[{"reviewer":"April Johnson","starRating":"ONE","comment":"I did not have a good experience there. The female check out person was very very rude and the glasses salesman was kept trying to pressure me to purchase things. I really wasn’t interested in and the prices were way too high.","updateTime":"2026-05-07T12:42:40.252704Z"},{"reviewer":"Cheryl Maruniak","starRating":"FIVE","updateTime":"2026-05-06T12:40:52.819956Z"},{"reviewer":"Judith Iverson","starRating":"FIVE","comment":"Very nice staff.","updateTime":"2026-05-05T19:43:14.797556Z"},{"reviewer":"Danene Wensel","starRating":"FIVE","comment":"I am 81 years old, and about 4 years ago had cataract surgery and left eyesight correction surgery. The surgery corrected my eyesight, so I neglected yearly eye checkups. My new primary doctor said I need to have annual eye exams, so here I am at Pearl Vision, my favorite for eye health care. Everyone at Pearl Vision was and is now very polite. It is a busy eye care facility, but from reception, eye tests, doctor's consultation, glass frames selection and lense fitting I felt as though the focus was only on me. Pearl Vision's eye exams are thorough. The lady assistant that did the eye tests made sure my eyes were positioned correctly for each test. Dr. Shepherd explained the test results with me. He said, over time my high blood pressure has had a negative effect on my eyesight. I did not think blood pressure could affect eyesight. Dr. Shepherd prescribed that I will have to start wearing bifocals again, which I don't mind. I brought my last beautiful frames I had purchased at Pearl Vision a few years ago, so I'll just need new lenses. The gentleman who fitted me for the lenses was very precise with the lense fitting. He said he remembered me from the time I was there a few years ago! I am very satisfied with my eye health care at Pearl Vision and recommend them for everyone needing vision eye care.","updateTime":"2026-05-03T18:33:30.362835Z"},{"reviewer":"Sophia Bill","starRating":"FIVE","comment":"Friendly and quick, arrived early a they took me and got me out. Will return","updateTime":"2026-05-03T12:36:06.546204Z"},{"reviewer":"James Haffner","starRating":"FIVE","comment":"All of the staff are very helpful and knowledgeable. I highly recommend them","updateTime":"2026-05-03T02:09:55.178239Z"},{"reviewer":"william orbanic","starRating":"FIVE","comment":"The staff was warm and friendly. Effortlessly I was handed off from one team member to another. They also had many choices for eyewear. However patient information could use a closer look.","updateTime":"2026-05-02T13:21:09.120283Z"},{"reviewer":"Jennifer Young","starRating":"FIVE","comment":"Johnny was AWESOME. He made me feel very comfortable and helped me find the perfect pair of glasses.","updateTime":"2026-04-29T14:19:10.683285Z"},{"reviewer":"Jim Georgeson","starRating":"FIVE","comment":"Thorough , professional exam.","updateTime":"2026-04-29T13:18:36.533774Z"},{"reviewer":"Maria Santana","starRating":"FIVE","updateTime":"2026-04-29T12:38:09.722536Z"},{"reviewer":"Jennifer","starRating":"FIVE","updateTime":"2026-04-28T09:04:57.516015Z"},{"reviewer":"Tony Wilfong","starRating":"FIVE","updateTime":"2026-04-27T13:41:53.603636Z"},{"reviewer":"Debbie Gayer","starRating":"FIVE","updateTime":"2026-04-26T17:09:42.171161Z"},{"reviewer":"Jean Smole","starRating":"FIVE","updateTime":"2026-04-23T21:11:44.272337Z"},{"reviewer":"Rebecca P.","starRating":"FIVE","comment":"Took my kids here for their first eye exams. I felt like they were very thorough and friendly. It was a great experience and we wouldn’t hesitate going back.","updateTime":"2026-04-19T19:46:44.799042Z"},{"reviewer":"Thomas Croff","starRating":"FIVE","updateTime":"2026-04-19T14:38:47.086458Z"},{"reviewer":"Steve Bonar","starRating":"FIVE","comment":"Great Experience!","updateTime":"2026-04-19T12:55:11.253320Z"},{"reviewer":"Janice Cedeno","starRating":"FIVE","comment":"Great experience from start to finish! I’ve been coming to this same location for years, and they’ve always been consistently excellent. The staff is friendly and professional, the eye exam was thorough, and I received great help choosing my glasses. I felt well taken care of and would highly recommend this place for eye exams and eyewear.","updateTime":"2026-04-18T13:46:14.543474Z"},{"reviewer":"Charlotte Barkett","starRating":"FIVE","comment":"very good experience!! my mom was in a wheelchair and every one at Parma Pearle was so accomodating