[{"reviewer":"David Thompson","starRating":"FIVE","comment":"From the eye exam to choosing my glasses excellent experience great staff and made them correctly the first time will definitely be back","updateTime":"2026-02-01T12:32:48.921853Z"},{"reviewer":"K.D. Evans","starRating":"FIVE","updateTime":"2026-01-31T14:11:09.649121Z"},{"reviewer":"Cheryl Hejduk","starRating":"FOUR","updateTime":"2026-01-30T13:56:37.968097Z"},{"reviewer":"James Peeple","starRating":"FIVE","updateTime":"2026-01-30T13:46:14.014550Z"},{"reviewer":"Mary Varney","starRating":"THREE","comment":"Easy to get an appointment and helpful taking many insurance plans","updateTime":"2026-01-30T01:37:05.161022Z"},{"reviewer":"Ms. Lady","starRating":"FIVE","updateTime":"2026-01-29T13:49:18.267984Z"},{"reviewer":"jerry trotter","starRating":"FIVE","updateTime":"2026-01-28T09:56:37.647055Z"},{"reviewer":"Wesley and kenzie brown","starRating":"FIVE","comment":"The staff there was very polite and explained in depth what was being done and why. Liked the feeling of feeling importsnt.","updateTime":"2026-01-28T00:19:31.068972Z"},{"reviewer":"deborah moses","starRating":"FOUR","updateTime":"2026-01-26T18:20:34.641074Z"},{"reviewer":"Carolyn DiPietro","starRating":"FIVE","updateTime":"2026-01-25T14:53:41.661083Z"},{"reviewer":"Malinda Groselj","starRating":"FIVE","comment":"Everyone was so nice and extremely helpful. From callig to make the appointment and every step of the way after. I can not recommend them enough !","updateTime":"2026-01-21T18:53:23.735501Z"},{"reviewer":"Neil Chikik","starRating":"FIVE","comment":"Very good experience, staff was very helpful and patient.","updateTime":"2026-01-21T14:13:31.127729Z"},{"reviewer":"Mary Graley","starRating":"FIVE","updateTime":"2026-01-20T20:02:31.018615Z"},{"reviewer":"Don Squires","starRating":"FIVE","comment":"The staff was very helpful. They were friendly, efficient, and answered all my questions. The girl that places the order is very good at recommendations on getting the proper lenses and which frames looked best on me. She's very good at what she does.","updateTime":"2026-01-16T14:56:26.335630Z"},{"reviewer":"Kendall Clark","starRating":"FIVE","comment":"I had an excellent experience at Pearle Vision in Parma. Everyone was very accommodating!","updateTime":"2026-01-15T23:37:35.017608Z"},{"reviewer":"Stamy Paul","starRating":"FIVE","updateTime":"2026-01-11T13:44:52.629442Z"},{"reviewer":"Kelly Frank","starRating":"ONE","comment":"While the eye doctor was excellent, professional, kind, and thorough, the office staff made the overall experience very unpleasant. They were rude and unprofessional to me and to other patients as well. Customer service matters, especially in a medical setting, and this location fell short. I will not return to this Pearle Vision.","updateTime":"2026-01-10T13:39:04.080944Z"},{"reviewer":"Acefirehead","starRating":"FIVE","updateTime":"2026-01-10T06:49:42.645045Z"},{"reviewer":"Sabrina Phillips","starRating":"FIVE","updateTime":"2026-01-10T06:45:01.744016Z"},{"reviewer":"Devin Hignite","starRating":"FIVE","comment":"I made them aware of my specific circumstances and they got me in almost immediately. Day of my appt. they were very polite, while also being laid back (in a professional way) and very efficient and thats what im all about!\n\nThank you Pearle Vision!!!","updateTime":"2026-01-01T22:30:41.123723Z"},{"reviewer":"Jenni Canda","starRating":"FIVE","comment":"Completed my order right over the phone. Extremely nice and helpful!","updateTime":"2025-12-31T13:37:27.690660Z"},{"reviewer":"Sheila Neil","starRating":"FIVE","comment":"Was helped today by Mr Walid who was very polite and helpful and fiɛed my glasses that had a lense fall out i did not purchase from this store but Mr Walid helped me right away i thank him made my day","updateTime":"2025-12-29T21:20:36.098484Z"},{"reviewer":"路曼","starRating":"FIVE","comment":"Professional, super nice experience. Front desk lady super friendly!!! Highly recommend.","updateTime":"2025-12-25T02:17:55.854008Z"},{"reviewer":"Brian Agatonovic","starRating":"ONE","updateTime":"2025-12-23T15:09:02.531762Z"},{"reviewer":"Terice Latessa","starRating":"FIVE","comment":"For my first pair of glasses that I’ve received they were the best Help! Very kind people would 100% recommend","updateTime":"2025-12-22T16:52:28.700579Z"},{"reviewer":"Lisa Neumeyer","starRating":"FOUR","comment":"My new glasses are a nice style and work well for me. I met a new Dr. at my last exam who was knowledgeable and answered all my questions. The staff in the store are helpful and work will with customers to find suitable solutions when unique issues arise. I'll be back !","updateTime":"2025-12-21T19:26:49.510987Z"},{"reviewer":"Dung","starRating":"FIVE","updateTime":"2025-12-21T14:32:47.154640Z"},{"reviewer":"Lisa Hupfer","starRating":"FIVE","updateTime":"2025-12-20T21:08:05.039228Z"},{"reviewer":"Vicki