Sj G
From the moment we walked in, the entire team at Pearl Vision made what could have been a stressful appointment with three children feel completely seamless.
The front desk staff was warm, welcoming, and incredibly accommodating. They went above and beyond to coordinate appointments for all four of us so we didn’t have to make multiple trips, and that level of customer service did not go unnoticed.
A huge thank you to the optometric technician for being so patient, kind, and efficient throughout the visit. I also want to recognize Ada at the Optical Center Nextdoor for taking the time to help us with our eyewear needs and making sure we found the best options without ever making us feel rushed.
Dr. Conrad Bryan was exceptional. He was professional, thorough, and took the time to explain everything clearly. What stood out the most was how compassionate and patient he was with my special needs daughter and my toddler. Finding healthcare professionals who know how to make her feel comfortable means the world to our family, and he treated her with such kindness and respect.
Every single person we interacted with made us feel valued, cared for, and genuinely welcomed. It’s rare to find a team that works together so effortlessly while providing outstanding customer service from start to finish. Thank you all for making our experience such a positive one. We will absolutely be returning and highly recommend Pearl Vision to anyone looking for exceptional eye care.
Kumsnish Kumsnish
We had such an amazing experience at Pearl Vision! I went in with my three kids to get prescription glasses and sunglasses, and everything went perfectly from start to finish. The staff were incredibly kind, patient, and so great with the kids, which made the whole visit fun and stress-free. We felt really well taken care of, and the selection was fantastic too! Highly, highly recommend for anyone, especially families!
Danushka Surendra
Ihave been a loyal customer of Pearle Vision for many years. Even though I live in California, I continue to purchase my glasses from them because of the exceptional service I receive. Roshan is incredibly helpful, knowledgeable, and professional. He always takes the time to make sure I get the correct glasses and provides expert advice that I truly trust.
Every order is carefully packaged and shipped to me, and I have always been extremely happy with the quality of the products and the service. It’s rare to find a business that consistently goes above and beyond for its customers. I highly recommend Pearle Vision and especially Roshan to anyone looking for outstanding optical care and customer service.
Tuks AsusA
Good frame selection. Patient, responsive team. I needed my glasses fitted quickly prior to a trip and I was able to get them within 5 days. I was assissted by Roshan who was patient and went through all my options with insurance. He also helped guide me to pick a frame with the right fit to get the full benefits of my prescription glasses.
I am very satisfied with my purchase.
Great experience.
thakshila pathiraja
The best place to go get your eye exam done and get your glasses. The welcome and professionalism is far beyond any other places. Highly recommend and the staff is very kind and amazing.
They offer same day vision services and carry all the major designer brands.
Their collection is simply awesome.
If anyone needs a vision test or glasses or just contact lenses, this is THE PLACE to go!
Mary Hoopes
At pearle vision off beltline in irving u got good customer service as workers there know the eyeglass and contact products. I went recently looking for good sunglasses too avoid more glare as had LASIK surgery in left eye and my eyes are more super light and glare sensitive. The staff that day was very helpful and helped me find a good pair of shades . He explained the sunglasses and how they work different from regular ones sold in most stores
JJ SR
This place is so professional, attentive staff that really takes pride in the work they do. Marlene was a rockstar she took the time to make sure my concerns were addressed correctly.
Thank you Roshan for your impecable service and the value you give Pearle Vision!!
Will come again!
Dillon Amarabandu
Absolutely loving my new Meta Ray Ban sunglasses from Vision Care! 😍 The staff were so helpful in explaining all the features and helping me choose the perfect pair. The sunglasses look super stylish, the sound quality is amazing, and the hands-free photo/video feature is so convenient and fun to use.
The whole experience at Vision Care was excellent from start to finish. Friendly service, great selection, and very knowledgeable staff. Highly recommend anyone thinking about getting Meta Ray Bans to check them out!
Ana Garcia
Ada provided excellent service! She was incredibly helpful in assisting me with picking out the perfect frame and was very diligent about making sure I got the most out of my insurance coverage for my glasses. She was knowledgeable, patient, and made the whole process easy and stress-free. I truly appreciate her help and highly recommend her!
Dilan Lokuge
I visited Pearle Vision, Irving and had a great experience. Roshan was very friendly, professional, and helpful throughout the process. The staff provided excellent customer service, and everything was handled efficiently. I would highly recommend this eye care center to anyone looking for quality eyewear.