[{"reviewer":"Jeffrey Sullivan","starRating":"FIVE","comment":"Excellent experience. Staff was very knowledgeable, courteous, and professional.","updateTime":"2026-03-19T13:59:27.800166Z"},{"reviewer":"Kristin Short","starRating":"ONE","comment":"This place is awful. Just awful. I hate that I have to even give one star.\nOf course, it was easy as heck to get an appointment but anything beyond that is like pulling teeth.\nFirst, the office manager doesn't just try to upsell on EVERYTHING, but he jokingly tried to make me \"feel bad\" that I hated every frame there and that I did not want to order contacts through them. It was annoying and awkward. I wasn't in the mood to be hustled or bullied into buying ugly and EXPENSIVE frames.\nSecondly, they didn't put my PD on the script for my glasses. So I called the next day, and the next, and the next before finally just taking myself up there. The receptionist said \"oh I'm so sorry, I was JUST about to check my voicemail!\" Mhm.\nFast forward a little bit, they didn't include the curve # on my contact prescription. So I called, and called, you get the idea. STILL no return call. That was two days ago so... What day is it that voicemails get checked?\nI've seen the company respond to some of these reviews saying that they're \"working on the phone system\" but I'm not sure how hard it is to having a working number and/or return calls daily if they cannot be bothered enough to pick up a phone. Is that not the job of the receptionist?\nDon't bother coming here. Go to Walmart, go anywhere else that actually has a lick of customer service. Because this place is not that.","updateTime":"2026-03-19T00:48:50.238254Z"},{"reviewer":"Matthew","starRating":"FIVE","comment":"Everyone there was nice and helpful","updateTime":"2026-03-16T18:39:51.769595Z"},{"reviewer":"Sheryl Thurman","starRating":"FIVE","comment":"Very helpful and extremely nice","updateTime":"2026-03-14T14:59:17.210425Z"},{"reviewer":"Sarah Cox","starRating":"FIVE","updateTime":"2026-03-14T12:37:50.342349Z"},{"reviewer":"Beverly Thomas (Bev)","starRating":"FIVE","comment":"The entire experience, the staff, the building, the service were all top notch!","updateTime":"2026-03-14T12:35:57.297205Z"},{"reviewer":"Dawn Cordle","starRating":"FIVE","comment":"Staff is amazing! They are helpful, knowledgable and efficient. Would highly recommend this location.","updateTime":"2026-03-12T15:16:20.006819Z"},{"reviewer":"Catherine Sloan","starRating":"FIVE","comment":"Everyone was professional and the process was easy. I had a very nice experience.","updateTime":"2026-03-12T08:45:44.216992Z"},{"reviewer":"Nicholas Koker","starRating":"FIVE","updateTime":"2026-03-11T12:35:57.765887Z"},{"reviewer":"Alan Gordon","starRating":"FIVE","comment":"Had an awesome experience at the beavercreek Pearle Vision. It was my first time going there so I didn’t know what to expect but they knocked it out of the park. Dr rudolf was very professional and personable. And the tech caitlyn was beyond helpful, offering suggestions and answering any question i had. Hands down the best eyewear experience I’ve had in my 20 years of wearing glasses!","updateTime":"2026-03-10T19:48:04.471467Z"},{"reviewer":"Kimberly Underwood","starRating":"FIVE","comment":"I went to see Dr. Kathleen Rudolf for a routine eye exam at Pearle Vision. As usual she was pleasant, kind, and paid attention to all the details concerning my eyes. When she noticed something unusual, she acted quickly to make sure I got the information and the special care that I needed. I am so thankful for all that Dr. Rudolph has done over the years to help me see great and keep my eyes healthy!","updateTime":"2026-03-05T22:16:43.497017Z"},{"reviewer":"clam lucas","starRating":"FIVE","comment":"Staff was great and was in and out within and one hour","updateTime":"2026-03-04T16:48:29.941118Z"},{"reviewer":"Carl Keaton","starRating":"FIVE","updateTime":"2026-03-04T12:43:20.222962Z"},{"reviewer":"Melissa