[{"reviewer":"Ellis","starRating":"FIVE","comment":"I saw Dr. Matthew moe today and he was amazing. Special shout out to Anaya for helping pick out the glasses. And to Stacy at the front desk for always being funny and welcoming.","updateTime":"2025-11-22T15:47:58.865048Z"},{"reviewer":"Max Solhiem","starRating":"FIVE","comment":"Excellent service as usual!","updateTime":"2025-11-15T16:52:36.916366Z"},{"reviewer":"Tosha Wilde","starRating":"FIVE","comment":"Excellent staff and experience from start to finish was fast but informative.","updateTime":"2025-11-12T22:27:56.663009Z"},{"reviewer":"Spencer Mashek","starRating":"FIVE","updateTime":"2025-11-11T22:45:13.934842Z"},{"reviewer":"Jennifer Jeane","starRating":"ONE","comment":"I asked for my prescription, as I have moved and lost quite a bit in a fire, and they said since it was expired, by less than a month, they wouldn’t give me it. Super helpful. Thanks. 👎🏼","updateTime":"2025-11-03T23:06:14.927919Z"},{"reviewer":"Hanesha","starRating":"FIVE","comment":"Fast friendly customer service. Hardly any wait time for my eye exam. Kim made me feel at ease with my concern regarding my insurance. I recommend Pearl Vision for anyone who's looking for glasses or contacts!","updateTime":"2025-10-17T20:10:39.288598Z"},{"reviewer":"Bret Dobbins","starRating":"FIVE","updateTime":"2025-10-15T23:47:38.556600Z"},{"reviewer":"Global Express Trucking LLC","starRating":"ONE","comment":"I recently had my annual eye exam, which I understood would cost around $100. At checkout, I was informed the total was $150. When I asked for clarification, I was told the additional $50 was for a contact lens fitting.\n\nI did not request a contact lens fitting. I was satisfied with my current contacts, and the doctor offered for me to try new Air Optix lenses during the exam. I was not informed beforehand that this would result in an additional charge.","updateTime":"2025-10-10T04:25:35.351728Z"},{"reviewer":"William Thompson","starRating":"FIVE","updateTime":"2025-10-09T18:29:46.720608Z"},{"reviewer":"Shawna Goetzinger","starRating":"FIVE","comment":"Stopped in to have my bow put back on. Customer service is always excellent!!","updateTime":"2025-09-29T22:12:29.215489Z"},{"reviewer":"Zulma E Ayala","starRating":"FIVE","comment":"I love the experience, they really listened to my corncern.","updateTime":"2025-09-24T19:01:49.949154Z"},{"reviewer":"Bret Danielson","starRating":"FIVE","comment":"I’ve had the pleasure of seeing Dr. Mor on two occasions, both times on short notice. Each visit, Dr. Moe provided outstanding clinical care and demonstrated exceptional bedside manner. I truly appreciated how efficiently I was accommodated and how thoroughly my concerns were addressed. His professionalism, compassion, and expertise made a significant difference in my experience. Highly recommended!","updateTime":"2025-09-13T18:37:02.773576Z"},{"reviewer":"Yasniel Vargas","starRating":"FIVE","comment":"(Translated by Google) Very good and professional service\n\n(Original)\nMuy buen servicio y profesional","updateTime":"2025-09-06T17:07:58.620253Z"},{"reviewer":"valerie silbernick","starRating":"FIVE","updateTime":"2025-08-28T18:12:44.586029Z"},{"reviewer":"Vickie Brown","starRating":"FIVE","updateTime":"2025-06-26T22:35:04.957344Z"},{"reviewer":"Asisa Rolle","starRating":"FIVE","comment":"This is my second time getting an eye exam at Pearle Vision, and once again, I left completely impressed. The staff is super friendly, the office is clean, and I noticed they’ve updated their eyewear selection since my last visit—it’s fresh and stylish.\n\nWhat I really appreciate is how personable and knowledgeable the team is. They take time to give you one-on-one service, helping you find frames that truly fit your face, lifestyle, and fashion sense. There’s no pressure or pushy sales tactics—just a smooth, comfortable experience. They even introduced me to options I didn’t know were available. I ended up choosing a second pair of frames, and they converted them into sunglasses, which was a great surprise.\n\nWhat really touched me, though, was the kindness shown to my family. After my daughter experienced a house fire, the supervisor and nurse at Pearle Vision heard about it and gifted my grandson a Dairy Queen gift card. That gesture was so unexpected and deeply appreciated. It just speaks to the kind of heart and care that makes Sioux Falls special.