[{"reviewer":"De'Lana Williams","starRating":"FIVE","comment":"I had another great experience at Pearl Vision! The customer service was outstanding from start to finish. Erica and Ms. “Chubby” were absolute loves, from the pre-exam and paperwork all the way through closing out. They made everything smooth, welcoming, and stress-free.\n\nDr. Duplantier is extremely knowledgeable and has such great conversation, which makes the visit even better. I’ve been coming here for years, and I truly appreciate the consistency in care. The new renovations look amazing and make the space feel even more inviting. Highly recommend!","updateTime":"2026-02-10T18:27:37.638617Z"},{"reviewer":"jocelyn H","starRating":"FIVE","comment":"Went to buy frames here and Erica was very helpful and knowledgeable when picking out my frames. Would def recommend coming here! ☺️","updateTime":"2026-02-07T15:22:10.977989Z"},{"reviewer":"Nancy Garza","starRating":"ONE","comment":"I had a very poor experience at this location. Erika was unhelpful and unprofessional throughout my visit. Her behavior, including rolling her eyes and exchanging looks and smiles with a coworker, made me feel disrespected and uncomfortable. Customer service should always be a priority, and unfortunately that was not the case here. Based on this experience, I would not recommend this place.","updateTime":"2026-02-05T19:18:47.874694Z"},{"reviewer":"Erick Alba","starRating":"ONE","comment":"I wanted to be a new client of this office but they pissed me off. Erica had me on hold for over 25 min, and I still didn’t even get to make the appointment","updateTime":"2026-02-04T17:41:58.181032Z"},{"reviewer":"Yonathan Cerda","starRating":"ONE","comment":"Erika treated my wife disrespectful upon entrance to the store.\nYall need to do something about her","updateTime":"2026-01-30T22:47:23.800908Z"},{"reviewer":"Denitria Ivory","starRating":"FIVE","comment":"Brittany was very helpful and a perfect example of wonderful customer service. I am a customer service manager and she did an awesome job in my opinion.","updateTime":"2026-01-30T00:30:12.117949Z"},{"reviewer":"Ronald","starRating":"FIVE","comment":"Great service love coming here","updateTime":"2026-01-17T15:23:19.240276Z"},{"reviewer":"Nanda","starRating":"FIVE","comment":"Great service, good quality and top notch supplies. Look forward to my visit every year!!","updateTime":"2026-01-17T14:04:55.347023Z"},{"reviewer":"ricky adams","starRating":"FIVE","comment":"Brittany was great","updateTime":"2026-01-15T23:11:12.281937Z"},{"reviewer":"liz rodriguez","starRating":"FIVE","comment":"Dr. D, Brittany and Erica were kind and professional. The atmosphere is welcoming and calm! It also smells really good in the store.","updateTime":"2026-01-08T19:20:25.568537Z"},{"reviewer":"Adrianna","starRating":"FIVE","comment":"Brittany and Dr.d was very helpful and took good care of me and my mother who had the appointment. Brittney was very helpful with picking the most appealing frame for our faces and also Dr. d was very helpful with the eye exam. All the women in the establishment were kind and helpful.","updateTime":"2026-01-08T19:19:45.786029Z"},{"reviewer":"Reagan Maryland","starRating":"FIVE","comment":"Brittany was very helpful","updateTime":"2026-01-06T22:44:48.186907Z"},{"reviewer":"De'Roderick Simpson","starRating":"FIVE","comment":"One of the best experiences ever and amazing service. Brittany's was amazing and very informative and helpful","updateTime":"2026-01-03T18:19:46.517427Z"},{"reviewer":"Shyria Joseph","starRating":"FIVE","comment":"I was greeted by the entire staff and Brittany was very patient with me and very informative. I was very indecisive and she helped me through the entire process. Such a sweetheart","updateTime":"2026-01-02T18:42:01.333024Z"},{"reviewer":"Jhon'Nari Cole","starRating":"FIVE","comment":"Dr. D is absolutely great, professional and keeps me in and out. Brittany is super sweet and helpful, didn’t mind taking time out & helping me pick the perfect frames.","updateTime":"2025-12-31T17:15:25.440635Z"},{"reviewer":"Joe Betts","starRating":"FIVE","comment":"All my needs were meet during my eye exam. I highly recommend this place,good customer service and