[{"reviewer":"Daniel Macias","starRating":"FOUR","comment":"Dr. Wells was very professional and caring. I had an exam, and then purchased two pairs of glasses (lens & frames).\nJorge sat with me and went through all my options for cost and payments, including EyeMed insurance. He was very helpful and a definite plus for this office. He was pleasant and a great communicator. Give him a raise!\nMy only misgiving after I picked up my glasses, was that I was never offered any kind of discount. On the webpage for this office, I see two 40% discounts for lens and extra pair of glasses. For some reason I was not infomred of this. Thank you!","updateTime":"2025-12-12T15:44:22.278751Z"},{"reviewer":"Michelle Lenz","starRating":"FIVE","comment":"⭐️⭐️⭐️⭐️⭐️\nI couldn’t be happier with Pearle Vision! Meighan and Dr. Jim have been absolutely amazing over the past few years, and I’m so grateful they opened this location. Every visit is smooth, professional, and truly pleasant. The service is always perfect, and they consistently go above and beyond to make sure everything is just right. Our entire family will always recommend this location because of our experience. Highly recommend!","updateTime":"2025-09-27T21:34:01.077331Z"},{"reviewer":"Dr. Marsha McCray","starRating":"FIVE","comment":"I had an outstanding experience at Pearl Vision From the moment I walked in, I was greeted warmly and treated with genuine care and professionalism. I had been looking for a quality provider who accepted my Tricare insurance and Im so happy I came here, especially since I was able to gwt a same day appointment after experiencing some new eye strain issues.\nThe entire staff is not only highly knowledgeable, but also personable, making the whole process comfortable and stress-free.\n\nThe techs, staff and doctor took the time to thoroughly explain my exam results and answer all my questions, never making me feel rushed. Their attention to detail and commitment to personalized care really stood out.\n\nThe selection of eyewear is excellent, with a wide range of high-quality frames and lenses to fit every style and need imaginable. The staff was incredibly helpful in guiding me toward the best options, ensuring both functionality and style.\n\nOverall, the service, products, and professionalism at Pearl Vision are exceptional. I hghly recommend them to anyone seeking top-tier eye care delivered with kindness and expertise.","updateTime":"2025-08-28T15:21:47.542997Z"},{"reviewer":"Lea B","starRating":"FIVE","comment":"Dr. Elledge is amazing! He took the time to listen to my mother-in-law’s needs, as other optometrists had not. I have used him myself in the past as well. He’s very thorough and knowledgeable. I would trust my eyes with Dr. Elledge every time! The staff is very friendly and professional. Meighan and Jorge are amazing! Thanks Pearle Vision Bulverde/Well-Edge!","updateTime":"2025-06-24T20:19:11.507046Z"},{"reviewer":"Yvonne H","starRating":"FIVE","comment":"Let me tell you, I just picked up my prescription progressive transition glasses and when I tell you they got it right the first time, honey believe me I am so excited and pleased. I’ll shorten this post to: Excellent thorough service from beginning to end. Attentive* and they have longer hours compared to most for Your convenience. As long as they’re here I will continue to be a Pearl Vision Bulverde Rd patron/client. Great job everyone oh and I love how they all seem to communicate and work as a team.","updateTime":"2025-06-19T17:17:56.210803Z"},{"reviewer":"Chris Flo","starRating":"FIVE","comment":"Very nice place. I had my exam done by Dr.Wells. Super nice and knowledgeable woman. I had forgot my wallet but they were still able to look my info and insurance up and take care of me while me having to come back. I recommend 100%, staff had great customer service as well","updateTime":"2025-06-07T00:31:19.461730Z"},{"reviewer":"Jazmin","starRating":"ONE","comment":"Never coming back. Firstly, I spoke to a very rude receptionist. Then during my exam, the female Dr. seemed confused when trying to find my prescription, and asked me to show her my previous prescription for