[{"reviewer":"Carlos Caga-anan","starRating":"FIVE","comment":"Karen G. was SO GREAT! She really put my kids at ease (they were kinda nervous), and she even made adjustments to MY glasses to optimize the fit. Loved it! THANKS KAREN!! You’re the best! 👊","updateTime":"2025-11-29T00:38:17.552067Z"},{"reviewer":"Bri Hammond","starRating":"FIVE","comment":"Recently, I stopped in to see what could be done about my broken glasses from Pearle. I had no backup pair and really needed something to hold me over until I could get an eye exam. The team set me up with the floor model of the same frames, and Crystal spent a decent amount of time at the lens grinder to make my existing lenses fit. Given how thin the frames are and how thick my lenses are, that took a lot of patience and finesse. I REALLY appreciate her not giving up. Honestly, the lenses looked better than when I walked in after all of that!\n\nBeen going here for a while now, and always had great care and customer service. Recent trip was above and beyond.","updateTime":"2025-11-24T19:04:21.475468Z"},{"reviewer":"Anton Quest","starRating":"FIVE","comment":"Jer and team are true professionals. Service from the minute you enter for an appointment to final fitting during pick up far exceeded my expectations. Been a member since 2021 and I wouldn't trust my eyes and style with anyone else.","updateTime":"2025-11-13T00:58:05.468459Z"},{"reviewer":"Priscilla Martinez","starRating":"FIVE","comment":"The staff are always very attentive to your needs.","updateTime":"2025-11-08T05:48:52.690333Z"},{"reviewer":"Cliff D","starRating":"FIVE","comment":"Fantastic, friendly service. Would absolutely recommend. Thanks so much for helping me with my glasses today!","updateTime":"2025-11-08T02:45:45.257311Z"},{"reviewer":"Angel Nguyen","starRating":"FIVE","comment":"Crystal was the most beautiful, warm, sweet, funny, and attentive person there!! She made sure i got everything i wanted when i came in! She did it fantasticly 100% and i can’t thank her enough!! If you need anything from here ask for Crystal!! i can’t express that enough she made my experience one to remember!! 10/5 stars if i could!!","updateTime":"2025-11-06T18:47:37.211743Z"},{"reviewer":"Gi murphy","starRating":"FIVE","comment":"Pearle Vision at Issaquah Commons was the best service ever. From Doctor Crowell who was amazing to Katie who helped me pick out my glasses. The service and treatment were excellent. If you want a great experience, this is the place!","updateTime":"2025-10-29T12:08:45.162545Z"},{"reviewer":"John Marvin","starRating":"FIVE","comment":"Took my daughter in for her eyes Genuine customer service, took their time and didn’t rush me. Very kind to me and my daughter.","updateTime":"2025-10-28T02:52:24.282383Z"},{"reviewer":"Melissa Sullivan","starRating":"FIVE","comment":"I ordered two pairs of glasses from this Pearle, and I have to say, I was particularly impressed. I’ve used Pearle for many years, and have been satisfied, but this particular Pearle was exceptional. Karen was my customer support gal, and she was not only competent, but personable and caring. I highly recommend Karen. Also, the manager, Christal, makes the environment comfortable. I five star this store and would have given them ten if I could!!","updateTime":"2025-10-28T00:37:13.572628Z"},{"reviewer":"Ray Abello","starRating":"FIVE","comment":"I accidentally bent my glasses, and came into the Pearle Vision in Issaquah to see if my glasses could get straightened. Katie did an amazing job and fixed my glasses in no time! Thank you so much Katie for all of your help, and I would highly recommend the Pearle Vision Issaquah location for any of your Eyewear needs!","updateTime":"2025-10-27T19:16:32.308473Z"},{"reviewer":"Paradie Stewart","starRating":"FIVE","comment":"I get my eye appointments done here and order contacts. I appreciate the professionalism of the eye doctors. I