[{"reviewer":"Lexi Piazza","starRating":"FIVE","comment":"Had an issue and they made it right. Nothing better than that. Highly recommend. Tina is great.","updateTime":"2025-10-24T16:22:38.507613Z"},{"reviewer":"Nancy Ameen","starRating":"FIVE","comment":"Jack Hauler is a wonderful optometrist - very thorough and professional. I have been seeing him for years and have only had very positive experiences. His staff are equally terrific.","updateTime":"2025-05-14T21:11:43.114658Z"},{"reviewer":"Nyshea Terrell","starRating":"FIVE","comment":"Everyone was so patient and kind. They handled me with care. Helped me pick out some fly Gucci frames and explained everything extensively involving my insurance.","updateTime":"2025-05-03T11:42:07.731636Z"},{"reviewer":"jennifer walsh","starRating":"FIVE","comment":"My son broke his glasses on March 23. The next day we went to Pearle Vision in Ardmore, PA to replace those glasses. We went to this location because my son wanted the same frames; originally purchased here. Unfortunately, they no longer carried those frames. So we picked new frames and moved forward. I was told the glasses would take 7-10 days. Today “Day 8”, I called to inquire if the glasses were in. A Pearle employee offered to call the lab and see if the order could be expedited now, a week later. When the Pearle employee called back, I was told my son’s glasses will take until “some time next week”. That would be 10-15 business days or three weeks. I explained my 11 year old cannot see without his glasses. We ended the call with me expressing how this was terribly disappointing. I received a call back from Pearle about 20 minutes later. The manager of the Pearle Ardmore store had found another lab that would have the glasses in by tomorrow or the next day at the latest! I do appreciate that they understood our issue and resolved the problem. Thank you!!!!!","updateTime":"2025-03-31T18:35:45.521481Z"},{"reviewer":"R","starRating":"ONE","comment":"I’ve been wearing contacts / glasses for most of my life now and had the worst experience at this location. I initially came in on November for glasses and contacts fitting which took so little time I actually mentioned it and dr hauler said he knows what he’s doing so it doesn’t take long but lo and behold when I put on the new prescription contacts I actually got dizzy and still couldn’t see clearly. I thought it was a new prescription and I’d get used to it so wore a few times within the week to no improvement and went back. But the doctor would not retest me and insisted that his prescription was accurate. Eventually asking me what prescription I wanted instead of just taking another look. Overall I did not feel heard, wasted my money, got the wrong prescriptions. I now need to go to another optometrist to get the right prescription for the year. The front house staff was kind though. When I tried to give this honest review to pearle they did not let me submit so here I am on Google.","updateTime":"2025-03-09T18:49:10.590573Z"},{"reviewer":"Jackie Monzo","starRating":"FIVE","updateTime":"2024-11-23T22:12:07.002689Z"},{"reviewer":"Judy Luther","starRating":"FIVE","comment":"I hadn't been in Pearle Vision in Ardmore in awhile and was happy that they had my records in their system. Paul was incredibly helpful in sorting out the best options to replace my frames. I was delighted with his support and will rely on them in the future.","updateTime":"2024-10-25T18:40:38.099829Z"},{"reviewer":"Young Ock Lee","starRating":"FIVE","comment":"Dr. Hauler is great! He is very professional, informative and patient; takes the time answer my questions and to help me understand.","updateTime":"2024-07-15T22:41:04.538873Z"},{"reviewer":"Natalie Hagen","starRating":"TWO","updateTime":"2024-01-15T21:22:20.011006Z"},{"reviewer":"Keem D","starRating":"FIVE","comment":"Tina! has A+ customer service. She is Knowledgeable, Proffessional and willing to go above and beyond for you. I highly reccommend the Ardmore location to see her.","updateTime":"2024-01-11T13:39:35.153578Z"},{"reviewer":"Andrea Heller","starRating":"FIVE","comment":"Great experience! Tina was very helpful. She was supportive in helping to