[{"reviewer":"cynthia rohnke","starRating":"FIVE","comment":"I needed new glasses after having some eye surgery and had a few questions. James Michaels - who I believe is the Manager - was very helpful, friendly and professional. I highly recommend.","updateTime":"2025-12-03T20:21:37.233019Z"},{"reviewer":"Jennifer Elias","starRating":"FIVE","comment":"Staff are absolutely wonderful! Love my new glasses.","updateTime":"2025-11-06T00:09:43.150966Z"},{"reviewer":"Patty Nortz","starRating":"FIVE","comment":"I had a great experience at Pearle Vision. From the minute I walked in the door everyone was friendly and helpful. When I asked what my insurance covered, they provided me with a thorough breakdown for the frames and lense options I chose. I have never received this before. I appreciate the attention to detail I received.","updateTime":"2025-11-01T23:46:19.312799Z"},{"reviewer":"Frank Adams","starRating":"FIVE","updateTime":"2025-10-25T18:06:51.047335Z"},{"reviewer":"Bryan Mangano","starRating":"FIVE","comment":"Wonderful experience. Professional people, great products. No hesitation will come back again.I’m","updateTime":"2025-09-19T20:15:07.517576Z"},{"reviewer":"Norm Kraft","starRating":"FIVE","comment":"Dr. Van Cura is very thorough and clearly explains my vision issues.\nThe staff are very friendly and helpful in selecting my new frames.\nWide selection of frames. A good experience.","updateTime":"2025-07-22T20:18:11.405831Z"},{"reviewer":"Nettie Schiano","starRating":"FIVE","updateTime":"2025-07-10T22:10:03.346994Z"},{"reviewer":"Robine jayne","starRating":"FIVE","comment":"Love the staff at Pearl vision- they are amazing. Been a patient for years.\nThey work together as a team to make sure all the customers are taken care of.","updateTime":"2025-07-09T19:10:08.224726Z"},{"reviewer":"Dean Kindig","starRating":"FIVE","comment":"This was perhaps the friendliest store that I have visited in three years.","updateTime":"2025-06-30T15:56:06.117469Z"},{"reviewer":"Richard Collins","starRating":"FIVE","comment":"The exam was thorough, the staff was friendly, and they helped me find frames that actually fit my face. I felt well taken care of from start to finish—highly recommend if you’re due for an eye check or need new glasses","updateTime":"2025-06-18T11:46:06.200666Z"},{"reviewer":"Melissa Pennica","starRating":"FIVE","comment":"Love the atmosphere here, it's family owned and the service is great 👍 Will come back!","updateTime":"2025-05-29T15:31:25.214062Z"},{"reviewer":"Ethan Burwell","starRating":"FIVE","comment":"My wife and I had separate appointments here a couple weeks ago and the customer service was fantastic. I don’t remember everyone’s names but Savannah(?) and the rest of the team were awesome. I really appreciated how welcoming and kind everyone was - they also did an exceptional job of explaining things to me as both a customer purchasing and a patient being evaluated. One of the best customer service experiences I can remember at any company.","updateTime":"2025-05-02T16:27:46.843335Z"},{"reviewer":"Jflags5","starRating":"FIVE","comment":"Staff was friendly and helpful in selecting my new frames and contacts! They have a huge selection and work with you for what you’re looking to spend.","updateTime":"2025-04-15T14:20:34.616736Z"},{"reviewer":"Chad Monheim","starRating":"FIVE","comment":"Dr. Van Cura and the whole staff is fantastic. They have been great for both myself and my kids. Highly recommended!!!","updateTime":"2025-04-05T19:47:01.210654Z"},{"reviewer":"Colleen DiMartino","starRating":"FIVE","comment":"My daughter lost her contact and was very upset since she had a play performance today. I called Pearle in Webster, and the woman I spoke with was incredibly helpful and offered a trial contact for her. Thank you so much!!!!","updateTime":"2025-03-29T15:19:52.981980Z"},{"reviewer":"Denise Washburn","starRating":"FOUR","comment":"The staff were helpful and courteous. The cost was a bit higher than I anticipated even with a coupon.","updateTime":"2025-03-25T01:56:27.792382Z"},{"reviewer":"Brittany Jessmer","starRating":"FIVE","updateTime":"2025-02-05T15:10:40.641500Z"},{"reviewer":"Amy Dumont","starRating":"FIVE","updateTime":"2025-01-18T21:00:44.915427Z"},{"reviewer":"Xia Yachi","starRating":"FIVE","comment":"Note - the email I used is anonymous on purpose. I have left a coupe of reviews on local sites as well as Pearle Vision itself. The employees at Pearle Vision in Webster, NY were fantastic. I want to point out an employee who has excellent customer service, you can tell she truly cares about her patients and her commitment to her job.I will only use her name abbreviation for safety but CK was/is a wonderful employee to work with. She was very patient with me (I usually have lots of questions and can be very picky) but it didn't even cross her mind I was taking up a lot of her time which I thought was amazing. She helped me find the perfect eyeglasses I wanted. I had already looked at a total of 2500+ Rx glasses online.I told the person with me I seriously doubted a local store like this would not have what I wanted. I was VERY wrong, and she insisted