[{"reviewer":"Samantha Winiavski","starRating":"FIVE","comment":"Amazing experience here! I was traveling and completely forgot my contact lens at home. I went in here to see if they could help me. They had my contacts in stock. Truly the best customer service! 10/10 recommend!!","updateTime":"2025-12-04T15:42:44.622036Z"},{"reviewer":"jenna ferraro","starRating":"FIVE","comment":"quick and easy! very friendly staff","updateTime":"2025-12-02T17:22:25.893973Z"},{"reviewer":"Cathrine Hillmann","starRating":"FIVE","comment":"Everybody is so nice and helpful glasses came fast. Dr was excellent. The whole staff really really nice.","updateTime":"2025-12-01T16:41:41.171947Z"},{"reviewer":"Rekha Barry","starRating":"FIVE","comment":"Vey good experience and fantastic service. I would recommend all","updateTime":"2025-11-29T17:18:06.538964Z"},{"reviewer":"Lisa Bornschein","starRating":"FIVE","comment":"As always, it was a pleasure to gonto Pearle Vision of West Babylon for my eye exam. The dr. is friendly, thorough, and takes the time to answer any questions. I highly recommend this location. The staff in the sales area are wonderful as well.","updateTime":"2025-11-23T02:39:35.928292Z"},{"reviewer":"Vangie Mojica","starRating":"FIVE","comment":"Lisa was very friendly and helpful. Would recommend to all.","updateTime":"2025-11-08T17:05:52.482293Z"},{"reviewer":"Ersilia Schubert","starRating":"FIVE","comment":"Pearl customer service is amazing! My glasses are always perfect! I have had horrible experiences elsewhere! Pearl is the place to\nGo!","updateTime":"2025-10-30T14:43:05.831001Z"},{"reviewer":"Frances Reynoso","starRating":"FIVE","comment":"This place is seriously awesome for eye exams. The doctors and staff are great — especially Lisa and Joe. They were so patient, kind, and genuinely helpful through the whole process. They made everything easy and comfortable. I actually love coming here!","updateTime":"2025-10-27T23:09:28.413986Z"},{"reviewer":"Kayla R","starRating":"FIVE","comment":"They got my glasses ready for me so quick! Great service!","updateTime":"2025-10-25T16:48:25.416475Z"},{"reviewer":"Ross D","starRating":"ONE","comment":"This place is very rude and treated me like I wasn’t a paying customer never go here horrible spot","updateTime":"2025-10-17T01:19:31.434469Z"},{"reviewer":"Regina Forcino","starRating":"FIVE","comment":"The entire staff at Pearle Vision was friendly, courteous and so helpful. They handled my 93 year old mother with patience and grace and she now has a new pair of glasses to help her see everything. Thank you!","updateTime":"2025-10-16T15:28:15.606373Z"},{"reviewer":"Tina Staub","starRating":"FIVE","updateTime":"2025-10-16T15:00:46.741938Z"},{"reviewer":"Herwind Charles","starRating":"FIVE","comment":"I wanna thank ms Lisa for a amazing well done job, she’s very professional and well spoken to her customers.thank you so much for taking care of me at the pro-vision @ west Babylon","updateTime":"2025-10-14T17:17:50.980886Z"},{"reviewer":"Don Dudda","starRating":"ONE","comment":"Beware if you’re a person of color going here. The doctor who did my eye examine was making racist remarks about why my skin is darker than his and asking me if I’m proud to be melanin. Now last time I checked, I thought I came here to get my eyes checked. I didn’t know they had licensed dermatologist here as well. On top of that this place can never get it right with my lenses that I order. I have to correct them on what the specific kind is and they think I’m dumb when they give me a bunch of samples so I can’t read the box of what they give me. Even the very first time I was here their worker gave me expired trial lenses. But somehow I pulled it together to give them another chance but after that horrible experience with the doctor recently and these people still messing up my contact lens order again, there’s no hope for them. Guys save yourself the trouble and go somewhere where they pride in professionalism and respecting the customer.","updateTime":"2025-10-12T00:27:49.351558Z"},{"reviewer":"Jayne Eurell","starRating":"FIVE","comment":"Great place for your eye needs. Staff is always friendly and helpful even in emergency situations. Great selections and they always make