Zaborowski","starRating":"FIVE","comment":"Always have a great experience with my care at your facility.","updateTime":"2025-12-20T20:55:56.214197Z"},{"reviewer":"Sandra Zoldak","starRating":"FIVE","updateTime":"2025-12-20T05:54:21.453516Z"},{"reviewer":"Tomiko Simpson","starRating":"FIVE","comment":"Everyone was very nice including Dr. Shepherd who is cute to the eyes and kind.","updateTime":"2025-12-19T12:33:24.458744Z"},{"reviewer":"Paige Gaglione","starRating":"FIVE","updateTime":"2025-12-16T18:58:54.744231Z"},{"reviewer":"Gabrielle Fox","starRating":"FIVE","comment":"I have been coming here myself for about four years. The doctors are amazing and the staff is so helpful. Last year my 3 year old needed glasses and they were so helpful and patient with him. Every time we come in the staff is so nice and makes sure our glasses are tuned up and cleaned and gives us free samples. My kids love coming here. I would definitely recommend!","updateTime":"2025-12-16T15:08:30.249729Z"},{"reviewer":"Carrie S (CS)","starRating":"FIVE","comment":"As always - the staff was friendly and helpful. During my exam the doctor was attentive and answered my questions. I was out the door after the exam and completing my glasses order (2 pair) in just about an hour. You can't beat that!","updateTime":"2025-12-14T13:38:58.302737Z"},{"reviewer":"Donna Sly","starRating":"FIVE","comment":"I felt like they took great care to make me feel comfortable . Great experience ! Would recommend","updateTime":"2025-12-14T13:37:56.071363Z"},{"reviewer":"Susan Deuschle","starRating":"FIVE","comment":"Dr. Shepherd is wonderful. Nassir was very helpful. This was my first experience with this Pearl Vision and I am very happy I went!","updateTime":"2025-12-13T16:33:41.031684Z"},{"reviewer":"Carol Root","starRating":"FIVE","updateTime":"2025-12-13T14:10:30.175706Z"},{"reviewer":"Amal Nawwar","starRating":"FIVE","comment":"Excellent eye Doctor! He asked all the questions needed to be asked in regard to my vision health. He also answered all my questions and provided me with lots of info to help me understand better my vision health. The eye exams were all easy. The staff are all so wonderful. The store is extremely nice and well maintained. They have great collections of eyeglasses. The store manager helped me pick the perfect eyeglasses for my face. He was very patient, knowledgeable and kind. He took all required measurements and told me when to expect my eyeglasses to be ready for pick up. I definitely recommend this Pearl vision store.","updateTime":"2025-12-11T14:25:36.851634Z"},{"reviewer":"Charles Jagusch","starRating":"THREE","updateTime":"2025-12-06T16:13:51.214262Z"},{"reviewer":"Dave Nagy","starRating":"FIVE","updateTime":"2025-12-05T14:26:10.322809Z"},{"reviewer":"Cliff Wasserbach","starRating":"FOUR","updateTime":"2025-12-05T12:40:34.603364Z"},{"reviewer":"Sherry Lucas","starRating":"FIVE","comment":"Very pleasant people that work there. It was my first time there to get my new contacts. The doctor was very nice and explained everything to me. If I ever need anything again I will go there.","updateTime":"2025-12-04T21:36:57.097503Z"},{"reviewer":"ken Gomm","starRating":"ONE","comment":"Took my frames in to have new lenses when I went to collect then they not my frames. The rude manager said I had those frames since Early 2024. I should have known what I have been wearing for 2 years They have someone else's record under my name. The manager called me a liar and asked me to leave the store. $860 and glasses I cannot wear","updateTime":"2025-12-04T16:56:50.704382Z"},{"reviewer":"Linda Smith","starRating":"FIVE","comment":"They are very understanding. And explained everything. Thank you!","updateTime":"2025-12-04T13:39:44.524712Z"},{"reviewer":"Charles Pavlik","starRating":"FOUR","comment":"30 minute wait before taken eye exam and glasses selection 5 star","updateTime":"2025-12-02T12:23:07.964453Z"},{"reviewer":"Anthony Maggard","starRating":"FIVE","updateTime":"2025-11-30T15:44:25.593448Z"},{"reviewer":"Robert Doran","starRating":"FIVE","comment":"The Staff is outstanding.. I felt like they really cared about me and my vision","updateTime":"2025-11-25T06:56:14.348147Z"},{"reviewer":"Jill Hepp","starRating":"FIVE","updateTime":"2025-11-20T14:29:57.940440Z"},{"reviewer":"eugene sopher,jr.","starRating":"FIVE","comment":"I love this place. I upgraded to this place and I am so glad I did. They took care of me and treated me like a superstar.","updateTime":"2025-11-16T13:49:37.353643Z"},{"reviewer":"Elishia Mendez","starRating":"FIVE","comment":"I took my 8yo daughter here for her first exam. She was a little nervous and unsure if she even wanted glasses. The staff made her feel comfortable and she ended up having fun picking and trying on glasses. All staff was very friendly and knowledgeable!","updateTime":"2025-11-12T14:08:22.235895Z"}]
