[{"reviewer":"Jaime Shine","starRating":"FIVE","comment":"The staff is fantastic here; they make me feel comfortable and welcome every time I go. The doctor is warm and personable, explaining everything so it's easy to understand. I've gotten my last two pairs of glasses here, and I'll be getting my next pair here, too.","updateTime":"2026-01-31T16:08:18.700668Z"},{"reviewer":"KuJo Evony","starRating":"FIVE","comment":"Fantastic customer service coupled with a great patient care attitude!","updateTime":"2026-01-30T14:37:49.614354Z"},{"reviewer":"Mark Luisi","starRating":"FIVE","updateTime":"2026-01-22T14:36:47.489055Z"},{"reviewer":"Katie Carney","starRating":"FIVE","updateTime":"2026-01-21T14:36:24.199990Z"},{"reviewer":"Wendy Crim","starRating":"FIVE","comment":"Staff is always so helpful!","updateTime":"2026-01-16T10:05:11.193282Z"},{"reviewer":"Keepn UP With the MACS","starRating":"FIVE","updateTime":"2026-01-14T00:57:46.797402Z"},{"reviewer":"Lea Neal","starRating":"FIVE","comment":"Carol and Kevin are GREAT!!!","updateTime":"2026-01-09T14:56:19.262915Z"},{"reviewer":"rebecca mahon","starRating":"FIVE","updateTime":"2026-01-08T17:41:30.723628Z"},{"reviewer":"Kim Hurray","starRating":"FIVE","comment":"Always above and beyond customer service. And this is ALL the time. I did call on NYE just after they closed (I didn’t realize this) and she helped me get my contacts ordered when I realized my plan benefits expired from my employer due to retirement on the 31st. Thank you! Thank you! Thank you!","updateTime":"2026-01-02T17:44:37.490294Z"},{"reviewer":"Denise Latona","starRating":"FIVE","comment":"What a FANTASTIC group of people!!! My husband and I had back to back appointments last week and have never been to a Pearle Vision. Let me tell you..from the greeting and smiles as we walked in the store from the Manager, the sweet, professional and knowledgeable Receptionist/Dr. Assistant who was so gentle and talked us through the general testing and pictures, we instantly felt like we were FAMILY!!! Then we met the Doctor, he was thorough, attentive and asked the right questions!!! Once we were both done with our exams, we met with the Tech. He was most professional, explained our insurance coverage and guided us through a flawless purchase of new glasses!! I would highly recommend this group of knowledgable professionals for your next exam!!!","updateTime":"2026-01-01T22:54:45.380613Z"},{"reviewer":"Enoch Damson","starRating":"FIVE","comment":"Fantastic experience","updateTime":"2026-01-01T14:41:50.341060Z"},{"reviewer":"Shanieka Bankston","starRating":"FIVE","comment":"This is my second time at this location. My yearly visit was due back in July. I finally got scheduled while I had a break from work to take care of my eyes. The optometrist was super nice and knowledgeable. He was not the same one I saw last year but gave me lots of advice on my aging eyes. I got an eye glass appointment, contact fitting and a new pair of glasses as well. Upon pulling my insurance we found out that VSP only pays for a frame every two years, so I was not eligible for a new pair of frames. This was very frustrating because I never intended on using my same frame with my new prescription as my eyes are very bad, I could never wait for my new lenses to be installed in my current frame. I am a huge fan of the Michael Kors Nassau frames. They are very unique in style and fit my face perfectly. I get so many compliments on these frames that I absolutely wanted them again in classic black. The lady that was helping me was super helpful and went in to look up to see if they came in black and to my surprise they did. However