[{"reviewer":"Mary H","starRating":"FIVE","comment":"I can't say enough good things about Ella the Manager @ Pearle Vision Lewisville! She was so, so helpful, knowledgeable & caring. She even helped me with my appointment to get my eyes examined. She was so patient & consulted me concerning which glasses were the best fit for me. She was so knowledgeable concerning my insurance vision benefits. I definately will return & will recommend this location.","updateTime":"2025-11-17T21:26:25.347239Z"},{"reviewer":"Rachel Sneed","starRating":"FIVE","comment":"Margo was extremely helpful and made picking a pair of glasses a lot easier and less stressful. I was able to get two pairs for a very affordable price and she made sure to work with me to get both pairs under my budget. I was also able to walk out with both of them the same day. Thank you!!!","updateTime":"2025-06-18T18:08:40.377389Z"},{"reviewer":"Olivia G.","starRating":"FIVE","comment":"The staff here is amazing!! Always willing to assist me with me and my children’s needs and replacements. Margo is ALWAYS willing to help me. I have been going here for 2 years and recently moved to Frisco, and STILL attend this location! No other staff like them here in Lewisville!","updateTime":"2025-03-20T01:03:53.591196Z"},{"reviewer":"Carla M","starRating":"FIVE","comment":"I had a great experience here. The staff was kind and thorough. I bought designer glasses with transition lenses, for a great price.","updateTime":"2025-03-05T14:44:27.100397Z"},{"reviewer":"homero zuniga","starRating":"FIVE","updateTime":"2024-12-03T13:34:47.611110Z"},{"reviewer":"T S","starRating":"FIVE","comment":"I've gone here for several pair of glasses and they've always done a good job.","updateTime":"2024-09-22T14:05:06.676779Z"},{"reviewer":"Dolores Roberts","starRating":"FIVE","comment":"I have been going to Pearle Vision for many years now and most always deal with Margo. Margo has always been very knowledgeable and helpful in selecting the pair of glasses that suit me well. She is also friendly and kind. As for the lens I have received I have never had a problem and they have always been correct.","updateTime":"2024-09-08T15:44:28.255303Z"},{"reviewer":"Brett Hickey","starRating":"FIVE","comment":"Loved Margo!","updateTime":"2024-08-27T21:38:36.728963Z"},{"reviewer":"Lewis McDowell","starRating":"FIVE","comment":"Pearl Vision is a great place with great people attention to detail always willing to help.","updateTime":"2024-08-23T17:38:18.170664Z"},{"reviewer":"GodsAngel","starRating":"THREE","comment":"Margo is so sweet and the best person to speak with in regards to picking the right frames. I drive an entire hour because of Margo and I have a Pearl Vision 20 minutes from my home. Do not consult with Ella, she is not friendly or pleasant to work with when getting frames. I called her to inform her that I will arrive 5 minutes before closing to pick up my contacts and she was so rude. If Margo ever quits, I will not return.","updateTime":"2024-08-17T20:23:31.688636Z"},{"reviewer":"Margo Kaftajian","starRating":"FIVE","updateTime":"2024-08-15T15:39:22.381492Z"},{"reviewer":"Stan Lone","starRating":"ONE","comment":"I PAID 280 FIR GLASSES I NEVER GOT. WAITED 3 WEEKS . LOTS IF EXCUSES. SOME WERE YUSED TWICE. CANCELED THE ORDER A WEEK AGO AND THEY WONT RETURN MY $$. PEARL VISION IS THE WORST.. STAN LONE RETIRED. ANYONE WHO GOES HERE FIR GLASSES NEEDS A NEW BRAIN.. ABSOLUTELY THE WORST","updateTime":"2024-08-13T21:45:04.784950Z"},{"reviewer":"Alex Gonzalez","starRating":"FIVE","comment":"Dr Lee and Mrs. Margo make such a great team! Although they are from two different companies, they were fantastic and were very through with any of our questions we had. I would recommend getting yourself a pair of lenses or contacts from here!","updateTime":"2024-04-23T21:49:06.809318Z"},{"reviewer":"Niquel Barnett","starRating":"FIVE","comment":"After trying several other shops with no luck, Margo hooked me up with some last minute contacts without a physical copy of my prescription! LIFESAVER! She was also just generally pleasant and fun to talk to. Will be coming back.","updateTime":"2024-04-12T21:52:20.160259Z"},{"reviewer":"GorJess","starRating":"FIVE","comment":"I have been coming to this store for my eye care for 8 years and they never disappoint me. The representative Margo always makes me feel like I’m visiting an old friend whenever I visit. She recently went above and beyond to fix an issue I had regarding a pair of frames I purchased and wasn’t 100% happy with. This store’s commitment to customer service and satisfaction is absolutely top tier and they have a lifetime customer in me. They also having the most beautiful selection of designer frames you’ll find in DFW : )","updateTime":"2024-03-20T23:32:07.206050Z"},{"reviewer":"Dennis Rice","starRating":"TWO","comment":"Just found out after calling before I left my home that they are closed on Sundays, Even though the recording says they are open