Pearle Vision Ft Worth

I scheduled my appointment a week in advance. After the snowstorm, my child’s school was unexpectedly closed all week, and with no family nearby and a cancellation fee, I had no choice but to bring my 2-year-old while I got a contact lens prescription. Despite completing most of the exam, the provider abruptly told me to canceled my appointment because my child cried and she “couldn’t focus or deliver experience .” I had driven 45 minutes, waited over an hour, and was already far into the visit. Children cry this is not brain surgery. I came to get my prescription not a damn lecture, she was rude. I tried to calm my child and asked for a few more minutes, but the provider was impatient and dismissive. The lack of empathy was shocking. I will not return and do not recommend this place, especially for parents It was humiliating and mortifying to be escorted out of there like that, I’m a single mom already struggling as it is. My two year old was just crying, not touching anything, not being rude, no hostility; just crying. You think she would’ve just get me my script and let me leave.

Allison came in clutch 💁🏼‍♀️when helping me pick out the perfect frames. Best eyeglass experience I’ve ever had. Glad I made the transition to Pearle Vision 💜

These ladies truly went above and beyond! I am from out of town & came in on 12/31 because I needed to use my insurance benefits. They unfortunately would have to ship my glasses out to me because I was flying back home to Chicago after the new year. WELL, they expedited my frames for me 🙌🏼 I didn’t even have to ask them. They were closed for new years and they just called me this morning surprising me they had them ready for me before I flew back home! What an exceptional customer service! Thank you so much. Happy new year!! Best way to start the year. They truly care 🫶🏼

I’ve been coming to Dr. Kara Nuygen for nearly 10 years, and she remains the best optometrist I’ve ever seen. Dr. Nuygen is incredibly thorough, knowledgeable, and genuinely cares about my eye health. She takes the time to explain everything clearly and answers all questions with patience and warmth. I always leave with a clear understanding of my prescriptions and any recommendations for care or follow-ups. A huge shout-out to Denise, the office manager and assistant. Denise runs the front desk perfectly friendly, efficient, and incredibly organized. Her attention to detail and seamless coordination make visits smooth and stress-free. It’s rare to find a team that combines top-tier medical care with such excellent patient service, but Dr. Nuygen and Denise nail it. Thank you for nearly a decade of excellent care. I highly recommend this practice to anyone seeking thorough eye exams, thoughtful recommendations, and a truly caring team.

Dr. Nguyen is the best!

Entire purchase process was excellent! Very professional and friendly. Thanks to everyone at this location on Hulen in Fort Worth, Texas.

The doctor was not in a hurry and listened to my concerns. She was very friendly which is a rarity these days. She took time to explain my prescription to me .

The absolute best staff!!! Everyone here is friendly and immediately makes you feel welcomed! Dr. Nguyen is attentive and takes her time with the exam. I look forward to my eye exam every year.

(Translated by Google) Very bad service. It took them two months to deliver a pair of glasses. (Original) Muy mal servicio. Nos tardaron dos meses. Par entregar un par de lentes