confirmation. After I showed her she magically got my prescription mostly right. The glasses give me serious headaches but whatever I’ll keep wearing my contacts. Then she tried to upsell me on dilation that was instant but conveniently $50 more, trying to make the other option seem like it would take forever and I’d be impaired( I drove to my apt yet I might not be able to drive after for 2-4 hrs?!) so I declined, and she was making me feel bad. I didn’t trust her at that point that’s why I just wanted to leave. Then upon walking me up, she just left me there. As someone in healthcare she has very poor bedside manner. I could go on and on but long story short, won’t go back. But the guy who helped with picking the glasses was cool.","updateTime":"2025-04-04T05:18:43.201497Z"},{"reviewer":"Pedro Olmedo","starRating":"FIVE","comment":"I had a great experience at Pearle Vision. The staff was super friendly and helpful. The prices were very reasonable as well. I highly recommend them to anyone who’s in the market for an eye exam, contacts and glasses. Definitely coming back.","updateTime":"2025-04-01T14:23:08.662373Z"},{"reviewer":"Gilbert Flores","starRating":"FIVE","comment":"From the start to end, all the girls in Pearle Vision treated me like a real customer, they asked all the right questions and they attended me promptly, showed me the whole glasses observation and I was so impressed.","updateTime":"2025-02-23T23:31:50.255049Z"},{"reviewer":"Elisha Lee","starRating":"FIVE","comment":"Veteran owned and operated, with the absolute BEST service!!!! I came here last year and was actually really excited to be back. Not only is Dr. Elledge extremely kind and knowledgeable but his staff is also very welcoming and approachable. I am very particular about my eyeglasses and contacts and I felt very heard concerning my needs as well as the patience it takes for my indecisiveness. I’m so incredibly grateful they take my vision insurance and am always so eager to visit them yearly!\n\nHIGHLY RECOMMEND!! ✨","updateTime":"2025-01-31T23:01:55.513574Z"},{"reviewer":"Gabriela Limon","starRating":"FIVE","comment":"Amazing staff!!! Came with my boyfriend a while back and absolutely loved how they treated him! Scheduled my appointment and it was probably the best eye appointment I’ve experienced. So communicative and friendly. Can’t wait to come back!!! Definitely recommending to everyone! <3","updateTime":"2025-01-24T06:10:18.883707Z"},{"reviewer":"Pablo Espinoza","starRating":"FIVE","comment":"Veteran owned and such amazing people!! I went about a year ago and loved them, came back today and still love them!! They helped me find the contacts that fit my needs. The doc is such a warm hearted funny guy who loves his job and gets to work with his wife that also provides such an outstanding service. They tell you what they recommend and also help you find the most affordable prices. They will now be my go to eye doctor!!","updateTime":"2025-01-24T06:04:57.470182Z"},{"reviewer":"jmode_explicit","starRating":"FIVE","comment":"Incredible service from start to finish. They even remembered me when I came back for my contact exam weeks later. Always smiling always friendly. Making me laugh. Just all around great. I got my glasses and contact exam here, plenty of hook ups, and definitely a repeat customer","updateTime":"2024-12-03T19:08:01.025459Z"},{"reviewer":"Margrit Harbich","starRating":"FIVE","comment":"This is the second year I come back to get my prescription. That are a family owned business with kind and professional service.","updateTime":"2024-12-02T18:26:51.876809Z"},{"reviewer":"Nina","starRating":"FIVE","comment":"I had an incredible experience at Pearle Vision on Bulverde and 1604. Dr. Elledge and his staff were amazing from start to finish. They were attentive, welcoming, and made me feel completely at ease throughout the entire process. Their kindness and professionalism truly stood out, and they even went the extra mile to ensure I had my glasses before I left. I can’t thank them enough for their outstanding service. Highly recommended!!","updateTime":"2024-11-30T23:38:01.163562Z"},{"reviewer":"Maia