[{"reviewer":"MN R","starRating":"FIVE","comment":"Eye exam went off smoothly. Doctor was excellent and informative.","updateTime":"2026-02-21T19:14:04.185554Z"},{"reviewer":"You left your google acc open on a work computer","starRating":"FIVE","comment":"Best staff EVER so fun","updateTime":"2026-01-15T11:48:13.591420Z"},{"reviewer":"Isabelle Rose","starRating":"FIVE","comment":"Absolutely fantastic service. I walked in and it wasnt too busy at the time and got seen for a new eye exam. Alyce helped me out at the front counter and Doreen helped me pick new frames. I have light sensitivity so i always check that the optometrist can do a tint AND transitions and this pearle vision is one of the few places ive been to that can!\n\nThanks to insurance and Doreen helping me out i got my new frames and lenses for $400 off standard price.\n\nHighly highly recommend and will visit again\nagain!","updateTime":"2026-01-10T20:46:38.203634Z"},{"reviewer":"Lisa Jacobson","starRating":"FIVE","comment":"Run, don’t walk, to see Doreen! She is kind, warm, hilarious— and she will be totally honest with you about what is best for you.","updateTime":"2026-01-08T01:11:52.592390Z"},{"reviewer":"Sandra Breuche","starRating":"FIVE","comment":"I recently moved from the area but was back last week for an event and broke my glasses. I went to Pearl Vision in Eatontown as the location was convenient and came highly recommended. When I walked in I was greeted by very friendly and professional staff that assured me they could help. Doreen came over and immediately assisted me by fixing my glasses, asked what else she could do for me and gave me a new glass cleaner. Could not have asked for better customer service. Although I live out of state now, I am quite often back in NJ and will now be having Doreen and Pearl Vision in Eatontown take care of all my eye needs. Great job Pearl Vision.\nBecause of the amazing service I received from Doreen and pearl vision of Eatontown I came in from Vermont last week for an appointment for an exam. The staff greeted me with smiles and a welcoming attitude. My exam was explained in great detail every step of the way and when it came time to pick frames, Doreen spent over an hour assisting me in picking the right ones. She made me feel so comfortable and took so much time giving me her undivided attention to get the right ones. Doreen is amazing at her job and Pearl Vision is very lucky to have her on their team. I will continue to have Doreen and pearl vision of Eatontown take care of all my vision needs. Thank you for great customer service","updateTime":"2026-01-08T00:38:05.563956Z"},{"reviewer":"Toni Silver","starRating":"FIVE","comment":"I had the most Incredible experience ever at Pearl Vision.Doreen the Manager was so helpful So Friendly .\nI will never go to another place.\nI highly Recommend Doreen and Pearl Vision.\n10 Stars\nJust Back Again For Another Eye Exam And New Glasses.\nI Can't say enough about Pearl Vision\nDoreen Is Amazing\nBest Experience Ever","updateTime":"2026-01-07T23:58:42.578705Z"},{"reviewer":"Leslie P","starRating":"ONE","comment":"Watched the manager throw an employee under the bus who did absolutely nothing wrong. Why do that to an innocent employee when the doctor is the one who is at fault here? Never again, and I've blocked their number b/c they constantly pester you to make a new appointment. I don't even live in the area anymore and even if I did, after the manager's behavior this is the last place Im going to.","updateTime":"2026-01-05T23:41:32.777578Z"},{"reviewer":"Charles Cermele","starRating":"FIVE","comment":"Excellent experience. Doreen was fantastic - professional, knowledgeable and friendly","updateTime":"2025-12-31T15:56:26.833841Z"},{"reviewer":"Ayla DeBiase","starRating":"FIVE","comment":"Jessica was so helpful and patient with me , she helped me pick out the perfect pair of glasses. I was super nervous and she made me feel so welcome and comfortable ! Thank you to all the staff as well so kind and fun !!","updateTime":"2025-12-17T18:34:35.797696Z"},{"reviewer":"Barbara Locke","starRating":"FIVE","comment":"I highly