[{"reviewer":"tyler","starRating":"TWO","comment":"I was eager to see a new optometrist, however I was greeted with disapproval that my forms were not filled out prior to the appointment. Other than that, the technician and doctor were both thorough and genuinely helpful.","updateTime":"2026-03-12T19:20:42.759354Z"},{"reviewer":"Donna Miller","starRating":"FIVE","updateTime":"2026-03-12T12:44:31.452565Z"},{"reviewer":"Elishia Mendez","starRating":"FIVE","comment":"All of the staff here are very friendly and knowledgeable! Ive taken my children here for their exams this past year and now myself. Always prompt service, I am a busy mom and its nice to get in and out and get other errands done for the day.","updateTime":"2026-03-11T15:08:36.101358Z"},{"reviewer":"Jill Block","starRating":"FIVE","comment":"Quick service","updateTime":"2026-03-07T22:06:25.619670Z"},{"reviewer":"Shari Lahm","starRating":"FIVE","comment":"Everyone was awesome and so kind!","updateTime":"2026-03-06T13:57:38.864677Z"},{"reviewer":"Michael Castillo","starRating":"FIVE","comment":"It was very awesome great staffing and helpful ness","updateTime":"2026-03-05T16:19:50.115292Z"},{"reviewer":"Jacqueline McMicheaux","starRating":"FIVE","comment":"I had a eye exam that was thorough and was able to discuss my concerns with the practitioner.\nThe associate that assisted me with frame selection was genuinely interested in my search for the best frame for me. The store was uncluttered and attractive. This was a great experience.","updateTime":"2026-03-04T14:44:41.859282Z"},{"reviewer":"James Peppers","starRating":"FIVE","comment":"The staff was great friendly doctor was thorough and nice found a great pair of glasses salespeople were awesome I will come back.","updateTime":"2026-03-02T18:43:34.105317Z"},{"reviewer":"Mary Beth Lowe-Gabor","starRating":"FIVE","comment":"I want to thank all the staff, especially Walid at Pearl Vision for being so kind and helpful to my granddaughter Elena. Walid made my granddaughter feel comfortable, made her laugh and explained everything to where my granddaughter could understand everything that was going on with her getting the new Stellest Lenses. Thank you again Walid for being so kind to us.","updateTime":"2026-02-27T22:02:58.266201Z"},{"reviewer":"Craig Clink","starRating":"FIVE","comment":"Third time Doctor and rest all pleasant and experienced","updateTime":"2026-02-27T14:37:03.543293Z"},{"reviewer":"Morgan","starRating":"FIVE","comment":"It was my first time at this location of Pearle and I really liked it. Dr. Shepard was very kind and my exam was a breeze. The people who helped me pick my glasses afterwards were very attentive and helped me through that as well. I’m looking forward to getting my new pair. As someone who dreads any type of doctor visit, I appreciated everyone there and plan to come again.","updateTime":"2026-02-26T15:48:52.202350Z"},{"reviewer":"Emma Greathouse","starRating":"FIVE","comment":"It did not take long very nice and polite help me pick up my glasses","updateTime":"2026-02-26T13:49:16.486913Z"},{"reviewer":"Stan Lorence","starRating":"FIVE","comment":"Great customer service by everyone who was on site the afternoon of my exam had no long wait times or any mishaps all around great service","updateTime":"2026-02-21T00:27:20.532527Z"},{"reviewer":"Suzanne Stegall","starRating":"FIVE","comment":"Excellent customer service!","updateTime":"2026-02-20T13:58:38.471614Z"},{"reviewer":"danielle petrow","starRating":"FOUR","comment":"The eye dr was absolutely amazing. Very kind and kept me informed the entire time. I do wish they had a bigger selection for glasses. I do recommend them for eye visits","updateTime":"2026-02-18T14:08:18.354303Z"},{"reviewer":"Rechelle Cannon","starRating":"FIVE","updateTime":"2026-02-15T15:49:31.147552Z"},{"reviewer":"Michelle