for her. The eye doctor and optician even had moved his exam chair out of his office to make room for her wheelchair since she was unable to\ntransfer out of her chair (she is non-ambulatory). The eye doctor and all the staff were very friendly. My mom could have had her eyes checked at her nursing home but had such a good experience with Pearle vision center and only wanted to go back there! Thank you for making her feel special and not treating her as if she were in the way!! the eye doctor was so patient and kind during the exam!","updateTime":"2026-04-18T03:26:54.643133Z"},{"reviewer":"Kate Fyfe","starRating":"FIVE","updateTime":"2026-04-15T23:19:38.263201Z"},{"reviewer":"Bobby JaGGerJacK","starRating":"FIVE","comment":"There are a LOT of places you can go in order to get prescription glasses but this was by far one of the best experiences I've had to date. Even when I needed alterations to my prescription, the staff here went through hell and high water to ensure I was happy with the results and I am. I went in yesterday to pick my glasses up and as SOON as I put them on, I knew these were the ones for me! I wouldn't have found a pair that truly fit me, especially with my insurance anywhere else, and I know because I looked! I'll probably never go to another optometrist or retailer after that. Their manager Mr. Nasar made sure at every turn I was taken care of, true to the name origin, my divine aid in the hunt for the perfect frames!","updateTime":"2026-04-11T04:46:35.976676Z"},{"reviewer":"Angela","starRating":"FIVE","comment":"Pearl Vision in Parma is the best. We've been here many times now. They are always very nice and professional. The store front is very clean. They get you in and out.","updateTime":"2026-04-10T22:30:50.323437Z"},{"reviewer":"AGNM","starRating":"FIVE","comment":"Got a new pair of glasses here and the store staff is always so lovely.","updateTime":"2026-04-07T21:15:16.847063Z"},{"reviewer":"Chris Carter","starRating":"FIVE","comment":"Great place they will help you no matter what they just want to make sure you can see.","updateTime":"2026-04-02T21:00:30.078581Z"},{"reviewer":"Mike Stecura","starRating":"FIVE","comment":"Been going for decades. Very reliable & caring people.","updateTime":"2026-03-30T23:20:48.435053Z"},{"reviewer":"Milana Revitska","starRating":"FIVE","updateTime":"2026-03-25T13:08:06.324983Z"},{"reviewer":"Heidy Vazquez Walsh","starRating":"FIVE","updateTime":"2026-03-21T15:29:19.876756Z"},{"reviewer":"Trish Davis","starRating":"FIVE","comment":"I was greeted by several different attendance. There was a question concerning my eyes being dilated, and we checked, and there was an option that my insurance covered. They have state of the art equipment to bypass those of us who do not want to be dilated. Dr. Shepherd was very accommodating as I had a medical need. He explained everything very thorough.","updateTime":"2026-03-20T12:37:39.599140Z"},{"reviewer":"Mary DellaValle","starRating":"FIVE","comment":"Every time I go to Pearle Vision in Parma, it's like being with good friends! My visit today was no different, and I find myself not wanting to say goodbye. The manager, doctor, techs, and front desk personnel are all very warm and welcoming! It's no wonder my family and I have been customers for forever!! They provide top-notch service, expertise, and are very friendly and accommodating -- why would I ever go anywhere else?? First-class operation with true professionals — who have a very down-to-earth welcoming nature about them. The best place to go for eye care — hands down!!!!","updateTime":"2026-03-16T23:02:16.760036Z"},{"reviewer":"tyler","starRating":"TWO","comment":"I was eager to see a new optometrist, however I was greeted with disapproval that my forms were not filled out prior to the appointment. Other than that, the technician and doctor were both thorough and genuinely helpful.","updateTime":"2026-03-12T19:20:42.759354Z"},{"reviewer":"Donna Miller","starRating":"FIVE","updateTime":"2026-03-12T12:44:31.452565Z"},{"reviewer":"Elishia Mendez","starRating":"FIVE","comment":"All of the staff here are very friendly and knowledgeable! Ive taken my children here for their exams this past year and now myself. Always prompt service, I am a busy mom and its nice to get in and out and get other errands done for the day.","updateTime":"2026-03-11T15:08:36.101358Z"},{"reviewer":"Jill Block","starRating":"FIVE","comment":"Quick service","updateTime":"2026-03-07T22:06:25.619670Z"},{"reviewer":"Shari Lahm","starRating":"FIVE","comment":"Everyone was awesome and so kind!","updateTime":"2026-03-06T13:57:38.864677Z"},{"reviewer":"Michael Castillo","starRating":"FIVE","comment":"It was very awesome great staffing and helpful ness","updateTime":"2026-03-05T16:19:50.115292Z"},{"reviewer":"Jacqueline McMicheaux","starRating":"FIVE","comment":"I had a eye exam that was thorough and was able to discuss my concerns with the practitioner.