[{"reviewer":"Terry Stewart","starRating":"FIVE","comment":"I visited Pearle Vision on November 25. My prescription glasses required repair and the person responsible was efficient and personable. She explained the process and since my husband accompanied me, she offered to clean the lenses of his prescription glasses. In the future when I need to fill a new prescription I will certainly bring it to Pearle.","updateTime":"2025-11-26T21:10:04.996299Z"},{"reviewer":"Jennifer Blum","starRating":"FIVE","comment":"Dr. Sudol is so knowledgeable and through. I’ve been coming to him for years and I fully trust and believe that he will do what’s best for my vision. Highly recommend.","updateTime":"2025-11-21T22:10:32.416690Z"},{"reviewer":"Elizabeth Torres","starRating":"FIVE","comment":"Aquazah\nwas very kind friendly and very professional.","updateTime":"2025-11-01T16:09:08.314633Z"},{"reviewer":"Laura Sylvia","starRating":"FIVE","comment":"The staff was very helpful and accommodating","updateTime":"2025-10-31T20:29:50.961439Z"},{"reviewer":"Mario Diaz","starRating":"FIVE","comment":"The store manager is amazing and the customer service is top notch. Thanks so much!!!!","updateTime":"2025-10-30T22:58:11.064061Z"},{"reviewer":"sam lazzaro","starRating":"FIVE","comment":"The manger was amazing.","updateTime":"2025-10-30T22:52:54.688081Z"},{"reviewer":"Ryan Scavo","starRating":"FIVE","updateTime":"2025-10-30T22:24:25.644961Z"},{"reviewer":"Ashok Shah","starRating":"FIVE","comment":"Ms Aquazah took care of us . A Very knowledgeable,courteous and excellent sales person. We are very happy with her services.","updateTime":"2025-10-30T17:38:54.745523Z"},{"reviewer":"Steve Lenart","starRating":"FIVE","comment":"Super kind and friendly staff. Store manager, Aquazah, saw me late in the day and was very patient and helpful. Great experience.","updateTime":"2025-10-28T21:51:08.537551Z"},{"reviewer":"Gerardo Garay","starRating":"FIVE","comment":"Needed to get new glasses and Ms Aquazah, the store manager, helped me thru the process, she was very helpful looking up my insurance benefits and letting me know what I was eligible for. She was great and I deeply appreciated her for expending the time she did to help me. Thank you!","updateTime":"2025-10-28T21:34:09.032462Z"},{"reviewer":"Angelica Palacio","starRating":"FIVE","comment":"I 100% recommend the Eye Health Group.\n\nThis place is amazing, from reception to the doctor. Every person that works at this place is commited to help you and guide you.\n\nThe manager, Aquazah is absolutely formidable, she help me with my insurance and made sure I took advantage of any benefits offered.\nMuch appreciated,\n\nThank you!","updateTime":"2025-10-27T20:49:47.833499Z"},{"reviewer":"Howard S","starRating":"FIVE","comment":"I ordered a new set of specialized lenses and received great service. They were made correctly. Dave cut the lenses perfectly and he had great people skills.","updateTime":"2025-10-26T18:36:14.471205Z"},{"reviewer":"Gina Veneziano","starRating":"FIVE","comment":"As always Dr. Sudol is wonderful. However, the girls in the office make a mundane task like an eye appointment so much more fun! Leilani and Jenn were helpful, patient, and kind! Thank you!!","updateTime":"2025-10-26T15:45:51.474672Z"},{"reviewer":"Chris Kramer","starRating":"FIVE","comment":"The girl staff were so helpful and kind! They took the time to clearly explain my insurance, copays, and the costs for extra tests. Lindsay took my call and was the sweetest, and Jennifer called me back to go over everything in detail. When I didn’t understand something, she explained it so perfectly. I truly appreciate their patience and care — I can’t wait for my appointment","updateTime":"2025-10-21T23:55:32.336039Z"},{"reviewer":"PAULA Sorto","starRating":"ONE","comment":"Horrible customer service, the front desk kept interrupting and raising her voice while discussing with me on a confusing matters regarding miscommunication over the phone. I had to speak with someone else who was more respectful and allowing me to speak to her without interrupting my conversation\nAnd she calmly explained better what my situation about the miscommunication. I suggest that they train the front desk how to be more customer service oriented. Terrible she was loud enough for everyone in the office to hear her voice","updateTime":"2025-10-21T22:02:53.813268Z"},{"reviewer":"Linette