[{"reviewer":"Scott Curry","starRating":"FIVE","updateTime":"2025-07-13T13:17:47.479348Z"},{"reviewer":"Kap W","starRating":"FIVE","comment":"Dr. Marshall and his entire team are extremely friendly, professional, and make you feel very comfortable during the entire visit. Dr. Marshall answered all of my questions and provided expert advice on my particular eye issues that no other eye doctor has yet to do. Highly recommend!","updateTime":"2025-06-06T14:45:09.479046Z"},{"reviewer":"Jenny Phillips","starRating":"FIVE","comment":"Great exam with Dr. Eulau,! He is such a nice doctor and I'm so glad I found him!","updateTime":"2025-02-26T14:16:49.917958Z"},{"reviewer":"hope reed","starRating":"ONE","comment":"Had a nice experience with exam and first visit looking at new glasses. went back a few days later and it was a different story. picked the frame and the sales person (not the same one) had to reconfigure the numbers. while doing that she answered the phone multiple times, checked out other customers and then gives me the price which is higher than quoted before. when asked she said that’s the price. I asked to please talk with the salesman I had worked with before. He did come over and explain that the tax was more due to insurance. I at least understood the difference. I said ok and got out the cash to proceed. the sales person asked how she could help 2 new customers who walked in the store. I walked out and will never go back. i am in sales And would never treat a customer that way.","updateTime":"2025-02-18T21:29:47.565451Z"},{"reviewer":"Mackenzie Turner","starRating":"FIVE","comment":"Great customer service! Thank you Leonard!","updateTime":"2025-02-06T23:12:58.371873Z"},{"reviewer":"Sophie Wilson","starRating":"TWO","comment":"Front desk staff were so friendly and kind.\n\nHowever I waited an hour to be seen for my eye appointment. The optometrist seemed rushed and was not very thorough. Super disappointed, I won't be coming back for my next appointment.","updateTime":"2025-02-03T15:42:14.908517Z"},{"reviewer":"Monica Henderson","starRating":"FIVE","comment":"Leonard was amazing. Dad was in and out. Thank you for making the process easy","updateTime":"2024-11-20T16:32:06.638651Z"},{"reviewer":"Dana Mostashari","starRating":"FIVE","comment":"Had the best experience at this location this morning. They have the nicest staff. The young lady at the back walked me through my insurance benefits so I knew what my coverage was before my appointment began. Great doctor and assistant. Took 40 minutes for the doctor’s visit AND picking out my glasses. Efficient and quick. Very knowledgeable young man in the front helped me pick out frames and get the right options for my lenses. Large selection of frames but not overwhelming. Definitely going back to this location.","updateTime":"2024-08-14T15:11:19.671044Z"},{"reviewer":"Robyn Rathbun","starRating":"FIVE","comment":"Lovely team! They were very happy to help and were extremely helpful! Love this location","updateTime":"2024-05-23T16:52:11.316338Z"},{"reviewer":"Jennifer Schlink","starRating":"FIVE","comment":"This was definitely the warmest and kindest staff at a Dr’s office that I ever experienced. From the Dr, and the sweet testing tech, to the staff helping me choose frames! Excellent service!!","updateTime":"2024-04-19T18:13:45.378459Z"},{"reviewer":"Vermelle Bennett Bradley","starRating":"FIVE","comment":"They make you feel as family so friendly and caring also greet you as you walk in the door much love to all of them especially the Dr who check your eye Dr David Eulau he’s #1 I love going there to get my eyes checked they’re #1","updateTime":"2023-12-12T13:23:56.895602Z"},{"reviewer":"Carl Ahlert","starRating":"FIVE","comment":"Convention and great service, always.","updateTime":"2023-11-18T16:16:22.065434Z"},{"reviewer":"Michael mangano","starRating":"ONE","comment":"I just found my glasses sitting in a drawer that I got maybe 3 or 4 years ago. I went back twice and told them that they were way off and gave me a terrible headache and was told both times \"Just wear them for a week\". I try them on now and it's like the right lens was off by a decimal point, it's so bad. so there they sit and I haven't been back. Maybe listen to your customers next time. I just go without.","updateTime":"2023-10-09T18:36:18.830184Z"},{"reviewer":"Jack Miller","starRating":"FIVE","comment":"Great customer experience at the Mt. Pleasant Pearle Vision. They were the only shop around that carried a