Pearle Vision Williamsville

As always Dr Freitag is thorough kind and takes his time. I needed some accommodation for having a walker amd The front desk women was kind and so helpful. She literally brought a chair to the room that was easier for me to sit. She was patient amd reassuring. DR was the same. I highly and without reservation recommend this location. The optometrist was fun, hilarious and skilled. It was amazing. Thank you all!

I went to Pearle Vision because my favorite pair of glasses broke. I have a -13 prescription, so without my glasses I can barely see and I was desperate. I have a backup pair, but they slide off my face terribly. I have never been to a Pearle Vision before, but I've seen this one a million times on my way to 7/11, so I figured it was worth a shot. I was extremely pleased by the service and the atmosphere. John, the optometrist who helped me, was not only able to fix up both glasses, but was hilarious to boot. Although my favorite pair will never be 100% again, he was able to glue them so they are wearable, and he adjusted my backups so well they may become my new favorite pair. Best of all, he didn't charge me a dime. I have an appointment scheduled for the 18th at a different place, but I might just rethink that. Either way, I would recommend to anyone, if just for the comedic relief.

I tried to adjust my glasses at home (big mistake) and could not get the pesky little screw back in to save my life. Brought them to Pearle Vision, and John was able to help me immediately and quickly. Such great and friendly staff and great service!

I absolutely loved all my experiences with Pearle Vision. The staff at the front desk, the doctor and the folks that help with fitting glasses. Everyone is helpful, and always so nice to talk too. If I need an adjustment they always help me even if it’s busy! I went here because I was new to Buffalo but I stay going here because they make the experience so great! A+++++ service! Plus their selection of glasses is awesome and I find my perfect pair every time!

What an amazing experience today! These folks went over and beyond to help me! Kay worked with my insurance coverage to make sure everything was perfect! Dr Pete F was phenomenal! Steve , the licensed Optician helped immensely and Jimmy the owner came out to meet me! I highly recommend this place for all your glasses and needs!

I ran into an unfortunate situation where I was traveling in Buffalo from out of town and forgot to pack my glasses and contacts! They got me samples to hold me over free of charge. My trip would have been extremely stressful if not for the kindness of everyone in this office. Thank you so much!

Our experience with Dr. Freitag and his team has been exceptional. After visiting other eye doctors with no success, Dr. Freytag correctly identified my daughter’s condition and prescribed a treatment that has worked beautifully. The care, attention to detail, and professionalism from everyone in the office—from reception to the office manager—are truly phenomenal. We couldn’t be more appreciative. We highly recommend Pearle Vision.

They can always get me in right away. Recently, I had a concern, and the doctor was kind, thorough and explained all my questions with good detail. He assured me and took his time with me, even though they were about to close and I was the last patient. Definitely will be recommending to my friends and family!

We had a great experience with Sophia, Liz, and the doctor. The staff is friendly, helpful and went above and beyond for us. Best experience I've had at an optical. THANK YOU.

LOVE Mary. My family and I have been working with her for years. She is so awesome and I'm always so excited to see her and catch up. She also is awesome at fixing my glasses just right and helping me make a smart decision when it comes to picking glasses that fit my needs and looks great on me. Thank you! :)