[{"reviewer":"Cheryl Lowe","starRating":"FIVE","comment":"I love going here and seeing Dr. Nguyen and Erika. She is so very helpful and amazing!","updateTime":"2025-11-21T23:26:07.210570Z"},{"reviewer":"Rose L","starRating":"FIVE","comment":"Great service and friendly staff","updateTime":"2025-11-20T23:18:53.376603Z"},{"reviewer":"Steven Foster","starRating":"FIVE","comment":"Very professional staff and informative. Got me in right away and did not have to wait long but while I was waiting they kept me informed on how long it was going to be. Great work.","updateTime":"2025-11-13T01:20:16.276103Z"},{"reviewer":"Corey Basinger","starRating":"ONE","comment":"Terrible place. Paid $400 for glasses with \"HD\" upgrade that was told it was supposed to widen the bifocal side to side so you dont have to be straight on. Got the glasses and this is not the case. Then suddenly, nobody on the staff can understand what I am saying and want to check prescription. Either 1, they dont understand what high definition upgrade actually does and are not explaining it correctly or 2, they are deliberately ripping folks off. Either way, I'll go elsewhere from now on.","updateTime":"2025-11-08T20:36:23.960495Z"},{"reviewer":"Daniel Yi","starRating":"FIVE","comment":"Great staff!!","updateTime":"2025-11-06T19:32:13.493168Z"},{"reviewer":"sidney lemoyne","starRating":"FIVE","comment":"Excellent staff and services , I loved the place .","updateTime":"2025-10-31T18:27:08.454770Z"},{"reviewer":"John le","starRating":"FIVE","updateTime":"2025-10-30T01:53:32.435539Z"},{"reviewer":"Alan H","starRating":"ONE","updateTime":"2025-10-26T04:40:44.794089Z"},{"reviewer":"Juan Sosa","starRating":"FIVE","comment":"Dr. ONG provides quality care. Friendly customer service. Erica was helpful and kind. Quality lenses at fair prices.","updateTime":"2025-10-23T00:35:47.873719Z"},{"reviewer":"H. F.","starRating":"ONE","comment":"Worse place to go for glasses. Unskilled individuals work here.They snotty employees too.","updateTime":"2025-10-21T20:14:55.719743Z"},{"reviewer":"Clifford Obijuru","starRating":"FIVE","comment":"Excellent services impeccable.","updateTime":"2025-10-16T19:19:17.562286Z"},{"reviewer":"Jenny Nguyen Duong","starRating":"FIVE","comment":"Desiree was very nice and helpful with promotions","updateTime":"2025-10-14T22:05:24.840719Z"},{"reviewer":"Alan H","starRating":"ONE","updateTime":"2025-10-10T22:29:27.885995Z"},{"reviewer":"Selek Midas","starRating":"ONE","comment":"I went to the doctor with a swollen and painful eye, so swollen I couldn't open it. The doctor said she needed to check my vision. I asked how I could do that if I couldn't open my eye. The doctor told me I had to. Despite trying, I couldn't. Finally, the doctor suggested I seek help elsewhere. I went to another ophthalmologist, who examined my eyelid and diagnosed me with pink eye. I was given antibiotics; the visit lasted five minutes.","updateTime":"2025-10-09T11:31:50.369177Z"},{"reviewer":"Janeth Jan","starRating":"FIVE","comment":"Desiree was awesome, thank you","updateTime":"2025-09-24T21:17:03.102147Z"},{"reviewer":"Ruth Rodriguez","starRating":"FIVE","comment":"Great staff and services, our family comes here for all or eyeglass needs.","updateTime":"2025-09-22T16:06:03.698589Z"},{"reviewer":"Sylvia Aztec","starRating":"FIVE","comment":"I was nervous, because ive neglected to have my eyes checked in for a while. Dr. Conrad made me feel at ease. I happy I came. The Doctors and staff are really compassionate and caring. .","updateTime":"2025-09-20T18:25:49.922483Z"},{"reviewer":"John Contreras","starRating":"FIVE","comment":"Dr. Conrad and Gabby did a great job assisting me. I will definitely recommend them to my family and friends.","updateTime":"2025-09-20T18:17:14.484017Z"},{"reviewer":"jenny patino","starRating":"FIVE","comment":"Brought my mom in for her exam & Erika attended us and was very helpful explaining the different quotes and different frame options .","updateTime":"2025-09-18T21:56:43.763319Z"},{"reviewer":"Jenifer Daza","starRating":"FIVE","comment":"(Translated by Google) Erika is a very kind person and provided exceptional service. I'd dealt with her before. She was very efficient in her work and customer service.