[{"reviewer":"Lou March, Sr","starRating":"FIVE","comment":"Excelent service for eyeglasses only.","updateTime":"2025-11-28T13:57:24.529866Z"},{"reviewer":"Didia Zuniga","starRating":"FIVE","comment":"Staff was super friendly and extremely helpful!","updateTime":"2025-11-13T00:27:41.968432Z"},{"reviewer":"Arianna Carrino","starRating":"FIVE","comment":"great","updateTime":"2025-11-06T23:28:13.998364Z"},{"reviewer":"Susan O'Neil","starRating":"FIVE","comment":"I had my annual eye exam with Dr. Cohn. He did a very thorough and detailed examination. He took the time to review all the test results. He is very reassuring and he has a good sense of humor! I highly recommend his expertise and knowledge. The office was very well organized and everyone was friendly and personable. I highly recommend Pearle Vision and Dr. Cohn. 😊","updateTime":"2025-11-06T01:14:48.828023Z"},{"reviewer":"Brian M","starRating":"ONE","comment":"Really sketchy business. They overcharge people, make up notes and mixed up people and try to add stuff that is not necessary. Would never go back.","updateTime":"2025-10-31T16:40:19.706677Z"},{"reviewer":"Briana Vannozzi Pecora","starRating":"ONE","comment":"Had a truly horrific experience at this location. The front office staff were lovely, but Dr. Cohn was unprofessional, inappropriate, entitled and rude. After telling me I looked good for my age (I’m 39) he told me not to expect it to last because my body and vision would all come crashing down from here. Well OK then. He then asked me if I spoke Spanish because I “looked like it.” What does that even mean?? I do not, for the record. Meanwhile my nearly 4-year-old son was accompanying me and (quite honestly) shocked even me with his patience and calm manner sitting quietly while Dr. Cohn bragged for 10 minutes straight about owning franchises and coming out of retirement to help even though he doesn’t need the money. He should have stayed in retirement. My son was holding a pen and piece of paper to scribble on and keep himself busy while seated quietly in a chair across the room. When he clicked the pen open Dr. Cohn snapped at him and told me he couldn’t do an exam if the pen continued to make that noise. Um. What? That was strike two. Then my son thought the exam was done and stood up and Dr. Cohn turned around again and berated him for standing (how dare a 3 yr. old after 45 minutes?!) and that he “broke his promise” to sit and “not move.” That was the last straw for me. I asked if there was a no kids policy and if there was they should make it clear. Not to mention that my son’s behavior was outstanding and would have been for a child twice his age. I will spread the word far and wide. Tell this dinosaur to crawl in a cave.","updateTime":"2025-10-26T00:09:24.336096Z"},{"reviewer":"Nat Martinez","starRating":"FIVE","comment":"Carl was so sweet and attentive! His craft for adjusting glasses is great. He was such a huge help. Thank you again for your exceptional service, Carl!","updateTime":"2025-10-11T16:22:31.525708Z"},{"reviewer":"Jose Cedeno","starRating":"FIVE","comment":"Everyone was very friendly and nice. They were very helpful in finding what I needed and made it a great experience.","updateTime":"2025-10-01T17:01:03.700765Z"},{"reviewer":"Saransh Arora","starRating":"ONE","comment":"Incredibly surprised to see a good rating for this place. The paperwork they send you has a lot of \"optional\" tests that they'll charge you for - READ THE FINEPRINT. I chose to opt out of them when filling the paperwork. When I visited a couple of months ago, they refused to do a basic eye check-up unless I got the other tests done. Stay away! What a waste of time","updateTime":"2025-09-30T01:41:49.333098Z"},{"reviewer":"Michael Malich","starRating":"FIVE","comment":"Quick, and informational.","updateTime":"2025-09-15T18:01:47.871986Z"},{"reviewer":"Aishwarya Gilkes","starRating":"FIVE","comment":"Absolutely loved the service at Pearle Vision. Dr Cohn was wonderful and took the time to thoroughly explain my condition. Gabriella