time for you.","updateTime":"2025-10-03T21:52:18.308757Z"},{"reviewer":"Angie Maldonado","starRating":"FIVE","comment":"I can’t say enough about the customer service I received by Kelvin and Andrew! I didn’t feel rushed and Dr Gross, he was so informative and a pleasure. I definitely would recommend you go to this Pearl Vison in West Babylon for your eye exams and glasses. Thank you so much Dr. Gross, Andrew and Kelvin for making my first visit here memorable ❤️","updateTime":"2025-09-27T16:53:13.430900Z"},{"reviewer":"Sandra Rodríguez","starRating":"FIVE","updateTime":"2025-09-26T19:03:07.990574Z"},{"reviewer":"Rakesh Modi","starRating":"FIVE","comment":"We’ve been coming here for 10 years and all 5 members have gotten glasses here. Good professional service Always","updateTime":"2025-09-23T20:39:08.616034Z"},{"reviewer":"Anna Fox","starRating":"FIVE","comment":"Very courteous staff, excellent optometrist and quality glasses! I recommend them to all.","updateTime":"2025-09-19T15:45:59.138556Z"},{"reviewer":"Mel","starRating":"ONE","comment":"I am unsure of whether the five star reviews are fabricated or not, but they don't reflect my experience at this store at all. If I could give zero stars, I would. I wouldn't even know where to begin in terms of how awful my experience here was. My parents also had an awful experience here. They were complaining that the doctor Martin was touching their hands during the examination. The other doctor (don't know his name) is not much better. Both very strange.\n\nIn terms of my experience, I have gone here for exams and getting my lenses and parts of my frame changed. I received different answers from everyone each time I called about something. They don't keep notes of your issues, and they also don't call you on time when your glasses are ready for pick up. They didn't help me with reimbursement after I realized I had vision insurance either.\n\nWhen they did change out my lenses, they were scratched and impairing my vision. They changed them out at no cost to me, but that meant having to wait another 2-3 weeks for the corrected lenses. And after they put in new lenses, the glasses just felt extremely heavy, and were giving me extreme headaches. I tried telling them about these headaches, so they re-tested me (with a rushed test), gaslighting me into thinking that my vision got better, but not much to make a difference from when they initially tested me. Instead, he blamed the headaches on my frames, stating that different frames will give you different fields of view, and that I need to get rid of my \"large frames\" which may be part of the problem. They weren't a problem since I first purchased them in 2017, so why would they be an issue in 2025? They also told me I had no astigmatism when I was told that I did have it for most of my adult life. The doctor that tested me also made me extremely uncomfortable in so many different ways (don't know his name, but he was there covering for Martin). It is time for both doctors I saw to retire. They are both over their existence. So, for 5-6 months, I kept using that prescription until it was time to get a new exam.\n\nI recently went to another doctor for an exam, and it turns out my eyes got significantly better, resulting in a much different prescription that I was given. This doctor really took the time to understand my concerns after I was complaining about being dizzy and having constant headaches. I was also told that I have slight astigmatism in one of my eyes. I ordered new glasses with this prescription, and the headaches and dizziness have stopped. The difference is palpable. The new office I went to was also much more helpful and friendly.