the staff was very helpful when I needed to find the right eye wear.","updateTime":"2025-12-30T20:14:07.884444Z"},{"reviewer":"Antionette Hutchinson","starRating":"FIVE","comment":"I always have a great experience here. Dr Duplantier is always so caring and amazing. Anna the assistant manager is incredible and helped me figure out what was best for me regarding needs and price. I love this place.","updateTime":"2025-12-23T17:30:51.951456Z"},{"reviewer":"Latreece Singleton","starRating":"FIVE","comment":"Great staff. Very nice and accommodating. Patient and informative from front desk to Doctor. Highly recommend","updateTime":"2025-12-03T23:11:58.837942Z"},{"reviewer":"Chanda Josey","starRating":"FIVE","comment":"Anna was awesome. She was very nice and helpful.","updateTime":"2025-11-26T22:32:00.892248Z"},{"reviewer":"Vincent Sims","starRating":"FIVE","comment":"Great job anna","updateTime":"2025-11-26T20:57:29.244555Z"},{"reviewer":"Terry Davis","starRating":"FOUR","comment":"The help was professional , But i had to go to Walmart for a second pair of glasses Because the sales person Told me my glasses wouldn't be ready for pick up until\n\" At Least A entire MONTH or possible more That's Ridiculous ! Anyway all good other than having to leave pearle Vision To go to Another Vision Center To get some glasses Sooner So im not driving at night with my prescription Sun glasses . Walmart said ten day's or less , pearle Vision a whole month or MORE .＼(^_^)／","updateTime":"2025-11-25T12:49:52.693034Z"},{"reviewer":"Alicia Gallardo","starRating":"FIVE","comment":"Made an end of day appointment and the wait time was very short, the dr was lovely and ann was very helpful.","updateTime":"2025-11-24T23:57:20.972878Z"},{"reviewer":"Rod Brown","starRating":"FIVE","comment":"Dr. Duplantier, Anna and Chubby treated me first class, as always!","updateTime":"2025-11-22T20:37:56.935610Z"},{"reviewer":"Chondra Berkel","starRating":"FIVE","comment":"The service my family and I received on the 22th of November was great. Brittany and Dr. Duplantier was tentative to our needs. I have been with this location since they opened so that speaks volumes.","updateTime":"2025-11-22T16:09:26.206442Z"},{"reviewer":"Rheyna Tinguee","starRating":"FIVE","comment":"Ms.Chubby and Brittany were very helpful. And Dr.Chen was helpful with my contacts.","updateTime":"2025-11-21T23:23:47.318412Z"},{"reviewer":"Daphne Carr","starRating":"FIVE","comment":"Great customer service by Erica! She was friendly, professional, and extremely helpful as I selected new frames. I highly recommend this location.","updateTime":"2025-11-21T19:32:36.577109Z"},{"reviewer":"Paula Haynes","starRating":"FIVE","comment":"Dr. Duplantier and her staff are amazing! I’ve been coming here for years and the customer service is always great. They took care of my daughter and I very well. Thank ya’ll!","updateTime":"2025-11-20T23:49:24.287334Z"},{"reviewer":"Edward Sims","starRating":"FIVE","comment":"Made me feel at home...very professional and the doctor was very thorough....I would definitely come again 🫡💯","updateTime":"2025-11-20T00:15:34.601180Z"},{"reviewer":"Reyes Garza","starRating":"FIVE","comment":"Great experience staff and Dr. were great and very professional!","updateTime":"2025-11-16T17:27:23.067321Z"},{"reviewer":"Mary Williams","starRating":"FIVE","updateTime":"2025-11-08T20:31:16.728219Z"},{"reviewer":"Elissa Reyes","starRating":"FIVE","comment":"Erika and Anna were amazing.","updateTime":"2025-11-08T16:34:01.691136Z"},{"reviewer":"bridget gomez","starRating":"FIVE","comment":"I just had a routine eye exam and the staff Brittany, Erica and Dr.Chang were amazing. Great customer service, they even helped me choose my frames. Thank you!","updateTime":"2025-11-07T22:02:11.094937Z"},{"reviewer":"Jacob Cantu","starRating":"FIVE","comment":"Really nice place, the doctor was awesome and showed me what the inside of my eye looks like with a detailed explanation of everything! Then Erica really helped out with choosing the right glasses frame and made sure everything went smoothly. Even though they are currently undergoing a renovation the service was top notch.