Dossa","starRating":"FIVE","comment":"Always a great experience! Provider and team friendly and helpful. Thank you!","updateTime":"2026-02-15T13:24:34.682734Z"},{"reviewer":"Geannette velez","starRating":"FIVE","comment":"Came in 2 weeks ago for an exam. Everyone was very nice and welcoming. I went after work and was slvery happy about how fast I was able to be seen and be out. I received my glasses yesterday and love them. I will be going back for my next exam.","updateTime":"2026-02-14T17:35:21.455587Z"},{"reviewer":"Lisa Modin","starRating":"FIVE","comment":"Our experience at this location was exceptional- from the exam to the glasses selection. The customer service is what sells the products- and we were very pleased with everything! The manager was very kind and helpful with our son- who was there for his first eye appt. and needed glasses- he put this pre-teen at ease with the whole process. I highly recommend this location for the THE best service with a smile!","updateTime":"2026-02-13T20:37:54.393064Z"},{"reviewer":"Sylverstine Leslie","starRating":"FIVE","comment":"The staff at Pearle Vision, located in Parma Ohio are phenomenal. They are professional and courteous, and go above and beyond to ensure that your experience is first class.\nThanks Pearl Vision Parma!!!","updateTime":"2026-02-11T16:27:49.029206Z"},{"reviewer":"Ring","starRating":"FIVE","comment":"Everyone was very nice and accommodating. Great customer/patient care.","updateTime":"2026-02-10T21:12:58.970253Z"},{"reviewer":"julie bukszar","starRating":"FIVE","updateTime":"2026-02-09T15:04:43.096935Z"},{"reviewer":"Lindsay Rak","starRating":"FIVE","updateTime":"2026-02-08T14:56:45.666018Z"},{"reviewer":"Holly R","starRating":"THREE","comment":"The receptionist is not trained. Didn't bother looking up who I was before asking me to fill out several documents, which I completed before as an existing patient. Reception didn't no I was an existing patient and didn't ask. My appoint was okay. The Dr. was friendly but didn't have any interest in listening to me or answering my questions. Is this the norm for an eye exam? I will go back to my previous eye care facility (which I only left due to insurance changes)","updateTime":"2026-02-08T13:41:07.360619Z"},{"reviewer":"Regina Rulong","starRating":"FIVE","comment":"They have new technology so no more 1hour eye exam! I am in and out in 25-30 minutes between the eye exam and picking out frames. Who has time anymore for an hour or more eye visit. They consider your precious time!","updateTime":"2026-02-07T19:55:07.313088Z"},{"reviewer":"Louise Oreilly","starRating":"FIVE","comment":"Everyone there at Pearle Vision was very courteous and helpful and answered all my questions","updateTime":"2026-02-07T16:05:36.417264Z"},{"reviewer":"Freezy YT","starRating":"FOUR","comment":"One of the best services in town !!","updateTime":"2026-02-07T13:51:57.315721Z"},{"reviewer":"Michelle Sewell","starRating":"FIVE","comment":"I was taken care of as soon as I walked in the door. I had a prescription from an ophthalmologist. Johnny helped me. He gave me a tray I told him what I like. He picked several pairs of frames and we sat down and narrowed it down to the pair I liked best. He was professional, knowledgeable, genuinely concerned that I was happy with my choice. He offered input and has a great personality. He was funny and made me feel comfortable and important as a customer. The whole process took under an hour . Best experience ever. Highly recommend. The manager approached me before left and asked how everything went. I told him FANTASTIC!","updateTime":"2026-02-04T20:16:13.470032Z"},{"reviewer":"Pamela Lapaix","starRating":"FIVE","updateTime":"2026-02-03T17:55:05.754604Z"},{"reviewer":"My Perspective","starRating":"FIVE","comment":"I had a great experience at Pearle Vision. From