at the front was very kind and helpful. She was very patient in helping me to choose the right frame and made sure I was all set before leaving. Very polite and kind service.","updateTime":"2025-09-02T01:29:51.794085Z"},{"reviewer":"Rameen","starRating":"FIVE","comment":"Great people and service! Always dreaded going to the optometrist until Pearle Vision. Gave me new contacts and glasses and the world looks new. Exam was quick, great kind people, and seamless experience overall.","updateTime":"2025-08-26T15:39:09.888816Z"},{"reviewer":"Trisha Bedford","starRating":"FIVE","comment":"I had a great experience at my appointment today with both Dr. Cohn and Carl. They were professional, attentive, and made me feel completely at ease throughout the visit. It’s clear they truly care about their patients, and I felt well taken care of from start to finish. Highly recommend!","updateTime":"2025-08-25T23:00:24.104717Z"},{"reviewer":"nasirah seabreeze","starRating":"FIVE","comment":"Absolutely wonderful and delightful doctors and staff, very friendly!","updateTime":"2025-08-16T14:10:00.166544Z"},{"reviewer":"Monika Gutekunst","starRating":"ONE","comment":"Terrible customer service! Don’t waist your time. Scheduled over the phone for a first time contact appointment for my daughter. At the end of a long winded visit they told me I had to schedule another day for her to try the contacts. That made so sense to me as that was the whole point of the visit. I insisted as they were wasting my time. She told me I shouldn’t have scheduled online and told her I didn’t I scheduled over the phone and that their staff should be more efficient at their jobs.","updateTime":"2025-08-15T21:45:37.213777Z"},{"reviewer":"Aaron Rhaney","starRating":"FIVE","comment":"My new eye doctor!","updateTime":"2025-08-01T18:44:47.672150Z"},{"reviewer":"Julie Mathews","starRating":"FIVE","comment":"Gabriella helped us find pair of glasses for my daughter. She was super kind and patient in helping us find the perfect pair. Pleasure to work with!!","updateTime":"2025-07-30T22:07:52.640728Z"},{"reviewer":"Ryan A","starRating":"ONE","comment":"The doctor pressured me to try a new lens brand even though I was happy with my current one. I didn’t like the new lenses, but they refused to give me my prescription because I was still on trial. When I returned to get the prescription, they told me it would include the brand name, so I wouldn’t be able to order any other brand. If I wanted a prescription without a brand name, I had to pay for another eye exam. This felt like a scam. I don’t recommend this place","updateTime":"2025-07-28T19:28:47.145833Z"},{"reviewer":"Anderson Anderson","starRating":"ONE","comment":"SHADY BILLING PRACTICES. Had a bad experience with billing with Dr. Cohn. I went in to get some eyedrops for an irritated eye and made it clear I didn't want any cornea pictures or anything else. I paid my co pay got my script and thought nothing of it. Months later I get a bill from collections for 'cornea pictures'. I called the office and they said I must have had these done as they are required for every patient visit. So I asked them send me the pictures and they could not. I reported them to BCBS and continue to dispute the charge. I went here as opposed to my normal eye doc in Livingston thinking it would be no big deal, but lesson learned.","updateTime":"2025-07-28T01:41:50.014750Z"},{"reviewer":"stephanie nicastro west","starRating":"FIVE","comment":"Absolutely great experience today with Gabriela! She was attentive and efficient from start to finish. She helped picked out frames that were appropriate for mine and my daughter’s face. She accessed our insurance with ease and applied all the applicable offers we were allowed. Definitely recommend and will be coming back!","updateTime":"2025-07-11T03:12:43.721685Z"},{"reviewer":"Tiffany Hoskins","starRating":"FIVE","updateTime":"2025-07-05T16:28:22.339196Z"},{"reviewer":"Carlton Phillips","starRating":"FIVE","comment":"The service with at this location was \"spot on\". From the moment I walked into the door the greeting and reception was refreshing...I received detailed and kind assistance from the store's General Manager, Christine.