\nThe associate that assisted me with frame selection was genuinely interested in my search for the best frame for me. The store was uncluttered and attractive. This was a great experience.","updateTime":"2026-03-04T14:44:41.859282Z"},{"reviewer":"James Peppers","starRating":"FIVE","comment":"The staff was great friendly doctor was thorough and nice found a great pair of glasses salespeople were awesome I will come back.","updateTime":"2026-03-02T18:43:34.105317Z"},{"reviewer":"Mary Beth Lowe-Gabor","starRating":"FIVE","comment":"I want to thank all the staff, especially Walid at Pearl Vision for being so kind and helpful to my granddaughter Elena. Walid made my granddaughter feel comfortable, made her laugh and explained everything to where my granddaughter could understand everything that was going on with her getting the new Stellest Lenses. Thank you again Walid for being so kind to us.","updateTime":"2026-02-27T22:02:58.266201Z"},{"reviewer":"Craig Clink","starRating":"FIVE","comment":"Third time Doctor and rest all pleasant and experienced","updateTime":"2026-02-27T14:37:03.543293Z"},{"reviewer":"Morgan","starRating":"FIVE","comment":"It was my first time at this location of Pearle and I really liked it. Dr. Shepard was very kind and my exam was a breeze. The people who helped me pick my glasses afterwards were very attentive and helped me through that as well. I’m looking forward to getting my new pair. As someone who dreads any type of doctor visit, I appreciated everyone there and plan to come again.","updateTime":"2026-02-26T15:48:52.202350Z"},{"reviewer":"Emma Greathouse","starRating":"FIVE","comment":"It did not take long very nice and polite help me pick up my glasses","updateTime":"2026-02-26T13:49:16.486913Z"},{"reviewer":"Stan Lorence","starRating":"FIVE","comment":"Great customer service by everyone who was on site the afternoon of my exam had no long wait times or any mishaps all around great service","updateTime":"2026-02-21T00:27:20.532527Z"},{"reviewer":"Suzanne Stegall","starRating":"FIVE","comment":"Excellent customer service!","updateTime":"2026-02-20T13:58:38.471614Z"},{"reviewer":"danielle petrow","starRating":"FOUR","comment":"The eye dr was absolutely amazing. Very kind and kept me informed the entire time. I do wish they had a bigger selection for glasses. I do recommend them for eye visits","updateTime":"2026-02-18T14:08:18.354303Z"},{"reviewer":"Rechelle Cannon","starRating":"FIVE","updateTime":"2026-02-15T15:49:31.147552Z"},{"reviewer":"Michelle Dossa","starRating":"FIVE","comment":"Always a great experience! Provider and team friendly and helpful. Thank you!","updateTime":"2026-02-15T13:24:34.682734Z"},{"reviewer":"Geannette velez","starRating":"FIVE","comment":"Came in 2 weeks ago for an exam. Everyone was very nice and welcoming. I went after work and was slvery happy about how fast I was able to be seen and be out. I received my glasses yesterday and love them. I will be going back for my next exam.","updateTime":"2026-02-14T17:35:21.455587Z"},{"reviewer":"Lisa Modin","starRating":"FIVE","comment":"Our experience at this location was exceptional- from the exam to the glasses selection. The customer service is what sells the products- and we were very pleased with everything! The manager was very kind and helpful with our son- who was there for his first eye appt. and needed glasses- he put this pre-teen at ease with the whole process. I highly recommend this location for the THE best service with a smile!","updateTime":"2026-02-13T20:37:54.393064Z"},{"reviewer":"Sylverstine Leslie","starRating":"FIVE","comment":"The staff at Pearle Vision, located in Parma Ohio are phenomenal. They are professional and courteous, and go above and beyond to ensure that your experience is first class.\nThanks Pearl Vision Parma!!!","updateTime":"2026-02-11T16:27:49.029206Z"},{"reviewer":"Ring","starRating":"FIVE","comment":"Everyone was very nice and accommodating. Great customer/patient care.","updateTime":"2026-02-10T21:12:58.970253Z"}]