Pearle Vision Exton

Last night was my first interaction with this location and I will be switching. Jason is possibly one of the most professional people I have ever worked with. Jason went above and beyond to assist with my issue. If I could give Jason more than 5 stars I would. Thank you Jason for everything.

When I first walked in , which we were only there for my wife to get an eye exam I was warmly greeted by Maneesha who may be new at Pearle Vision but to customer attention! Next I wondered around found glasses but didn’t have my prescription, no problem Gail the Manager stepped in and helped me extract it from Lenses-crafters (double the price of Pearle ) and made my process seamless and started fixing my current pair while I was being fitted. Well I saw Maneesha having a little trouble with the computer and it was the first time she showed signs of just starting …. But here comes Courtney to the rescue , clearly an experienced professional. In my company we say “teamwork makes the dream work !! Kudos to Gail and her team !!

I have been buying frames from Pearle Vision for years, but had never been seen before by Dr. Lim until recently and I regret waiting so long to do so. She was incredibly friendly and professional, and Courtney was so kind and helpful as always. Highly, highly recommend!

These guys are very professional and knowledgeable!!

Everyone in the store was helpful and cooperative...to mention some names, store manager, Gail was sooper helpful and cool. I believe the other person name was Cat... They all ensured that I got what I wanted without any wait time. They were courteous and were helpful. It was an amazing experience....

Great place for eye exams and glasses. Eye Dr and staff are great!! Five stars!!

Great location with very knowledgeable staff and a friendly environment. I had a lot of questions that were all answered and the service while performing my eye exam was top tier. Highly recommend.

I'm very happy with the customer experience from Gail and her team at Pearle Vision! While ordering my glasses, Gail was so patient and answered all questions fully. She walked me through the different options I had through my insurance and helped me to understand it all. When I received my glasses, they had a defect and were slightly warped. Gail attempted to fix the issue, but when they were still warped she said she was going to reorder them - no hassle and no questions asked. Gail made it so easy and painless to fix the issue, and I'm so happy with my new glasses! I will definitely be coming back again for glasses in the future!

Courtney was a big help in picking out my frames. I love how courteous and genuine she is! I placed the order on Thursday before the holiday weekend and got the call my glasses were ready on Tuesday! I had expected a delay, but not so! Quick service and though I am still getting used to them, so far so good!