recommend this office. From start to finish, this was a great experience- professional and excellent customer service.","updateTime":"2025-10-27T23:29:24.949160Z"},{"reviewer":"Lori Guidicipietro","starRating":"FIVE","comment":"Everyone at this location was so helpful & friendly! I’m not even a patient & they fixed my glasses with no problem. So accommodating!","updateTime":"2025-10-06T15:28:12.880324Z"},{"reviewer":"Susan Pearsall","starRating":"FIVE","comment":"I rarely write reviews, but this experience was so satisfying. The staff were very warm and welcoming, the person taking care of the tests was very sweet, the doctor was efficient, but thorough and not only did I find fun glasses but the ambiance was classic including the retro music and I was well cared for. Again, not something I typically rave about but experiencing some humanity in life is appreciated.","updateTime":"2025-10-02T22:54:37.251004Z"},{"reviewer":"Liz Marrugo","starRating":"FIVE","updateTime":"2025-09-12T19:30:58.232013Z"},{"reviewer":"James Grausso","starRating":"FIVE","comment":"I have only had pleasant experiences at this Pearle Vision location. The staff is friendly, kind, and most importantly, knowledgeable and professional. The exams are thorough, and Dr. Shah explained the results well. Doreen was tremendous in ensuring I also got what I needed in my glasses!\n\n10/10 - Would Recommend.","updateTime":"2025-09-04T22:10:32.821581Z"},{"reviewer":"Kami E","starRating":"FIVE","comment":"Emanuelle was excellent in adjusting not 1 but 2 pairs of glasses for me. He was able to do what other associates in surrounding stores could not. I highly recommend this store due to the service I received.","updateTime":"2025-08-10T22:57:40.250604Z"},{"reviewer":"Nae","starRating":"FIVE","comment":"I had an excellent experience with Doreen at Pearle Vision. I needed emergency contacts, she went above and beyond to provide prompt and helpful assistance. Her professionalism and care made a stressful situation much easier to handle. Highly recommend her for her outstanding service! Thank you so much! Don’t hesitate to book an appointment.","updateTime":"2025-08-04T21:19:28.842959Z"},{"reviewer":"Darren Barreiro","starRating":"FIVE","comment":"Great customer service at Pearle Vision in Eatontown!","updateTime":"2025-07-18T21:22:26.041676Z"},{"reviewer":"Marsya Pierce","starRating":"FIVE","comment":"My First time at Pearl Vision Good experience Very nice people","updateTime":"2025-07-17T17:58:49.136725Z"},{"reviewer":"Darlene Gilliam","starRating":"FIVE","comment":"When I walked in I was greeted with care and concern, The young man was professional and assist me with my issue and he fixed it. I left out with a big happy smile.","updateTime":"2025-07-14T23:33:13.450144Z"},{"reviewer":"Steve Rothman","starRating":"FIVE","updateTime":"2025-07-04T18:17:30.536551Z"},{"reviewer":"Cathi B","starRating":"ONE","comment":"Please do not bother going to this location. Dr Shah is wonderful and he is the only reason that I put with issues that have cropped up with the desk staff especially the desk manger. The desk manager is rude,short nasty and abrasive. I called to follow up to see if my medical prescription was sent to CVS. The desk manger barked into the phone stated the doctor was busy and would be sent at the end of the day. I tried to ask if I could pick up a paper copy and I will bring it to CVS. I was not able to finish my request because she actually hung up on me while I was speaking. I ended up having to call back and she would not answer the phone. Based on what happened yesterday I will be taking my business elsewhere.\nIt’s a shame because they are losing a longstanding customer.