Pearle Vision Stony Brook

I have been going here for 15+ years. I finally had one less than stellar experience, but everyone at the store was incredibly helpful in correcting the issue and accepted feedback through their customer service. They made the correction as painless as possible and free of charge. I see no reason not to continue after this experience. They have always been good and knowing they back it up with great customer service if anything does go wrong is fantastic.

I would like to give a heartfelt thank you to the staff at Pearle vision in Stony Brook in particular Anthony. My husband had a medical emergency while having his eye exam thanks the knowledge that Anthony had with CPR. He basically saved his life. I am Eternally grateful to Anthony and the staff. Their care and concern will always be appreciated and remembered.

I had an absolutely outstanding experience at Pearle Vision in Stony Brook. From the moment I walked in, the entire team was welcoming, professional, and genuinely focused on helping me. You can immediately tell when a place truly cares about their customers, and this location absolutely does. I have to give special recognition to Carol. She was simply exceptional. Her knowledge, patience, and kindness were on another level. She took the time to explain everything clearly, answered all my questions, and made sure I felt completely comfortable with every decision. You rarely come across someone who is this professional, this knowledgeable, and this genuinely caring all at the same time. To be honest, I could go on and on about how great she was. Carol is the kind of person every business hopes to have on their team. If more people in customer service were like her, the world would be a much better place. If you’re looking for great service and a team that truly cares, this Pearle Vision location is the place to go

Went there to have my glasses fixed .Anthony and Angela were both great . Friendly and helpful. Robert Olssen

I go here for all of my eye exams and for my glasses. I’m always well taken care of and treated with kindness. Their staff is what keeps me coming back. Always courteous, friendly and extremely helpful. They also have a great selection of frames.

Did not expect to have a fun time during an eye exam but I absolutely did! The manager was (so sorry I didn’t get his name) welcoming, and, when I asked if he could tighten frames on two pair of glassed not purchased there, no problem! Done in less than five minutes. My entire visit, with exam and follow up, completed within 20 minutes. No wait, with appointment, to see the doctor. Dr. Kirshen answered my many questions patiently and thoroughly. And the staff, Peggy, Carol, Sophia, and Rosa, were delightful. Professional and emphatic staff. All focused on their customers. Clean and well maintained facilities.

Very professional and thorough exam. Friendly and professional drs. Easy to get an appt that works in my busy schedule. Great selection of glasses and contacts. I've been bringing my kids here for years... we will keep coming back!

Great Experience @ this time of the year!! Don't wait until the last minute at the end of your medical flex spending year to buy your glasses when salespeople are completely stressed out... I received excellent assistance from 3 different people and one was nicer than the next. They were thoughtful and accommodating. I WILL be heading back there next summer for my annual set of glasses. Special thank you to Peggy & Jon!

This is my second time at Pearle Vision after having moved to the Three Village area, Angela gives excellent customer service, she explains your plan carefully and helps you pick out frames. The doctor was very nice and patient as well. My son’s glasses had broken and they made new ones for him on the spot, they only had premium anti glare but charged me for standard. These are people that actually care.

The staff at Pearl Vision in Stony Brook are beyond excellent. They are friendly, patient and kind. I never felt rushed, they answered any questions I had and were very knowledgeable in regards to my insurance too. I highly recommend Pearl Vision of Stony Brook.