Cornelius","starRating":"FIVE","comment":"The staff was amazing but it was quite expensive and they don’t tell you costs up front. I spent close to $400 on eye exam, contact lens exam, frames, and lenses","updateTime":"2026-03-04T01:10:03.280468Z"},{"reviewer":"Connie Hansen","starRating":"FIVE","comment":"No hassle and very simple. In and out. Very very nice staff! We will be back every year.","updateTime":"2026-03-01T16:59:16.390284Z"},{"reviewer":"Jill Barkley","starRating":"FIVE","updateTime":"2026-02-28T17:59:32.157328Z"},{"reviewer":"M Wilson","starRating":"FIVE","comment":"I really like this store. They Have a nice section of frames somewhere unique. Everyone was professional. The service was quick and I would highly recommend them.","updateTime":"2026-02-28T13:36:52.832448Z"},{"reviewer":"Snowxman","starRating":"FIVE","comment":"The doctor was fantastic. She explained everything she was reviewing tduring a diabetic eye exam.","updateTime":"2026-02-27T16:11:09.340821Z"},{"reviewer":"Stanley Graham","starRating":"FIVE","comment":"Dr. Rudolph was very professional and helpful. The optician was also very helpful. And less expensive than a private optometrist.","updateTime":"2026-02-27T13:40:05.748353Z"},{"reviewer":"Barbara Leonard","starRating":"FIVE","comment":"Very thorough and oh so nice I will be coming there from now on thank you very much.","updateTime":"2026-02-26T22:47:00.826077Z"},{"reviewer":"Debra Sullivan","starRating":"FIVE","comment":"Very professional and friendly","updateTime":"2026-02-25T13:36:23.031495Z"},{"reviewer":"Mark Mazelin","starRating":"FIVE","comment":"I just had my first appointment at Pearle Vision. They were fast, courteous, and friendly. I was in and out the door in about 30 minutes, and that included an eye exam, frame selection, and lens ordering!","updateTime":"2026-02-24T14:13:43.733975Z"},{"reviewer":"Lupe Powell","starRating":"FOUR","comment":"It was very good","updateTime":"2026-02-21T17:52:59.011673Z"},{"reviewer":"Ralph Mantica","starRating":"FIVE","comment":"Staff was great helped and was out the door","updateTime":"2026-02-20T13:45:49.813902Z"},{"reviewer":"John & Stephanie McDonald","starRating":"FIVE","comment":"Great experience with eye exam and being fitted for new glasses. Professional and frirndly","updateTime":"2026-02-19T15:16:36.159690Z"},{"reviewer":"Stacey Hawkins","starRating":"TWO","comment":"They don't dilate your eyes so their \"special\" testing isn't worth the money. The staff is nice. But the store needs better signage for you to find it.","updateTime":"2026-02-18T11:47:46.657484Z"},{"reviewer":"Kaylee Zeilner","starRating":"FIVE","comment":"Such a friendly team! My exam was quick and comfortable and everyone was so helpful!","updateTime":"2026-02-13T13:42:12.758798Z"},{"reviewer":"Kristyn S","starRating":"FIVE","comment":"Professional and caring staff. The whole experience was perfect","updateTime":"2026-02-09T13:38:54.460646Z"},{"reviewer":"Aliah C","starRating":"FIVE","comment":"The optometrist was very nice & friendly. She took time to look into my eyes with care and shared the condition of my eyes with me. I would give optometrist Dr. Rudolf an A++. I would highly recommend this location for her :)","updateTime":"2026-02-06T15:00:01.614367Z"},{"reviewer":"Connie Brooks","starRating":"FIVE","comment":"Do you take caresourse","updateTime":"2026-02-05T00:41:24.377776Z"},{"reviewer":"Everage Brown","starRating":"TWO","comment":"Not the best experience. The Insurance that is claimed as accepted is not fully accepted. You can get your eye exam but not frames and lenses. This is not fair to the consumer not knowing this ahead of time. Honestly; I would not have gone to pearle vision had I known this.\nThe other downside to this site is the frames are overly priced. 1 pair of frames with transition lenses was $852.