particular set of frames I wanted. After purchasing the frames and lenses and leaving the store, I found a small crack in one of the lenses. I called the next day and they were more than happy to replace the lens for free no questions asked. They did an incredibly quick job replacing the lens and I love my new glasses. Thank you, Pearle Vision!","updateTime":"2023-07-14T13:02:21.117821Z"},{"reviewer":"Joyce Bethmann","starRating":"FIVE","comment":"Wow! Incredible customer support. Pearl Vision is the place for eyes. They recently helped me when I received a wrong prescription from an outside optometrist. They worked with me and the optometrist to get it right. Such a pleasant, wonderful and efficient staff. I would give them 10 stars if I could. Thank you Pearl Vision!!","updateTime":"2022-08-03T15:49:15.303938Z"},{"reviewer":"Erika B","starRating":"FIVE","comment":"Dr. David is the best ever! Would recommend to my friends and fam.","updateTime":"2022-05-30T23:51:05.566780Z"},{"reviewer":"Clara Wooters","starRating":"FIVE","comment":"Cindy and Patty gave excellent service along with Dr. Eulau and his staff. Thank you all!","updateTime":"2021-09-22T17:28:29.186547Z"},{"reviewer":"Jocelyn Idema","starRating":"FIVE","comment":"Amazing customer service! Had an emergency while out of town and they were incredible! Highly recommend!","updateTime":"2021-07-25T12:47:35.913344Z"},{"reviewer":"Marie Carladous","starRating":"FIVE","comment":"I stopped by because I was in the neighborhood and needed my sunglasses tightened. Service was fast and the employees really nice. Took care of my glasses in no time!","updateTime":"2021-03-26T14:34:42.172353Z"},{"reviewer":"Rick Shanley","starRating":"ONE","comment":"Rude..short..not helpful...awful at best. I will never go back. 2nd time treated exactly the same, one time is bad, twice not acceptable.","updateTime":"2020-11-10T21:41:57.039908Z"},{"reviewer":"Yates Creech","starRating":"FIVE","comment":"Going to Pearle Vision Center in Mt Pleasant SC was one of the nicest experiences I have had in a long time. My frame was broken. The arm had come off. Letoya wisked me in and “no problem”. Within minutes she had re attached my loose arm. When I tried to pay her, she adamantly refused. She was pleasant, smiling behind her mask, extremely professional and very caring. I highly recommend Pearle Vision and especially the one in Mt Pleasant SC","updateTime":"2020-10-18T13:11:52.553698Z"},{"reviewer":"Douglas Duvall","starRating":"FIVE","comment":"From out of town and stopped in today for a fix to my glasses. Sales Associate Latoya Toppin was extremely helpful with a customized fitting. Grateful for her assistance, expertise and customer service!","updateTime":"2020-09-03T15:32:30.735362Z"},{"reviewer":"Lance McLeroy","starRating":"FIVE","updateTime":"2020-08-08T14:09:30.692099Z"},{"reviewer":"Jennifer Scott","starRating":"ONE","comment":"Love the optometrist however can live without the rude, unprofessional staff member who greeted me when I went to get my glasses fixed. I will never go back, there are so many other options in our community.","updateTime":"2020-05-19T05:30:29.049972Z"},{"reviewer":"Blanca Smith","starRating":"ONE","comment":"Waited for attendant (tall black woman) to finish up with customer which she treated happily and smiling. When it was my turn she immediately changed her attitude towards me. now mind you this was my first time there, felt she had no patience, arrogant and got snippy with me. I asked for my prescription back and will not return as long as she's there.","updateTime":"2020-01-03T14:43:17.713746Z"},{"reviewer":"Myrto Tsavalas","starRating":"FIVE","comment":"I had the best help from LaToya to choose sunglasses She was very professional always with a smile on her face . I’m very pleased !!!","updateTime":"2019-08-15T19:55:02.258105Z"},{"reviewer":"Kelly Hughes","starRating":"FIVE","comment":"I just got a wonderful pair of glasses at Pearle vision. The staff was great in helping me pick out the best pair for me. I'm grateful for their help!","updateTime":"2019-07-29T16:04:19.981763Z"},{"reviewer":"Erica Day","starRating":"FIVE","comment":"I recieved great customer service from LaToya. She helped me very patiently go through my insurance options to upgrade my glasses.","updateTime":"2019-05-21T23:59:06.044139Z"},{"reviewer":"G","starRating":"FIVE","updateTime":"2019-05-21T02:31:01.613702Z"},{"reviewer":"TIMOTHY Babcock","starRating":"FIVE","comment":"I went to Pearle Vision for the