choose a pair of glasses that were both comfortable and stylish. I appreciated the care and time taken to help!","updateTime":"2023-12-29T04:27:09.491568Z"},{"reviewer":"Mandi Z","starRating":"FIVE","comment":"Wonderful! I go to this Pearle Vision in Ardmore every single year and I am always excited to go! Dr. Hauler is super professional and is always on time with my appointments. Tina in the reception area is the best!!! She helps me pick out my frames and we have the best time! Tina even remembers the frames I used to wear and is always very good about what frames would look best on my face. It is so fun and I highly recommend them!","updateTime":"2023-10-18T17:21:34.948828Z"},{"reviewer":"Steve","starRating":"FIVE","comment":"First time going there and had a great experience 10/10 would recommend!","updateTime":"2023-10-05T18:12:04.123942Z"},{"reviewer":"Jason Crump","starRating":"FIVE","comment":"Tina is awesome she never disappoints her customer service is 💯 plus. In Tina knows what will fit your face.","updateTime":"2023-09-23T02:06:40.128215Z"},{"reviewer":"Lorraine Morrell","starRating":"FIVE","comment":"Everyone was very professional, informative,helpful and friendly. It was worth the drive. I will go back again.","updateTime":"2023-04-28T01:51:46.884235Z"},{"reviewer":"Jill Sharpe","starRating":"FIVE","comment":"Great customer service. Great choice of frames","updateTime":"2023-03-22T20:21:14.858307Z"},{"reviewer":"M Monaco","starRating":"FIVE","comment":"I had a fantastic experience with the store manager Tina at this location. She was so helpful and kind from suggesting frames to cutting me an uneatable deal! I cannot say enough good things about the customer service - I'm just so happy!","updateTime":"2023-03-16T18:08:56.581654Z"},{"reviewer":"Eric Dintzis","starRating":"FIVE","comment":"Thanks to Deja and the staff at Pearle Vision who were very helpful helping me pick out a new pair of glasses.","updateTime":"2023-03-12T04:41:48.519954Z"},{"reviewer":"Kylie H","starRating":"FIVE","comment":"I have been coming here for 2 years and have always had a wonderful experience! Everyone is so nice and pleasant and really care about you!","updateTime":"2023-02-27T21:22:15.887925Z"},{"reviewer":"Nick","starRating":"ONE","comment":"So sad. Loved this place first time. Now it feels like a complete CHOP SHOP. Been in healthcare for 26 years and the admin and front desk team ( and Doctor) on staff just super poor service/care. Needed only a 30sec call with doctor for an emergency eye impairment question. No call backs, called twice and the admin was super rude and actually felt shady. Don’t say you provide competent eye care services and BE someone’s licensed eye care professional and NOT provide proper care. Wow, horrible. I am age 49 and this is my first bad review ever. Stay clear from here.","updateTime":"2022-12-27T19:19:46.743825Z"},{"reviewer":"Tom Ford","starRating":"FIVE","updateTime":"2022-11-03T21:46:56.745500Z"},{"reviewer":"Jasmine Jimenez","starRating":"FIVE","comment":"I made the mistake of going to another Pearl vision and let me tell you major waste of time! TINA is amazing and so helpful I literally don’t have to pick out my own glasses! It’s clean and the staffs friendly and knowledgeable! Amazing experience as always ❤️❤️❤️❤️❤️❤️ Great selections as well…","updateTime":"2022-10-18T19:11:39.343836Z"},{"reviewer":"Jack Ackley","starRating":"FIVE","comment":"This a fantastic store with super friendly staff and the greatest and kindest optician I know.","updateTime":"2022-09-05T21:34:50.639192Z"},{"reviewer":"Jennifer Binder-Le Pape","starRating":"FIVE","comment":"My first time visiting an optometrist, and feel like I got lucky. Doctor explained all the tests, my results and options for correction very clearly. Front office staff were very helpful in fully explaining what my insurance would and would not cover, walking me through lens options and helping me to select a frame.","updateTime":"2022-08-24T11:57:04.383138Z"},{"reviewer":"Ivie Imasogie-Adigun","starRating":"FIVE","comment":"The ladies at Pearle Vision are excellent. They were very helpful with selecting my frames and worked their magic to get my glasses delivered way ahead of schedule.