[{"reviewer":"Frank Farero","starRating":"FIVE","comment":"Outstanding service from start to finish. I would definitely recommend to friends and family.","updateTime":"2025-12-05T12:55:05.292783Z"},{"reviewer":"Bill Parker","starRating":"FIVE","comment":"Great doctor and great staff. Professional, thorough, helpful and kind.","updateTime":"2025-12-05T04:37:12.014863Z"},{"reviewer":"Denise Ruby","starRating":"FIVE","updateTime":"2025-12-03T16:08:54.669316Z"},{"reviewer":"Kim Smith","starRating":"FIVE","comment":"I went in to have a older pair of prescription sunglasses fixed as the nose piece had broken and the girls were happy to assist and while I was there since my sunglasses were older I decided to take a look at this year’s vision insurance that my company has on me and was able to order a brand new pair of Gucci prescription sunglasses ! Cassie Daniels the office manager took time away from her lunch time and helped make this happen!!! This crew in this office is absolutely amazing and I will never go anywhere else as long as they are in charge !!! It’s so worth the drive !! Thx ladies and Dr Frye !!","updateTime":"2025-12-01T15:24:03.205989Z"},{"reviewer":"Tabitha Pennington","starRating":"FIVE","comment":"Great customer service and very pleasant energy great experience amazing environment","updateTime":"2025-11-27T06:14:01.980981Z"},{"reviewer":"Eric Boggs","starRating":"FIVE","updateTime":"2025-11-26T02:28:27.342954Z"},{"reviewer":"Richard Arrona","starRating":"FIVE","comment":"I will come back here again.. Hopefully the same staff is here in Chillicothe.. Outstanding team at this facility, the Dr. Listen to what i had to say.. Diamond was the young lady who helped me after I met with the Dr.. Her service and knowledge or willingness to find out if she didn't know the answer was surprising to me.. Diamond went above and beyond to meet my needs..\nI highly recommend this store ✌🏽🇺🇸","updateTime":"2025-11-25T15:06:37.126430Z"},{"reviewer":"Anthony Bishop","starRating":"FIVE","comment":"Great service and very helpful employees","updateTime":"2025-11-21T20:38:28.086324Z"},{"reviewer":"Pamela Wright","starRating":"FIVE","updateTime":"2025-11-20T15:47:53.002037Z"},{"reviewer":"amy butler","starRating":"FIVE","comment":"The staff is wonderful. They helped us with any questions we had.","updateTime":"2025-11-18T12:04:16.163374Z"},{"reviewer":"Suzy Park","starRating":"FIVE","updateTime":"2025-11-17T11:13:31.159344Z"},{"reviewer":"B. Scott","starRating":"TWO","updateTime":"2025-11-16T14:36:03.009407Z"},{"reviewer":"Tonya Hawk","starRating":"FOUR","comment":"Melissa and Diamond helped me tremendously. I wish prices for lens and frames were a little more affordable. Dr. Frye is a great optometrist.","updateTime":"2025-11-15T23:44:57.720657Z"},{"reviewer":"Amber Bigger","starRating":"FIVE","updateTime":"2025-11-14T16:56:20.223369Z"},{"reviewer":"Lauryn Elkins","starRating":"FIVE","updateTime":"2025-11-14T16:54:57.844175Z"},{"reviewer":"Emeraldcrafter","starRating":"FIVE","comment":"Dr & all the staff I encountered were friendly, efficient and quick. I have been getting my eyes checked there for more than 4 years","updateTime":"2025-11-13T15:52:18.920750Z"},{"reviewer":"Mark Polifroni","starRating":"FIVE","comment":"Nice shop with friendly optometrist and staff.","updateTime":"2025-11-13T13:43:42.075250Z"},{"reviewer":"Heather Miller","starRating":"FIVE","comment":"Everything was excellent, as usual, the staff was super helpful and Dr Frye was great!","updateTime":"2025-11-12T14:40:18.192833Z"},{"reviewer":"Amber Bigger","starRating":"FIVE","comment":"Ive been to many eye doctors in my life, but I have to say this is the best one I've ever been to. The doctor was great and so friendly and knowledgeable. The staff was very friendly and helpful. Prices were so affordable and great selection of glasses. Great place and highly recommend!! 