the moment I arrived to the moment I left, the customer service was top-tier. I felt welcomed, well taken care of, and very pleased with my purchase. I even ended up buying more than planned because the experience was just that good. Highly recommend.","updateTime":"2026-02-02T23:09:07.849226Z"},{"reviewer":"mahria harris","starRating":"FIVE","comment":"From the moment I walked in, the doctor as well as the receptionist took excellent care of me, including the a person who fitted me for glasses. The Pearle Vision in Parma, Ohio is where everyone should go for a stellar experience.","updateTime":"2026-02-02T13:45:56.051296Z"},{"reviewer":"Lilly Stegnjaic","starRating":"FIVE","updateTime":"2026-02-02T13:35:18.437970Z"},{"reviewer":"Gianna","starRating":"FIVE","comment":"My provider Dr. Garofalo was so kind and knowledgeable. He gave me great information and answered all of my questions. I highly recommend.","updateTime":"2026-02-02T02:55:54.395059Z"},{"reviewer":"Becky Pierce","starRating":"FIVE","updateTime":"2026-02-01T14:25:07.409861Z"},{"reviewer":"David Thompson","starRating":"FIVE","comment":"From the eye exam to choosing my glasses excellent experience great staff and made them correctly the first time will definitely be back","updateTime":"2026-02-01T12:32:48.921853Z"},{"reviewer":"K.D. Evans","starRating":"FIVE","updateTime":"2026-01-31T14:11:09.649121Z"},{"reviewer":"Cheryl Hejduk","starRating":"FOUR","updateTime":"2026-01-30T13:56:37.968097Z"},{"reviewer":"James Peeple","starRating":"FIVE","updateTime":"2026-01-30T13:46:14.014550Z"},{"reviewer":"Mary Varney","starRating":"THREE","comment":"Easy to get an appointment and helpful taking many insurance plans","updateTime":"2026-01-30T01:37:05.161022Z"},{"reviewer":"Ms. Lady","starRating":"FIVE","updateTime":"2026-01-29T13:49:18.267984Z"},{"reviewer":"jerry trotter","starRating":"FIVE","updateTime":"2026-01-28T09:56:37.647055Z"},{"reviewer":"Wesley and kenzie brown","starRating":"FIVE","comment":"The staff there was very polite and explained in depth what was being done and why. Liked the feeling of feeling importsnt.","updateTime":"2026-01-28T00:19:31.068972Z"},{"reviewer":"deborah moses","starRating":"FOUR","updateTime":"2026-01-26T18:20:34.641074Z"},{"reviewer":"Brenda Mitchell","starRating":"FIVE","comment":"We have had a great experience every time we come here for our glasses & eye care. Everyone is super friendly, helpful and kind. Waleed is always extremely helpful when it comes to figuring out what is and isn't covered by our insurance, which we always appreciate. Don't hesitate to make an eye exam or walk in for new glasses. They will get you taken care of.","updateTime":"2026-01-25T20:39:08.859741Z"},{"reviewer":"Carolyn DiPietro","starRating":"FIVE","updateTime":"2026-01-25T14:53:41.661083Z"},{"reviewer":"Greg Cook","starRating":"FIVE","comment":"Walid was very helpful and made my visit enjoyable and knowledgeable of my benefits","updateTime":"2026-01-22T14:34:58.744877Z"},{"reviewer":"Malinda Groselj","starRating":"FIVE","comment":"Everyone was so nice and extremely helpful. From callig to make the appointment and every step of the way after. I can not recommend them enough !","updateTime":"2026-01-21T18:53:23.735501Z"},{"reviewer":"Neil Chikik","starRating":"FIVE","comment":"Very good experience, staff was very helpful and patient.","updateTime":"2026-01-21T14:13:31.127729Z"},{"reviewer":"Mary Graley","starRating":"FIVE","updateTime":"2026-01-20T20:02:31.018615Z"},{"reviewer":"Don Squires","starRating":"FIVE","comment":"The staff was very helpful. They were friendly, efficient, and answered all my questions. The girl that places the order is very good at recommendations on getting the proper lenses and which frames looked best on me. She's very good at what she does.","updateTime":"2026-01-16T14:56:26.335630Z"}]