly care about you and your wellbeing, then this is the place to go!","updateTime":"2026-01-11T22:20:07.665886Z"},{"reviewer":"Juliana Ferrara","starRating":"FIVE","comment":"This place was amazing, i got an eye test & new glasses. Jessica was extremely helpful in aiding in my choosing of new glasses. She was so patient and really wanted me to get a pair that i loved and made me feel the best.","updateTime":"2026-01-10T18:59:18.984944Z"},{"reviewer":"Jeanne Cho","starRating":"FIVE","comment":"Everyone here was so pleasant and professional, even though they were extremely busy. Jessica in particular was super helpful! I highly recommend.","updateTime":"2025-12-31T21:17:21.626571Z"},{"reviewer":"Erion Sulaj","starRating":"FIVE","comment":"Very helpful with fixing my glasses","updateTime":"2025-12-30T16:48:18.433438Z"},{"reviewer":"Tish Pabellon","starRating":"FIVE","comment":"The staff and Dr Michele Scherz are amazing! Jessica was super helpful guiding me through selecting frames and working with my insurance. Highly recommend!","updateTime":"2025-12-23T17:17:41.890076Z"},{"reviewer":"mira hole","starRating":"FIVE","updateTime":"2025-12-22T19:41:56.260254Z"},{"reviewer":"Molliny Viriri Vibes","starRating":"FIVE","comment":"Dr Scherz, Olga and Dianne were amazing. I absolutely loved my visit. I will recommend and come again.. The stuff is very professional, helpful and exceptional. This was by far the best eye visit ever for me. Molliny","updateTime":"2025-12-18T22:24:01.119049Z"},{"reviewer":"kim kay","starRating":"FIVE","comment":"Everyone was so helpful and nice, quick hardly any wait time for my exam. Clean office with beautiful selection of frames.","updateTime":"2025-12-13T19:47:14.004041Z"},{"reviewer":"Rose","starRating":"FIVE","comment":"Best customer service, everyone was friendly and helpful. Shajuana was fantastic! We’ll definitely be sending all of our friends here!","updateTime":"2025-12-13T16:41:09.380420Z"},{"reviewer":"Amanda Almonte","starRating":"FIVE","comment":"The staff were incredibly friendly and helpful. The doctor was great and I definitely recommend to come here for your vision needs.","updateTime":"2025-12-13T15:33:01.300233Z"},{"reviewer":"Kieron Pisano","starRating":"FIVE","comment":"Shajuana the optician was super helpful and very efficient. I’d highly recommend her services!","updateTime":"2025-12-10T23:05:51.647853Z"},{"reviewer":"Leah Marshall","starRating":"FIVE","comment":"Very friendly and helpful staff, Olga was so great!!","updateTime":"2025-12-10T19:24:46.388360Z"},{"reviewer":"Rosanna Lopergolo","starRating":"FIVE","comment":"The women at the Pearle Vision in Scarsdale are kind, caring and patient. They address any issue with calmness and a bright smile! They are quick to provide clarity for any issues and are efficient and safe with their exams !","updateTime":"2025-12-10T18:19:49.997786Z"},{"reviewer":"David Torres","starRating":"FIVE","comment":"Great customer service. Excellent doctor, very informative and very honest. Thanks for all your help!","updateTime":"2025-12-09T00:06:30.768246Z"},{"reviewer":"Kwamie Thomas","starRating":"FIVE","comment":"I recently visited Pearle Vision for an eye exam, and the experience was excellent from start to finish. Doctor Scherz was thorough, knowledgeable, and took the time to explain everything clearly. The staff were friendly, professional, and very helpful throughout the entire visit. I truly felt well taken care of. Highly recommend Pearle Vision for anyone needing quality eye care!","updateTime":"2025-12-08T23:51:33.960351Z"},{"reviewer":"Brittany Smith","starRating":"FIVE","comment":"I walked in needing my glasses fixed and Shajuana helped me right away. She was incredibly kind and welcoming. When I asked if I owed anything, she told me all she wanted was a smile. Her customer service was truly amazing. I really appreciate how quick and friendly she was and I highly recommend this place because of her.","updateTime":"2025-12-02T20:29:15.072493Z"},{"reviewer":"Erik Morales","starRating":"FIVE","comment":"I have been coming here since 2021. The optometrists who work here are very nice and knowledgeable. They have moved locations and the staff here are still wonderful! Jessica helped me find a frame that fits my face and it’s loved by my friends and family 😊","updateTime":"2025-12-01T20:19:18.293600Z"},{"reviewer":"Jessica Vaccaro","starRating":"FIVE","comment":"Jessica was very patient and took her time to help me find the perfect pair of glasses.","updateTime":"2025-11-29T17:27:23.188067Z"},{"reviewer":"Zachary Caplan","starRating":"FIVE","comment":"Great appointment. Friendly staff. Everything explained in detail. Thorough and efficient exam.","updateTime":"2025-11-26T17:49:28.936136Z"},{"reviewer":"Christine Ehly","starRating":"FIVE","comment":"Jessica and Olga are so personable and made me feel comfortable. Dr. Scherz is a great doctor and has a good bedside manner.","updateTime":"2025-11-24T23:09:36.872663Z"},{"reviewer":"Veronica","starRating":"FIVE","comment":"Personable and friendly staff! Shajuana is an excellent optician. She was attentive to my concerns. She was able to refit my frames with no problem.","updateTime":"2025-11-22T16:36:58.003354Z"},{"reviewer":"Michael Schechter","starRating":"FIVE","comment":"The ladies were wonderful and so helpful. Made my day!","updateTime":"2025-11-15T16:50:11.730066Z"},{"reviewer":"Emily Vuocolo","starRating":"FIVE","comment":"Best staff ever!!! Great selection of glasses. Dr Michele is very thorough","updateTime":"2025-11-13T17:57:46.865038Z"},{"reviewer":"John Bertolozzi","starRating":"FIVE","updateTime":"2025-11-11T16:44:55.879907Z"},{"reviewer":"Christopher Alba","starRating":"FIVE","comment":"Staff is super friendly and Dr. Scherz is awesome! Visit was quick and efficient","updateTime":"2025-11-06T15:42:53.408569Z"},{"reviewer":"Sara Zadrima","starRating":"FIVE","comment":"The staff is so welcoming and efficient here. Dr. Scherz was very thorough and answered all my questions. We got our exams quickly, and Jessica was very helpful in picking out my glasses frames.","updateTime":"2025-11-05T17:07:50.817492Z"},{"reviewer":"Stephanie A","starRating":"FIVE","comment":"All staff members are so nice and do not upsell you for what you need","updateTime":"2025-11-01T18:36:08.073984Z"},{"reviewer":"Thomas Ryan","starRating":"FIVE","comment":"Swift and easy","updateTime":"2025-10-29T17:50:48.713278Z"},{"reviewer":"P T","starRating":"FIVE","updateTime":"2025-10-28T21:38:35.436039Z"},{"reviewer":"Regina Altaras","starRating":"FIVE","comment":"Amazing service, friendly staff","updateTime":"2025-10-28T15:37:52.878231Z"}]