\n\nThank you, Pearle Vision—you’ve earned a lifelong customer.","updateTime":"2025-06-18T00:19:02.404187Z"},{"reviewer":"eagle one","starRating":"ONE","comment":"Overpriced","updateTime":"2025-06-13T20:16:39.534643Z"},{"reviewer":"Dave","starRating":"FIVE","comment":"While I’ve been a repeat customer to Pearle Vision for 10 years now because of the ease of exam and purchase this time I was very impressed with Serenity who made buying a new pair of prescription sunglasses quick, efficient and pleasant with just the right amount of small talk and little upselling.","updateTime":"2025-06-12T01:18:26.453596Z"},{"reviewer":"Kyle Golder","starRating":"FIVE","comment":"Keep up the great work!","updateTime":"2025-06-07T21:22:27.430524Z"},{"reviewer":"Bryan G","starRating":"FIVE","comment":"Very great service!! My eye appointment went swiftly. Dr. Mathew Moe covered everything to where I had no question after the appointment was done he was very efficient. When it came to picking out a pair of glasses I was helped by optician MacKenzie Amundson . She was very helpful , kind, and had a lot of patience while working with me. Such a great experience here!!","updateTime":"2025-06-07T17:43:28.897390Z"},{"reviewer":"Sarah Swensen","starRating":"FIVE","comment":"Super convenient scheduling, friendly staff, easy to talk to Dr. Overall great experience","updateTime":"2025-06-04T02:58:02.431225Z"},{"reviewer":"Haley Rogers","starRating":"FIVE","comment":"Dog chewed up my glasses, I walked in and they took them back and got them put back together. Was in and out within like 10 minutes. Didn’t charge me anything","updateTime":"2025-05-22T18:01:50.629928Z"},{"reviewer":"gurkamaljit kaur","starRating":"FIVE","comment":"Wow ! Dr. heidi and staff are super amazing .\n\nThey have a poster board of pets !\nPlease check Norman out !","updateTime":"2025-05-09T21:13:39.317690Z"},{"reviewer":"Misty Fish","starRating":"FIVE","comment":"We were visiting our children and my husband was helping my son with a project. He ended up with a metal fragment in his eye. They seen him right away and were able to get the metal out and antibiotics started. We could not recommend them enough. Great service! It was Easter weekend so we were sure we wouldn’t get in anywhere but an ER but they were open on Saturday.","updateTime":"2025-04-20T15:59:20.482240Z"},{"reviewer":"Tara Kilker","starRating":"FIVE","comment":"Dr McKenzie was incredibly friendly and helpful. Kim was also very helpful and friendly we absolutely love them and will only come to Pearl vision going forward","updateTime":"2025-03-13T15:10:32.203784Z"},{"reviewer":"lost boss","starRating":"FIVE","updateTime":"2025-03-05T15:31:54.844016Z"},{"reviewer":"Wilson Arteaga","starRating":"ONE","comment":"Only went once for an eye exam and my optometrist was cranky and rude. Never again.","updateTime":"2025-02-28T17:55:07.739113Z"},{"reviewer":"Slee Castaway","starRating":"FIVE","comment":"My experience was great! I appreciate them for getting me in so quickly! I was in desperate need of the correct prescription for eyeglasses, and I got my new pair within an hour of having my appointment. I couldn't believe how well I was treated with such kindness and courteous service. Thank you Pearl Vision on Louise Ave!","updateTime":"2025-02-28T03:59:33.698867Z"},{"reviewer":"Janice Healy","starRating":"FIVE","comment":"The whole staff was amazing and treated my son with patience and respect.","updateTime":"2025-02-22T20:55:04.530814Z"},{"reviewer":"Sid Kounlabout","starRating":"FIVE","comment":"Staff was kind and knowledgeable","updateTime":"2025-02-22T18:37:49.716293Z"},{"reviewer":"Zoey Bornhorst","starRating":"FIVE","updateTime":"2025-02-20T17:46:32.547985Z"},{"reviewer":"Anne Sin","starRating":"FIVE","comment":"Everyone was so friendly at Pearle Vision. Kim & Kevin were an awesome team to get me set up with glasses, and I appreciated Dr. Heidi who did my exam as well!","updateTime":"2025-02-14T21:18:55.726916Z"},{"reviewer":"Veda Tonneson","starRating":"FIVE","comment":"Gabby is fantastic! She was so friendly and helpful when I was trying to pick out frames. She is very knowledgeable and made my shopping experience really fun! Definitely will be back!","updateTime":"2025-02-07T01:05:12.388023Z"},{"reviewer":"kim doney","starRating":"FIVE","comment":"Pearle Vision on S. Louise went above and beyond for my grandson. He lost his glasses in the river on vacation. They were able to get him some glasses made quickly at their in-store lab so he could drive back home. Kevin is always a pleasure to work with. Everyone in store was very helpful and you can tell they love their job. They spoke very highly of the clinic staff for when we are in need of