\n\nI contacted the corporate headquarters and submitted a more detailed compliant regarding how I was treated yesterday\n\nI also never leave reviews but after how I was treated yesterday this deserved to be reviewed to warn others. If I could have given a zero star review I would have.","updateTime":"2025-05-08T14:00:12.884643Z"},{"reviewer":"Jayme Fahrer","starRating":"FIVE","comment":"Doreen was AMAZING!! We needed emergency help for a new pair of glasses, because our dog ate the good pair. Doreen was so helpful and fun to work with. Could not recommend anyone more!!","updateTime":"2025-04-25T17:39:49.129226Z"},{"reviewer":"tina Zim","starRating":"FIVE","comment":"Great experience in the optical shop. Doreen was kind and knowledgeable and made me feel very comfortable. I'm really happy with my purchase and will definitely be back!","updateTime":"2025-04-21T13:44:17.728067Z"},{"reviewer":"Jorge Alvarez","starRating":"FIVE","comment":"I had an excellent experience at this eyewear store. From the moment I walked in, I was helped by Doreen, who was incredibly kind, patient, and professional. She guided me through finding the perfect frames for my face and style, and clearly explained all the lens options without any pressure.\n\nThe selection of frames is modern, high-quality, and reasonably priced. You can tell the team genuinely cares about customer satisfaction and making sure you leave happy with your purchase.\n\nThanks to Doreen and the rest of the staff, I ordered a pair of glasses I absolutely love. I’ll definitely be coming back and highly recommend this place!","updateTime":"2025-04-15T16:39:20.975589Z"},{"reviewer":"Janet Swidryk","starRating":"FIVE","comment":"Doreen Weese is awesome! She is very knowledgeable and kind to her customers. Always has a smile. I trust her judgement when helping to choose glasses-with her cool fashion sense, how can you not?","updateTime":"2025-04-14T18:23:44.751934Z"},{"reviewer":"Kelly Mazza","starRating":"FIVE","comment":"I came here for a new pair of glasses and Doreen went above and beyond to help me out. Explained the difference between lenses and got me a very stylish frame. Would give more than 5 stars if I could.","updateTime":"2025-04-13T21:09:03.473050Z"},{"reviewer":"Nina Bernardo","starRating":"FIVE","comment":"I have been going to the Pearl Vision in Eatontown for years .. Recently Doreen has help me with contacts and helping to look at frames.. She knows what is best for the clients and make sure we feel comfortable !!","updateTime":"2025-04-13T20:49:03.270830Z"},{"reviewer":"Christopher Souza","starRating":"FIVE","comment":"The service here is top notch. And the lady who helped me out with the glasses, Jazmin, is really nice and friendly.","updateTime":"2025-04-05T14:51:53.622499Z"},{"reviewer":"Ben Kleinberg","starRating":"FIVE","comment":"Very professional and knowledgeable service personnel.","updateTime":"2025-04-03T12:49:29.244257Z"},{"reviewer":"Kayleigh Dunn","starRating":"FIVE","comment":"Carol and Jazmin were so helpful and made my experience great.","updateTime":"2025-03-29T15:55:43.339805Z"},{"reviewer":"DancingMermaidYoga Melissa","starRating":"FIVE","comment":"I haven’t had an eye exam in a long time and had some questions. The manager Dorene with whom I spoke was extremely patient and helpful and answered all my questions. Kudos to Pearl Vision for great customer service.","updateTime":"2025-03-28T15:41:32.071185Z"},{"reviewer":"Carina Allevik","starRating":"FIVE","comment":"Great service! Staff was very attentive and doctor was very professional. Will be coming again!","updateTime":"2025-03-24T19:45:29.460411Z"},{"reviewer":"Bella Demeo","starRating":"FIVE","comment":"They were so funny and so sweet here definitely made me feel so comfortable!","updateTime":"2025-03-24T19:45:27.200404Z"},{"reviewer":"Susan A","starRating":"FIVE","comment":"We were greeted promptly as we entered the store. We were led to a table to sit. The rep, Jazmin K asked us our business ess and announced she was finishing up with another client but told us what documents to have ready. She and Doreen, returned and took the information and directed us to go look for frames. This was a very efficient t and fun shop to come to. We talked, laughed, and everyone e was friendly fly and personable. We found exactly what we needed and will return again.","updateTime":"2025-03-24T14:29:23.500165Z"},{"reviewer":"terry horvath","starRating":"FIVE","comment":"I popped in to Pearl in the Eatontown, NJ location to get my pad replaced on my eyeglasses. Jasmine and her team took care of me