\n\nI will definitely keep using the Pearle Vision at Admore.","updateTime":"2022-05-25T21:48:32.185600Z"},{"reviewer":"Teresa Kong","starRating":"FIVE","comment":"My previous optometrist retired so I was on the search for a new. This was my first visit with Dr. Hauler and he was exceptional! He was friendly, personable, and patient with my questions. My appointment was on time, I walked in and was immediately seen by Dr. Hauler. Appointment setting was super easy, you can do it right online. Tina, the optician was spectacular! She was incredibly helpful and patient, considering I almost tried on every frame in the store. Her main messaging was to pick something I felt comfortable in and wanted to feel excited to wear, no pressure to hurry. The exam room and store front were both very clean. The selection of designer frames was great, there is something there for everyone. It was a great experience, I was in and out in less than an hour. I highly recommend if you’re looking for a new optometrist!","updateTime":"2022-04-27T00:28:27.540237Z"},{"reviewer":"NINETY SIX LANG","starRating":"FIVE","comment":"Great service from entire staff. Very knowledgeable about all levels of service, including benefits, material coverage from insurance and after purchase care for your product. Highly recommend giving them a try. You really cant go wrong.","updateTime":"2022-01-12T20:52:20.419960Z"},{"reviewer":"Michelle Gadsden","starRating":"FIVE","updateTime":"2021-12-26T23:16:10.013641Z"},{"reviewer":"G B","starRating":"FIVE","comment":"I've been a patient of Dr. Hauler's for many years and would highly recommend him for all your eyecare needs!","updateTime":"2021-12-23T03:34:44.218734Z"},{"reviewer":"David Ney","starRating":"FIVE","comment":"The staff at Pearle Ardmore was pleasant and helpful.","updateTime":"2021-12-19T14:04:49.866059Z"},{"reviewer":"Geraldine Cooper","starRating":"FIVE","comment":"To begin, I was unsure of the experience I would have going to a new eye wear and optometrist center, but the staff at Pearl Vision at Suburban Square were very welcoming. They checked myself and my husband in quickly. The optometrist was great. Tina was awesome! She was professional and patient as we searched for the perfect pair of glasses. She went above and beyond to make sure we were satisfied before leaving.","updateTime":"2021-12-09T14:58:47.075626Z"},{"reviewer":"Josh Pireda","starRating":"ONE","comment":"I utilized this doctor when I first moved in the area back in 2019. First experience was great. Facility has since gone downhill. Called to order more contacts, and was told my script was no longer good and I needed a new exam. I had the script sitting in front of me, and it was within the 1 year window to order contacts. Negligently, the rep ordered new boxes for me. Most recently, I had called and made an appointment for Dec 2nd. I called in the morning to confirm the appointment, and was told I was no where in the system. OK, it happens sometimes, so I rescheduled for the following week, the 9th. Today, just now, I pulled the last straw with these jokers. They texted me and said they have made several attempt to call me about my upcoming appointment. Said they have to cancel my appointment and to reschedule. Checked my call logs, they called once. One time. Joke of a practice.","updateTime":"2021-12-06T21:58:18.200257Z"},{"reviewer":"Ayaka Sakamoto","starRating":"FIVE","updateTime":"2021-12-05T03:55:16.486526Z"},{"reviewer":"Steve S.","starRating":"FIVE","comment":"What a great Optical Shop. Alina took great care of me, she was smart and stylish, and had a nice way of telling me what complimented my face and what did not. You could tell she has a good fashion sense. Alina helped me pick out a set of frames and determine which options I needed for my lenses without pushing me into anything I didn't really need - and she made the whole process fun. Top marks!