exams.","updateTime":"2025-01-11T23:03:58.548407Z"},{"reviewer":"Tiffany Evans","starRating":"FIVE","comment":"Kristi is the most patient and helpful human ever! Such great guest service, genuine care! Need more people in the world like her!","updateTime":"2025-01-02T20:32:43.096413Z"},{"reviewer":"Leonardo Ramos","starRating":"FIVE","updateTime":"2024-12-16T18:21:56.410491Z"},{"reviewer":"Gary Abbott","starRating":"FIVE","comment":"My father had a fall and broke his glasses and needed a replacement immediately as he was visiting from out of town and couldn't get a script, we called around everywhere and pearle vision was able to get him in immediately for a new script AND glasses just a few hours later! We were so very thankful!!!","updateTime":"2024-11-23T21:08:12.730259Z"},{"reviewer":"Ashley","starRating":"FIVE","comment":"Fantastic experience! The team was very kind and patient with all of my questions.","updateTime":"2024-10-02T20:51:15.968336Z"},{"reviewer":"Bethy Keffer","starRating":"FIVE","comment":"Awesome job Krisi! Alway friendly, helpful and knowledgeable. The selection of frames is very good and priced accordingly for designer frames","updateTime":"2024-09-20T13:24:43.420673Z"},{"reviewer":"Jordan Pannell","starRating":"FIVE","comment":"Had my glasses snap in half on me. My prescription was expired and I needed a new pair of glasses asap because I was going out of country a week or so later. Not only did I get an exam and new prescription on the same day, They also were able to set me up with a pair glasses on the same day. Kim, I believe was her name, went above and beyond to help me pick out frames, and made sure I had everything I needed before my purchase. 10/10 recommend","updateTime":"2024-09-12T11:58:39.605557Z"},{"reviewer":"Jennifer Johnson","starRating":"FIVE","comment":"Amazing customer service from my eye exam to the day I picked up my new glasses. Would highly recommend.","updateTime":"2024-09-09T01:15:59.870644Z"},{"reviewer":"Jordan Uilk","starRating":"FIVE","updateTime":"2024-08-31T14:47:33.768998Z"},{"reviewer":"Mike C","starRating":"FIVE","comment":"I needed an emergency repair to my prescription sunglasses while travelling through Sioux Falls by motorcycle. I can’t say enough about how friendly and accommodating Kim and Kevin were. They fixed my glasses quickly and got me on my way again. Many thanks to you both for your help!","updateTime":"2024-08-31T00:53:31.607658Z"},{"reviewer":"Alex and Abby Skon","starRating":"ONE","comment":"They were not very helpful or friendly. I bought 3 pairs of glasses and it was way over price. And they were not even cute just plain with name brands. Spent over 15,000.00 never go there again not worth it... Very disappointing and they didn't even ask to see how it measured on my face to see if the glasses fit well .. I have major headaches","updateTime":"2024-08-24T22:44:56.795171Z"},{"reviewer":"Kevin Kyle","starRating":"FIVE","comment":"I've now been to both locations in Sioux Falls, S.D. (S. Louise and S. Foss avenues) for an exam (insight Eye Care Professionals) and to have new lenses put in an existing frame. In one word, OUTSTANDING! On all accounts, the Pearle Vision team excelled. I'm extremely happy with how I was greeted and treated throughout.\nWell Done!","updateTime":"2024-08-21T19:24:26.528212Z"},{"reviewer":"James","starRating":"FIVE","comment":"Gabby was super helpful in finding the right glasses. All the individuals are good people","updateTime":"2024-08-20T22:53:44.522035Z"},{"reviewer":"Griffin Bruhn","starRating":"FIVE","comment":"Kevin was amazing, my Insurance company was giving me trouble and Kevin got everything straightened out and was very helpful.","updateTime":"2024-08-20T00:30:37.917927Z"},{"reviewer":"Angie Bruhn","starRating":"FIVE","comment":"Kevin went above and beyond helping my son get his glasses after we ran into some issues with his insurance. We are customers for life now!","updateTime":"2024-08-19T23:55:28.452327Z"},{"reviewer":"Meghan Ketcham","starRating":"FIVE","comment":"My contact ripped the morning of a wedding and they were able to get me a sample pair quickly so I could enjoy the day!! Great customer service!!!","updateTime":"2024-08-17T15:54:51.209399Z"},{"reviewer":"Megan Gietzen","starRating":"FIVE","comment":"I love this place, the Drs and staff are beyond awesome. Michael and Kim were so helpful in my journey of picking out frames and options. They really made the experience a lot of fun! I'll definitely be going back, and recommending to friends and family.","updateTime":"2024-08-15T23:34:34.013281Z"}]