D'Costa","starRating":"FIVE","comment":"Aquazah went out of her way to help us! She is wonderful and goes above and beyond to help patients. We appreciate it so much!","updateTime":"2025-10-18T17:39:35.251002Z"},{"reviewer":"K P","starRating":"FIVE","comment":"Such an amazing experience. I will say top notch all around. I would like to highlight the staff there. I went to get contacts and it was my first time so I was a bit nervous and scared. ( Dr. Sudol, was very friendly, knowledgeable and efficient when it came to time. He made me feel relaxed at every moment and went into great detail about contacts.) They were all warm and welcoming. They all went above and beyond to help not only myself but all of the customers. ( Jen was amazing, great personality and was a true help with my contacts as well. It made my experience even more worth it knowing she had everything handled at the tips of her fingers.) (Aquazah, helped me order my contacts. Once again I knew nothing and she went into great detail explaining the different types of contacts. Warm and bubbly while talking and quick processing everything.) I also want to highlight the other staff that helped as well ( Leilani and Lindsay) they were very professional, helpful and as a whole created such a warm environment for customers. I live a more than an hour away and I refuse to go to any other Pearle Vision for the reasons I stated above. Highly recommend.","updateTime":"2025-10-17T01:35:52.982919Z"},{"reviewer":"Michael Savage","starRating":"FIVE","comment":"Have been a repeat customer at Pearle Vision's Route 4 location in Paramus for nearly a decade.\nIn that time I have annually purchased frames and progressive lenses upon my new year's insurance coverage allowance. That noted I have enjoyed a positive experience with their selection and their team's ability to align the lenses with my eyes. Additionally, whenever I have had a need for an adjustment (due to my own clumsiness: stepped on frames, lying down on, etc...) their expert technicians have repaired on the spot and with complete professionalism.\nA long overdue 5 star review to share with readers to remind them that this is one of those old school businesses that understand their clients' needs. They have ingrained excellent customer service traits in their staff and all the while providing us a mammoth collection of fresh and modern frame styles to choose from.\nLooking forward to this coming January and the opportunity to pick out another set of new frames for 2026.\nThank you Paramus Pearle Vision team for the services you have kindly provided to me over the years!","updateTime":"2025-10-10T21:32:34.726746Z"},{"reviewer":"Gabrielle Cuesta","starRating":"FIVE","comment":"Staff here were so friendly! Such a pleasant experience. Dr. Sudol was super sweet and explained everything. Jen and Leilani were amazing. Definitely coming back here for all eye needs.","updateTime":"2025-10-03T21:30:59.736139Z"},{"reviewer":"Daniel Nussbaum","starRating":"FIVE","comment":"Excellent experience","updateTime":"2025-10-03T16:49:56.930733Z"},{"reviewer":"Nicole Castillo","starRating":"FIVE","comment":"They were really polite and sweet here. The doctor was super thorough with my examination and any risks I had to watch out for. Definitely the best exam I’ve had here in the states","updateTime":"2025-10-02T16:38:09.994602Z"},{"reviewer":"Amber Tirri","starRating":"FIVE","comment":"The eye exam I had with Dr Sudol was excellent. He was very thorough and took the time to answer all my questions. He explained everything clearly and made sure I understood my options. I felt very comfortable and confident in his care. His kindness and willingness to listen to my concerns were greatly appreciated. The experience was great all around, including the staff. Lindsay, Leilani, and Jen were excellent at making me feel at ease. They all went above and beyond to accommodate my needs. The kindness they showed was remarkable. I left a valuable item behind and they made sure to hold it for me. My sincere appreciation goes out to them for their honesty. You will not be disappointed with Dr. Sudol and this office if you are looking for quality, fast and honest service. My loyal business will continue to be handled by this office. I would like to thank the staff and physician again for such a wonderful experience!","updateTime":"2025-09-30T19:31:16.783065Z"},{"reviewer":"Gregorio Brito","starRating":"FIVE","comment":"(Translated by Google) Thank you to all the staff at Pearle Vision in Paramus RT4 for their kindness and attention to me in their offices.