also have brought in glasses to be adjusted with magical results. They twist and turn the frames and arms so they fit just right on my crooked face!","updateTime":"2025-10-27T03:29:48.071352Z"},{"reviewer":"Suraj Nadella","starRating":"FIVE","comment":"The front desk staff were super friendly and easy to work with. Crystal especially is really outgoing and helpful, she was super patient with me going through the process of selecting new glasses and gave me many options tailored to my specific needs and explained the pros and cons of each with great detail. Amazing lady to work with and great environment all around.","updateTime":"2025-10-25T23:08:30.601735Z"},{"reviewer":"ashna joshi","starRating":"FIVE","updateTime":"2025-10-25T21:17:50.060397Z"},{"reviewer":"Sam T","starRating":"FIVE","comment":"I've bought multiple pairs of glasses from this Pearle Vision, both prescription and sunglasses, and the experience is always the best. Katie is especially helpful. She is very nice and knowledgeable and always helps me find exactly what I'm looking for. I highly recommend!","updateTime":"2025-10-25T20:58:01.830034Z"},{"reviewer":"George Murray","starRating":"FIVE","updateTime":"2025-10-25T16:23:37.137991Z"},{"reviewer":"Kiri","starRating":"FIVE","comment":"I went to Pearle Vision for a quick glasses adjustment. Crystal was kind and quickly adjusted them for me. She fixed the problem perfectly, my glasses fit great now! Really appreciate the friendly and helpful service","updateTime":"2025-10-25T04:27:54.928500Z"},{"reviewer":"Cristy Clark","starRating":"FIVE","comment":"Crystal from the Issaquah location was super helpful and professional. Very informative and made my experience seamless.","updateTime":"2025-10-02T17:44:46.616048Z"},{"reviewer":"Vinayak Gaikwad","starRating":"FIVE","comment":"Crystal fixed the fit of my readers perfectly. She's the best!","updateTime":"2025-10-02T00:28:02.356977Z"},{"reviewer":"John Porter","starRating":"ONE","comment":"Visited my first optometry chain on Sept 9.\n\n1. Paying $130 out of pocket for a contact prescription was a first since other places I visited in the past only asked for a copay. Now I'm dying to find out what the insurance actually covered.\n\n2. The receptionist guarding the frontline was juuuuuust a tad grumpy, unsure what her work duties entailed besides not smiling. But the one I talked to the most was super friendly despite having a few questions of her own. Could be new.","updateTime":"2025-09-10T22:55:52.597970Z"},{"reviewer":"Gregory Clouse","starRating":"FIVE","comment":"Crystal was great. Did an excellent and quick job of adjusting my frames, as well as replacing nose pads on my son's.","updateTime":"2025-08-21T22:14:02.421793Z"},{"reviewer":"Tim Myers","starRating":"FIVE","comment":"At Pearle Vision in Issaquah, Washington, I’m very happy with the consistently professional and capable specialists who help me get the best eyeglasses and sunglasses. They also do a good job working with my employee benefit for a vision care plan right up front when ordering the new glasses — no financial surprises.","updateTime":"2025-08-16T00:39:29.153234Z"},{"reviewer":"Taylor Rosengreen","starRating":"FIVE","comment":"Katie and Kevin were so helpful. Kevin fixed my grandmother’s broken frames same-day while we shopped with Katie for a backup pair. The repair was top quality. Katie was very patient with us and we were out of there quickly. Thank you both!","updateTime":"2025-08-06T02:57:59.454552Z"},{"reviewer":"sangeeta kulkarni","starRating":"ONE","comment":"Worse shop ever… very bad customer service. I walked in the store twice… first time they had 45 mins to close the store, but said it wasn’t enough time to serve me, second time there was 1 person in the store and they said everyone else was at lunch, so I should wait for an hour or they can’t server me. Doesn’t look like they want customers tbh… and they’re not