\nThat is absurd unless you're goal is to deter certain demographics of people. That isn't for me to decide what your establishment does.\nI happened to purchase glasses with transition lenses for $250 plus sports googles with transition lenses from $200. This from 2 different establishments. Pearle vision will NEVER see my business again.","updateTime":"2026-01-31T19:02:26.720834Z"},{"reviewer":"Karyn D. Patton","starRating":"FIVE","comment":"Always a pleasant experience..I've been going there for eye exams the last 3 years..Stylish collection of frames.","updateTime":"2026-01-27T00:31:11.280917Z"},{"reviewer":"Mr. Universe","starRating":"FIVE","comment":"Extremely friendly staff that was willing to help me with understanding as much as possible. I had many questions and they answered all of them without hesitation or beating around the bush.","updateTime":"2026-01-22T11:31:19.285285Z"},{"reviewer":"Kimiko Shinn","starRating":"THREE","comment":"I got an eye exam 1/19/2026. My eye exam was great and was done in a timely manner. Dr. Motter was great and very friendly as well as the staff. However, they don’t have much of a frame selection. If you want Meta frames, go elsewhere unless you have EyeMed insurance.","updateTime":"2026-01-21T14:38:58.263073Z"},{"reviewer":"Molly Cope","starRating":"FIVE","updateTime":"2026-01-21T13:37:21.045969Z"},{"reviewer":"pym fitnes","starRating":"FIVE","updateTime":"2026-01-21T13:26:17.106680Z"},{"reviewer":"Jacq Atwood","starRating":"FIVE","comment":"everyone was professional and helped my husband and I with the best options.","updateTime":"2026-01-19T19:06:02.053438Z"},{"reviewer":"Jeffrey Lane","starRating":"FIVE","comment":"The staff is truly helpful","updateTime":"2026-01-15T14:28:25.708167Z"},{"reviewer":"Tonya Strahler","starRating":"FIVE","updateTime":"2026-01-12T14:57:15.902701Z"},{"reviewer":"Jason Soest","starRating":"FIVE","comment":"Very quick and smooth process at this location","updateTime":"2026-01-09T18:28:06.298011Z"},{"reviewer":"michael puckett","starRating":"FIVE","comment":"It begins with Caitlin up front getting me signed in she was friendly and professional,then Dr.Rudolf was very nice with explaining my exam and making sure I was informed about the process she was doing, To Tyler who made sure I had the right frames and could purchase them with out any issues. I will recommend them for sure.","updateTime":"2026-01-07T13:40:08.570339Z"},{"reviewer":"jelly 2","starRating":"FIVE","updateTime":"2026-01-05T13:57:44.350577Z"},{"reviewer":"Peggy Bilpuch","starRating":"FIVE","comment":"The Eye Dr was amazing she took care of my needs very satisfied highly recommend","updateTime":"2026-01-03T22:29:23.283254Z"},{"reviewer":"Vicki Henry","starRating":"FIVE","comment":"These people are awesome and very professional and caring","updateTime":"2025-12-30T05:28:01.576970Z"},{"reviewer":"Dana Miller","starRating":"FIVE","comment":"Everyone there was super friendly and welcoming. Overall, my experience was extremely positive.","updateTime":"2025-12-29T14:13:01.010276Z"},{"reviewer":"Arianne lynn Oreste","starRating":"FIVE","comment":"Everything was super easy the service was quick","updateTime":"2025-12-28T20:01:46.746765Z"},{"reviewer":"Shianne Mabry","starRating":"FIVE","updateTime":"2025-12-28T14:37:04.464597Z"},{"reviewer":"Henry Harlow","starRating":"FIVE","comment":"Was very 0pleased. Not too long a wait and the process and procedures were efficient and helpful. Professional staff.","updateTime":"2025-12-28T00:37:09.681319Z"},{"reviewer":"Cross Creek Hydroponics Cares","starRating":"FIVE","comment":"7:30am day after Christmas - warm cozy lighting, cheerful greeting and overall pleasant exam; fun conversation and honest feedback browsing all the wonderful eyewear options... enjoyed it so much, I purchased two pair! Thanks for a wonderful experience ;-)","updateTime":"2025-12-27T17:45:28.737861Z"},{"reviewer":"Sean Jackson","starRating":"FIVE","updateTime":"2025-12-25T13:42:24.918927Z"}]