today.","updateTime":"2024-02-18T20:16:44.521793Z"},{"reviewer":"Pam Wagner","starRating":"FIVE","comment":"Ms Ella's was great!!! Found my glasses in no time. She explained everything to me. Better than Lens Crafter","updateTime":"2023-07-24T20:23:33.600628Z"},{"reviewer":"Yang G (Vy)","starRating":"FIVE","comment":"First time customer totally impressed! I needed my high index glasses done ASAP because I needed for my first class medical exam scheduled this week. Went to LensCrafters first but they told me my glasses could take up to 3 weeks to be ready. Luckily we drove by this eyeglasses shop and we decided to drop by to give it a try. It turned out to be such a right decision! Irena helped us placing the order in about 5 minutes and told us that the glasses shouldn’t take more than a week usually, or the most 2 weeks. She was super efficient and friendly. I got a call today and they have my glasses ready! That took only 3 business days including the day placing order! It totally exceeded my expectations. I’m so glad that I came here. I will have my new glasses for my exam tomorrow! They made it! And on top of that, the total price was about $50 cheaper than LensCrafters quoted me for the same high-index measure. A solid 5 star for real! Totally getting my supplies here from now on.","updateTime":"2023-05-02T15:47:55.530545Z"},{"reviewer":"Nick Armer","starRating":"FIVE","comment":"I am so impressed with this team. I brought in a pair of glasses that seemed completely destroyed. They had been sat on, frames severely bent, and screws lost. They had them fixed and like new within 24 hours. And they were so nice and helpful. I will definitely be returning here to purchase my annual pair of glasses. Thank you!","updateTime":"2023-02-15T21:23:40.162386Z"},{"reviewer":"L. R.","starRating":"ONE","updateTime":"2023-01-20T16:45:15.634310Z"},{"reviewer":"T C","starRating":"ONE","comment":"This place will has the worst cancellation policy. If you make an appointment within 24hrs, for some crazy reason need to confirm again that you will be there if not they WILL CANCEL the appointment you JUST MADE within 24hrs. Insane! Make it make sense!","updateTime":"2023-01-20T16:34:09.781563Z"},{"reviewer":"Erica Erica","starRating":"FIVE","comment":"Must admit, the negative reviews below, I felt the exact same however after working with Margo, I am very pleased with the service! She was extremely helpful, very pleasant and help me select a great pair of frames. Definitely coming back in the future. I’m glad I followed my first mind and gave this place a second chance…. Ask for Margo!","updateTime":"2022-12-22T17:06:09.420128Z"},{"reviewer":"r sey","starRating":"FIVE","comment":"A super sweet lady named Alla helped me with my glasses she was super helpful and made the experience very comfortable thank you!","updateTime":"2022-12-06T03:02:58.093730Z"},{"reviewer":"Sandra Mcintyre","starRating":"ONE","updateTime":"2022-12-05T21:26:39.334912Z"},{"reviewer":"Champagne","starRating":"FIVE","comment":"Love this place for nice quality glasses I always work with Margo and she is very very helpful and has great customer service 😊","updateTime":"2022-11-04T02:53:11.832824Z"},{"reviewer":"Mickey Chavez","starRating":"FIVE","updateTime":"2022-10-15T17:59:08.144983Z"},{"reviewer":"Avedis Minassian","starRating":"FIVE","comment":"Great employees!","updateTime":"2022-05-01T04:56:25.882642Z"},{"reviewer":"B Mills","starRating":"FIVE","comment":"I would like to thank the amazing front desk and the optometrist. They were polite and considerate, warm, and welcoming. It’s rare to see that type of service during these times. I will always chose this location. Thank you young ladies so much…I can see lol","updateTime":"2021-12-30T21:44:07.789714Z"},{"reviewer":"Zack A","starRating":"FIVE","comment":"Been coming to this location for over 10 years and refuse to go anywhere else because of .Ella's she is so knowledgeable and awesome to work with. The location itself got some great selections that fits everyone's budget and the quality of their lenses is great in my opinion specially the top of the line and when it comes to your eyes don't get cheap","updateTime":"2021-12-09T22:26:24.464745Z"},{"reviewer":"Eric Loyack","starRating":"FIVE","comment":"Ella, Margo, and Rosanna are wonderful! Their customer service is second to none, and the shop has an EXCELLENT selection of stylish frames. They have earned my repeat business for years to come. :)","updateTime":"2021-09-01T01:27:42.739625Z"},{"reviewer":"Nikola Trkulja","starRating":"FIVE","comment":"I had great experience.. I was greeted when I came in the lady was very helpful other than that the glasses are very very expensive if you're into the design. But i really do love my glasses 😍🤓","updateTime":"2021-04-30T18:57:50.384164Z"},{"reviewer":"Steve Sawyer","starRating":"FIVE","comment":"My wife is extremely pleased with the progressive lenses and service she received here recently, so I have ordered a new pair for