even apologizing about me coming twice… just ridiculous","updateTime":"2025-08-04T20:32:44.482510Z"},{"reviewer":"Alberto Meo","starRating":"FIVE","comment":"A store with a great selection of stlish italian-design (and made) frames, high quality lenses, and a perfect service to provde a very smooth and curated customer experience. Highly recommended!","updateTime":"2025-07-29T14:38:03.348486Z"},{"reviewer":"Gail Givan","starRating":"FIVE","comment":"I went for my third visit to Pearle Vision today for my yearly eye exam. The clinic is spotless and all the staff are polite and helpful. Dr. Nguyen was friendly and thoroughly explained the results of my imaging. I chose a pair of eyeglass frames from the large selection while a staff member looked for my insurance coverage online. When she couldn't find it, she called their office and was told I was not listed. So embarrassing! Unbeknownst to me, my insurance carrier dropped the coverage for glasses on my policy this year. However, I was treated with kindness and respect and the person helping me, Crystal, immediately jumped into action to find a discount for me. This helped me a lot, because I am living on \"a fixed income.\" This Pearle Vision clinic delivers first class service and care. I highly recommend them!","updateTime":"2025-07-15T22:24:19.221879Z"},{"reviewer":"Paul Rusyn","starRating":"FIVE","comment":"Great service. I will recommend to others. The girl that helped me was very nice and extremely knowledgeable.","updateTime":"2025-07-09T00:58:36.135754Z"},{"reviewer":"Xing Zhao","starRating":"FIVE","comment":"I visited this store many times. They always provide the best service, such as fixing of my broken glasses for free. People working in this store are super nice. They earned customer's trust and always prioritize customer's problem. I truly recommend this place if you need any glasses-related services.","updateTime":"2025-07-02T20:18:27.894332Z"},{"reviewer":"MIN-CHUN CHEN, MD, MPH (陳敏鋑醫師)","starRating":"FIVE","comment":"THANKS to Dr. Benjamin Crowell for his excellent vision care rendered to this healthcare provider and his spouse today upon this initial visit. I really appreciated his professionalism and moreover, spending time genuinely paying attention to people going to Pearle Vision for eye care.","updateTime":"2025-06-21T04:11:16.079384Z"},{"reviewer":"William Lu","starRating":"FIVE","comment":"I came here to get my eyeglasses repaired. Crystal was super helpful fixed my bent frame right away. Will definitely come back for my next pair of eyeglasses!","updateTime":"2025-06-15T19:57:08.091987Z"},{"reviewer":"WASHINGTONS NATIONAL","starRating":"FIVE","comment":"Crystal is always very nice, great customer service.\n\nMy glasses are always Crystal clear after she cleans them, thank you ☺️","updateTime":"2025-06-13T00:55:07.851483Z"},{"reviewer":"Sandra Floyd","starRating":"FOUR","comment":"Great staff. Always willing to help and always kind. Appreciate the great customer service","updateTime":"2025-06-10T14:40:37.637753Z"},{"reviewer":"Mo","starRating":"FIVE","comment":"Katie was awesome! She provided a very kind, helpful, and professional experience today.","updateTime":"2025-05-24T19:14:47.044397Z"},{"reviewer":"Jacquelin Ungureit","starRating":"FIVE","comment":"Crystal was amazing to work with. She related to me, provided me genuine feedback that really helped me hone in on what I needed versus what I didn’t. I’ve required vision correction for most of my life and this was the most positive experience I’ve ever had in purchasing glasses.","updateTime":"2025-05-22T15:33:21.954277Z"},{"reviewer":"Gabe Sharp","starRating":"FIVE","comment":"Great selection of frames and the opticians are knowledgeable as well as professional. I am extremely happy with my glasses will be returning. Thank toy Crystal and Karen!","updateTime":"2025-05-21T04:35:52.400299Z"},{"reviewer":"Jose