S","starRating":"FIVE","comment":"It’s my second year receiving services from Dr. Wells and I can’t say enough good about this practice. Everybody’s friendly and knowledgeable. The associate who helped me wrap up my appointment (I believe her name was Bella) was kind and efficient. She let me know about different promotions and made recommendations regarding lens upgrades, protection plans, etc. while considering my budget and preferences. Clean office and great frame selection too!","updateTime":"2024-11-20T18:42:40.418907Z"},{"reviewer":"joshua c","starRating":"FIVE","comment":"Staff was so kind and Dr. Elledge was just amazing!! He seriously took the time to answer any question I had and was so so patient. Could not thank him enough, he did such a great job! Truly a man who loves what he does.","updateTime":"2024-11-08T05:07:44.835479Z"},{"reviewer":"Sydnee Palade","starRating":"FIVE","comment":"Meighan, Dr. Wells, and the team at Pearle Vision were amazing! So friendly and knowledgeable.","updateTime":"2024-10-31T23:11:17.332148Z"},{"reviewer":"Haley Felan","starRating":"FIVE","comment":"I had a great experience! Dr. Bulk was so kinda and welcoming, she made the experience so easy. Sai helped made the difficult choice of picking new lenses very easy and fun!! Thank you Pearle Vision for a great experience. Totally recommend, everyone should come here!","updateTime":"2024-10-22T22:31:45.255404Z"},{"reviewer":"Allen Paty","starRating":"FIVE","comment":"Very well ran you can tell they care a lot! I have gone to multiple optometrist’s in San Antonio and this was the most comprehensive exam I’ve gotten. We checked over and over to be certain the prescription I got was the best! Very detail oriented and caring staff. Thanks!","updateTime":"2024-10-17T21:04:02.855330Z"},{"reviewer":"Braeden Bendele","starRating":"FIVE","comment":"Amazing staff. Great service. I highly recommend.","updateTime":"2024-10-12T21:14:05.709197Z"},{"reviewer":"Robert Hernandez","starRating":"FIVE","comment":"What a great find! I came because of the other good reviews, and it didn't disappoint! Everyone was super friendly, customer service is top notch! I was able to get a same day appointment for my son, AND we walked out with his new glasses!","updateTime":"2024-10-08T15:42:20.967651Z"},{"reviewer":"Karla Guillen","starRating":"FIVE","comment":"Got my frames here and they had a fantastic array of types of glasses. They are also really kind and patient.","updateTime":"2024-10-05T18:59:52.256667Z"},{"reviewer":"Charles Baker","starRating":"FIVE","comment":"Best optometrist this side of the Mississippi! Super friendly, helpful and informative. The entire team has been a pleasure to deal with.","updateTime":"2024-09-20T19:52:14.855150Z"},{"reviewer":"Brian Bridwell","starRating":"FIVE","comment":"Let me start off by saying that I normally do not write reviews. But my experience at Pearl Vision off of Bulverde was so good that it deserves a review.\n\nI have a very hard prescription to deal with having had detached retina surgery in my right eye followed up by a complete lens replacement with an acrylic lens. That means each eye has a different strength that is hard to match up so that I do not feel like I am going cross eyed when I get a new prescription for glasses. The doctor nailed it first try and for the first time I did not feel like I was 8 feet tall with the new prescription.\n\nThe doctor was very patient and listened to my history of the surgeries that I went thru and worked with me to get the correct prescription. This is huge in my book as most doctors don’t want to take the time. Its all about how many people can we squeeze in for appointments. All the staff are extremely helpful and patient and took the time to work with me regarding frames.