myself. Many thanks to Ella and Rosanna for your patience, assistance, and professionalism.","updateTime":"2020-03-08T22:05:01.180648Z"},{"reviewer":"sima margulis","starRating":"FIVE","comment":"Best glasses buying experience by far. Staff is very knowledgeable and friendly. Love my new Tom Ford Frames!","updateTime":"2020-02-02T05:40:48.728549Z"},{"reviewer":"Josh Elli","starRating":"FIVE","comment":"I came in on the busy weekend and was able to get an eye exam same day plus prescription for contacts and pick up a nice new pair of glasses for myself. Highly Recommend, this Pearle Vision location has the largest selection of brand and frames I seen.","updateTime":"2020-02-01T23:59:04.599994Z"},{"reviewer":"Marlene Diaz de leon","starRating":"ONE","comment":"My mom payed $70 dollars for nothing.!!!\nShe never got the right contacts prescription.","updateTime":"2020-02-01T22:02:37.170981Z"},{"reviewer":"Michael Korenvayn","starRating":"FIVE","comment":"Been coming here for 3 years. This Pearle location has by far the largest selection of frames. Staff is very knowledgeable and they take Eyemed and VSP insurances.","updateTime":"2019-11-21T04:21:56.566392Z"},{"reviewer":"Ann Coleman","starRating":"ONE","comment":"We’re place they will tell you that you are in network when really you or not they use your out of network benefit which charge you more then your in network benefits providers would do call your vision plan befor you go to this place they will over charge you","updateTime":"2019-11-19T22:22:11.785117Z"},{"reviewer":"Star","starRating":"FIVE","comment":"Everyone was so very nice and helpful! This was my first time ever picking out glasses, so them being patient meant a lot to me. Plus they have a lab in the facility at the Lewisville location. My glasses were ready in 30 minutes you will not be disappointed. I will be making this my location for my eye wear needs!!","updateTime":"2019-10-20T20:13:52.908711Z"},{"reviewer":"Milana Gutman","starRating":"FIVE","comment":"Highly recommend this optical. The staff offers very personal and professional service. They have a great selection of stylish frames and have a very good understanding of their customer's needs and style. I always feel appreciated and I am always overjoyed with my purchases.","updateTime":"2019-09-10T02:54:29.963392Z"},{"reviewer":"Alex Bortniker","starRating":"FIVE","comment":"Great selection of frames and lenses. Was able to come in and get glasses same day!","updateTime":"2019-09-10T02:25:57.639355Z"},{"reviewer":"Alex Gutman","starRating":"FIVE","comment":"Great frame selection and excellent well trained staff. I love my new sunglasses!!","updateTime":"2019-09-10T00:05:03.663158Z"},{"reviewer":"julia karasev","starRating":"FIVE","comment":"Great variety of glasses, super helpful staff and a good overall experience!","updateTime":"2019-08-25T21:04:29.103337Z"},{"reviewer":"Dina G","starRating":"FIVE","comment":"Needed to use up HSA benefits before they expired, so came in to get new glasses. Staff was very helpful in finding me a flattering pair of glasses and sunglasses. Fast turn around too.","updateTime":"2019-08-20T15:50:06.873846Z"},{"reviewer":"Micah Johnson","starRating":"FIVE","comment":"I come to Pearle Vision every year to get my glasses. Ask for Alla as she been there for 10 years and know everything about every insurance. I have EyeMed and only had to pay a small co pay to get 2 pairs of glasses and lenses","updateTime":"2019-08-18T01:45:01.711065Z"},{"reviewer":"Michael Dvorkin","starRating":"FIVE","comment":"I broke my glasses and needed same day replacement. Found out Pearle Vision in Lewisville is the only place that has their own lab. Was in and out in 30 min with a brand new pair. Thanks again for the great service.","updateTime":"2019-08-18T01:03:55.031520Z"},{"reviewer":"Mae Foran","starRating":"ONE","comment":"I just moved here and was looking to go here until I took a look at their reviews. You can just tell that they are auto generated fake reviews. Nothing says red flags about a business more than fake reviews. Be smart and always carefully look at reviews before you go to a place especially if it involves health care.","updateTime":"2019-07-18T23:09:13.533100Z"},{"reviewer":"Tommy Ossowski","starRating":"ONE","comment":"Product quality..poor returned for refund ..don't do that ..got it better the second time around that told 2 more weeks.lol mine are scratched right of the back...done never again.....don't go","updateTime":"2019-07-05T17:09:09.556386Z"},{"reviewer":"Films by Aly","starRating":"ONE","comment":"Horrible service. “Alla” was rude and unapologetic when it came to her misunderstanding statements.","updateTime":"2019-05-28T01:46:39.744309Z"},{"reviewer":"Rigoberto Rodriguez","starRating":"FIVE","updateTime":"2018-12-05T22:51:38.805804Z"},{"reviewer":"Andy Inthirasavongsa","starRating":"TWO","comment":"Doctor is great, receptionist great. Other than that. Thumbs down","updateTime":"2018-08-27T23:29:49.899647Z"}]