5 stars 🌟","updateTime":"2025-11-12T02:25:41.521190Z"},{"reviewer":"Paul Lawson","starRating":"FIVE","comment":"They all Were very nice very friendly. I thought it was a little pricey but as in everything else things have went up in price everywhere. Dr.Fry is great the young lady that helped me with glasses was also very nice I don't remember her name they were all great Thank You","updateTime":"2025-11-08T14:49:41.873439Z"},{"reviewer":"Lonnie Hawk","starRating":"FIVE","updateTime":"2025-11-07T00:57:31.321632Z"},{"reviewer":"Jacob Rezac","starRating":"THREE","comment":"The actual appointment went well but I filled out my information a few days before going and it asked if I wanted this extra imaging of my eyes done for $39 and I selected that no, and I would talk to my doctor about it when I was at the appointment. I went to appointment and they had me go to a room where they sat me down and took the images without asking if I wanted them. I have a hard time speaking up so I didn’t say anything when it came to paying but my insurance would have made the appointment free but since they took the images I had to pay $39. It was frustrating that they didn’t ask but I suppose I should have spoken up before paying.","updateTime":"2025-11-02T14:04:06.159361Z"},{"reviewer":"Scott Borchardt","starRating":"FOUR","updateTime":"2025-11-01T14:50:09.019387Z"},{"reviewer":"Erin Cooney","starRating":"FIVE","comment":"I had an amazing experience at Pearl Vision. Everyone was very friendly, helpful and attentive. I would 100% recommend this Pearl Vision!","updateTime":"2025-11-01T13:22:34.780121Z"},{"reviewer":"Shelley Holzschuh","starRating":"ONE","comment":"This place accepted my insurance for the eye exam only.\nDoes not cover the purchase of glasses. This information was not was not disclosed until I was looking to make a purchase.\n\nA waste of my time.","updateTime":"2025-11-01T13:14:40.500480Z"},{"reviewer":"Tiffani Adkins","starRating":"FIVE","comment":"I love going to see Dr. Frye And his team, they’re all so personable and knowledgeable!! I love the designer frames I get to choose from and my contacts are perfectly fitted and matched for my needs!","updateTime":"2025-11-01T12:37:47.579189Z"},{"reviewer":"Brooke Detty","starRating":"FIVE","comment":"It was a wonderful experience. From the ease of online scheduling, availability of appointments to the friendliness of all of the staff and the timeliness of exam. Everyone was so personable and professional. Definitely one of the best appointments I’ve ever had for eye care","updateTime":"2025-10-27T22:07:36.028553Z"},{"reviewer":"Madison Harrod","starRating":"FIVE","updateTime":"2025-10-27T14:48:54.132375Z"},{"reviewer":"Preston Dailey","starRating":"FIVE","updateTime":"2025-10-26T14:09:31.387204Z"},{"reviewer":"Brianna Hixon","starRating":"FIVE","comment":"Everyone is nice, the appointment went smoothly and quickly","updateTime":"2025-10-24T13:35:45.620598Z"},{"reviewer":"Dennis Chacon","starRating":"FIVE","updateTime":"2025-10-24T05:01:21.159810Z"},{"reviewer":"Juni","starRating":"ONE","comment":"Love Dr Frey, but there is NO customer service. They tell you your glasses will be there in two weeks, but they don't call you. You have to call them, but good luck getting them to answer the phone. Don't bother leaving a message. They don't return those either.","updateTime":"2025-10-20T20:30:29.990273Z"},{"reviewer":"Bev Dicus","starRating":"FIVE","comment":"I absolutely love Pearl Vision in