[{"reviewer":"Janet Muro","starRating":"FIVE","comment":"My husband and I had Dr. Smith today for an exam. He was super thorough. He’s also super friendly and very knowledgeable. Highly recommend him.","updateTime":"2025-11-28T18:42:32.970609Z"},{"reviewer":"Pamela Ward","starRating":"FIVE","comment":"Very friendly and knowledgeable staff. Quality products and good vision care.","updateTime":"2025-11-20T23:10:57.686710Z"},{"reviewer":"ruby evans","starRating":"FIVE","comment":"Sara was friendly and professional.","updateTime":"2025-11-14T20:31:31.611245Z"},{"reviewer":"Tammy Hengel","starRating":"FOUR","comment":"Sara was very helpful and nice. She helped me pick out a frame and was honest on how they looked on me.","updateTime":"2025-11-10T19:54:06.254144Z"},{"reviewer":"Aaron Danek","starRating":"FIVE","comment":"I went in with diabetes and very poor eyesite. I was very nervous. My optometrist, Dr. Mueller was very kind and reassuring. The tech Maryann, did a fantastic job. Sara, the eyewear consultant, was also very kind and complimentary. She made me feel very comfortable in my new glasses. Thanks to the staff at Pearle Vision - Oak Creek. I will definitely be back.","updateTime":"2025-10-29T19:34:33.606355Z"},{"reviewer":"Russ Say","starRating":"FIVE","comment":"Had a awesome experience at Pearl Vision, Sara was very helpful and professional.","updateTime":"2025-10-26T18:10:56.402481Z"},{"reviewer":"April Hefner","starRating":"FIVE","comment":"First visit to get annual prescription and the Dr explained everything in an easy way to understand. The poor worker that had to help me pick glasses and check out was amazing explaining differences lens types and what my insurance charges. So much was new for me, she deserved a day off after me. Pickup also amazing and non pick up questions answered willingly. I am a lifer now.","updateTime":"2025-10-15T19:22:10.524319Z"},{"reviewer":"Jean Burns","starRating":"FOUR","comment":"I had a great experience at Pearle Vision. The staff was very friendly and they took me on time.","updateTime":"2025-10-11T13:41:12.560285Z"},{"reviewer":"Larry Rowe","starRating":"FIVE","comment":"The Oak Creek office is wonderful! Can't say enough about how good the service is and how quickly I goty new glasses!","updateTime":"2025-10-07T02:27:41.327203Z"},{"reviewer":"Mary Weyrum","starRating":"FIVE","comment":"Had my yearly eye exam. I have gone to Dr Mueller for more than 5 years. Answers my questions and is comfortable to be with. I've always had positive experiences there","updateTime":"2025-09-30T17:02:12.571127Z"},{"reviewer":"Don","starRating":"FIVE","comment":"I visited Pearl Vision in Oak Creek to get an updated prescription and get some new frames. From start to finish the experience has been great! Sara and the whole crew have been exceptionally helpful and fun to work with. When I was a little unsure about what frames to get Sara stepped in and did a great job picking out some great frames for me. She was super fun to work with and made me feel very comfortable with my new frames. I highly recommend and will definitely be returning to Sara and the Oak Creek Pearl Vision crew for any further eyeglasses needs.","updateTime":"2025-08-31T04:00:22.065571Z"},{"reviewer":"Mili Vanili","starRating":"ONE","comment":"Store has gone into the toilet with the current manager. She destroyed my frames that I bought there with the melter when I went in for an adjustment. Told me too bad too sad when i said I wanted a new frame. When I asked to speak with someone above her, I was told there was no one above her. Her name is Jemima. Stay away. They don’t stand behind their work. I was a customer for 25 years. Deplorable. Fortunately, there are many other REPUTABLE vision providers in the area. Go there. Oh, and I also asked to speak with eye doctor who is the franchise owner. The employees told me she has nothing to do with the store. They were obviously lying and trying to get me out of the store.","updateTime":"2025-05-20T15:40:58.237422Z"},{"reviewer":"Natra Tabit","starRating":"FIVE","comment":"The staff at Pearle Vision in Oak Creek has been wonderful, especially Sara. They are always extremely helpful and very patient when my daughters are picking out their glasses. We’ve always had a positive experience!","updateTime":"2025-04-17T22:09:48.231810Z"},{"reviewer":"Christopher P. Flowers","starRating":"FIVE","updateTime":"2025-04-12T14:25:38.668513Z"},{"reviewer":"Lisa R.","starRating":"FIVE","comment":"They were very professional and thorough. I am very happy with the care I received.","updateTime":"2025-03-28T00:54:40.303930Z"},{"reviewer":"Brett Walton","starRating":"FIVE","comment":"Great Service and kind staff. First time getting glasses, they made it easy.","updateTime":"2025-03-18T13:54:53.889480Z"},{"reviewer":"Mike Lidwin","starRating":"FIVE","comment":"Very professional and knowledgeable.","updateTime":"2025-03-05T20:01:55.239798Z"},{"reviewer":"Evan Chipman","starRating":"FIVE","comment":"I was on time and they were on time. Checked my eyes helped me pick out frames. It was a pleasant experience!