first time since moving to the area. I wanted to write this review to commend Latoya Toppin. I needed a lot of help with choosing frames, and she was exceptional. She quickly understood that I was having difficulty making a decision on just the right frames, and she patiently worked with me and shared her expertise which resulted in my buying two pairs of glasses. She filled me with confidence and her customer service was on mark! Anyone going to buy glasses at this location should ask for Latoya! She does not disappoint!","updateTime":"2019-04-24T18:14:49.115420Z"},{"reviewer":"Ken","starRating":"FIVE","comment":"Excellent customer service. Latoya is an expert!","updateTime":"2019-03-28T14:41:23.726350Z"},{"reviewer":"jungwoo's beard","starRating":"FIVE","comment":"The best! I just picked up my new glasses and my mom got a new pair as well. Latoya is so helpful and wonderful and will help you pick the perfect style that suits your face and that is in and current with fashion trends! She helped my mom (who is 65) pick out an adorable pair without upselling her or anything! I’ve been going to Pearle Vision in town center since I was in middle school and they never disappoint!","updateTime":"2019-02-12T16:17:06.728215Z"},{"reviewer":"Bob Fenwick","starRating":"FIVE","comment":"Great service and inviting staff. They offer great deals on glasses and contacts. Looking forward to doing business here again!","updateTime":"2019-02-08T19:44:10.546497Z"},{"reviewer":"Jessica Manjarrez","starRating":"FIVE","comment":"I had a nice experience here. The doctor was friendly and efficient. Latoya, helped me pick out the best glasses for me. She was intuitive, and knew exactly what I was looking for.","updateTime":"2018-10-09T14:58:57.077528Z"},{"reviewer":"Julie Miller","starRating":"FIVE","comment":"My husband lost his glasses in the waves, and of course had no back up. The glasses employees were so nice and helpful in getting us the least expensive replacement in the quickest amount of time. They even recommended a great lunch place while we waited for the glasses. Thanks so much for making what could have been a nightmare detour on vacation into a fun diversion.","updateTime":"2018-08-20T18:13:04.374388Z"},{"reviewer":"Lora Sellers","starRating":"FIVE","comment":"Latoya Toppin Rocks!! I am always anxious when it's time to select a new pair of glasses. Adding to my anxiety is the fact that we are new to the Charleston, SC area and I didn't know where to go for an eye doctor or new glasses. A colleague/friend referred me to Pearl Vision in Mount Pleasant. I am so happy she did. I was beyond pleased with the excellent customer service, level of expertise/knowledge, and the overall guidance from Latoya Toppin. She was very patient with me as I rambled on about my dilemma of selecting the right glasses and not once did she get frustrated with me. \"I was even frustrated with myself- lol.\"\n\nLatoya is passionate about her job and really enjoy helping her customers. She is kind and friendly too. When Latoya presented me with options to consider, it was very clear to me that she had carefully listened and observed my likes/dislikes and all of the frames were appropriate selections. Latoya is one of the best customer professionals I have ever encountered while selecting eye glasses. If you are in the market for a new pair of glasses or sunglasses, you must stop by to see Latoya. You won't be disappointed. Thanks Latoya for turning something I dread doing into a positive experience. It was a pleasure meeting you. You are truly the best!","updateTime":"2018-04-01T02:12:06.272Z"},{"reviewer":"Deb D","starRating":"FIVE","comment":"I don't like looking for new frames. This year I had the best experience at Pearle Vision. When I walked in the door was made to feel at ease. Patty and La Toya were so friendly! They were honest about what i looked like in certain frames. They listened to what I said I wanted in frames and led me to frames that matched. They were so helpful. It was FUN looking for frames.If you are needing eyewear, this is the place to go!