\n\nThank you to all the staff for making this one of the best eye appoints that I have had in years. They have my business from here on out and I will absolutely be recommending them to my family and friends.","updateTime":"2024-09-14T16:07:13.031582Z"},{"reviewer":"Taylor Curtis","starRating":"FIVE","comment":"Great experience! Everyone was super welcoming right when you walk in. Dr. Elledge was super thorough and explained everything as he was doing it. Will definitely be coming back next year for my eye exam!","updateTime":"2024-08-24T00:35:58.987258Z"},{"reviewer":"Richard Juarez","starRating":"FIVE","comment":"First let me take a minute to thank the professional team at this location for their patience diligence to make me a happy customer! This place goes the extra mile to satisfy their customers. I love my new glasses and we are so happy to found such a great place and staff near our home. These folks will work hard for your complete satisfaction!","updateTime":"2024-08-23T14:05:00.228161Z"},{"reviewer":"Gracie","starRating":"FIVE","comment":"My family and I were 1st time patients here and we absolutely will be returning! Amazing atmosphere, staff and doctor. They answered all our questions and helped make my girls feel comfortable. Love this location!","updateTime":"2024-08-16T16:16:50.319047Z"},{"reviewer":"Pam Howell","starRating":"FIVE","comment":"The staff are wonderful! Meighan and Katelyn are so caring and professional. Dr. Kenny Wells is superb and has a fantastic rapport with patients. I highly recommend this business!","updateTime":"2024-07-27T18:27:53.475830Z"},{"reviewer":"Allie Perez","starRating":"FIVE","comment":"Awesome experience! Dr Wells was kind and thorough. The staff was friendly. Alisia was super patient with helping me pick lenses. Highly recommend for eye exam and lens selection !","updateTime":"2024-07-06T15:34:05.353245Z"},{"reviewer":"Simon","starRating":"FIVE","comment":"Had my prescription and eyeglasses here. Great experience from the start. Wonderful service from Gigi. And my eyeglasses arrived way sooner than schedule. Thanks for everyone here","updateTime":"2024-06-03T14:53:31.517248Z"},{"reviewer":"sand D","starRating":"FIVE","comment":"Excellent ! Thank you so much for making my life easier with the right prescription!","updateTime":"2024-05-15T01:45:17.367985Z"},{"reviewer":"Greg E. Sedbrook","starRating":"FIVE","comment":"Gigi made the experience awesome from start to finish. Very friendly and professional. Highly recommend","updateTime":"2024-04-08T19:34:39.134400Z"},{"reviewer":"soldiermuscle armyvet","starRating":"FIVE","comment":"Great place walked in with issues with my glasses they went right to work and fixed it within minutes. Great place great atmosphere and great customer service.","updateTime":"2024-04-05T17:07:27.607694Z"},{"reviewer":"Kathy Muller","starRating":"FIVE","comment":"Very grateful for helping out a Texas visitor without hesitation. Lovely staff.","updateTime":"2024-04-02T16:24:10.498979Z"},{"reviewer":"Aliza Briones","starRating":"FIVE","comment":"Would recommend to anyone! My son went for his first vision test and everyone there made us feel so welcomed and comfortable! Outstanding customer service!","updateTime":"2024-03-28T22:55:52.566790Z"},{"reviewer":"Matthew Young","starRating":"FIVE","comment":"Friendly, knowledgeable, and very helpful staff made for a pleasant experience! Frame selection is stellar. They also work tirelessly to get you the best deal with/without your insurance coverage. We will be coming back again!","updateTime":"2024-02-19T18:34:35.401827Z"},{"reviewer":"Richard Aguilar","starRating":"FIVE","comment":"First time patient at this Pearl Vision. A positive and fulfilling experience. As I waited for my appointment, I looked for eyeglasses, store person Meagan approached me to offer her help. She brought a tray to collect frames. After the eye exam Alisia was on point in assisting with my choices including costs for two pairs:\nregular and sunglasses. Meagan gave her support to both of us including taking photos\nto send to my wife. I had to pick up my wife\nand then we made final decision. Prices were very reasonable, staff most patient and helpful,\nand I will have new eyeglasses soon.