😂👍","updateTime":"2025-03-04T13:39:06.034074Z"},{"reviewer":"Kiki","starRating":"FIVE","comment":"My experiences here over the last few years have been nothing but amazing! I love Jemina she helped me pick my frames the most recent visit I had and was so sweet!","updateTime":"2025-02-02T06:39:19.291565Z"},{"reviewer":"Stephanie Irvin","starRating":"FIVE","comment":"Sara and her team were great at Pearle Vision Oak Creek, WI. Always a welcoming pleasant experience.\nThank you.","updateTime":"2025-01-25T19:54:04.239783Z"},{"reviewer":"Emma Golombowski","starRating":"FIVE","comment":"I recently had another exceptional experience at Pearle Vision in Oak Creek, and I simply cannot recommend this location enough! From the moment I walked in, I was greeted with warmth and professionalism by the entire team. Jemina,, Dr. Smith, Sarah, Lijah, Maryann – every single staff member at this location is truly amazing. I’ve been a loyal customer for over 7 years, and each visit has been nothing short of outstanding.\n\nThe selection of eyewear is fantastic, and the staff took the time to help me find the perfect pair that not only fit my style but also my budget. What I love most is the personalized care they provide. They make sure to address every question and concern, and I always feel like I’m in great hands.\n\nIf you’re looking for a place with a knowledgeable, friendly team, top-notch service, and a fantastic selection, Pearle Vision in Oak Creek is the absolute best! You won’t be disappointed!","updateTime":"2025-01-21T02:15:22.463019Z"},{"reviewer":"Quyen Tran","starRating":"FIVE","updateTime":"2025-01-08T22:07:58.903753Z"},{"reviewer":"Tylor Shaw","starRating":"FOUR","comment":"Honestly a good experience all in all the doctor was nice and thorough, Sara the lady who helped me with my glasses was kind and very helpful. My only complaint is that the selection is a bit lacking compared to the place we used to go to.","updateTime":"2024-12-06T16:32:26.303498Z"},{"reviewer":"Natalee Jeske","starRating":"ONE","comment":"I called in before to tell them my benefits info. They said everything was fine I went through the whole exam got my glasses and contacts and get a call later saying that my benefits actually didn’t go through. First off they should have checked before I got my eye exam done second off When my benefits wouldn’t go through the first time they said they could refund me for the glasses and contacts and then repurchase then when I get my benefits kick in. I already paid for them and I asked for a refund and they told me that I would get it back when I return the contacts. so I decided to buy a different pair of glasses and then they said they couldn’t refund me and said they will just put a credit on my account for the next time I visit. This company is the worst do not ever go to them. They suck. If I could give them a zero star I would.","updateTime":"2024-12-04T00:00:00.082049Z"},{"reviewer":"Wil Colon","starRating":"FIVE","comment":"Went here to add a prescription lens to my meta smart glasses, and Thalia Jimenez, went above and beyond, I went to lens crafter and target both said they couldn't do it, but pearle visions got it done. Thank you, A+ Customer Services","updateTime":"2024-11-09T19:15:58.846473Z"},{"reviewer":"Lori lietke","starRating":"FIVE","comment":"Absolutely love Pearl Vision Oak Creek. Dr. Mueller has been my optometrist for years and is very professional, punctual, and thorough in her exams.