Aguilar","starRating":"FIVE","comment":"Visiting from out of town and lost a nose pad. Pearle Vision opticians replaced them and cleaned my lenses as a complimentary service! Definitely recommend this location for your friends and family. Thanks again Pearle Vision!","updateTime":"2025-05-16T15:08:54.650315Z"},{"reviewer":"Robert S","starRating":"FIVE","comment":"Super fast glasses repair, easy to make an appointment and super friendly staff! Definitely recommend. Thank you Katie!","updateTime":"2025-05-10T18:32:08.696556Z"},{"reviewer":"Igor Krisyuk","starRating":"FIVE","comment":"Excellent service. I am very pleased with my new glasses and special thanks to Karen and Katie.","updateTime":"2025-05-02T18:25:56.911853Z"},{"reviewer":"Daniil Marchenko","starRating":"FIVE","updateTime":"2025-04-28T20:05:32.017864Z"},{"reviewer":"David Edwards","starRating":"FIVE","comment":"The nose pads on my glasses had become discolored, so Pearle Vision in Issaquah replaced them at no cost in about 5 minutes. Great service!!!","updateTime":"2025-04-15T18:47:30.995470Z"},{"reviewer":"Charlie Russo","starRating":"FIVE","comment":"Fast and friendly service! Very time efficient. I will go here from now on.","updateTime":"2025-04-12T15:35:51.258146Z"},{"reviewer":"Karla Watson","starRating":"FIVE","comment":"I personally wanted to thank Kate the Optometrist and Krystal at your Issaquah store. They fixed my glasses. Kate and Krystal are very kind and caring professionals.","updateTime":"2025-04-11T00:14:58.732556Z"},{"reviewer":"Darrin Luse","starRating":"FIVE","updateTime":"2025-04-04T00:33:29.143122Z"},{"reviewer":"Vy vy Lampa","starRating":"FIVE","comment":"We’ve been going to Pearle Vision in issaquah for years. All the doctors like Dr. Nguyen and Dr. Kroll are awesome. Crystal, Katie and Karen are also amazing and go out of their way to help my family with all our vision needs. Love all of them!","updateTime":"2025-04-03T06:26:03.713596Z"},{"reviewer":"Jasmine Dailida","starRating":"FIVE","comment":"Awesome team! Great doctor! They took care of me, my husband and my son!","updateTime":"2025-04-03T01:39:07.146760Z"},{"reviewer":"Alejandro Gutierrez (GuttiMane)","starRating":"FIVE","comment":"Excellent Experience Buying Prescription Glasses!\n\nI recently purchased a pair of prescription glasses, and I couldn't be more satisfied with the experience. From start to finish, everything was seamless. The store had a fantastic selection of frames, catering to different styles and budgets. Crystal was incredibly knowledgeable and helped me find a pair that not only suited my face shape but also fit comfortably.","updateTime":"2025-03-30T20:02:15.942578Z"},{"reviewer":"Neil Hutson","starRating":"FIVE","comment":"Great experience and the doctor was very knowledgeable and the staff were helpful.","updateTime":"2025-03-15T17:23:38.363098Z"},{"reviewer":"Dan A. Mitchum","starRating":"FIVE","comment":"My son broke his glasses today, and with insurance, I walked in and out with a new frame for $25 in 10 minutes. This place is fantastic!","updateTime":"2025-03-13T01:23:53.050935Z"},{"reviewer":"Maia A","starRating":"FOUR","comment":"The optician who helped me, Katie, was wonderful. She was friendly, patient as I tried on many frames, advised me on the various sizes and how they fit my face. None of the doctors were in today and she was the only employee working. I applaud her patience and grace handling the workload.","updateTime":"2025-02-19T20:13:06.757079Z"},{"reviewer":"Duncan Mulholland","starRating":"FIVE","comment":"I was treated with courtesy and efficiency, and made welcome to the store.","updateTime":"2025-02-13T23:21:26.552652Z"},{"reviewer":"Graeme Taylor","starRating":"FIVE","comment":"Crystsl at the Pearle vision in Issaquah was wonderful! Very helpful! swapped some lenses into new frames for me. I will be returning! Kind and professional. Thank you!","updateTime":"2025-02-10T20:03:59.804816Z"}]