\nAs a nice plus, I did not have to get my eyes dilated which was a first for me! Get your eyes checked here!","updateTime":"2025-11-06T22:09:08.097929Z"},{"reviewer":"Kendria Jones","starRating":"FIVE","comment":"My visit today was exceptional. Dr. Lestavia Duplantier demonstrated a high level of knowledge, professionalism, and warmth throughout my appointment. The entire team provided outstanding service and made me feel genuinely welcomed from the moment I arrived. I sincerely appreciate the excellent care and attention I received. Thank you for such a wonderful experience.","updateTime":"2025-11-05T18:38:51.989843Z"},{"reviewer":"Leonardo Varela","starRating":"FIVE","comment":"Best place to get glasses 🙏10/10","updateTime":"2025-10-31T17:55:44.235473Z"},{"reviewer":"Lisa Orozco","starRating":"FIVE","comment":"Dr. Duplantier is fabuloso. Staff very knowledgeable on insurance and best ways to save. Excellent staff, super clean office and everyone is super kind. I have a new place! Wry excited for me, and the health of my eyeballs. Thank you!","updateTime":"2025-10-22T22:28:34.054164Z"},{"reviewer":"nick blossfeld","starRating":"FIVE","comment":"Ms. Anna and company were very expeditious and kind in dealing with me. Broke my glasses in half like a total doofus and they still helped me out. The best!","updateTime":"2025-10-21T21:39:33.588329Z"},{"reviewer":"Tatiania Dove","starRating":"FIVE","comment":"My visuts are akways awesome and efficient. Never a long wait and Anna was the best in customer service.","updateTime":"2025-10-20T19:02:37.146602Z"},{"reviewer":"Paul Sanchez","starRating":"FIVE","comment":"Anna Marroquin was excellent","updateTime":"2025-10-03T17:59:26.469739Z"},{"reviewer":"Jose Juarez","starRating":"FIVE","updateTime":"2025-09-28T13:16:15.053888Z"},{"reviewer":"Luis Rodriguez","starRating":"FIVE","comment":"Today was my first day getting glasses and taking an eye exam. Everyone was very helpful and answered all my questions honestly, the exam was only 10 dollars with insurance and Anna helped me a lot choose the right frames for me and the style I wanted. Definitely coming back and staying for the ride!!","updateTime":"2025-09-20T15:15:57.049867Z"},{"reviewer":"Lena Sweeney","starRating":"FIVE","comment":"Anna Marroquin is amazing!! Her customer service skills are exceptional and on top of that an excellent teacher in the eye product/sale!!","updateTime":"2025-09-19T16:13:52.735373Z"},{"reviewer":"Patrina Mosca","starRating":"FIVE","comment":"Excellent service. Very knowledgeable and helpful. Staff is professional.","updateTime":"2025-09-17T21:01:32.617294Z"},{"reviewer":"Jeannette Cantu","starRating":"FIVE","updateTime":"2025-09-15T22:42:22.216490Z"},{"reviewer":"Eunice Russ","starRating":"FIVE","comment":"Dr D is great doctor well knowledgeable in her profession and the is great the staff is excellent very helpful and kind thank you Anna for going above and beyond to help with my eyeglass choices it’s always challenging to get glasses and Anna exceeded expectations in doing her job thank you pearl vision on east freeway I have loyalty customer for 10 yrs and the treat is excellent thank you","updateTime":"2025-09-08T18:35:43.389662Z"},{"reviewer":"Cassandra Bass","starRating":"FIVE","comment":"Love this location. They were so helpful and friendly and helped me to maximize my insurance coverage to my best advantage. The optometrist is awesome! She listens and addresses all your concerns.","updateTime":"2025-08-30T22:44:30.502374Z"},{"reviewer":"Latasha Jones","starRating":"FIVE","comment":"Customer satisfaction is A+ Anna is amazing!!! She took the time to help me choose frames and I was finally able to decide to make a purchase. This location has great employees that are willing to go the extra mile!","updateTime":"2025-08-26T21:58:39.876854Z"},{"reviewer":"Ricky Tenorio","starRating":"FIVE","comment":"Anna as always is great help and explains everything without hesitation.","updateTime":"2025-08-21T21:23:51.300107Z"},{"reviewer":"Gladis Cortez","starRating":"ONE","comment":"DO NOT COME HERE. They messed up my prescription and switched my lenses. Not to mention rude","updateTime":"2025-08-14T15:48:05.839977Z"},{"reviewer":"Corry Adams","starRating":"FIVE","updateTime":"2025-08-05T22:45:02.966201Z"}]