\n\nNote: I first came to Pearle when another 'nameless' optician nearby refused to fix my glasses (which is something all opticians are supposed to do.) So I came around the corner to Pearle and met the nicest optical team who helped me right out. Good customer service wins customers!","updateTime":"2021-11-29T20:04:16.166889Z"},{"reviewer":"Jennifer Jones","starRating":"FOUR","updateTime":"2021-11-22T06:03:36.877319Z"},{"reviewer":"Orla Treacy","starRating":"FIVE","comment":"The team at Peale Vision takes customer service to the next level. Wonderful people who are very good at making you feel relaxed and they also have a great inventory of glasses.","updateTime":"2021-10-08T13:25:26.691671Z"},{"reviewer":"Fatima Thompson","starRating":"FOUR","updateTime":"2021-08-28T22:22:45.757660Z"},{"reviewer":"Renee Reyes","starRating":"FIVE","updateTime":"2021-06-28T04:58:11.591033Z"},{"reviewer":"Dawn","starRating":"FIVE","comment":"I’ve been using Pearle Vision at Suburban Square for 10 years and I have never been disappointed. I feel like family whenever I go there. Everyone there is professional and courteous to each other and the customers!!","updateTime":"2021-06-01T20:47:23.007148Z"},{"reviewer":"Ruth Anolik","starRating":"FIVE","updateTime":"2021-05-15T22:32:19.837253Z"},{"reviewer":"Jerry Klein","starRating":"FIVE","comment":"Great service, great people. Everyone is so very helpful.","updateTime":"2021-05-09T12:47:20.457118Z"},{"reviewer":"Barbara Strampello","starRating":"FIVE","comment":"I always have exellent customer service with Tina. She is the bomb. Very professional goes out of her way to make your visit special. Love visiting with her. She is awesome","updateTime":"2021-04-28T22:32:20.222648Z"},{"reviewer":"Cassandra Mitchell","starRating":"FIVE","comment":"Both my daughter and I had appointments here with each doctor. We loved them both. Very kind, attentive and thorough. The staff in the eye glass shop were amazing as well. They went above and beyond for us! My daughter (age 6) is picky with everything and her first pair of glasses were no different. Tina ordered her a few pairs in her small size to try on, even after we thought we were set on one pair. They were great! I can't say enough positive things about everyone who works here.","updateTime":"2021-04-28T15:37:52.662465Z"},{"reviewer":"Linda Collins","starRating":"FIVE","comment":"There was an error with my lenses and they fixed it immediately and went above and beyond to fix the error.","updateTime":"2021-04-23T04:32:35.886270Z"},{"reviewer":"Stacy Silverman","starRating":"FIVE","comment":"Thanks so much to Tina and the rest of the Pearle Vision staff.","updateTime":"2021-04-06T21:31:57.309148Z"},{"reviewer":"Jonathan Ziss","starRating":"FIVE","comment":"Outstanding advice, service, and overall integrity!! Tina is the best!","updateTime":"2021-03-28T22:00:36.347299Z"},{"reviewer":"Christine Coburn","starRating":"FIVE","comment":"Efficient service for ordering and picking up contact lenses. Good COVID precautions. Always professional.","updateTime":"2021-03-26T14:47:33.923080Z"},{"reviewer":"D Benny","starRating":"FIVE","updateTime":"2021-03-23T00:09:41.650531Z"},{"reviewer":"Matt Smedley","starRating":"FIVE","comment":"Been going here for a couple of years. Doctors are good and professional. Tina the manager is awesome and proactive in helping solve some of the customization challenges I’ve had.","updateTime":"2021-03-20T03:10:52.831266Z"},{"reviewer":"Kimberly Sikorski","starRating":"FIVE","comment":"Went in as a new patient for my first eye exam in FOREVER a couple of weeks ago. The staff at the Ardmore location were very welcoming and took my temperature upon arrival. They control the number of people allowed in the store/waiting area so I never felt crowded or unsafe. Dr. Hauler was very friendly and thorough and was able to write me updated prescriptions for contacts and glasses within 15 minutes. He answered any questions I had and then we chatted for a bit about running (he and I both enjoy distance running).\n\nAfter the exam, I left with one box of contacts and was able to order more to be picked up a week later. I received a text when the contacts were ready and was able to have them handed to me at the door when I arrived to pick them up. If you're looking for a new eye care specialist, I would highly recommend Pearle Ardmore as the place to go.","updateTime":"2021-03-12T16:36:20.077899Z"}]