I was in and out in 5 minutes and it cost me nothing. I will not hesitate to come back to this location when I need new prescription glasses.","updateTime":"2025-03-19T17:38:08.049745Z"},{"reviewer":"Bob Brannan","starRating":"FIVE","comment":"Doreen helped me fix glasses and then I bought a new pair with prescription. Helped me get new style frames so I know which is new glasses.","updateTime":"2025-03-19T15:58:54.319113Z"},{"reviewer":"Lisa Davis","starRating":"FIVE","comment":"Could not have been more helpful! Great experience and very happy with all of my purchases.","updateTime":"2025-03-19T13:29:41.298669Z"},{"reviewer":"Alyssa Gaspich","starRating":"FIVE","updateTime":"2025-03-15T21:51:21.916349Z"},{"reviewer":"Kaitlin Roach","starRating":"FIVE","comment":"Jasmine was litty tity","updateTime":"2025-03-15T16:39:08.249456Z"},{"reviewer":"Melissa Valazza","starRating":"FIVE","updateTime":"2025-03-15T16:36:20.687526Z"},{"reviewer":"Kevin Higgins","starRating":"FIVE","comment":"Overall great experience. Jazmin was friendly and very helpful. The whole process of quick and easy..","updateTime":"2025-03-13T18:06:38.267233Z"},{"reviewer":"Elizabeth Burns","starRating":"FIVE","updateTime":"2025-03-08T20:20:07.325362Z"},{"reviewer":"Jackie Youmans","starRating":"FIVE","comment":"Carol De Jesus and her staff were awesome, welcoming and very efficient. Service was great and I’m very happy with my new glasses. Quality service!","updateTime":"2025-03-08T19:48:07.151373Z"},{"reviewer":"Michael Wynter","starRating":"FIVE","comment":"On Friday evening, the left arm of my glasses broke off after they fell off my face. On Saturday afternoon, I visited 3 different popular eyeglass repair establishments and none of them would even attempt to help fix my glasses because they were not making a sale. Until I came to Pearle Vision where I was greeted and treated like a person that needed help with my broken glasses rather than a sales quota for the day. An awesome optometrist named Sally helped me and repaired my glasses. Her customer service and professionalism has definitely solidified Pearle Vision as my go to for all my Vision and eyeglass repair needs.\n\nThank you Sally😊😊😊","updateTime":"2025-02-17T14:31:52.079115Z"},{"reviewer":"Lisa Poulos","starRating":"FIVE","comment":"Sally the optician at the Eatontown site is absolutely wonderful!","updateTime":"2025-01-27T14:17:48.045104Z"},{"reviewer":"Michael Irwin","starRating":"FIVE","comment":"I’ve been wearing glasses for 50 years and Sally gave me the best fit and adjustment of my glasses that I’ve ever had. She was extremely diligent to make sure the frames were straight, balanced on my nose and the arms were not sitting on any head bone to prevent irritation and discomfort. In addition, she is friendly, enjoys and takes pride in her work and had me feeling special when I left. She really know how to take care of the customer! Thank You Sally","updateTime":"2025-01-10T22:28:17.172537Z"},{"reviewer":"Charles Jansen","starRating":"ONE","comment":"Terrible phone admin. We called to let them know we would be 20min late because of the snow and she cancelled on us. We won't be back.","updateTime":"2024-12-21T19:43:36.411156Z"},{"reviewer":"Amy Kessler","starRating":"FIVE","comment":"I have never been into a Pearl Vision before for myself nor have I gotten any glasses from them ever. However, due to my insurance changing caused me to try them out in Eatontown, NJ. Let me tell you Sally and Jasmine was very friendly to start off until the end. I am very happy with the results Sally pulled a rabbit out of a hat for me concerning my lenses. lol I really do appreciate the Pearl Vision in Eatontown and will go back again. Thanks again for helping me with everything very appreciative. Happy Holidays!!🌺","updateTime":"2024-12-18T10:38:10.187924Z"},{"reviewer":"Tami Orsino","starRating":"FIVE","comment":"I'm am so happy I came here.Everyone is super friendly and helpful.i love my new glasses and they came in 3 days!!","updateTime":"2024-09-28T15:50:56.153084Z"},{"reviewer":"Jazmin Krueger","starRating":"FIVE","updateTime":"2024-08-31T15:54:51.980341Z"}]