\n\n(Original)\nErika es una personal muy amable y tuvo un servicio excepcional. Ya había tratado con ella antes. Muy eficiente en su trabajo, y con el trato al cliente.","updateTime":"2025-09-17T19:53:15.158727Z"},{"reviewer":"Maria Alvarenga","starRating":"FIVE","comment":"(Translated by Google) I liked the way the worker named Sofia treated me, very kind 🥰\n\n(Original)\nLa trabajadora que se llama Sofía me gustó como me atendió, muy amable 🥰","updateTime":"2025-09-13T20:22:52.595027Z"},{"reviewer":"Andrew Bobert","starRating":"FIVE","comment":"Masood was very helpful and funny. Really appreciate everything. Was a feat experience","updateTime":"2025-09-13T19:52:41.973108Z"},{"reviewer":"Walter Wilkerson","starRating":"FIVE","updateTime":"2025-09-12T12:28:06.729038Z"},{"reviewer":"Kee H.","starRating":"ONE","comment":"Never again. The doctor was nice. Eye exam great Dr. Nguyen. Their selling tactics false. I'm losing money and would rather walk out on the money then give them another dime. The glasses are still with them. They stated they have a payment plan. The lady I spoke with today states, that is not true. I asked to see the glasses and try them on. He said he can't do that. You want me to pay for them without trying them on? No thank you. My experience purchasing eyewear....horrible.","updateTime":"2025-09-10T21:46:42.309781Z"},{"reviewer":"Mirelis Lewis","starRating":"FIVE","comment":"Desiree was really helpful and kind. I have a great experience. Thank you","updateTime":"2025-09-05T17:50:14.754448Z"},{"reviewer":"Aneela Elahi","starRating":"FOUR","comment":"Desiree was awesome, got me all the discounts. Thanks","updateTime":"2025-08-27T22:24:08.683497Z"},{"reviewer":"Rich Pol","starRating":"FIVE","comment":"Sophie was very helpful in helping me pick out new glasses and making sure I was attended to quickly and efficiently 10/10 recommend","updateTime":"2025-08-25T21:33:49.377408Z"},{"reviewer":"Celia Valdez","starRating":"ONE","comment":"Hello, just here trying to make sure you all always see reviews before you make a purchase to bad companies that do not care for their customers. I WAS a faithful customer to Pearl Vision for years. I went in for a repair on my lenses because the screw fell out. The assistant was taking a long time and when she came out, she said she had scratched my lenses from top to bottom where my bifocal is. I asked for the office name, Jennifer, but she was off on Monday. The assistant said she'd let her know to call me on Tuesday to make an arrangement. Tuesday noon, still no phone call. So, I called, she was in the office and denied the incident and said she was not told. So, immediately went to the store. Funny thing was that as soon as she saw me walk in, she said, I'll fix it for $450. 😲 Yikes! I thought you didn't know anything. They went from $450, to $350, to $250. I said, this was not my fault! Why should I have to pay for lenses that were damaged by y'all? I informed them that I would file a claim with corporate. She threatened me and said that if I dud, that they'd no longer help me. That was all she could do, advised by the store manger Jessica. I filled the claim with corporate and the store told them that I had agreed if my glasses were damaged it would not be their fault. I never agreed nor was told about it. Now, I feel maybe they purposely do these damages for them to charge!? Idk 🤷♀️ I'm sad and frustrated. I explained to them that I had lost my job a year ago and I was home carrying for my elderly mother-in-law, if they'd touch their heart to repair my lenses. I had paid $717 for them a year ago and just like that they wanted me to pay again. What is wrong with these companies?! Just FYI neighbors, READ YOUR REVIEWS! 🫶 Pearl Vision on Hwy 6, you have lost a faithful customer. God, I ask for justice in the name of Jesus!","updateTime":"2025-08-22T17:55:03.946829Z"},{"reviewer":"Arlene Flores","starRating":"FIVE","comment":"Pearle Vision has exceptional customer service. They are kind, patient,\nand helpful and their prices are great. I highly recommend!","updateTime":"2025-08-16T20:16:24.921530Z"},{"reviewer":"Betsy Martinez","starRating":"FIVE","comment":"I recently visited Pearle Vision for an eye exam and to get new glasses, and I couldn’t be happier with the experience. The entire process was smooth and professional from start to finish.\n\nWhat I really loved about the service was how thorough and efficient the eye exam was. Everything was clearly explained, and I felt confident in the results. The selection of glasses was also great, with plenty of stylish and practical options to choose from.\n\nThe staff treated us with genuine kindness and care. Everyone was welcoming, patient, and helpful — especially Jennifer. She went above and beyond to make sure I found the right pair of glasses and made the entire experience enjoyable. Her knowledge, friendliness, and attention to detail truly stood out.