I look locally instead of buying another crooked pair online with the PD vision being incorrect in my progressive lenses to go to Pearle Vision in Webster. The last 2 pair I purchased online were a disaster buying online and I never wore them. I walked in not even thinking I was going to buy. But I did thanks to CK. I left after spending over $850+ (I bought a designer pair with lots of bells and whistles before the insurance and discounts brought down the price significantly) and I know I will love the pair I get. They had to order them and she had to take special measurements due to my eyes) All companies should have employees like her to help with revenue and happy customers. I will absolutely return to Pearle in the future for all my glasses needs. Sunglasses next and for a long time to come. Thank you very much CK, you don't realize how much your time will keep a customer like me continue to come to Pearle for a long period of time.","updateTime":"2025-01-09T11:39:26.541644Z"},{"reviewer":"Hannah Maloney","starRating":"FIVE","comment":"I decided on Pearle for my first eye exam and I’m so happy I did. Everyone was professional and walked me through the process step my step. Dr Vancura was extremely helpful, answered all of my questions, and made engaging conversation through my exam. It is evident that everyone at this location cares about their patients.","updateTime":"2025-01-03T19:40:04.336233Z"},{"reviewer":"Ron Corbett","starRating":"FIVE","comment":"staff was very nice and new how to treat my experience","updateTime":"2024-12-20T14:03:37.443726Z"},{"reviewer":"Harold Thornquest","starRating":"FIVE","comment":"Needed emergency repair on my wife’s glasses. Extremely helpful and understanding. Very grateful for their quick service , will definitely return. Thank you so much.","updateTime":"2024-12-02T09:00:23.515299Z"},{"reviewer":"Danny Unger","starRating":"FIVE","comment":"Pearle vision on Holt road was exceptional with helping my son as a new contact wearer. They also helped me with my new glasses and designed them to fit my face. Everybody in the store is outgoing and super friendly.","updateTime":"2024-11-19T15:30:07.845292Z"},{"reviewer":"Jim Fink","starRating":"FIVE","comment":"Very professional and helpful","updateTime":"2024-11-15T15:41:43.118755Z"},{"reviewer":"mike m","starRating":"FIVE","comment":"Had an appointment at a different place that canceled on me. Pearl Vision in Webster managed to fit me in same day. They were very pleasant to work with. Highly recommend!","updateTime":"2024-10-28T18:52:16.652955Z"},{"reviewer":"Mir Motorsport","starRating":"FIVE","comment":"Very knowledgeable from the staff to the Doctor. Extremely polite and helpful.","updateTime":"2024-10-25T03:58:14.131427Z"},{"reviewer":"Susan Schoen","starRating":"FIVE","comment":"I have to say why go any where else but Pearl. Great customer service and excellent craftsmanship.","updateTime":"2024-08-25T14:36:34.452875Z"},{"reviewer":"Lindsay Fitter","starRating":"FIVE","updateTime":"2024-08-13T12:59:52.011683Z"},{"reviewer":"Pedro Rosas","starRating":"FOUR","comment":"Everyone was polite.","updateTime":"2024-07-25T00:10:46.224421Z"},{"reviewer":"Kristi White","starRating":"FIVE","comment":"The Pearle Vision in Webster has the best ensemble of eyecare professionals in all of the Rochester area.\n\nThe team is knowledgable & professional. They really takes the time to get to know you & match your needs with the right products to give you high-quality outcomes.\n\nI would absolutely recommend this location!","updateTime":"2024-06-30T16:50:44.726727Z"},{"reviewer":"Heather Graham","starRating":"FIVE","comment":"I was treated very well from the moment I entered the building. Staff was helpful after my visit with choosing my new glasses. Dr. V was thorough with my examination and explained everything well. I never felt rushed, which is a pleasant change from my past experiences with eye doctors.","updateTime":"2024-04-25T16:33:14.646491Z"},{"reviewer":"Dan Rohr","starRating":"FIVE","comment":"I would recommend, very kind and helpful service!","updateTime":"2024-04-23T16:28:40.174580Z"},{"reviewer":"Cathy Smith","starRating":"FIVE","comment":"Team at the Holt Road Pearle Vision were friendly, helpful and patience. Turn around on eyewear was great!","updateTime":"2024-04-11T23:16:04.140326Z"},{"reviewer":"Floyd Welker","starRating":"FIVE","comment":"Very impressed with the congenial and competent staff at Pearle Vision, Webster.","updateTime":"2024-04-08T13:43:26.856484Z"},{"reviewer":"Samantha Litto","starRating":"FIVE","comment":"My husband and I have been seeing Dr. Van Cura for a few years now and are always pleased with the care we receive from the doctor as well as his staff.\n\nRecently, both of our teen daughters also found themselves needing their first eye exam as well as glasses. Dr. Van Cura and his staff were so patient and really took their time to not only explain to our girls the changes in their eyes but also helped each girl individually find the perfect frames for their faces.\n\nWe all left smiling which isn't always an easy task when working with teen girls, ha!!