Chillicothe Ohio. I have never had a bad experience there. Dr Timothy Frye is very professional, caring and thorough. His staff is very knowledgeable in their jobs. They take their time with customers to insure that the customers know and understand the whole process of getting the finished product, whether it be picking out and getting new glasses or getting bifocals and the prices. I strongly recommend Dr Frye, his staff and Pearle Vision to everyone.","updateTime":"2025-10-18T15:01:12.188568Z"},{"reviewer":"Jimmy McCoy","starRating":"FIVE","updateTime":"2025-10-18T13:40:06.975525Z"},{"reviewer":"Marie Rosebrook","starRating":"FOUR","comment":"Dr. Fry was great. Felt like I was not rushed. Staff was very friendly & helpful. I texted a question about glasses a day later & never got a response. Glasses are way overpriced.","updateTime":"2025-10-15T22:43:40.014826Z"},{"reviewer":"megan shope","starRating":"FIVE","updateTime":"2025-10-15T13:48:43.558404Z"},{"reviewer":"Michelle","starRating":"FIVE","comment":"Everyone was just Amazing! They go way beyond to get us into the glasses or contacts of our choice. You can't go wrong when picking this place to take care of all your eye needs! Hurry make an appointment today, and begin seeing everything crystal clear!","updateTime":"2025-10-08T14:24:25.626701Z"},{"reviewer":"Dylan Butcher","starRating":"FIVE","updateTime":"2025-10-07T14:44:35.629587Z"},{"reviewer":"Pattie Campbell","starRating":"FIVE","comment":"cool doc, great staff with superior customer service","updateTime":"2025-10-05T19:40:47.834964Z"},{"reviewer":"Sharon F.","starRating":"ONE","comment":"No one answers the phone when one calls in. No one returns calls if one leaves a msg & when brought to attention of staff & Dr. , they were unconcerned & didn't care if business was lost. Sent from of complaint to HQ back in April & was assured by customer service that Corporate would get back to this writer & no one did.","updateTime":"2025-10-05T17:43:26.640969Z"},{"reviewer":"jodes26","starRating":"FIVE","updateTime":"2025-10-03T19:49:59.660552Z"},{"reviewer":"Adrianna Martin","starRating":"FIVE","comment":"Absolutely the best office I have visited. Clean welcoming and always answers any questions you have and extremely kind.","updateTime":"2025-10-03T15:42:31.995623Z"},{"reviewer":"Hayley Glass","starRating":"FIVE","updateTime":"2025-10-03T13:35:02.084513Z"},{"reviewer":"RENA Bowling","starRating":"FIVE","comment":"Everyone was so nice and made me feel welcomed. Great atmosphere and very friendly.","updateTime":"2025-09-28T13:36:25.250787Z"},{"reviewer":"S Thompson","starRating":"FIVE","updateTime":"2025-09-26T16:15:37.771368Z"},{"reviewer":"Terry Harwell","starRating":"FIVE","comment":"Everyone was very pleasant and very helpful. They try very hard to meet your needs and save money.","updateTime":"2025-09-25T23:24:41.599493Z"},{"reviewer":"Karen Wolford","starRating":"FIVE","comment":"Pearls Vision Chillicothe is a great place. Easy to get into. Staff are so nice and knowledgeable and helpful. They go out of their way to accommodate you. Dr. Fry is also great. Very nice and knowledgeable. Nice selection of glasses in all price ranges. Various payment plans available. Lots of insurance accepted.","updateTime":"2025-09-25T16:01:09.722010Z"},{"reviewer":"Kelly McKay","starRating":"FIVE","updateTime":"2025-09-24T14:11:05.243883Z"},{"reviewer":"Necie C","starRating":"FIVE","comment":"Very pleasant experience. Wonderful staff and doctor. Nice selection of frames.","updateTime":"2025-09-24T13:43:09.344313Z"},{"reviewer":"Starlet Raines","starRating":"FIVE","comment":"Very friendly staff.","updateTime":"2025-09-21T13:37:46.333552Z"}]