\nEspecially to Miss Leilani and Dr. K. Sudol for their courtesy and professionalism in treating me.\nThey treated me 💯💯💯💯💯\n\n(Original)\nGracias al todos el personal de Pearle Visión\nDe Paramus RT4, por sus amabilidad y atenciónes para conmigo en sus oficinas\nEn especial a la Señorita Leilani y el Dr. K Sudol, por cortesía y profesionalismo con el que me trataron\nMe dieron un trato 💯💯💯💯💯","updateTime":"2025-09-30T18:09:16.038453Z"},{"reviewer":"Jose Crisostomo","starRating":"FIVE","comment":"(Translated by Google) Excellent service and work. Very friendly and knowledgeable about his work. I felt like I was part of a family.\n\n(Original)\nExcellente servicio y trabajo. mucha simpatía y conocimiento de su trabajo, me sentí en familia.","updateTime":"2025-09-03T21:52:13.114949Z"},{"reviewer":"David Whitehead","starRating":"FIVE","comment":"They were great! Jen was super-helpful and efficient. Dr. Was kind and communicated well. Thank you!","updateTime":"2025-08-17T13:46:40.052506Z"},{"reviewer":"Leo Loiacono","starRating":"FIVE","comment":"Great service; people working there are very competent. Dave the optician is very good.","updateTime":"2025-07-24T14:24:40.210172Z"},{"reviewer":"OLINDA LOYOLA GUERRERO","starRating":"FIVE","comment":"I had a very good experience at your store PEARLE VISION. Location, Paramus, route 4th.\nYessy, was very nice, excellent customer service, very professional and helpful.","updateTime":"2025-07-11T02:37:25.637841Z"},{"reviewer":"Kimberly Mickus","starRating":"FIVE","comment":"Appointment was fast and easy and yessy was amazing! Would definitely recommend!","updateTime":"2025-07-07T21:51:39.455632Z"},{"reviewer":"Ralph Choonoo","starRating":"ONE","comment":"Bought contact lenses bi weekly..ended up using them daily ..product was awful..could not use after the first day","updateTime":"2025-07-04T21:20:14.847392Z"},{"reviewer":"joseph daidone","starRating":"FIVE","updateTime":"2025-07-03T22:26:30.601191Z"},{"reviewer":"Erick Valdes","starRating":"FIVE","comment":"Patrice was so great! Everything went so smoothly will come back again!","updateTime":"2025-06-30T21:57:41.110406Z"},{"reviewer":"Bilal Wilson","starRating":"FIVE","comment":"Everyone was courteous and professional, Their environment reflected just that.","updateTime":"2025-06-19T19:24:37.340299Z"},{"reviewer":"Sahadou KADRI","starRating":"FOUR","comment":"Very good and highly professional team. But the waiting time seems too long to me.","updateTime":"2025-05-22T23:07:05.808984Z"},{"reviewer":"Lloyd Sleeper","starRating":"FIVE","comment":"The nicest people! Paula, Lisa, Anan and Dave as well as the rest of the staff so pleasant and helpful. Great staff and doctor! Our go-to place","updateTime":"2025-05-03T16:38:50.196252Z"},{"reviewer":"Maryanne","starRating":"FIVE","comment":"Dave at the Ty 4 location was sooo helpful and kind !! Truly a pleasure, thanks Dave for the awesome service","updateTime":"2025-05-02T01:57:20.756744Z"},{"reviewer":"Kenneth Pfeil","starRating":"FIVE","comment":"Alize and Tanayzha did a thorough and professional job of my pre-exam testing and preparation 👌.","updateTime":"2025-04-30T16:24:24.532412Z"},{"reviewer":"Alberto Aujero","starRating":"FIVE","comment":"Had a great experience here. I historically went to smaller optical spots, but they carried a specific pair of glasses which other places did not carry.\n\nThe staff, Alize and Paula were fabulous on the exam side. Such an easy intake process. Just sent me a text and filled things out through my phone. They were all smiles and pleasant conversations.\n\nOn the frame side, Yesenia was super friendly, inviting and so patient with me. Never felt pushed/pressured. She was a huge help with helping make such a personal decision.\n\nOverall a great experience. Looking fwd to picking up my glasses.","updateTime":"2025-04-29T19:58:14.477270Z"},{"reviewer":"Christian Sunga","starRating":"FIVE","comment":"My sister and I came to Pearle vision for an examination. The staff was incredible . Paula was very patient with us . She was so kind and knowledgeable about her job. Would definitely recommend to go get an eye exam here!","updateTime":"2025-04-29T19:02:47.232866Z"},{"reviewer":"Samantha Tursick","starRating":"FIVE","comment":"Appreciative of the exceptional care I received during my recent visit to Pearle Vision on Route 4 West in Paramus. From the moment I stepped through the door, Lisa and Tanayzha's kindness and welcoming smile made me feel instantly at ease. Their helpfulness throughout the initial process was so appreciated, making everything smooth and comfortable.