\n\nI find it also important to add that his staff is excellent at ensuring they have found you all the best deals, rebates and insurance policy benefits available.\n\nThe town of Webster is lucky to have such a wonderful practice so close.\n\nThank you Dr. Van Cura and staff!","updateTime":"2024-02-18T13:01:07.495116Z"},{"reviewer":"Mary Kay George","starRating":"FIVE","comment":"Dr Van Cura is very professional and personable as are all of his staff! I love my new glasses!!","updateTime":"2024-02-09T02:46:56.227528Z"},{"reviewer":"Bob P","starRating":"FIVE","comment":"2023 update\nBack again and once more very happy\n———————\nNice prices great selection and very friendly and helpful folks working there\nI had tried others but this is the only one that I have gone back to and will continue to go back to","updateTime":"2023-11-20T00:01:17.706442Z"},{"reviewer":"Lynn Bement","starRating":"FIVE","updateTime":"2023-09-26T21:21:06.323669Z"},{"reviewer":"Claire Chiasson-Tyler","starRating":"FIVE","comment":"Highly recommend - a fantastic experience with Pearle Vision in Webster! Background: I have a strong prescription and had recently been told that another \"speedy\" provider couldn't make my glasses, after I'd waited 4 weeks. Ugh.\nI walked in to Pearle on a Saturday morning to order my glasses - I knew exactly what I wanted. Heather was kind, helpful and efficient. She took all my information, and told me how to work with my insurance to reinstate my annual benefit - saving me hundreds of dollars!\nWhen I called Pearle ten days later, Heather just placed the order - no need to return and resubmit. I picked up my new glasses a couple days ago and I couldn't be happier.","updateTime":"2023-09-03T16:09:53.685462Z"},{"reviewer":"Raymond Knapp","starRating":"FIVE","comment":"Great place to get new glasses or upgrades! I was treated fairly and respectfully with no pushy upgrades! I used my old frames so no cost for them as I loved them and they were in great shape! My lenses were covered in full with my insurance so I spent nothing yet had been treated like I spent a lot of money.","updateTime":"2023-08-26T03:52:36.312433Z"},{"reviewer":"Amy Frank","starRating":"FIVE","comment":"Huge shout out to Jim and his staff! Not only was Jim and his staff friendly, they know how to get a job done! Thank you. Highly recommend! We will continue to get our eye glasses from Jim.","updateTime":"2023-07-29T13:31:34.572679Z"},{"reviewer":"Ashley Huertas","starRating":"FIVE","comment":"I had a very positive experience today at Pearl Vision. Heather helped me order my contacts and she was incredibly helpful. I was in and out within 15 minutes. I’ll be returning to this location for future eye care!","updateTime":"2023-06-03T19:45:58.753543Z"},{"reviewer":"Aril","starRating":"FIVE","comment":"I love it. They have a great service and the personal are very kind.","updateTime":"2023-05-14T00:32:16.700115Z"},{"reviewer":"Steven Greco","starRating":"FIVE","comment":"My wife and I have been going here for some time. Today however we received above and beyond service. I called because my wife’s glasses broke on one of the stems. Dylan made it clear that he had a booked schedule but to come in immediately and he would fix them. We I got there Heather promptly called Dylan who took the glasses and fixed them. This happen all within a 1 hours time frame. Thank you very much. We will be in soon for another pair of glasses!!","updateTime":"2023-02-10T21:40:57.487430Z"},{"reviewer":"Keith VS","starRating":"FIVE","comment":"This was the best experience I’ve had at any eye Dr. They are very professional and really know their stuff. I highly recommend them to everyone!!","updateTime":"2023-01-12T22:32:10.090413Z"},{"reviewer":"Kristin Hartman","starRating":"FIVE","comment":"Went in for an eye exam and a pair of glasses. All the staff was very friendly and I was in and out in a short amount of time.","updateTime":"2022-12-28T21:49:25.552050Z"},{"reviewer":"m. j. f.","starRating":"FIVE","comment":"Had a great experience getting my first preventative eye exam at Pearl Vision. All staff from the person who checked me in, to Dr. Joe, to the staff helping me pick out frames, were extremely friendly and helpful. Made my first eye exam and glasses purchasing experience a good one!","updateTime":"2022-12-21T18:57:34.388869Z"},{"reviewer":"Karen Kelly","starRating":"FIVE","comment":"I came in on Saturday, 12/17 as one of the temples snapped on my glasses. They glued for me and then were able to see me within the hour for an eye exam. Dr. Van Cura was great! All of the staff were amazing! Very helpful and accommodating!","updateTime":"2022-12-20T02:28:32.698435Z"},{"reviewer":"Timothy Doser","starRating":"FIVE","comment":"Amazing staff at the Webster location. They went above and beyond what they needed to do when I was there. Great caring and genuine people. Would highly recommend!!! Thanks again guys!!! You’re the best!","updateTime":"2022-12-01T16:28:14.856981Z"},{"reviewer":"Dave Kopinski","starRating":"FIVE","comment":"Very professional, no surprises and the prescription was perfect.","updateTime":"2022-10-07T20:04:49.892805Z"}]