\nLa Toya and Patty will \"hook you up\" !!!","updateTime":"2018-03-12T13:18:38.927Z"},{"reviewer":"Maureen Van Tiem","starRating":"FIVE","comment":"We love this place. You can’t beat the customer service from Patti and (now) LaToya. You’ll feel like you are in a high end boutique. The frame selection is current and their input is spot on. They pick up on your personality as well as your facial features. Pearle Vision Mt. Pleasant never disappoints.","updateTime":"2018-03-01T02:38:20.361Z"},{"reviewer":"Roger Fix","starRating":"FIVE","comment":"Latoya did an excellent job of helping me with a new set of glasses. Very professional, courteous and a great smile.","updateTime":"2018-02-03T16:45:39.360Z"},{"reviewer":"Maria Esteves","starRating":"FIVE","comment":"I don't often take time to write reviews...but the service here was so outstanding that I must!!!! The staff are friendly and extremely helpful. I walked in with broken prescription sunglasses expecting to have to pay a small fortune for a replacement. Mike was able to find me new ray ban frames that my lenses could pop into....all the while being extremely patient as I tried on just about every frame that could be a possibility. No pressure, just a true willingness to help me find the perfect fit. Thank you Mike and all the staff for your professionalism.","updateTime":"2018-01-20T15:00:16.782Z"},{"reviewer":"Brad Kingsley","starRating":"FIVE","comment":"Great experience! The staff was very friendly and helpful. Even gave an honest “I probably wouldn’t” on a feature that would have cost us another $150. Not counting that $150, the glasses and prescription would still have been $130 less than our optometrist. Highly recommended.","updateTime":"2018-01-05T17:07:26.585Z"},{"reviewer":"Cindy Castaneda","starRating":"FIVE","comment":"I went to Pearle Vision to get a long awaited pair of glasses and Latoya took good care of me helping me find a pair of glasses I would be happy with! Thanks Latoya!","updateTime":"2017-12-28T03:05:23.005Z"},{"reviewer":"C H","starRating":"FIVE","comment":"These ladies are all so sweet and fun. They are patient and give honest feedback when you're trying on glasses. Highly recommend going to see them!","updateTime":"2017-12-08T13:35:46.218Z"},{"reviewer":"ariel pitman","starRating":"FIVE","comment":"I recently went to Pearle Vision for the first eye exam of my adult life. Considering I was new to picking out frames, LaToya Toppin was heaven sent. Not only was she delightful to talk to, she helped me pick out the perfect frames for my face and my personality. She is the only person I would recommend you go see when you need to get new frames. She makes the process easy, fun, and delightful. She was a pleasure to work with. Go see her!","updateTime":"2017-12-04T18:20:23.250Z"},{"reviewer":"John Mirabelli","starRating":"FIVE","comment":"Latoya was extremely helpful and knowledgeable of all my vision needs. From lenses,to frames,to the insurance coverage she was very proficient and gave outstanding advice and recommendations.","updateTime":"2017-12-02T18:05:58.991Z"},{"reviewer":"Tom Johnson","starRating":"FIVE","comment":"Latoya Toppin was extremely helpful when my wife picked out the first pair of glasses that she had purchased in many years. She was positive without being pushy. She helped her narrow her options and come up with just the right choice. My wife has gotten rave reviews on that choice from family and friends.","updateTime":"2017-11-30T23:34:10.964Z"},{"reviewer":"Bayly Silverman","starRating":"FIVE","comment":"I purchased my glasses here and they were very helpful. I just brought my energetic and not super cooperative 4 year old to buy her first pair of glasses and they were so patient and helped us until we found the perfect pair.","updateTime":"2017-11-13T23:05:54.617Z"},{"reviewer":"Stephanie Pecht","starRating":"FIVE","comment":"I had a great experience! Latoya helped me to find the perfect pair of glasses. She was extremely friendly, patient, and knowledgeable. Thanks!","updateTime":"2017-11-11T20:36:07.817Z"},{"reviewer":"susan akin","starRating":"FIVE","comment":"LaToya was so helpful with my husband picking out his new glasses. He has difficulty finding glasses to fit his huge head and she made it a fun and delightful experience. We look forward to working with LaToya often. Thank you, John and Susie Akin","updateTime":"2017-10-09T21:48:25.852Z"},{"reviewer":"Joe Stonesifer","starRating":"FIVE","comment":"Just what we needed- patient help (my daughter can be a fun, funny, exasperating challenge!), right product, reasonably quick turnaround, and reasonable pricing with our insurance. Not to mention the patience with a few \"adjustment to perfection\" visits during the 72 hrs. subsequent to delivery. I know we'll see you all again soon for another tweak! Thank you Latoya and all of the rest of you.","updateTime":"2017-09-29T19:15:44.455Z"}]