\n\nBeware of these people at Pearle Vision. The experience always felt rushed and the contradicting information I received was off-putting and stressful. This place needs to get it together and keep track of their conversations with their patients. And perhaps get new staff that don't ruin new lenses. Workers seem careless, or maybe overworked.","updateTime":"2025-09-15T15:28:03.326845Z"},{"reviewer":"Joseph Chabot","starRating":"FIVE","comment":"This was my first time getting glasses and I was truly impressed with the service and quality of care I received throughout the entire process. The staff were kind, friendly and knowledgeable. I highly recommend this location.","updateTime":"2025-09-12T12:47:08.150662Z"},{"reviewer":"Kimberly Geiger","starRating":"FIVE","comment":"My first time trying a new place for glasses in 20 years and it was a wonderful experience! The doctor was quick and explained to so much to me in my short time with him, Andrew who helped me pick my frames and with quick pick up was so great too! I never came home and bragged about going to the eye doctor until this place last Thursday! Thankful to have this spot so close to work and highly recommended all my coworkers since they work with our insurance!","updateTime":"2025-09-10T20:09:27.728949Z"},{"reviewer":"Domm","starRating":"ONE","updateTime":"2025-09-10T00:03:41.137618Z"},{"reviewer":"Lisa","starRating":"FIVE","comment":"Excellent place. My husband went there for an eye exam to renew his driver's license. . Dr. On staff was great and very nice. Andrew was courteous, helpful and nice to deal with. He even took care of sending the eye exam results to dmv electronically. I would not go anywhere else. Booking my eye exam now","updateTime":"2025-09-01T16:15:35.010929Z"},{"reviewer":"Ariel Moore-orlick","starRating":"FIVE","comment":"Super friendly and great with my daughter first time coming she needed a vision test for school ! Will return in the future thanks so much ! Doc was very patient and even fixed my glasses that were apparently crooked . Thankyou !","updateTime":"2025-08-30T17:34:09.980688Z"},{"reviewer":"Sallyiah Abdullah","starRating":"FIVE","comment":"I have been going here for years. Staff are very professional and helpful especially Andrew. I highly recommend going to this place if you're looking for an optometrist.","updateTime":"2025-08-27T15:09:47.815141Z"},{"reviewer":"Shobi Syed","starRating":"FIVE","comment":"I’ve been coming here for two years and Andrew and all the staff never disappoint. They are very professional, helpful and family oriented. For anyone who is looking for an optometrist, I highly recommend this place.","updateTime":"2025-08-27T14:58:32.744305Z"},{"reviewer":"John Tighe","starRating":"FIVE","comment":"Always helpful and accommodating","updateTime":"2025-08-15T23:13:05.261883Z"},{"reviewer":"kathryn smith","starRating":"FIVE","comment":"First time going to Pearle Vision and it was fantastic! The eye exam was quick and easy. Martin was very friendly and welcoming. When I picked out glasses, someone came to help me because I am a little indecisive. I went with a different frame style than what I am used to, but very excited! Location is very convenient because I live close so I can come back whenever if needed.","updateTime":"2025-08-14T21:42:36.831026Z"},{"reviewer":"Cassidy Yates","starRating":"FIVE","comment":"Everyone was very nice! Dr. Cohen was very efficient and informative! Andrew helped us and was extremely helpful!!","updateTime":"2025-08-14T19:44:19.666200Z"},{"reviewer":"Lorie Yates","starRating":"FIVE","comment":"Very friendly, great staff, efficient.\\nThank you.\\nI give you both","updateTime":"2025-08-14T19:44:12.100808Z"},{"reviewer":"Daria Majkrzak","starRating":"FIVE","comment":"I am not a fan of getting new frames, because once I love a frame, I stick with it. After years, I finally decided it was time for new frames. I had some issues with my new prescription (my eyes could not adjust) and I went back over a handful of times and every-time I entered the office, they worked with me until the issue was resolved. They will make sure you leave satisfied!","updateTime":"2025-07-18T00:24:31.909695Z"},{"reviewer":"James Bongino","starRating":"FIVE","comment":"Courtesy and professionalism are the trademarks of Pearl Vision of West Babylon\nFrom the moment you step inside you greeted and directed to exam area\nA thorough eye examination was conducted and explanation of any problem areas were explained---\nAn excellent experience was had by my wife and I---- completely satified","updateTime":"2025-07-12T19:54:31.874110Z"},{"reviewer":"Yana Parikh","starRating":"FIVE","updateTime":"2025-06-24T17:41:21.715588Z"},{"reviewer":"Sandy Moore","starRating":"FIVE","comment":"Excellent exam by the meticulous