\nShe was very polite and informative....Additionally, the entire staff there have truly made me want to return to this location for my next pair of eyeglasses.","updateTime":"2025-06-25T17:42:53.855157Z"},{"reviewer":"Samantha Cella","starRating":"FIVE","comment":"Great doctor and staff. Very friendly and keeps you laughing. Listened to all the problems with my current contacts/glasses and found solutions that were personalized to me.","updateTime":"2025-06-20T18:17:11.932743Z"},{"reviewer":"Cecilio Casablanca","starRating":"FIVE","comment":"Simple process, fill out paperwork, speak to the friendly staff, Wait to be seen (minimal time), start the exam process, review results, finalize, review frames, choose frames, choose options, finalize payment and leave.","updateTime":"2025-06-14T10:26:00.347964Z"},{"reviewer":"Cherie Avinger","starRating":"FIVE","comment":"The Pearle Vision team in Totowa NJ is outstanding! Special thanks to Monique, Gabby and Rafi - whose patience, care and follow-up to ensure my exam, prescription and purchase fit my every request. I would say they are the “Best kept secret in town”, but this secret must be shared because EVERYONE deserves to experience the extraordinary customer service I received. The entire team is dedicated to the customer’s needs and wants - without ever pushing a textbook sales strategy. Their genuine desire to provide excellence with every engagement is unmatched in today’s “DIY customer service” environment. Pearle Vision Totowa and their superb team will get my business and highest recommendation to my entire network every time!","updateTime":"2025-06-12T17:09:57.363471Z"},{"reviewer":"joann medina","starRating":"FIVE","updateTime":"2025-06-07T14:50:16.699314Z"},{"reviewer":"Nico Knight","starRating":"FIVE","comment":"I had a great experience at Pearle Vision in Totowa. Monique was absolutely excellent, she helped me pick out the perfect pair of glasses when I was feeling indecisive, and she made the entire process smooth and stress-free. From start to finish, it was a 5 out of 5 experience.\n\nIf you’re thinking about going, I highly recommend it—and definitely ask for Monique. She’s the best and will take great care of you. Monique, keep up the great work!","updateTime":"2025-06-01T03:11:34.488160Z"},{"reviewer":"Steph Winter (Always Misunderstood)","starRating":"FIVE","comment":"Been coming here for a couple of years actually, and I used to work near the area and I rather stay at this place cause it's still convenient for me, the doctors are great and they each have their own quirky sense of humor, and the secretaries are nice and helpful too and explain everything straight and to the point regarding insurance plans and payment arrangements,however, they do have a WiFi issue going on at the office cause the computers go down from time time but they are trying to get it fixed, but overall, it's a great place to get your eyes checked, I definitely recommend it...","updateTime":"2025-05-30T16:43:30.148342Z"},{"reviewer":"NOEL ESTRELLA","starRating":"FIVE","updateTime":"2025-05-23T21:45:08.856325Z"},{"reviewer":"NINA RONDON","starRating":"FIVE","comment":"Dr. Cohn is amazing he’s funny and very nice and his staff treated us very well. Gabby, Kelli, Melissa, and Mo.","updateTime":"2025-05-22T22:33:22.653527Z"},{"reviewer":"Jellyfamjay3 Cline","starRating":"FIVE","updateTime":"2025-05-18T01:00:26.058233Z"},{"reviewer":"blair sabani","starRating":"FIVE","comment":"Gaby was incredible to work with and most accommodating!!!!","updateTime":"2025-05-15T17:58:06.286692Z"},{"reviewer":"Sandra Escobar","starRating":"FIVE","comment":"The staff was so helpful and attentive. Gaby helped me so much finding the right pair and with some good deals. Dr Cohn is such a joy and really cares. Love coming here for my exam and glasses.","updateTime":"2025-05-02T16:09:30.397990Z"},{"reviewer":"Brandon