\nThe staff here are some of the best around, kind, knowledgeable, and make the experience of being fitted with new glasses a pleasant experience. A huge shout out to Sara, Lijan, Gabriella, and MaryAnn. Thank you for being the best of the best!","updateTime":"2024-10-18T12:55:36.071672Z"},{"reviewer":"Jennifer Rebollar","starRating":"FIVE","updateTime":"2024-10-16T19:58:36.767964Z"},{"reviewer":"Kris Sterk","starRating":"ONE","comment":"Ordered glasses 9 weeks ago and still waiting on them. I was denied a refund. Highly recommend finding someplace else for your eye care.","updateTime":"2024-09-13T05:01:18.923150Z"},{"reviewer":"Robert Wall","starRating":"ONE","comment":"Girlfriend went to Pearle. They wrote her prescription in such a way that basically only they can fill it. Then they misrepresented the costs of the lenses, added on things she hadn't asked for, and when she realized what they'd charged her they told her that the order was already placed and that there was nothing they could do. Never mind that the Pearle Vision website guarantees \"100% satisfaction guaranteed or return within 30 days\" - this store apparently hasn't gotten the memo. They are very insistent that there's nothing they can (or will) do. We're never going here again.","updateTime":"2024-08-17T20:54:48.912049Z"},{"reviewer":"Debbie Manthei","starRating":"FIVE","comment":"Lijah was great to work with! I also dealt with Sarah for an adjustment. Both very pleasant.","updateTime":"2024-08-08T17:50:02.122305Z"},{"reviewer":"Sandy Wahl","starRating":"FIVE","updateTime":"2024-08-05T22:48:01.057310Z"},{"reviewer":"Margaret Piontek","starRating":"FIVE","comment":"I've been going to Pearle Vision for several years and have only good things to say about my experiences there. I always ask for Jemina to help me choose new glasses. Her expertise and ability to pick unique frames is fantastic. Her level of customer service and time spent helping me is what makes the entire experience the best in eye care.","updateTime":"2024-07-29T20:00:53.319472Z"},{"reviewer":"Jim Cyr","starRating":"FIVE","comment":"Everything was awesome from my eye exam to getting my new glasses.and having to come back to get my glasses readjusted everything is even better.Everyone was very helpful","updateTime":"2024-06-22T16:30:12.212017Z"},{"reviewer":"Richard Schussman","starRating":"ONE","comment":"Dr Mueller is ok explained a lot during the exam. The staff is ok friendly . Now the bad I waited way too long for a pair a glasses. One pair came in but the pair I needed is going in 3 weeks they are checking into it and it’s seems like computer issues she couldn’t get tracking from the lab and I couldn’t get full receipt at time of service cause of some IT error. Seems like lots of IT issues. The staff is nice it’s a shame that the wait for the glasses I needed are taking so long cause of wait and seeming Computer issues a lot or arrest from what I got on my end. I never got a proper receipt and I can’t figure out why one pair sent at same time came back in a week and other pair is still taking 3 weeks and didn’t get to lab until a week after the I got my first pair back something doesn’t add up. I won’t go back just want my glasses and be done with hole thing.","updateTime":"2024-05-29T19:15:20.219708Z"},{"reviewer":"RANDALL JAECKEL","starRating":"FIVE","updateTime":"2024-05-08T00:00:37.744357Z"},{"reviewer":"Jeff Lazewski","starRating":"FIVE","comment":"Great Service!","updateTime":"2024-05-01T15:43:13.746474Z"},{"reviewer":"Angel Gonzalez","starRating":"FIVE","comment":"I've been going to Pearle Vision for the last 3 years and have had a great experience every time. I've worked directly with Lijah, who has been awesome. She always makes it a point to ensure that I feel comfortable and confident when picking out new glasses. I appreciate her attention to detail and the care she takes in helping me find the perfect pair. I highly recommend Pearle Vision and Lijah for all your vision care needs.","updateTime":"2024-04-22T16:05:05.212963Z"},{"reviewer":"Kathryn Rock","starRating":"FIVE","comment":"Great service at Pearle Vision in Oak Creek. Dr. Mueller is very kind and listens to my concerns and offered her expert opinion on the best contacts for me. Lijah was wonderful in helping me pick out new and stylish sunglasses. Everyone is so nice and caring when I come in for adjustments. Thanks!","updateTime":"2024-04-01T15:18:49.249509Z"},{"reviewer":"Carrie Schubring","starRating":"FIVE","comment":"I like the personal service from the techs and manager of store. I liked my purchase and honest feedback when choosing my glasses and contacts. Love my wire transition frames.","updateTime":"2024-03-26T01:23:13.032631Z"},{"reviewer":"Elizabeth Alston","starRating":"FIVE","comment":"This is my second time using Pearle Vision and I have no complaints. Staff at the Oak Creek location are full of personality but also get you in and out quickly, which I appreciate. Ive worked with Lijah in the past and loved her. This time around I worked with Sarah and was not disappointed. Jemina helped me with pickup (glasses only