they were a little pricey, $230.00. This was going to be an out of pocket expense to me on top of the costs that I already have to personalize my glasses, so I was given a discount of $92.00 off my frame to offset the cost. She could tell that I really loved my frames and wanted them again. That was very nice of her. I was able to get the frame that I love and at a discounted price. I would definitely recommend this location to others.","updateTime":"2025-12-31T18:10:48.305507Z"},{"reviewer":"Jason Myers","starRating":"FIVE","comment":"My family and I are newer patients and have nothing but positive experiences at the Fairlawn Office. Thank you!","updateTime":"2025-12-21T17:03:43.635465Z"},{"reviewer":"Jackie Williams","starRating":"FIVE","comment":"The team is great at Pearle Vision of Montrose/Akron. The exam was thorough and the the process was easy. I wish they had better frame styles to choose from, so much of the stock is plastic and thick. I prefer thin or metal frames with spring hinges. Regardless, I like the team and feel comfortable there.","updateTime":"2025-12-08T15:00:06.781632Z"},{"reviewer":"Chip Brady","starRating":"FIVE","comment":"The optometrist was very helpful. He explained things well and took great care of my wife.","updateTime":"2025-12-07T13:02:47.036472Z"},{"reviewer":"Audra Spring","starRating":"FIVE","updateTime":"2025-12-03T16:48:29.750751Z"},{"reviewer":"Michele Phillips","starRating":"FIVE","comment":"Great experience. Very thorough exam and the staff here is WONDERFUL.","updateTime":"2025-12-03T14:57:02.031215Z"},{"reviewer":"Jamie Middendorf","starRating":"FIVE","updateTime":"2025-11-27T18:32:48.732461Z"},{"reviewer":"Tony Amaddio","starRating":"FIVE","comment":"Everyone was helpful and friendly. Felt like I was a longtime client. Dr Jeff was awesome. His skill in assessing my vision and needs was very high. I strongly recommend Dr Jeff and his team.","updateTime":"2025-11-27T14:40:01.805900Z"},{"reviewer":"Sheila Tonn-Knopf","starRating":"FIVE","comment":"The physician and staff could not have been more helpful. I would not hesitate to recommend them to anyone I know.","updateTime":"2025-11-27T13:28:23.757361Z"},{"reviewer":"A H","starRating":"FIVE","comment":"Excellent exam! He identified an issue I’ve struggled with for several years! I have ordered 2 pair of glasses and feel the choice of frames and fitting were very helpful and professional! The receptionist is first class too. Knowledgeable and friendly. Pearle is my place of choice and has been for longer than I can remember! My thanks to the entire staff!","updateTime":"2025-11-26T15:33:55.569831Z"},{"reviewer":"Cassie Arnold","starRating":"FIVE","comment":"Everyone was kind and the wait was not long at all. They did a great job explaining everything and helping me pick out new glasses!","updateTime":"2025-11-24T15:43:51.913793Z"},{"reviewer":"Kimberly Bernson","starRating":"FIVE","updateTime":"2025-11-24T14:35:46.319346Z"},{"reviewer":"karen hennis","starRating":"FIVE","updateTime":"2025-11-23T20:04:22.627402Z"},{"reviewer":"Nicole Vrankovich","starRating":"FIVE","comment":"Overall, a great experience from the moment I walked into the door. Very kind, knowledgeable and professional crew! The optometrist was great, and I was able to save money. I would highly recommend this location.","updateTime":"2025-11-19T13:03:33.507460Z"},{"reviewer":"Warner Brown","starRating":"FIVE","updateTime":"2025-11-14T18:49:53.116861Z"},{"reviewer":"Michael Ferguson","starRating":"FIVE","updateTime":"2025-11-14T15:33:43.736643Z"},{"reviewer":"Denise Defago","starRating":"FIVE","updateTime":"2025-11-14T15:09:19.319515Z"},{"reviewer":"Amy