Rivera","starRating":"FIVE","updateTime":"2025-05-02T09:23:51.286153Z"},{"reviewer":"Shanleigh King","starRating":"FIVE","comment":"Great doctors and staff, everyone is very friendly, always a pleasure coming here for exams and glasses!","updateTime":"2025-05-01T22:23:12.545081Z"},{"reviewer":"Lori Kleinfeld","starRating":"FIVE","comment":"Carl is the best! The insurance plan that I took out when purchasing my glasses really paid off!","updateTime":"2025-04-30T16:51:56.711552Z"},{"reviewer":"Nathan Santlofer","starRating":"FIVE","comment":"Very professional.","updateTime":"2025-04-23T20:52:05.662914Z"},{"reviewer":"Tammy Albert","starRating":"FIVE","comment":"I've been going to Pearl Vision in Totowa for years, the staff is very nice and helpful. They make sure you keep up with your yearly exams and they take most Vision insurances","updateTime":"2025-04-23T12:49:15.961107Z"},{"reviewer":"tony mulero","starRating":"FIVE","comment":"Pearle Vision on Rt46 East Little Falls gets 5 Star for great service and professionalism...Carl is very caring and very helpful..Thanks for your service.","updateTime":"2025-04-22T12:03:52.027246Z"},{"reviewer":"Gianna Chioccariello","starRating":"FIVE","updateTime":"2025-04-14T21:48:33.335381Z"},{"reviewer":"Khairi Russo","starRating":"FIVE","comment":"Was in and out within 30 mins. Perfect service and very very nice staff","updateTime":"2025-04-10T17:11:50.297507Z"},{"reviewer":"Rob Sumner","starRating":"FIVE","comment":"Went for my annual check up….always fast and easy! The Totowa office is well run and professional. Dr. Cohen is the best in the business! Straight forward and answers any an all questions.","updateTime":"2025-04-06T04:21:36.659866Z"},{"reviewer":"Desiree King","starRating":"FIVE","comment":"Wonderful staff","updateTime":"2025-03-31T17:17:50.663883Z"},{"reviewer":"Danielle Wiles","starRating":"FIVE","comment":"The level of professionalism not to mention the most welcoming group of women that work in this office is nothing short of amazing! 10/10 recommend. The doc was very helpful and probably gave me the best eye exam I’ve ever had (because who really wants to go to an eye appointment). The entire office was absolutely welcoming. I will definitely be back! I was very pleased from the time I walked in until the time I walked out after my appointment. Thanks again yall!","updateTime":"2025-03-29T04:42:14.741514Z"},{"reviewer":"brett poole","starRating":"FIVE","comment":"Everyone was very helpful and professional","updateTime":"2025-03-28T18:03:15.587414Z"},{"reviewer":"robertxp","starRating":"FIVE","comment":"Pearle Vision on route 46 East, totowa nj.\nI recommend it, excellent customer service. Thank you to Mr Carl , He did not stop until he found the solution and correction of my prescription plus adjustment of my prescribed classes. Carl is an expert in the business and always willing and able to help.","updateTime":"2025-03-28T00:13:41.183525Z"},{"reviewer":"andrew Posada","starRating":"FIVE","comment":"great customer service","updateTime":"2025-03-24T20:26:28.019677Z"},{"reviewer":"Samantha Reid","starRating":"FIVE","comment":"Excellent service! Great Optometrist. First time for my 13 yr old and she made her fell super comfortable!!","updateTime":"2025-03-24T19:48:01.905179Z"},{"reviewer":"Alexander Alvarado","starRating":"FIVE","comment":"Jen was professional, kind, and efficient. She made my visit smooth and comfortable. Excellent care! The staff were very helpful and friendly. Great service!","updateTime":"2025-03-23T01:33:19.148259Z"},{"reviewer":"Milton Calle","starRating":"FIVE","comment":"I stopped by to book my appointment, and the front desk were more than happy to assist me. They provided valuable information about the importance of annual check-ups and even took the time to show me some of the latest trending frames available for purchase during my visit. Their professionalism, kindness, and expertise truly stood out. I appreciate their help and look forward to my upcoming exam!","updateTime":"2025-03-23T01:26:49.150505Z"}]