took a week to come in) and put up with my eccentricities through all the adjustments. Appreciate you all!","updateTime":"2024-03-15T11:40:08.757490Z"},{"reviewer":"Dtyereyreyrrrerr right rnext is. Right r Murrell","starRating":"ONE","comment":"Worst experience the ladies there are not caring they just try and put you in contacts or glasses so they can get your money, with the wrong prescription!!! Highly, don’t recommend.","updateTime":"2024-03-11T18:27:16.515460Z"},{"reviewer":"Mark Hafemeister","starRating":"FOUR","comment":"I’ve been getting my glasses and exams at this location for over 5 years and have never been disappointed or had a bad experience here. Lijah helped me with my purchase this last time and made the whole experience enjoyable. She gave me great customer service and I would definitely make my next purchase from Pearle just so I could work with her.","updateTime":"2024-03-02T12:01:17.301107Z"},{"reviewer":"Rachel Marie","starRating":"FIVE","comment":"I had a appointment on February 12, 2024. the level of professionalism was a 10. I was happy to see that there was a real in person optometrist not a video appointment. My eyewear consultant Sara was so very helpful and patient with me. Sara helped me find the perfecy glasses. I had a excellent experience and most definitly will return in the future.","updateTime":"2024-02-25T18:18:24.638006Z"},{"reviewer":"Adeeb Cheulkar","starRating":"THREE","comment":"I bought power sun glasses. Price was okay. The lady who took my measurement was excellent. However, when I was trying to get my order, I had really bad customer care interaction. Other lady at delivery was so confused for finding my glasses and when I tried to help to find my name, she expressed her arrogance.","updateTime":"2024-02-20T18:24:04.592795Z"},{"reviewer":"Sharon Lewis","starRating":"FIVE","comment":"Pearle Vision Oak Creek, Wi has been the place I go to for my eye appt. and glasses for the past 3-4 years. There is a Pearle Vision closer to me but after my first really great experience with Oak Creek, each visit has been the same or even better. My appt. is always quick and Dr Mueller is friendly and very good. I mentioned this past week, when I had my appt., that the last pair of glasses, and Rx, has been \"The Best\" ever. Thalia, who helps with everything from frames to insurance is great and very knowledgeable. She even helped with costs on my next glasses. There is also the lovely person that runs all those other tests and takes the picture of your eye. I wish I could remember if it was Marianne or Mary, I would like to give her a lot of praise also.","updateTime":"2023-12-27T19:40:06.534987Z"},{"reviewer":"angela reed","starRating":"ONE","comment":"Very nasty store manager!!! Jamina started off a statement to me “ first of all I have been doing this for over 23 years.” After I made a statement about my son not being able to see clearly through the eye glasses. I spent over 300 dollars with them. On 2 pair of eyeglasses after insurance. She also told me “ We don’t give refunds, it’s stated on your receipt.” She was absolutely unprofessional and I will not ever schedule an eye exam there again. Unfortunately we loved the ophthalmologist, so that’s a bummer. However I’ll NEVER spend my hard earned money on bad customer service!","updateTime":"2023-12-15T00:39:06.308142Z"},{"reviewer":"Mickenzie Rae","starRating":"FIVE","comment":"I am so pleased with my experience at Dr Mueller’s Pearle Vision. All of the teammates who assisted me were incredibly friendly. My glasses were delivered in less than a week.","updateTime":"2023-11-30T22:37:32.570818Z"},{"reviewer":"Balakrishna M","starRating":"FIVE","comment":"Variety of options to choose from and will help adjust eyewear for proper fit. Thank you to Sara and Maryann for helping us out!","updateTime":"2023-11-27T18:56:39.939405Z"},{"reviewer":"jb Adams","starRating":"ONE","comment":"The absolute worst. Stay far away from this place. Rude employees and substandard glasses that took months to receive.","updateTime":"2023-10-29T22:08:19.825906Z"},{"reviewer":"Rich Gardipee","starRating":"ONE","comment":"Send my wife to the wrong place. She was supposed to go to America’s best. They charged her $185 plus $39 for eye exam at Pearl Vision.went to America Best I was charged myself $59 for an eye exam got Ray-Ban eyeglasses for $339. No line bifocals with transition.Pearl vision wanted 800 for glasses who knows what brand . How do you justify $185 for an eye exam?expensive lesson.","updateTime":"2023-10-20T00:08:55.761043Z"}]