Cucuz","starRating":"FIVE","updateTime":"2025-11-07T12:05:59.668315Z"},{"reviewer":"G Michelle Ammons","starRating":"FIVE","comment":"PEARL VISION IS THE PLACE TO GO THE LADY THAT HELPED ME NICOLE WAS VERY RESPECTFUL AND KNOWLEDGEABLE WITH MY NEEDS AND KEVIN ADJUSTED MY GLASSES AND THE DOC THERE IS THE BEST 🦋","updateTime":"2025-11-05T19:53:02.219721Z"},{"reviewer":"Mary B","starRating":"FIVE","comment":"I always have a great experience with eye doctor. Kevin and Carol are both so very helpful when it comes to ordering my glasses. I love working with them.","updateTime":"2025-11-03T19:33:13.295825Z"},{"reviewer":"Gale Schuckman","starRating":"FIVE","comment":"The doctor and staff are the best.","updateTime":"2025-10-29T12:50:16.554595Z"},{"reviewer":"John Michnay","starRating":"FIVE","updateTime":"2025-10-28T01:57:11.635679Z"},{"reviewer":"Lori Brown","starRating":"FIVE","comment":"My experience at Pearl Vision was good. Making an appointment online was easy and quickly confirmed. Each member was friendly, knowledgeable and easy to work with.","updateTime":"2025-10-27T14:52:49.936608Z"},{"reviewer":"Nikita Alexander","starRating":"FIVE","comment":"The staff was professional and helpful. Truly appreciate the experience.","updateTime":"2025-10-26T21:57:54.305777Z"},{"reviewer":"Chandis Capes","starRating":"FIVE","comment":"I was very pleased with my visit. The Doctor took the time to explain everything concerning my situation.\nThank you Doctor!","updateTime":"2025-10-25T13:52:52.496973Z"},{"reviewer":"Susan Hong","starRating":"FIVE","updateTime":"2025-10-20T15:00:14.033543Z"},{"reviewer":"Val Swedine","starRating":"FIVE","comment":"Best eye care I have had in YEARS!!!","updateTime":"2025-10-19T19:20:35.173471Z"},{"reviewer":"Gabriel Sharrock","starRating":"FIVE","updateTime":"2025-10-14T18:28:08.804236Z"},{"reviewer":"Janet Miller","starRating":"FIVE","comment":"Everyone who helped me thru the process was patient & nice! The doctor took time explaining my eye health exam with me & I appreciated that. A relaxing experience from start to finish! Thank you all!!","updateTime":"2025-10-13T14:34:59.901741Z"},{"reviewer":"Joanna Smith","starRating":"FIVE","updateTime":"2025-10-09T13:48:39.191161Z"},{"reviewer":"Thatuniquegirl","starRating":"FIVE","updateTime":"2025-10-09T04:54:43.864164Z"},{"reviewer":"Anthony Charley","starRating":"FIVE","comment":"Went today for an eye exam and contact fitting. I found the staff highly knowledgeable, friendly and professional. As a healthcare provider I was very comfortable with the clean, friendly environment and effiency of the staff. Thank you to Carol, Margo and Dr. Schug for your excellent care.","updateTime":"2025-09-25T19:57:19.638127Z"},{"reviewer":"Laszlo horvath","starRating":"FIVE","updateTime":"2025-09-25T09:51:13.363283Z"},{"reviewer":"Lynn Margida","starRating":"FIVE","comment":"First time experience. Very professional. Doctor very knowledgeable and answered all my questions. All personal very helpful.","updateTime":"2025-09-25T07:12:46.762295Z"},{"reviewer":"Anthony Charley","starRating":"FIVE","updateTime":"2025-09-24T17:35:04.124695Z"},{"reviewer":"Shelley Haas","starRating":"FIVE","comment":"Everyone was incredibly helpful and knowledgeable. Highly recommend","updateTime":"2025-09-17T16:43:02.657814Z"},{"reviewer":"Darla Spears","starRating":"FIVE","updateTime":"2025-09-17T16:39:14.294612Z"},{"reviewer":"Jen Diamond","starRating":"FIVE","comment":"Very thorough exam and friendly helpful staff.","updateTime":"2025-09-12T13:36:46.910992Z"},{"reviewer":"Sarah Kotila","starRating":"FIVE","updateTime":"2025-09-09T00:32:19.092578Z"}]