\nPearl Vision was our favorite optical when we\nlived in Miami a years ago. Glad to see that excellent and considerate service is the standard. Hope you come to this location for your vision needs. Thanks!","updateTime":"2024-02-15T16:25:37.909182Z"},{"reviewer":"Daniell Fox","starRating":"FIVE","comment":"Great experience and quick turn around. Received glasses in a timely manner. Staff is amazing and professional. Doctor listened and helped me determine the best lenses option for my computer job.","updateTime":"2024-01-16T23:41:37.628637Z"},{"reviewer":"Vanessa Zepeda","starRating":"FIVE","comment":"Dr. Elledge and his staff are AMAZING! I have never had a doctor explain everything so thoroughly regarding prescription changes and treatment plan. My glasses were made within 30 minutes in the office after my visit! I will refer anyone I meet to Dr. Elledge! I can not express how happy and impressed I am with Dr. Elledge and his team.","updateTime":"2024-01-12T16:06:12.178665Z"},{"reviewer":"Ashley Renee","starRating":"FIVE","comment":"Absolutely amazing staff and doctors! They were super thorough and helped my children and I pick out some super cool glasses 😎 we will be customers for many years to come!","updateTime":"2023-12-09T14:58:28.439826Z"},{"reviewer":"Rob","starRating":"FIVE","comment":"Excellent experience, great staff and thorough eye exam. I love my new prescription lenses and Steroflex frames. Great 👍 job. I'll definitely be back.","updateTime":"2023-11-30T22:52:14.126443Z"},{"reviewer":"Grace Reyes","starRating":"FIVE","comment":"I came in from Boulder to San Antonio to visit my parents over Thanksgiving holidays. My mom and dad had such a great experience visiting this Veteran owned and operated business, that she made an appointment for me as well. Of course, she was right! Great owners, and staff. They are kind, patient and treat you like family. They also have shipping service straight to my door. I don’t ever remember being this excited about a pair of glasses. They have an amazing assortment of frames to fit any need. Polo, RayBan, Michael Kors, Versace, etc. They offer great deals too, like buy one get one 40% OFF. Stop BUY, and see these kind folks and show support for our Veterans.","updateTime":"2023-11-29T22:31:11.511057Z"},{"reviewer":"nina boley","starRating":"FIVE","updateTime":"2023-11-25T22:54:47.469191Z"},{"reviewer":"Alex Palmer","starRating":"FIVE","comment":"Repaired my glasses for free.\nMy favorite glasses are an old pair of Ray-Bans I’ve worn for probably 10 years now. These glasses have become my identity. Needless to say, such an ancient style is no longer being made. So when they fell apart and I lost a screw, I was devastated. I wasted money trying to fix them myself, but Pearle Vision’s Gigi fixed and adjusted them at no charge. Their stellar service and generosity blew me away. When these things finally crumple into dust, I will absolutely buy all of my future glasses here.","updateTime":"2023-11-17T17:34:46.529516Z"},{"reviewer":"Joanna Ramos","starRating":"FIVE","comment":"Best customer service! 💯 would recommend this store!!","updateTime":"2023-11-15T16:37:05.614893Z"},{"reviewer":"Phil Rodgers","starRating":"FIVE","comment":"GiGi is the best! So polite and helpful! Great experience","updateTime":"2023-11-03T15:46:22.039602Z"},{"reviewer":"Mona Bang","starRating":"FIVE","comment":"Dr. Nancy Wells…brand new office with the latest and best top\nequipment, knowledge and expertise….everyone highly professional, attentive and well organized with little waiting. This 85 year old patient was treated with kindness and respect. Absolutely the best ever.","updateTime":"2023-10-24T23:29:20.015559Z"},{"reviewer":"Joe G","starRating":"FIVE","comment":"My wife had a medical episode and unfortunately bent her glasses. Dr. Elledge and his staff were beyond accommodating and in less than 10 mins had them straight and looking new. They went above and beyond for my wife and I'm so grateful for them. I will be recommending them to all my friends and family for their vision needs.","updateTime":"2023-10-02T22:21:36.666393Z"},{"reviewer":"Christina Esquibel","starRating":"FIVE","comment":"Dr. Well was very thorough , patient and explained everything very well during my examination. Gigi and the rest of the staff were friendly and provided great customer service! My glasses were ready in an hour which exceeded my expectations! Thank you ☺️","updateTime":"2023-09-22T22:08:12.987511Z"}]