\n\nAnd then there's Dr. Kevin Sudol – what a wonderful and caring doctor! He took the time to listen, explain everything with such clarity and patience, and I left feeling completely reassured and confident in his expertise. It's clear that he and the entire team genuinely care about their patients' well-being.\n\nThis wasn't just an eye exam; it felt like being cared for by truly kind and dedicated individuals. If you're looking for eye care where you'll feel genuinely valued and exceptionally well-treated by a warm and professional staff, especially Tanayzha and Lisa - and receive outstanding care from Dr. Sudol, please don't hesitate to visit Pearle Vision on Route 4 West in Paramus. My heart truly recommends them!","updateTime":"2025-04-29T19:02:45.218771Z"},{"reviewer":"Alex Ingles","starRating":"FIVE","comment":"Alize was very helpful and patient. Everyone was kind and welcoming. The process was quick.","updateTime":"2025-04-29T16:58:51.099936Z"},{"reviewer":"Robbie Rodriguez","starRating":"FIVE","comment":"Great staff. Tanayzha & Sahara helped me put on contacts for the first time. Most kind and patient staff i've met. Appreciate you guys!","updateTime":"2025-04-26T18:51:29.868302Z"},{"reviewer":"Dale Kroll","starRating":"FIVE","comment":"Dr. Sudol and his staff are wonderful. I always feel secure knowing every part of my eyes has been thoroughly examined. Courteous, knowledgeable and professional. Better than my old ophthalmologist!","updateTime":"2025-04-26T14:58:00.188743Z"},{"reviewer":"McKenzie Jenski","starRating":"FIVE","comment":"Tanayzna and sahara made my experience comforting and easy.","updateTime":"2025-04-25T17:23:42.497123Z"},{"reviewer":"Teryn Chamberlain","starRating":"FIVE","comment":"I’ve been coming to this Pearle Vision for almost 25 years and it’s been great since day one. Most recently, I had ordered contacts and the carrier had trouble with shipment. Jessy in the contacts department was exceptional, had the patience of an angel and was truly heaven sent. She made my Pearle Vision experience even better. Thank you Jessy! You’re the best!","updateTime":"2025-04-21T23:09:51.496377Z"},{"reviewer":"George Reyes","starRating":"FIVE","comment":"Great experience fast service glasses look so gooood thank you so much.","updateTime":"2025-04-07T19:45:50.917837Z"},{"reviewer":"J Patane","starRating":"FIVE","comment":"What a wonderful experience! My eye exam was very thorough, Dr Sudol was so nice and took his time to ensure I was comfortable and had no questions. Thank you to the manager, Yessenia and Dave the optician on helping me pick the perfect glasses!!! I will recommend to everyone I know!!","updateTime":"2025-03-28T17:23:39.339064Z"},{"reviewer":"Pamela D'Angelo","starRating":"FIVE","comment":"Jessy and Dave were extremely pleasant and knowledgable. We had a great experience and highly recommend this branch! (Rte 4 W, Paramus, NJ) R Lange","updateTime":"2025-03-28T14:12:45.966055Z"},{"reviewer":"Domenico Dulisse","starRating":"FIVE","comment":"Dave was great! Walked in and he came up to me right away! Fixed my son’s glasses so he could go to school that day! Great customer service! I will not go anywhere else! Dave went above and beyond! Totally happy! You have a lifetime customer!!!","updateTime":"2025-03-26T23:26:03.597207Z"},{"reviewer":"Josephine Cambian","starRating":"FIVE","comment":"Had just the best experience at Pearle Vision. It was my first time there to purchase glasses and I’ll never go somewhere else again. I had assistance from Jessy and she was the most considerate and patient with me. Highly recommend","updateTime":"2025-03-25T21:23:41.884803Z"},{"reviewer":"Nick Caputo","starRating":"FIVE","comment":"Driving along Rt4, I noticed a Pearl Vision store open , I decided to stop in and get my loose glasses adjusted. To my surprise, the optician Dave, real nice, adjusted them with a new screw and didn’t even charge me.\nVery nice surprise in today’s world. TY","updateTime":"2025-03-24T20:16:31.160538Z"}]