\n\nI highly recommend Pearle Vision, and if you go, definitely ask for Jennifer — she’s amazing!","updateTime":"2025-08-09T16:33:57.507299Z"},{"reviewer":"Dora Roldan","starRating":"FIVE","comment":"Luis was very helpful with picking out a pair for me and going over the lenses made it a very easy visit and they took me as a walk in!","updateTime":"2025-08-08T19:51:15.714535Z"},{"reviewer":"Cindy Ngo","starRating":"FIVE","updateTime":"2025-07-24T22:23:46.719047Z"},{"reviewer":"Cynthia Madden","starRating":"FIVE","comment":"Very good customer service. The Doctors are great!!","updateTime":"2025-07-05T21:57:37.157226Z"},{"reviewer":"Vilma Calderon","starRating":"FIVE","comment":"(Translated by Google) Good treatment and attention Erika\n\n(Original)\nBuen trato y atención Erika","updateTime":"2025-06-03T16:25:00.609709Z"},{"reviewer":"Esperanza Rodriguez","starRating":"FIVE","comment":"Excellent costumer service by Jennifer. She help us in everything we needed.","updateTime":"2025-06-02T03:42:20.753953Z"},{"reviewer":"Arod","starRating":"FIVE","comment":"Excellent customer service by Jennifer at Copperfield.","updateTime":"2025-06-02T03:33:35.196829Z"},{"reviewer":"Tony","starRating":"FIVE","comment":"Great customer service and staff, got a pair of glasses at a good price!","updateTime":"2025-05-22T18:20:25.231936Z"},{"reviewer":"Paul Sam","starRating":"FIVE","comment":"Exam was fantastic. Seen on time. Great customer service. I have used this Pearle Vision location for over ten years.","updateTime":"2025-05-16T14:58:37.619345Z"},{"reviewer":"Patricia Trejos","starRating":"FIVE","comment":"(Translated by Google) Sofía's service was excellent, very kind, she advised me very well with my glasses. 5 stars.\n\n(Original)\nExcelente la atención de Sofía,muy amable,me asesoró muy bien con mis gafas.5 estrellas.","updateTime":"2025-05-11T19:25:28.614557Z"},{"reviewer":"Marbelis Marbelis","starRating":"FIVE","comment":"(Translated by Google) Thank you very much and many blessings to Miss Sofi and to the Doctor, as well as to all the staff who work at Pearle Visión, for the excellent treatment and dedication with the patients, I urge you to visit them\n\n(Original)\nMuchas gracias y muchas bendiciones para la señorita Sofi y para la Doctora, así para todo el personal que labora en Pearle Visión, por el excelente trato y dedicación con los pacientes, los exhorto a que los visiten","updateTime":"2025-05-10T16:01:04.966381Z"},{"reviewer":"Tramaine Luke","starRating":"FIVE","comment":"Excellent customer service, fantastic prices, and comfortable eyewear. I highly recommend this place!","updateTime":"2025-05-03T17:50:21.725636Z"},{"reviewer":"Hong Van","starRating":"FIVE","comment":"Service is on time -and staffs is friendly.","updateTime":"2025-04-26T19:39:32.908217Z"},{"reviewer":"Kimberly Serna","starRating":"FIVE","comment":"I had an amazing visit with Ericka , I definitely recommend her , and she made my mom feel comfortable and she is Bilingual, very helpful.","updateTime":"2025-04-22T17:20:09.209542Z"},{"reviewer":"Anel Vargas p","starRating":"FIVE","comment":"I recommend it 100% if you have problems with your eyes, go to this place. Luis attended me and I really give him 100 for kindness and professionalism.","updateTime":"2025-04-17T21:44:13.984432Z"},{"reviewer":"Olivia Ann Gonzalez","starRating":"FIVE","comment":"Great service and staff. I was able to get two pairs with the works at a great price! Thank you, to Gabriela!","updateTime":"2025-04-17T14:54:22.490305Z"},{"reviewer":"Thach Phu","starRating":"FIVE","updateTime":"2025-04-14T22:30:52.066206Z"},{"reviewer":"Crystal Rojas","starRating":"FIVE","comment":"Pearl vision has always been our place to go for contacts and eye glasses! Jennifer was awesome with all her help as well as Sofia who took care of us, such a sweet helpful informative person! We really appreciate their assistance!","updateTime":"2025-04-08T16:21:53.029985Z"},{"reviewer":"rafael flores","starRating":"FIVE","comment":"Excellent service everything went smoothly with the exam and choosing a new pair of glasses. The staff was very friendly.","updateTime":"2025-04-06T00:33:54.511685Z"},{"reviewer":"Richy Alvarado","starRating":"FIVE","comment":"Great service! Got taken care of quickly! high recommend","updateTime":"2025-03-29T20:24:09.983462Z"},{"reviewer":"Maria Ballesteros","starRating":"FIVE","comment":"Great customer service. Recommend this place","updateTime":"2025-03-29T19:45:31.891652Z"}]