optometrist, Dr gross. Great selection of glasses and helpful assistance in picking a frame. Great experience in all!","updateTime":"2025-06-23T17:48:57.798671Z"},{"reviewer":"Artisan Photogroup","starRating":"FIVE","comment":"This store was great. Lab on premises, so they were able to remake an emergency pair of glasses from just a set of lenses. Andrew and the staff here were very welcoming and pleasant. The cost and wait time were beyond my expectations. Would have never expected to be walking out with a new pair of glasses in less than an hour and at such a fair cost. So glad I visited this store. Would certainly recommend for regular visits and emergency repairs.","updateTime":"2025-06-05T19:21:04.390247Z"},{"reviewer":"Brittany Paettie","starRating":"FIVE","comment":"Excellent staff! Highly recommend!","updateTime":"2025-05-19T16:51:29.195283Z"},{"reviewer":"Sean Whalley","starRating":"FIVE","updateTime":"2025-04-03T17:08:17.504345Z"},{"reviewer":"cheryl kuhn","starRating":"FIVE","comment":"Great service all the time. The staff is friendly and professional. I recommend Pearle Vision ‘s West Babylon location. Andrew was awesome!","updateTime":"2025-03-17T15:49:39.038006Z"},{"reviewer":"Mercedes Taveras","starRating":"FIVE","comment":"Absolutely recommend this place. Very professional & have a great selections glasses.","updateTime":"2025-03-11T21:11:34.237216Z"},{"reviewer":"jess nicholsen","starRating":"FIVE","comment":"Had a great visit, staff is very friendly and helpful. I’m so glad i chose to come here!!","updateTime":"2025-02-27T20:20:04.827033Z"},{"reviewer":"Tyler H","starRating":"FIVE","comment":"Amazing place!!! People very polite and friendly!!! I will definitely recommend this store to others.","updateTime":"2025-02-25T00:00:02.207079Z"},{"reviewer":"Roeshell Rogers","starRating":"FIVE","comment":"I’ve been coming to Pearle Vision for years and I love the service.","updateTime":"2025-02-20T23:02:05.240613Z"},{"reviewer":"Cha-Niesa Simmons","starRating":"FIVE","comment":"Andrew was amazing….,My Dad had his eyes examined today and the service was exceptionally amazing they took the time to explain everything to him and let him pick the frames he wanted,#PearlvisionWestBabylon","updateTime":"2025-02-18T16:33:47.453275Z"},{"reviewer":"Irosha Ratnasekera","starRating":"FIVE","comment":"Thank you for all the help you gave my daughter and I today. We are repeat customers because you guys always have the highest customer service and we will continue to come back to you guys for all our eyeglass needs. Irosha & Talia","updateTime":"2025-02-08T18:45:35.416096Z"},{"reviewer":"Maria Vallejos","starRating":"FIVE","comment":"I’ve been going here for years. Their team is very helpful and they have a very good friendly doctor on sight. Even when i’ve gone with a pair of my own that i’ve previously purchased from them they’ve been so helpful with lens replacement, cleaning, and adjustment.","updateTime":"2025-02-01T19:49:36.538412Z"},{"reviewer":"Jospeh Randazzo","starRating":"FIVE","comment":"Valeriia and Andrew are extremely knowledgeable and very, very polite, first class !!","updateTime":"2025-02-01T16:55:26.223955Z"},{"reviewer":"Edward Mcdonald","starRating":"ONE","comment":"BEWARE, OF ADDED CHARGES, WANTED ADDIONAL $49, FOR WHAT INSURANCE COVERS 100% we weren't allowed any choices, I'm fully aware of what my insurance covers, the same as last year which there was no out of pocket money, you had the attitude pat or leave so we left, you wrote a long story to cover yourself, trying not to look bad, but truth is I would never think about using you or recommend you, you can blame the insurance company, but there are plenty of other vision places that are happy for our business if you accept what what the insurance co. ,is offering why would you participate, or inform clients ahead of time of additional charges, you wrore a long comeback blaming insurance coverage, which you accepted last year.","updateTime":"2025-01-26T22:56:46.388722Z"},{"reviewer":"Micaela Tagliente","starRating":"FIVE","comment":"I love you Pearl Vision west babylon","updateTime":"2025-01-20T18:28:40.879645Z"},{"reviewer":"alexandra casco","starRating":"FIVE","updateTime":"2025-01-17T22:09:10.751952Z"}]